Professional Documents
Culture Documents
Airline Industry
Airline Industry
AIRLINE INDUSTRY
Introduction
The airline business administration strategies & patterns are basically altered by deregulating,
major focal point of airline business for past so many years, & airline business have a lot of late
of the pursuit for lesser prices in addition to expanded productiveness has embodied the interest
of cost-cutting of measure by both United States & non-United states airline business.
In the yesteryear, inner development in addition to unifications constituted the basic methods in
which carriers desired to take benefit of cost-cutting measure. With emerging authority’s fears
about industry integration, further unifications have become less plausible. The reaction of
airline business has remained to build up their systems in addition to accomplish at any rate a
few economies of scale through partnerships & worldwide confederations projected to offer a
About a worldwide scale & particularly in America, the airline business has embodied in a
economic slump for a great deal by these years. The troubles that commenced with the
economical downswing at the commencement of 2001, there was almost damaging irregularities
after the panic assaults of Sept. 11. In America alone, the airline business put up accumulative
net income losing’s of over forty billion since 2005, & merely in 2006 was it capable to yield
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The airline business slump was almost surely worsened by the consequences of 9/11, which
ensued in prompt quits & cuts of nearly 20% in total organization capacity, in prediction of the
unavoidable decay in traveller traffic due to fears about the security of aviation. All the same, the
airline business were in dangerous trouble well ahead Sep 11, as the start of an economical
downswing now had destructively bore upon the intensity of commercial sector travelling &
medium fares. Simultaneously, airline business labour costs & petrol costs were growing every
year.
To make things tougher, airline business were fronted with degenerating labor/administration
relations, aviation base restraints that headed to growing over-crowding & aircraft interruptions,
Hence, we can't ascribe the recent pathetic functioning of the air carrier business solely to the
effects of 9/11. As a matter of fact, the outcomes of Sep 11 in reality furnished a momentary
respite from some of the airline's underlying problems: decreases in flight programs facilitated a
few of the burden on the aviation structure, resulting in less flight holdups; confronted with large
dismissals & enormous ambiguity about the economic futures of the airline business, labour
union stirred toward a more compromising stand, & travellers turn out to be more ready to bring
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In the time period after Sep 11, traveller traffic attained a dull recuperation, & came back to pre-
9/11 degrees by mid-2004. With total United States internal airline business capacity
considerably inferior than before Sep 11, ordinary load components surged to historic record
levels. All the same, despite in operation air travels that were rather to the full, the big complex
The competence of the different carriers to bring forth passable incomes to compensate their
operating expense was seriously affected by major changes over in traveller choice conduct,
especially on the slice of professional travelers. The general size of business aviation
requirement diminished before 2001 due to the general financial downswing. Business aviation
was additionally impacted by the expanded annoyance & bigger doubtfulness in travellers
serving times induced by enhanced safety requirements. The mixing of contracted business
sector travel budgets & significant cuts in airline traveller service value conduced more business
sector travellers to search substitutes to paying off higher air fares - teleconference & other travel
replacements, alternate travel ways, & specially, low-fare carriers for business travel
The aviation businesses are in the mid of a spectacular reshuffle that requires equally extra
profound alterations than those knowledgeable following its deregulating in 1978. However,
almost 3 decades after deregulating - & after numerous rounds of economic accomplishments &
disappointments - the aviation business stays delicate. Economical stress from low-priced
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carriers, the departure of end user trust in the air travel organizations dependability & effective
functioning, & the transparency of estimating expedited by the cyberspace & virtual travel
distribution channels have all added to a hurried downslope in normal fares & a substantial effect
on aviation profits.
And from the year 2006, petrol cost has come out as the exclusive biggest aviation outflow,
exceeding employment costs for the 1st time. The aviation business all the same is recuperating
from its most recent round of economic scrambles, but fronts significant tasks. The impression
that a couple of quarters of net profit correspond to full retrieval are more hopeful believing than
realism.
The brush up of labor dialogues is perhaps the most significant milestone in the United States
airline business since deregulation. The new brush up of labor dialogues & reorganizing - most
under Chapter 11 - contributed to substantial alterations in labor costs & productiveness. With
those alterations, airline workers assisted to chip in to the short-run recuperation of the aviation
business. Coming up for an innovative plan for recompense that is long-lasting & acts upon to
direct the cycle of the aviation business would be vital. Even as significant will be the attempts
of administration to distinguish non-labor cost savings that can be reasserted as networks &
Although there's been a great deal of advancement on matters of air travel safety & protection
since Sep 11, on the “federalization” of airfield traveller screenings & apparent drive toward
explosives sorting for all marked luggage, the calls into question “are we acting sufficiently?” &
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“are we acting the right way?” Stay unreciprocated. Requirement for aviation, especially in
small-haul markets, has been held back by traveller’s perceptual experience of the annoyance
factor of modified safety measures & the doubtfulness of traveller serving periods at the airfield.
For the airline business, the new safety measures operations have expanded overhead & brought
on a lot of safety-connected aircraft disturbances & holdups. The Director-General of IATA, the
universal carrier business association, has said that their travellers have been stressed for many
years since 9/11. A few professionals, all the same, have conveyed alarm that cuts in present
protection system appraise could step-up the danger of upcoming terrorisms that could ravage
the business.
The temporal respite from over-crowding & journey holdups felt instantly after the Sept attack
has effectively stopped at the countries hectic airfields. The amount of postponed trips achieved
maximum heights in 2007, & media accounts of chronic & exuberant airline traveller holdups
A lot of elements, comprising the absence of synchronization of carrier flying programs at a few
of the most clogged up airfields; an outdated air traffic flow controller arrangement;
exceptionally-tuned airways carrier programs with small limp to break delay extension; &
highest level load elements forestalling timely housing of travellers who miss their flights or if
it’s called off, all aggregate to produce traveller disturbances & lengthy travellers holdups that go
past even the greater degree of flight postponements. Answers to these difficult situations will
involve a mixture of upgraded administration of air space & airfield requirement, & growth in
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airfield capability brought about mainly by improved administration & deployment of existing
capability.
Global alliances have greater scope and are the most significant strategic alliances in terms of
network expansion. The prime purpose is to achieve all the marketing benefits by linking two or
more large airlines operating in geographically distinct markets, ideally in different continents.
Global alliances normally involve code sharing on a large number of routes. They may, however,
extend to include schedule co-ordination, joint sales offices, ground handling, combined frequent
flyer programmes, joint maintenance activities as well as some equity stake transfer. The
SkyTeam
Korean Air
Star Alliance
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o Air Canada Air New Zealand All Nippon Airways Asiana Airlines Lufthansa
Spanair United Varig SAS Singapore Airlines Thai Airlines Austrian Airlines
OneWorld
o Aer Lingus American Airlines British Airways Cathay Pacific Finnair Iberia
LanChile Qantas
There were many challenges that confronted the airline business at large over the last many years
that have compelled the airline business to reconsider how they operate on both economical &
operational degree. Almost all airline business has confronted to these tasks, & as a consequence
has been outstandingly fortunate at swinging about injured businesses, in a lot of cases entirely
Though elated petrol costs are bearing upon business, carriers are at present in a great deal firmer
perspective then in 2000, due to unexampled requirement for air transport. The impression of
reconstituting & price cutting has been adopted enthusiastically by western & oriental carriers as
the only executable way to ensure their long-run safety measures. North American airline
business have constituted more sluggish to confront these tasks, & confront major price cutting
down drills in demand to reach crucial degrees of competence. There's without reservation that
the airline business has come through among the hardest phases in over thirty years. The
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Airline Restructuring
The airline industry is always up against the combined forces of volatile revenues and high fixed
costs. Around 60%* of the total cost incurred by the airlines is virtually invariable in the short
run. This section of costs is incurred by aircraft ownership, fuel costs, ground handling charges,
maintenance and airport charges. Thus, the management has few alternatives while facing the
challenges of cutting cost. It can only optimize in areas like crew costs, sales, marketing and
distribution, passenger services and administrative costs. Although the factors constituting the
fixed and variable costs of leisure and nofrills carriers are similar, the different strategies
involved gives rise to a significant difference in the total running costs. The low-cost model
ideally looks to outsource as many of the non-core business functions as possible. They do not
On the other side of the coin, the leisure carrier operating model aims at maximizing its own
assets and resources to optimize the return on capital expenditure. Industry research shows that
the airport charges, staff costs and price of distribution for the larger network carriers are much
more than their low-cost counterparts. This is mainly due to the maintenance of a large
infrastructure, usage of primary airports and fees to be paid to the different GDS for bookings.
As the competition in the market becomes fiercer with the success of the low costs, many larger
Any production model in an airline strategy has specific assets, costs and process logic, and thus
cost structures. However, all production models have two things in common: They are capital-
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intensive their fixed costs are high Thus, it can be seen that the operating models of airlines are
very rigid and redefining it totally is not at all a cost-effective solution. Airlines should accept
the fact that however troubled the water is, still there will be enough room for both full time and
low-cost carriers to co-exist. Their survival strategies should focus to reposition themselves in
the variable costs segments that are independent of the operating model. The three pillars for
operational restructuring are boosting revenues, cutting costs and restructuring the balance sheet
The air transportation has experienced a flow of unparalleled alteration, during the worldwide
slump. Many observers claim the business is just about distorted to that of 10 years ago. Main
· A lot of main carriers have constituted engaging in many damages financially over the
last couple of years, leading in failure & the need for heavy rearrangement.
· Many old & mid contemporaries carriers have been backed out from service.
· Income raised up from commercial air traffic flow has remained significantly condensed
or lesser.
· The growth of cheap-priced carriers in America and European countries, & the
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· The unfolding up of the Asian economy to outbound venture, & the retrieval of the US
economic system.
Economical retrieval conjugated with the stabilizing of global marketplaces, has ensued in the
arrival of commercial sector self-assurance & business venture funds in the air travel industry.
The policy-making setting has as well begun to tardily steady; these have ensued in high level
development in the requirement for universal leisure travel. These ensued in a great deal firmer
air traffic flow level in 2000 than had been forecast. From 2003 to 2004, global traveller levels
comprises estimate to step-up by 5.3% year on year. Organizations such as Airbus and Boeing
would gain the profits of this development. Traffic increase coupled up with fleet replenishment,
will demand the bringing of around 16,600 new traveller aircraft. Freight traffic is as well
anticipated to rise at 5.9% per year, during the 2003 to 2004 time period. Transportation growing
& airline demand will ensue in the requirement of many freighter deliveries.
The worldwide airline business rolled most depleted degree of losses in its history in 2008
though concerns in the insurance industry over the grimness of claims are rising, according to
Aon’s 2008 Airline Insurance Market Review. An average of twenty-two absolute losses per
year during the 1990s decreased to just 15 in 2008. Although at that place constituted fewer
losses, the absolute cost of US$ one billion displayed a reasonable increase from the figure
recorded in 2003. Although the initiations of safety initiatives are distinctly decreasing the
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amount of accidents, the growing price of those occurrences to the insurance business is
increasing.
In spite of concerns above the rising rate of entitlements, the airline business insurance
marketplace stayed cheerful with a regular exceptional drop of 7% achieved in 2004 by the
world’s airways companies as insurers contended for business. Marketplace capability bore on to
be decent in spite of the going away of one indorsing association in 2004 & the position for the
2005 reclamations are unchanging so long as there are no substantial variation in the degree of
damages. Although 2004 was the securest time on record in the airline business, the de facto
asperity of entitlements made has revealed a surge on the preceding year. These elements are
SWOT ANALYSIS
Strengths
tourism. In spite of downswings, over time air travel bears on to rise, not only due to
Strength of the airline business are the safe record, & the affiliated public acceptation of
air travel as both a quick & secure way to travel. Both conventional, brand familiar
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Airline business faculties are extremely competent & proficient, from airplane pilot &
Industry-wise, airline businesses have the power to slice the marketplace, even for the
similar paths. These permits carriers to constitute dissimilar degrees of service & make
Weaknesses
organizations. When an aircraft leaves the terminal, a vacant seat is gone & its non-
income making.
Airplanes are costly & demands large working investment expenditures. The get
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Although the industry mood could alter rapidly, airline business have trouble
Opportunities
Carrier business market development proposes constant enlargement prospects for both
leisure & commercial destinations. These are especially true for intercontinental
destinations.
Technology advancements could ensue in price savings, from additional petrol saving
airliner to more automatic procedures on the airfield. Technology could as well ensue in
increased income due to traveller-friendly value developments like on the wing web use
Associating with different aircraft carrier could significantly gain traveller business. By
organizing timetables, carriers could extend provision to places with a code sharing
Threats
The cost of petrol is at present the biggest monetary value for lot of carriers. An upwardly
A provoke or extremist assault anyplace in the globe could harmfully disturb air tourism.
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Govt interference could effect in new pricey instructions or unforeseen new global
rivalry.
Key challenges
Due to higher petrol costs, a decelerating economic system & aviation business facility
reductions, the all the time difficult occupation of an aviation manager is even harder nowadays
than in the preceding years. Founded on aviation agendas arranged for this year, traffic will
slump at a lot of airfields, back to the points of 2006 or 2007. Whether the drop will be held up
or short-lived is exceedingly difficult to anticipate known wild turnings in the price of oil & the
Although managers & their faculties bring off through this ambiguous time, at that place are
substantial trends to consider that are confident to shape airfield resources preparation, structure
& procedures.
External connections to airfields, airside & terminal need building up & elevating across the
aviation industry. Brought about aviation pressing on airfields to keep prices down, non-flight
incomes & traveller service charges are 2 financial support bases that need to build up. Another
traveller service charges income requires that U.S. Congress admit an addition in the present
$4.50 ceiling when the Federal Aviation Administration (FAA) statute law is as a final point
passed. Although the Airfield Improvement Program (AIP) bears on to be essential for various
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airfields, FAA financial support designs evoke that airfields ought to anticipate no more than a
Network airline businesses the costing of food, luggage & seat choice collectively with their
trims in traveller facilities, carry on to eat away the value of the aviation experience. As
pathways to their professions & as national entities with value as a forcing insistent, airfields had
better consider more of the traveller service effect. In order to provide better services to
travellers’ through experiences, it is necessary for airfields to benchmark airfield, tenants &
authority operations; ameliorate & amplify concessions; & above all install an ethical code that
“if it falls out at the airfield, it's our obligation to fix it.
Overall heating up of the earth & environment policy will help specify the future of the
economic system - particularly sectors in manufacturing, energy & transportation. The U.S
presidential –democratic & republicans have dedicated to pushing environment strategies that
will drive serious decreases in the degrees of anthropogenic conservatory gas emissions. A lot of
airfields are gearing up & commencing to carry on reference line production inventories,
instrument justifiable development & create greener structures & procedures. Airfields, which
are not yet doing this, by moving in this course, should start. This is considered as only the start.
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4. Congestion Administration
Due to the increase in air transportation & the dearth of new airfields & airside arrangement
next 20 years. A trailer of the encounter is coming about today over what kind of capability
allotment system ought to be put in place to bring down delays at the airfields. Court cases, news
press releases & squabbling are not resolving the issue. For U.S.A & elsewhere, airfields,
carriers & the FAA must admit each other’s rightful roles in over-crowding administration & lay
Conclusion
The many challenges these sectors have to face up if the destination are to constitute a
creditworthy corporation, would be to face away from the bottom line of the business. To
constitute sustainable in the long run, the airline business has to be cost-efficient, to meet the
competitors from inside & outside. But to constitute creditworthy, it has to consider the
environmental issues, & bear the price of pollution. The industry has to act upon towards a
business concern, where revenue could be made simultaneously as the cost of the environmental
& social challenges as met. These could include altering the culture of low-fare tickets at any
expense.
The terrorist assaults speeded up & aggravated an existing course of diminished demand &
contracted industry profits. The effect of the attacks comprised so vast on the industry that the
American Congress approved the Air Transportation Safety & System Stabilization Act. The act
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provides for five billion dollars to be used for economic assistance for carriers to offset damages
caused by disruption of services & decline in traveller traffic. In spite of these setbacks, the
United States carriers entirely all the same carry more than 600 million travellers a year (TIA.org
website). Though traveller volumes have displayed signals of improvement, they stay on to be
low & as a result, several carriers are facing severe economic difficulties.
Responding to the contracted profit, the airline businesses are pressured to center their energies
on expenses to help the bottom line. Concurring to the Air Transport Administration,
functioning expenses such as labor, petrol costs, landing fees, etc., accounted for over 114% of
revenues during the first quarter of 2003 confirming that the industry as a whole is operating "in
the red". With low-fare, point-to-point carriers remaining profitable some believe that the
industry could divide into low-fare airliners like Southwest & higher-fare airliners supplying to
business travelers craving for the comforts of first class or business class.
The airline industry in Europe and rest of the world has undergone a total paradigm shift after the
entry of low-cost carriers pioneered by Ryanair and easyJet. They initially entered the market to
generate more passenger demand in those segments that were shy of flying due to the airfares of
the full service carriers. However, with their overall success, they started to take a chunk off the
market shares of the larger airlines. The 9/11 impact, coupled with issues like fuel prices, poor
economy and other factors caused the detriment of some of the larger airlines like Sabena who
could not endure this challenge. Low-costs, with their economical operating model, survived the
troubled times pretty well and are all set to lead the recovery.
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All these entice some full service air carriers to change their operating model to the low-cost one.
But this does not mean the end of the road for the historically predominant airlines. Even though
IATA, AEA, ATI and other leading organizations predict a very steady growth for LCC’s in
years to come, they do not write off the major airlines but say that both these types of airlines
Flag carriers like Lufthansa, British Airways, Alitalia, Iberia and others are still responsible for a
large segment of the aviation market shares individually. In fact, Air France - KLM, after their
merger has proved to be one of the most successful airlines worldwide and according to Air
Transport World Magazine, has been awarded the airline of the year for 2005. As mentioned
earlier, it is not economical to change the operating model of an airline struggling to survive;
rather the strategies should be oriented towards optimizing their existing models so that they
And with the power of the modern IT systems airlines can look to restructure themselves in an
optimized way and stay ahead in the struggle for survival. Finally, we put forward the IT systems
that airlines can leverage in critical areas like cutting costs, boosting revenues and strategic
agility. Appropriate case studies, derived from systems implemented by not only European
carriers but also world leaders across the Atlantic like United Airlines are presented to give an
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