Professional Documents
Culture Documents
Assignment 4
Assignment 4
Communication process involves the sender, the medium of transmission, the receiver as well as
Types of communication
According to Foluke (2018), there are several different ways we share information, which may
Verbal: This is the use of speech or sign language to transfer information. It is the most method
because of its ease of use and most importantly efficiency is getting message across.
Nonverbal: This is the use of body language and other gestures to express ones feelings. It may
Written: Written communication is when information is placed on paper through writing, typing
or printing using letters and numbers. This is helpful as it provides reference records.
Visual: This is the use of photographs, art, drawings, sketches, charts and graphs to convey
information. These usually assist other types of communication by providing a pictorial context.
In the case of the processing plant under analysis, the communication has the following issues;
Managers holding unto the information and not involving the lower employees
The assumption by the floor manager that floor staff would work without receiving all the
program details.
Employees who are supposed to implement most of the activities especially floor staff
Inclusion of employees in the planning phase was missed, so their feedback was not
captured.
The communication process that is well followed provides adequate information for activities
(Lunenburg, 2010).
First I would involve all employees to give their input on how to improve the
We would then sit as management to debate employee input and debate the best way
After agreeing, i would get this feedback to all employees and departments on what the
supervisors have agreed as the best way to improve performance. I would hereby ask for
The whole team would thereafter be involved in voting the quarterly winners of the
Open communication should exist within the plant. Employees should be able to
their departments.
Alhadlaq (2016) also states that, in order to make the communication processes productive and
meaningful, it is essential for the sender and the receiver to put into operation the relevant
References
Lunenburg, F.C., (2010). Communication: The Process, Barriers, and Improving Effectiveness.