Fiona Hermawan

Phone: +1(408)-307-1319 |E-Mail: fiona.hermawan@gmail.com

LinkedIn: linkedin.com/in/fionahermawan/

Education
MBA, Lucas Graduate School of Business, San Jose State University 08/2020 - 05/2022 (Expected)
B.S. Hospitality, Tourism and Event Management, San Jose State University 08/2017 - 05/2019
GPA: 3.86, Dean’s Scholar, Summa Cum Laude
Work Experience
Audit & Assurance Intern, Deloitte 06/2021 – 08/2021
• Assigned to work on the client’s Accounts Receivable & Accounts Payable Cycle Based Testing.
• Performed client’s Budgeting, Accounting, and Reporting System of the Information Provided by Entity (BAR IPE) Testing and
Contract Review.
• Worked on client’s Summary of Alerts and generated the template for Equity Rollover.
Barista, Blue Bottle Coffee 09/2019 – 07/2020
• Team worked with 4 baristas per shift to prepare and serve qualities beverages & pastries to up to 200 customers per day.
• Handled and mitigated customer complaints on a daily basis.
• Ensured store was opened and closed punctually, and demonstrated outstanding customer service.
Store Manager, Milk + Ice 08/2019 – 12/2019
• Oversaw daily operations of the store to ensure the store ran effectively & boosting sales.
• Equipped shift leads with the support they need & trained new staff.
• Monitored store inventory on a weekly basis by utilizing Google Excel.

Culinary & Hospitality Management Intern, Bon Appetit Management Company 02/2018 – 05/2019
• Partnered with the hospitality team to serve hundreds of Googlers daily.
• Worked in various positions within the café (front of the house, supervisor, & café manager) at Google Headquarters.
• Participated in one of the financial budget planning of the upcoming year.
Projects
Investment Analysis on Coca-Cola’s Stock 06/29/2021
• Calculated the stock valuation of the company by using regression analysis (to find the beta and alpha of stock) and Capital Asset
Pricing Model (to calculate the required return of stock) with two other students.
• Examined the company’s future opportunity assessment from its short and long-term prospects.
• Delivered the team’s recommendation for or against investment in the company to the class of 15 MBA students.

Project Management Plan: “Welcome Back” 23/03/2021

• Created a project plan with a group of five students to organize an event for the City of San Jose to help promote local businesses.
• Organized the project scope baseline, work-breakdown structure, milestone, scope statement, & project’s critical path.
• Determined the high level briefing on cost plan, cost and quality control methods, risk management plan communication, and project
closure techniques.
• Presented the team’s project plan to the class of 40 MBA students and got an A grade.
Activities

Social Media Coordinator and Content Specialist, Indonesian Evangelical Church 02/2019 – Present
• Enhancing the church’s online presence through social media (i.e. Facebook, Instagram, Youtube) and achieving more likers by 300%
within 13 months.
• Responding to comments daily, compiling campaigns, & creating content for community engagement.
• Directed a group of 17 volunteers to create a music video for church anniversary.
• Trained and supervised new volunteers member to the social media team.
Skills
• Proficient in various PC applications, such as Google Docs, MS Word, MS Excel, MS Power Point, and MS Teams
• Bilingual in English and Bahasa Indonesia