GROUP MODEL

Electrical 2012MY Rio (UB)

NUMBER DATE
027 October 2011

TECHNICAL SERVICE BULLETIN

SUBJECT: COMBINED TSB / SERVICE ACTION: RIO (UB) UVO UPGRADE (SA107)

This bulletin provides the procedure for upgrading the 2012MY Rio UVO (Your Voice) system.
Kia is requesting the completion of this Service Action on all affected 2012MY Rio (UB)
vehicles prior to delivery. Before conducting the procedure, verify that the vehicle is included in
the list of the affected VINs.
For vehicles not on the Affected Vehicles List, but with a customer concern related to voice
command and response timing, perform the following procedure outlined in this bulletin and
submit a warranty claim per "customer concern" (Standard TSB) claim information on page 6.

 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.

Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage>

Warranty Coverage Inquiry> Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs> Not Completed Recall>
Recall VIN> Select Report), which includes a list of affected vehicles.

This issue number is SA107.

File Under: <Electrical>

Circulate To: 
x General Manager 
x Service Manager 
x Parts Manager


x Service Advisors 
x Technicians 
x Body Shop Manager  Fleet Repair
Page 6 of 6
SUBJECT: COMBINATION TSB / SERVICE ACTION: RIO (UB) UVO UPGRADE (SA107)

AFFECTED VEHICLE PRODUCTION RANGE:

Model Production Date Range
Rio (UB) Start of production to November 4, 2011

WARRANTY CLAIM INFORMATION:

Claim Causal N C Repair Labor Op Op Replacement

Qty. Qty.
Type P/N Code Code Description Code Time P/N

96160 (SA107) UVO 0.2

V 0 N94 C40 110113R0 N/A 0
1W000CA Upgrade M/H

Note: Only one labor operation may be claimed.

STANDARD WARRANTY CLAIM INFORMATION:

Use this information only to file a warranty claim for vehicles for which:
1. A customer complains of the same concern.
2. The VIN does not appear on the Affected Vehicles List for Service Action SA107.
3. The vehicle model year and production date range are as identified in this bulletin.

Claim Causal N C Repair Labor Op Op Replacement

Qty. Qty.
Type P/N Code Code Description Code Time P/N

96160 (ELE 027) UVO 0.2

W 0 N94 C40 96160F00 N/A 0
1W000CA Upgrade M/H

Note: Only one labor operation may be claimed.

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA107 when accessing the WebDCS system.

TSB: ELE 027 Rio (UB) October 2011