Professional Documents
Culture Documents
BSU 3 Day Agenda-Final Master Handout
BSU 3 Day Agenda-Final Master Handout
Labyrinth
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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BOWIE STATE UNIVERSITY
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Workshop Objectives
Outcomes
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2. Begin with the End In Mind. This chapter is about setting long-term goals
based on "true-north principles". Covey recommends to formulate a "personal
mission statement" to document one's perception of one's own purpose in life.
He sees visualization as an important tool to develop this. He also deals with
organizational mission statements, which he claims to be more effective if
developed and supported by all members of an organization, rather than being
prescribed.
3. Put First Things First. Here, Covey describes a framework for prioritizing
work that is aimed at long-term goals, at the expense of tasks that appear to
be urgent, but are in fact less important. Delegation is presented as an
important part of time management. Successful delegation, according to
Covey, focuses on results and benchmarks that are to be agreed in advance,
rather than on prescribing detailed work plans.
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7. Sharpen the saw focuses on balanced self-renewal. Regaining what Covey calls
"productive capacity" by engaging in carefully selected recreational activities.
http://en.wikipedia.org/wiki/The_Seven_Habits_of_Highly_Effective_People
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Mission
Bowie State University, through the effective and efficient management of its
resources, provides high-quality and affordable educational opportunities at the
baccalaureate, master's and doctoral levels for a diverse student population of
Maryland citizens and the global community.
The educational programs are designed to broaden the knowledge base and skill set
of students across disciplines and to enable students to think critically, value
diversity, become effective leaders, function competently in a highly technical world,
and pursue advanced graduate study.
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
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1. Achievement/Success
2. Autonomy
3. Beauty
4. Challenge
5. Communication
6. Competence
7. Competition
8. Courage
9. Creativity
10. Curiosity
11. Decisiveness
12. Dependability
13. Discipline
14. Diversity
15. Effectiveness
16. Empathy
17. Equality
18. Family
19. Flexibility
20. Freedom
21. Friendship
22. Growth
23. Happiness
24. Harmony
25. Health
26. Honesty/Integrity
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
27. Hope
28. Humor
29. Independence
30. Innovation
31. Intelligence
32. Loyalty
33. Love/Affection
34. Open-mindedness
35. Patience
36. Power
37. Productivity
38. Prosperity/Wealth
39. Quality
40. Recognition
41. Respect
42. Risk-taking
43. Security
44. Service
45. Simplicity
46. Spirituality/Faith
47. Strength
48. Teamwork
49. Trust
50. Truth
51. Variety
52. Wisdom
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Read the descriptions and rate the extent to which they are currently prevalent in the BSU
Organizational / Enterprise Culture.
members who set and accomplish their own goals. Members of these organizations set
challenging but realistic goals, establish plans to reach these goals, and pursue them Low Med Hi
with enthusiasm. Achievement organizations are effective; problems are solved
appropriately, clients and customers are served well, and the orientation of members
over quantity, and both task accomplishment and individual growth. Members of these
organizations are encouraged to gain enjoyment from their work, develop themselves Low Med Hi
and take on new and interesting activities. While self-actualizing organizations can be
somewhat difficult to understand and control, they tend to be innovative, offer high-
quality products and/or services, and attract and develop outstanding employees.
constructive, and open to influence in their dealings with one another. A humanistic Low Med Hi
culture leads to effective organizational performance by providing for the growth and
active involvement of members who, in turn, report high satisfaction with and
and sensitive to the satisfaction of their work group. An affiliative culture can Low Med Hi
enhance organizational performance by promoting open communication, good
cooperation, and the effective coordination of activities. Members are loyal to their
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BOWIE STATE UNIVERSITY
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“TAKING BSU TO THE NEXT LEVEL”
they must agree with, gain the approval of, and be liked by others. Though possibly Low Med Hi
benign, this type of work environment can limit organizational effectiveness by
follow the rules, and make a good impression. Too conventional a culture can Low Med Hi
interfere with effectiveness by suppressing innovation and preventing the
leads members to do only what they're told and to clear all decisions with Low Med Hi
supervisors. Poor performance results from the lack of individual initiative,
nevertheless punish mistakes. This negative reward system leads members to shift
responsibilities to others and to avoid any possibility of being blamed for a mistake. Low Med Hi
The survival of this type of organization is in question since members are unwilling
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negativism is rewarded. Members gain status and influence by being critical and
thus are reinforced to oppose ideas of others and to make safe (but ineffectual) Low Med Hi
decisions. While some questioning is functional, a highly oppositional culture can lead
to problems.
basis of the authority inherent in members' positions. Members believe they will be
rewarded for taking charge and controlling subordinates (and being responsive to Low Med Hi
the demands of superiors). Power-oriented organizations are less effective than
their members might think; subordinates resist this type of control, hold back
K. Competitive culture is one in which winning is valued and members are rewarded
framework and believe they must work against (rather than with) their peers to be Low Med Hi
noticed. An overly competitive culture can inhibit effectiveness by reducing
too low).
persistence, and hard work are valued. Members feel they must avoid all mistakes,
keep track of everything, and work long hours to attain narrowly-defined Low Med Hi
objectives. While some amount of this orientation might be useful, too much
emphasis on perfectionism can lead members to lose sight of the goal, get lost in
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OCI Scorecard
( L = Low / M = Med / H = High )
Styles MB AT KB MD PR AV DC
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
11)
12)
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Same Different
How so? How so?
More Less
How so? How so?
_____________________________ ____________________________
Better Worst
How so? How so?
____________________________ ____________________________
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University Level
• _____________________ • _____________________
• _____________________ • _____________________
Cabinet Level
• _____________________ • _____________________
• _____________________ • _____________________
Individual Level
• _____________________ • _____________________
• _____________________ • _____________________
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
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“TAKING BSU TO THE NEXT LEVEL”
Styles MB AT KB MD PR AV DC
10)
11)
12)
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0 0 0
0 0 0
0 0 0
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Please Understand Me
If I do not want what you want, please try not to tell me that my want is wrong.
Or if I believe other than you, at least pause before you correct my view.
Or if my emotion is less than yours, or more, given the same circumstances, try
not to ask me to feel more strongly or weakly.
Or yet if I act, or fail to act, in the manner of your design for action, let me be.
I do not, for the moment at least, ask you to understand me. That will come only
when you are willing to give up changing me into a copy of you.
I may be your spouse, your parent, your offspring, your friend, or your colleague.
If you will allow me any of my own wants, or emotions, or beliefs, or actions, then
you open yourself, so that some day these ways of mine might not seem so wrong,
and might finally appear to you as right -- for me. To put up with me is the first
step to understanding me. Not that you embrace my ways as right for you, but
that you are no longer irritated or disappointed with me for my seeming
waywardness. And in understanding me you might come to prize my differences
from you, and, far from seeking to change me, preserve and even nurture those
differences.
http://keirsey.com/
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LEADERSHIP TEAM BUILDING WORKSHOP
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
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MBTI Temperaments
“why” of behavior, our motivators, and sources of deep psychological stress. Knowing
our temperament patterns tells us our core needs and values as well as the talents
http://www.16types.com/Request.jsp?lView=DynamicPage&Content=KeirseyanTemperament
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Adapted from Linda V. Berens, Understanding Yourself and Others®: An Introduction to the 4
Temperaments-3.0 (Telos Publications, 2006) *Used with permission.
Want to be authentic, benevolent, and empathic. Want to fit in, to have membership. Hunger for
Search for identity, meaning, and significance. responsibility, accountability, and predictability.
Are relationship oriented, particularly valuing Tend to be generous, to serve, and to do their
meaningful relationships. Tend to be idealistic duty. Establish and maintain institutions and
and visionary, wanting to make the world a better standard operating procedures. Tend to protect
place. Look to the future. Trust their intuition, and preserve, to stand guard and warn. Look to
imagination, and impressions. Focus on the past and tradition. Foster enculturation with
developing potential, fostering and facilitating ceremonies and rules. Trust contracts and
growth through coaching, teaching, counseling, authority. Want security and stability. Think in
and communicating. Generally are enthusiastic. terms of what is conventional, comparisons,
Think in terms of integration and similarities and associations, and discrete elements. Generally
look for universals. Often are gifted in the use of are serious, concerned, and fatalistic. Usually
metaphors to bridge different perspectives. are skilled at ensuring that things, information,
Usually are diplomatic. Frequently are drawn to and people are in the right place, in the right
work that inspires and develops people and amounts, in the right quality, at the right time.
relationships. Frequently gravitate toward business and
commerce.
Want knowledge and to be competent, to Want the freedom to choose the next act. Seek
achieve mastery. Seek expertise to understand to have impact, to get results. Want to be
how the world and things in it work. Are theory graceful, bold, and impressive. Generally are
oriented. See everything as conditional and excited and optimistic. Are absorbed in the
relative. Are oriented to the infinite. Trust logic action of the moment. Are oriented toward the
and reason. Want to have a rationale for present. Seek adventure and stimulation.
everything. Are skeptical. Think in terms of Hunger for spontaneity. Trust impulses, luck,
differences, delineating categories, definitions, and their ability to solve any problem they run
structures, and functions. Hunger for precision, into. Think in terms of variation. Have a talent
especially in thought and language. Usually are for noticing and describing rich detail, constantly
skilled at long-range planning, inventing, seeking relevant information. Like freedom to
designing, and defining. Generally are calm. move, festivities, and games. Tend to be natural
Foster individualism. Frequently gravitate toward negotiators. Seize opportunities. Usually are
technology and the sciences. Tend to be well gifted tacticians, deciding the best move to
suited for engineering and devising strategy, make in the moment, the expedient action to
whether in the social sciences or physical take. Are frequently drawn to all kinds of work
sciences. that requires variation on a theme.
http://www.16types.com/Request.jsp?lView=DynamicPage&Content=KeirseyanTemperament
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MBTI Translations
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Things-in-Common
Adapted from Linda V. Berens, Understanding Yourself and Others®: An Introduction to the 4
Temperaments-3.0 (Telos Publications, 2006) *Used with permission.
These dynamics are always operating in a situation, and if we become polarized along
these dimensions as we interact with others, communication can become extremely
difficult. However, we need to remember that we have at least one thing in common with
every temperament. The following is what the have in common:
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Conserver: Prefers change that is implemented gradually and incrementally. You are good at managing
details and you generally approach a new situation in a deliberate and disciplined manner. You enjoy predictable
situations and appreciate established traditions and practice. You approach organizational improvement in a
consistent and predictable way. When change does occur you work to create goal alignment across levels and
functions in the organization and you help people with different perspectives reach agreement on a course of
action. You may find it difficult to recognize and challenge nonproductive organizational practices and policies.
You may find it difficult to take a big picture approach to a problem that forces you to look beyond the scope of
your current job. Keeping your customers needs in focus may require an intentional effort on your part.
Pragmatist: You prefer change that addresses specific, real problems and prefer to avoid change that
seems to be only for “the sake of change.” You are practical, reasonable and flexible in your approach to change.
You are open to new ways of doing things, but not too quick to commit. You may serve as a mediator and prefer a
“middle-of-the-road” approach. You like to have goals and objectives to guide you. You foster teamwork and
were willing to share leadership and power with others. You usually are able to see both sides of an issue and
may serve as a mediator, valuing resolution more than your own position. You study and learn from mistakes and
tend not to make the same mistake twice. You may value agreement and harmony over outcomes. You may find it
hard to make quick decisions and you may be seen as “flip=flopping” on issues. It may prove challenging for you to
Originator: You prefer a fast and comprehensive approach to change. You are comfortable with taking
risks and with uncertainty. You may appear to be somewhat unconventional. Some people might see you as
undisciplined, but you see yourself as open to a better idea or way of getting the job done. You like for the rules
to fit the circumstances so you will try to change them when they do not fit. You may be seen as visionary and
may be viewed at times as unpractical. You can be very effective at seeing the big picture. You may generate a
vision that creates excitement and motivation for co-workers. You are an advocate for change and are seen as a
consistent initiator of change. You generate creative ideas and appreciate that trait in others. You can foresee
problems before they are apparent to others and act to address them. You may focus on individual contributions
at the expense of teamwork. You may not understand or appreciate the relationships and details needed to
coordinate efforts across departments and functions. You may not “stay the course” long enough to see the
benefit from a new strategy. You may lack appreciation or tolerance for sharing information and consensus
building.
http://www.discoverylearning.com/
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E 1.95 19 53 28
I -5.40 34 50 16
S -10.80 45 47 8
N 8.10 7 55 38
T 1.50 25 54 21
F -1.96 30 48 22
P 7.30 11 51 38
J -6.90 35 52 13
Positive Scores Originator Direction * / Negative Scores Conserver Direction *
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Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
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“TAKING BSU TO THE NEXT LEVEL”
Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
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LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
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Purpose:
Goal:
Outcomes:
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“TAKING BSU TO THE NEXT LEVEL”
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LEADERSHIP TEAM BUILDING WORKSHOP
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
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____________________________ ____________________________
____________________________ ____________________________
____________________________ ____________________________
____________________________ ____________________________
____________________________ ____________________________
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The MTR-i team roles describe your "soft product" contribution to team
discussions and interactions. For example, when a team meets to resolve
a team problem, each team member contributes a different type of
perspective to the discussion, and tries to achieve a different effect.
One person may want to clarify the problem being discussed; another
may suggest ideas for resolution; a third may try to analyze the
situation and produce an explanation of how the problem came about.
The MTR-i team roles show the different types of contribution that are
made to the team.
S C E I
Cura
tor
c o x n
i n p n
e d Team Roles l o
n u o v
t c r a
Coa
e t e t
ch
s o r o
t r r
ader
Crus
http://www.teamtechnology.co.uk/workingoutyourteamrole.htm
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* Coaches produce agreement and harmony across the team, trying to create a
positive team atmosphere and reach a consensus.
* Crusaders produce a sense of priority, stressing those issues that have most
importance so that discussions are focused on the most valuable topics
* Explorers uncover new potential in situations and people and explore new areas and
the possibilities that they present
* Sculptors bring things to fruition, producing action to address the most urgent
matters, and using tools or techniques that they know (from experience) will
work
* Conductors produce structure and introduce a logical organization into the way
things are done
Each team role contributes different 'soft products' the way the team interacts. In
the second article (of two) we'll take a look at how to use products to work
out the contribution you are making to the team, and therefore your team
role.
http://www.teamtechnology.co.uk/workingoutyourteamrole.htm
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Team Member
If the role is under-represented . . .
Role
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Team Member
If the role is under-represented . . .
Role
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Closest
Team Role Types Next closest More distant Furthest Types
Coach ESFJ, ENFJ ISFJ, INFJ INFP, ISFP INTP, ISTP, INTJ
ESFP, ENFP ESTP, ENTP ISTJ, ESTJ, ENTJ
Crusader ISFP, INFP ESFP, ENFP ESFJ, ENFJ ESTJ, ENTJ, ISTP
ISFJ, INFJ ISTJ, INTJ INTP, ENTP, ESTP
Explorer ENFP, ENTP INFP, INTP INFJ, INTJ ISTJ, ISFJ, ESTP
ENFJ, ENTJ ESFJ, ESTJ ESFP, ISFP, ISTP
Innovator INFJ, INTJ ENFJ, ENTJ ENFP, ENTP ESFP, ESTP, ISTJ
INFP, INTP ISTP, ISFP ISFJ, ESFJ, ESTJ
Sculptor ESTP, ESFP ISFP, ISTP ISFJ, ISTJ INTJ, INFJ, ENTP
ESFJ, ESTJ ENFJ, ENTJ ENFP, INFP, INTP
Curator ISFJ, ISTJ ESFJ, ESTJ ESFP, ESTP ENFP, ENTP, INTJ
ISFP, ISTP INTP, INFP INFJ, ENFJ, ENTJ
Conductor ESTJ, ENTJ ISTJ, INTJ INTP, ISTP INFP, ISFP, INFJ
ESTP, ENTP ESFP, ENFP ISFJ, ESFJ, ENFJ
Scientist ISTP, INTP ESTP, ENTP ESTJ, ENTJ ESFJ, ENFJ, ISFP
ISTJ, INTJ ESFJ, INFJ INFP, ENFP, ESFP
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BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Patrick Lencioni, The Table Group; John Wiley & Sons, Inc., San Francisco, CA, 2007.
Hicks@HRDConsultingServices.Com / 410-466-9023 52
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Patrick Lencioni, The Table Group; John Wiley & Sons, Inc., San Francisco, CA, 2007.
Hicks@HRDConsultingServices.Com / 410-466-9023 53
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Team #1 #2 #3 #4 #5
Functions
Trust
Conflict
Commitment
Accountability
Results
Hicks@HRDConsultingServices.Com / 410-466-9023 54
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
The team assessment is a benchmark, not a report card – the purpose is to give us a
sense of the team’s unique strengths and areas for improvement. This resource will
tell you where you are now as a team. What is working well, and not so well so that
you can decide what kinds of changes are required going forward.
Strengths
Areas of Differences
Hicks@HRDConsultingServices.Com / 410-466-9023 55
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Hicks@HRDConsultingServices.Com / 410-466-9023 56
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Hicks@HRDConsultingServices.Com / 410-466-9023 57
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Start Stop
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Continue
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• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Hicks@HRDConsultingServices.Com / 410-466-9023 58
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Hicks@HRDConsultingServices.Com / 410-466-9023 59
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Hicks@HRDConsultingServices.Com / 410-466-9023 60
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Hicks@HRDConsultingServices.Com / 410-466-9023 61
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Start Stop
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Continue
• _____________________
• _____________________
• _____________________
Do More Do Less
• _____________________ • _____________________
• _____________________ • _____________________
• _____________________ • _____________________
Hicks@HRDConsultingServices.Com / 410-466-9023 62
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
For each of the following areas, please indicate your reaction with a check mark ():
Needs Not
Content / Activities / Presentation Excellent Good
Improvement Applicable
_____________________________________________________________________________
_____________________________________________________________________________
Needs Not
Overall Excellent Good Improvement Applicable
Hicks@HRDConsultingServices.Com / 410-466-9023 63
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Organizational Profile
• EXECUTIVE COACHING SERVICES -- provides coaching consultation to individuals seeking to maximize their
performance effectiveness within their current position; offers developmental strategies for career enhancement,
enrichment, advancement, and reinvention.
• TEAM FACILITATION -- works with new and intact teams in their efforts to ensure quality service & products for
the
end-user; collaborates with management and team members in identifying team issues; collects diagnostic data via interviews
and survey questionnaires; provides feedback on the findings & makes recommendations for team development interventions;
facilitates real-time team sessions for studying & understanding team member’s roles, unique contributions, & the behavioral
impact on team performance.
• CUSTOMIZED TRAINING -- designs and delivers training sessions; facilitates effectiveness of intact teams & focus
group sessions; delivers staff training in the areas of leadership development, community leadership training, employee
retention and utilization strategies, resiliency training, workforce diversity, and organizational change management and
revitalization.
• TEAM PERFORMANCE COACHING -- provides coaching consultation to individuals and team members who are
translating their 360-degree diagnostic team results into an overall team performance plan.
• CAREER TRANSITION MANAGEMENT -- provides career assessment and transition management consultation
services to organizations re-engineering and reducing staff; designs and delivers strategic career venture
workshops for impacted candidates embarking upon a major career transition.
Hicks@HRDConsultingServices.Com / 410-466-9023 64
BOWIE STATE UNIVERSITY
LEADERSHIP TEAM BUILDING WORKSHOP
“TAKING BSU TO THE NEXT LEVEL”
Hicks@HRDConsultingServices.Com / 410-466-9023 65