9/16/21, 11:45 AM Prelim Quiz 2: Attempt review

Started on Friday, 17 September 2021, 12:41 AM

State Finished
Completed on Friday, 17 September 2021, 12:44 AM
Time taken 2 mins 49 secs
Grade 10.00 out of 10.00 (100%)

Question 1
Correct

Mark 2.00 out of 2.00

 In any establishment there is a department particularly concerned with accommodation:

The  reception  department, whose staff sell and allocate the rooms.

Question 2
Correct

Mark 2.00 out of 2.00

 In any establishment there is a department particularly concerned with accommodation:

The  maintenance  department, whose staff provide adequate hot and cold water, sanitation, heating, lighting and ventilation
as well as maintaining and repairing individual articles and area within the rooms operation.

Question 3
Correct

Mark 2.00 out of 2.00

The aim of all  accommodation establ  is to provide their customers with clean, attractive, comfortable and welcoming surrounding
that offer value for money. 

Question 4
Correct

Mark 2.00 out of 2.00

Nothing sends a stronger message than  cleanliness  in a hospitality operation.

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9/16/21, 11:45 AM Prelim Quiz 2: Attempt review

Question 5
Correct

Mark 2.00 out of 2.00

The Housekeeping department takes pride in keeping the hotel clean and comfortable, so as to create a " Home away from home ".

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