Professional Documents
Culture Documents
The Influence of Police Officers' Decision-Making Style and Anger Control On Responses To Work Scenarios
The Influence of Police Officers' Decision-Making Style and Anger Control On Responses To Work Scenarios
work scenarios
DEFINITION OF TERMS
Police Officer
A Police Officer serves to maintain law and order in local areas by protecting members of
the public and their property, preventing crime, reducing the fear of crime and improving the
quality of life for all citizens. There are a number of different roles within the police and a clearly
defined ranking system which can allow for career progression from police officer to chief
constable.
Decision Making
“Decision-making involves the selection of a course of action from among two or more
possible alternatives in order to arrive at a solution for a given problem”. as defines by Trewatha
& Newport .
Anger
Anger Control
The control of anger, a form of emotional coping, requires the reappraisal of an otherwise
stressful emotional event to reduce experienced distress (Lazarus, 1993).Anger management is a
term used to describe the skills you need to recognise that you, or someone else, is becoming
angry, and then take appropriate action to deal with the situation in a positive way. It does not
mean internalising or suppressing anger, but recognising the triggers and signs of anger, and
finding other, more appropriate ways to express our feelings.