1

travel agency and tour operation definition anddifferentiation

organization development history of travel ageny and tour
operation system
 

Week 1 Lecture 2 type of Travel Agencies based on the nature -

and volume of business Group Retail >Reference :
outbound inbound and independent tour 1,chapter 1
operators
   

Lecture 3 changing dimensions of travel trade

 

Week 2 Lecture 4 procedure of setting up an agency -

>Reference :
1,chapter 2
 

Lecture 5 adventure tourism operations HomeWork 1 Allocati

 

Lecture 6 operations of a travel agency Term Paper 1 Allocat

 

Week 3 Lecture 7 Functions of Travel Agents and Tour -

operators >Reference :
1,chapter 1
and 2
 

Lecture 8 Ticketing reservations itinerary preparation -

>Reference :
1,chapter 3
 

Lecture 9 immigration related services information HomeWork 1 Submis

counseling and other ancillary services to
GITs and FITs
Week 4 Lecture 10 Various divisions or departments of a Travel - HomeWork 2 Allocati
Agency >Reference :
1,chapter 1/2
   

Part 2
 

Week 4 Lecture 11 Various divisions or departments of a Travel -

Agency functional and operational >Reference :
coordination 1,chapter 2
   

Lecture 12 office procedures

 

Week 5 Lecture 13 office planning accounting, budget -

>Reference :
1,chapter 11
 

Lecture 14 cost control client account control tickets -

stock control >Reference :
1,chapter 5
 

Lecture 15 foreign exchange filing systems Insurance -

>Reference :
 1,chapter 2
Week 6 Lecture 16 Documentation and frontier formalities - HomeWork 2 Submis
>Reference :
2,chapter 8
   

Lecture 17 immigration related functions of travel

agency procuring passport land visa
   

Lecture 18 arranging liquor permits obtaining

permission for special or restricted areas
Week 7 Lecture 19 exchange related arrangements - Quiz 1
>Reference :
2,chapter 8
   

Lecture 20 custom clearance health and security

checks
   

Lecture 21 landing permit and landing certificate

 

MID-TERM
 

Part 3
 

Week 8 Lecture 22 Travel Geography -

>Reference :
2,chapter 9
 

Lecture 23 planning itineraries by air-time -

>Reference :
2,chapter
9/10
 

Lecture 24 definition of itinerary, various types of -

itineraries, >Reference :
1,chapter 3
Week 9 Lecture 25 tools, techniques and procedure involved in - HomeWork 3 Allocati
itinerary planning >Reference :
1,chapter 3
   

Lecture 26 constraints in itinerary preparation

 

Lecture 27 Reservations of air seats, hotels, -

transportation, cruise tours >Reference :
1,chapter 6/7
Week Lecture 28 conferences and conventions - HomeWork 3 Submis
10 >Reference :
2,chapter 16

Week Lecture procedural ->Reference : lecture notes

10 29 formalities and 1,chapter 4
permits to be
obtained for
various
authorities for
these services
SUCH AS
chartered
 flights
entertainment
facilities sight
seeing
   

Part 4
 

Week Lecture 30 Air port - HomeWork

10 Representative, >Reference 4 Allocation
Duties and :1,chapter 4
responsibilities
   

Week Lecture 31 Tour Packaging -

11 The concept of >Reference
tour packaging :1,chapter 4
 

Lecture 32 Various types of - .

tour packages >Reference
Growing demand :1,chapter
for tour packages 4/5
   

Lecture 33 organizations -
and agencies in >Reference
tour packaging :1,chapter 9
business TUI,
Cox and Kings,
Thomas cook
etc.
Week Lecture 34 Various - HomeWork .Case
12 concessions, >Reference 4 study
discounts and :1,chapter Submission of cox
other incentives 6/7 and
offered by kings
hospitality,
transportation
and other sectors
of tourism to
travel agents and
tour operators
   

Lecture 35 Various Term Paper

concessions, 1
discounts and Submission
other incentives
offered by
hospitality,
transportation
and other sectors
of tourism to
travel agents and
tour operators
   

Lecture 36 Various Quiz 2

concessions,
discounts and
 other incentives
offered by
hospitality,
transportation
and other sectors
of tourism to
travel agents and
tour operators
   

Week Lecture 37 . Role and -

13 contribution of >Reference
common interest :1,chapter 9
bodies like ICAO,
IATA, UFTAA,
WATA, TAAI and
IATO in healthy
growth of travel
agency and tour
operations
 

Lecture 38 Future of Travel - case

Agency and tour >Reference study
operations :1,chapter of
business in 11 kuoni
global and Indian travel
Context Ltd
   

Lecture 39 Future of Travel .

Agency and tour
operations
business in
global and Indian
Context
   

Spill Over
     

Week Lecture 40 World

14 Geography.
Lecture 41 World
Geography
2