Emilio Borromeo

70 Brighton Way, North Brunswick, NJ 08902 borroe@yahoo.com

Mobile: (646) 675-1079 www.linkedin.com/in/emilio-borromeo-25084a145/

OVERVIEW

Goal-oriented IT Asset Management Database Specialist and ICT Web Content Focal
Point at a large international organization in New York with excellent communication,
analytical, technical, organizational, learning and due diligence skills. Has high attention
to detail, the ability to complete assignments within deadline and build productive work
relationships guided by a strong work ethic in a diverse and multi-cultural organization.

WORK EXPERIENCE

Trigyn Technologies, Inc. at the United Nations Headquarters

New York, NY

IT ASSET MANAGEMENT SPECIALIST

August 2012 – December 31, 2020

 Responsible for registering, updating, auditing, and maintaining specific IT assets

using iNeed, a homegrown, highly-structured CRM Siebel application provisioned with
Service Requests and Work Orders authorized by the U.N. Office of Information and
Communications Technology (OICT) for management and cost recovery reference.

 Updated and maintained the associated CRM asset database consisting of over
30,000 enterprise-wide user accounts at a high level of data integrity with the
completion of over 6,000 Work Orders and 400 Service Requests corresponding to
the following applications:

- IBM Lotus Notes Client Email

- WebEx Web/Video Conferencing
- Mobile Office Virtual Mobile Desktop
- Microsoft Software License Distribution

 Implemented the department’s IT asset management policy and standards.

 Ensured IT asset management standards and procedures are being followed.
 Provided relevant reports and information to the department.

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ICT CHANGE MANAGEMENT WEB CONTENT FOCAL POINT
March 2018 – December 31, 2020

 In-charge of updating and maintaining the ICT Change Management webpage in the
U.N.’s official intranet website, iseek.un.org. Changes include updates of websites,
WiFi Controller Codes, certificates, OS patches and plug-ins; Web release
deployments; Website migration; Website maintenance scheduling; Website
application enablement; Firewall Cluster reboots; Servers and switches
decommission and shutdowns; Failover action performance; Security patch
application; Code release and enhancements, Domain controller additions and other
similar changes.

 Uploaded and published over 2,000 such changes in the U.N. website and in the
associated MS Sharepoint file providing a detailed, real-time and organization-wide
view of ICT changes in the U.N. to Technical Focal Points (TFPs) and others

 Provided periodic summary reports and information to the department.

LOGISTICS AND TECHNICAL STAFF

December 2002 – May 2012

 Provided logistical, technical and procurement support to the following U.N.

Departments:

- United Nations Monitoring, Verification and Inspection Commission (UNMOVIC)

- Office of Coordination of Humanitarian Affairs (OCHA);
- United Nations Democracy Fund (UNDEF)
- Office of Information and Communications Technology (OICT)

 Organized and administered Microsoft Training Course 6293A: Troubleshooting and

Supporting Windows 7 in the Enterprise Accelerated for OICT Help Desk and Service
Desk personnel

 Onboarded, enabled and mentored IT consultants and contractors recruited by the

OICT Resource Management Service (RMS) from external IT Staffing Services.
Provided logistical and technical support to the Offices of the Chief, OICT Resource
Management Service (RMS) and the Chief, OICT Information and Application
Support Service (IMS IASS)

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 Provided support to the OICT Messaging and Collaborations Group (MCG) in the
registration of Lotus Notes Client-related Service Request transactions, in the
implementation of the Ironport Outbound Rate Limit Policy and in updating the Mail
Vault Policy of the U.N. e-mail Directory.

 Contributed to the OICT/CMP Swing Space Move and Data Centre Migration Projects

 Provided on-premises support to the United Nations Inspectors Training Course and
Official Visit in Cordoba, Argentina.

EDUCATION

Industrial Management Engineering

De La Salle University

Accounting
Polytechnic University of the Philippines

TECHNICAL TRAINING AND CERTIFICATION

Productivity Applications
- MS Excel 2016 1.2 / I-III
- MS Office Suite
Acquired: 1/2017

Markup and Scripting Languages

- PHP Programming 1.2
- HTML 1.2
- CSS 1.2
- Database Concepts and Development 1.2
Acquired: 1/2018

Institutional Tools and Applications

- MS Software Licensing Registration
- Integrated Management Information Systems (IMIS)
- Information System Reporting Facility (IRFA)
- Web Integrated Reporting Application (WIRe)
- Advanced Information Security Awareness
- ProcurePlus Inventory Management Application (Procure+)
Acquired 1/2016

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