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GROUP 3 - Sustainable SCM
GROUP 3 - Sustainable SCM
SCHOOL OF BUSINESS
QUESTION
Student groups are supposed to analyse one existing Supply Chain Risk Management case
Introduction
Nowadays, the fierce competition within the business environment has put undue
pressure on the supply chain and its participants. Supply chain refers to “all activities
associated with the flow and transformation of goods from the raw materials stage
(extraction), through to the end user, as well as the associated information flows”. Information
flow both up and down the supply chain (Ross, 2002; Kampelmann, Raufflet & Scialpi,
2021).
In furtherance of this supply chain management establishes this framework and aims
to link and coordinate the processes of various pipeline organizations. Essentially, supply
suppliers and customers in order to provide higher customer value while lowering overall
supply chain costs (Christopher, 2012). Supply chain management is defined as “the
sustainable competitive advantage” (Ross, 2002; Kwak, Seo & Mason, 2018).
organization’s social, environmental, and economic goals in the systemic coordination of key
the individual organization and its supply chains” (Edwin Cheng, Kamble, Belhadi, Ndubisi,
Lai, & Kharat, 2021). Sustainable supply chain management, on the other hand, entails
incorporating environmentally and financially sound practices throughout the entire supply
chain lifecycle, from product design and development to material selection (including raw
social and economic impacts vis-à-vis the promotion of good governance practices throughout
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Introduction to the case
In other parts of the world, the organic foods market is expanding faster, with a market
share predicted to have climbed from 3% in 2006 to 10% in 2016. (Willer & Lernoud, 2018).
Copenhagen is a Danish coastal metropolis that is setting the standard for sustainable
development. They present a paradigm for reducing human effect on the environment to the
rest of the world through innovative technologies and regulations. Copenhagen has been in
the forefront of attempts to grow its green economy. The city has made public-private
universities, and civil society to build forums devoted to green growth and job creation.
Copenhagen aims to be carbon neutral by 2025 by integrating climate into energy supply,
urban development, and adapting to the future climate, and the city has already achieved
significant reductions in carbon emissions since launching its first Climate Plan in 2009.
According to the case, since 2013, Copenhagen curbs the problems of negative
environmental impact by purchasing more seasonal food for their constituents. Because of the
more rigorous growing requirements, eating food out of season can have a significant
engagement to guarantee vendors could respond to the €3 million tender, which helps to
2014, with the option of a two-year extension. The extended market interaction resulted in
innovation in supply and delivery goods, increased sustainability of procured food, and
Background
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From the case Copenhagen seeks to ensure that the total foods they serve are
comprised of 90% organic produce. Organic means that the foods they buy are supplied by
suppliers who comply with standards of organic farming. Organic farming is an agricultural
strategy that emphasizes crop rotation and companion planting while utilizing organic
fertilizers such as compost manure, green manure, and bone meal. Some of the standards
sustainable food production and consumption practices. Consumers and producers of organic
products share distinct attitudes on food that are primarily focused toward health and the
environment, according to major findings from surveys and other research conducted around
the world. Organic foods help to preserve the environment by providing a long-term solution
that reduces soil and water pollution, reduces reliance on oil-based fertilizers and pesticides,
municipality. The extensive market engagement can be thought of as the means of achieving
making. This confirms the social sustainability perspective by Panigrahi et al. (2019) which
stated that organisations need to manage the goals, objective and perspectives of their
It can be concluded that engaging in these practices offers economic benefits through
others. The seasonality in Copenhagen’s supply chain also provides economic benefits since
procuring from international sources helps to control cost and avoid the opportunity cost of
in conducting a procurement activity, and they include single sourcing, competitive tendering,
restricted tendering, and request for quotation (Lam, 2019). Market engagement was done by
contracting representatives of the suppliers who had a fair idea of the implementation of
sustainability standards such that its application into the business case achieves the
sustainability goals of Copenhagen. Market engagement also helped to ensure that each
supplier had equal access to the information that was disseminated in such meetings. Social
sustainability is ensured due to the equal access to information provided, fairness and
transparency was achieved through the constant market engagement with suppliers at each
The market engagement helped to clarify the thoughts and doubts of the suppliers.
This would help to achieve economic and environmental sustainability through the avoidance
of product returns due to defects. The process therefore helps to ensure that the items supplied
are fit for their intended purposes. In terms of social sustainability, it is deemed that the
confidence and assurance of suppliers in the procurement process is enhanced. This is evident
in the following; “Fairness and transparency were ensured through the use of a standard
questionnaire and taking comprehensive notes. Suppliers were also given the opportunity to
declare which responses they deemed commercial in confidence”. The implication of this
statement is that suppliers would feel part of Copenhagen’s activities, hence feeling part of
their sustainability goals would facilitate the achievement of Copenhagen’s goals in achieving
Competition creates the revenue, means and access to numerous options which can
lead to value for money and access to the best offer. Thus, economic sustainability and social
that using the criteria in the invitation to tender documents, only suppliers of organic products
Technical specifications
- Quality
Quality refers to the standard of something as measured against other things of a similar
be a good support for incorporating sustainability considerations into areas like product
performance evaluations, life-cycle assessment and product standards. In this case, the
from suppliers by using sustainable logistics processes to deliver those items, thereby
the end is not different from what (sample) they send after the first evaluation, as well as
ensure that the food items supplied are healthy (feature of premium quality) and would not
pose any health challenges to the people of the municipality. The quality dimension of the
specification also helps to ensure that the food items are not spoilt before their shelf life or
useful life.
This ensures the accuracy of quality costs, as these costs assist management in
demonstrating the importance of quality-related activities: they demonstrate the cost of non-
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quality to an organization, track the causes and effects of the problem, and allow quality
EU marketing guidelines specify the minimal quality requirements for fresh horticulture
goods, i.e., what is safe, reasonable, and marketable. They are designed to ensure that fresh
undesirable produce is removed from the market. The following are the minimal quality
Intact
Clean
The EU marketing standards provide benefits for consumers, traders and the growers/farmers,
which include;
For the consumer: They guarantee that customers may make an informed decision
and pay a reasonable price. They ensure that the quality and presentation of for-sale produce
is consistent by providing correct labelling, so that consumers are informed and not mislead.
For instance, the complete and correct nation of origin must always be displayed. They
deliver value for money throughout the distribution chain by ensuring that all parties involved
are protected in terms of organic products, standardisation of quality, and through the
which value for money as a benefit also provides economic sustainability. Achieving value
for money throughout the distribution chain also achieves efficiency and effectiveness of
For the trader: They increase distribution efficiency and international trade by
allowing consistent produce to be traded globally. This aids in the promotion of fair
competition across the marketing chain. They ensure constant quality, grading, and labelling,
making it possible to buy produce without seeing it. This also ensures the quality of the
adopted widely throughout the chain, in addition to providing consistent quality to consumers,
For the grower: They ensure that produce is exchanged fairly, using a standardized
and thorough quality, grading, and labelling system. They assist growers in increasing their
returns by eliminating unfair competition from low-quality food or stuff that is erroneously
stated to be of higher quality than it is. They assist horticulture businesses in becoming more
sustainable by increasing the competitiveness of their products against other domestic and
international suppliers. The Horticultural Marketing Inspection Prices Unit gathers and
analyzes market data. This comprises the gathering of wholesale market prices for use by both
Defra and the EU statistics department, as well as the calculation of unit values for use at
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The provision of food items that possess consistent quality ensures social sustainability
while promoting fair competition. Avoiding unfair competition also helps to improve the
- Labelling
information that is supposed to be relevant to their specific buying decisions (Zander, Padel &
Zanoli, 2015). Labels are used to grow markets and promote specific production methods by
educating consumers and influencing their purchasing decisions. Consumers must be aware of
the topics being discussed, as well as have knowledge of and interest in the product
Since the suppliers of Copenhagen are both local and international, Copenhagen stresses
that each supplier complies with the regulation for labelling items (organic food) applicable in
materials (e.g. PVC) would be avoided from the supply chain entirely.
EU has one certified organic label to legitimately differentiate their products. Food goods
advertised as organic in Denmark must bear the European Union's organic badge, as well as
logos approved by national and/or farmer organizations. Organic products imported from non-
EU nations can also bear the EU's organic label, as well as information regarding the source
of the agricultural raw material. It appears that alerting customers about the equivalence of
organic standards, especially when items from different nations are labeled with the same
organic logo, will impair consumers' ability to distinguish between organic products from
different countries (Thøgersen, Pedersen, & Aschemann-Witzel, 2019; Xie, Gao, Swisher, &
Zhao, 2016).
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Environmental and social sustainability is achieved since pollution is avoided, suppliers
and consumers are protected and the entire biodiversity is also protected. The application of
EU organic labelling lays the groundwork for the long-term growth of organic production
while also assuring the smooth operation of the internal market, ensuring fair competition,
- Organic certification
Organic certification is a process that certifies organic food and other organic agricultural
products producers. Any firm directly involved in food production, such as seed providers,
Organic certification helps ensure public welfare as they are geared towards sustainable
development. When it comes to exporting fresh fruits and vegetables to Europe, you must
adhere to strict food safety and quality regulations. Responsible social and environmental
behavior has also become a requirement for doing business, and purchasers frequently want
certifications as proof.
According to the case, Products originating to and from Denmark must be in accordance with
the rules of the organic label in Denmark. Some of these rules are;
Limited use of pesticides: The European Union (EU) has set maximum residual
limits (MRLs) for pesticides in and on food products to avoid health and environmental
concerns. Pesticides having higher concentrations than allowed will be removed from the
European market. With new information from Europe's food safety agencies, MRLs may
grow tighter.
Avoiding contaminants: Contaminants are compounds that have not been purposely
added to food but may be present as a result of its production, packing, transportation, or
storage. The European Union has set limits for numerous pollutants, similar to the MRLs for
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pesticides. The pollution of lead, cadmium, and nitrate in fresh fruits and vegetables will be
Salmonella and E. coli must be considered while delivering pre-cut fruit and vegetables.
Salmonella must not be present in a freshly cut product for the duration of its shelf life.
Plant health and phytosanitary regulations: Fruit and vegetables exported to the
European Union must adhere to European plant health regulations. To avoid the introduction
and spread of organisms detrimental to plants and plant products in Europe, the European
marketing criteria for fresh fruit and vegetable quality. A marketing standard specifies the
qualities of "Extra Class," "Class I," and "Class II" products, as well as the minimum
maturity, distinct size codes, and quality and size limits. The marketing guidelines for fresh
fruit and vegetables have been harmonised with the UNECE criteria throughout time. These
Labelling and packaging: Food that is sold in the EU must comply with food
labelling regulations. For members who are not from the EU, adhering to the EU organic
label's requirements means that the product is in complete compliance with the organic
farming sector's conditions and laws. Imported into the UK from a nation outside the EU
processed foods are organic. When other quality cues, such as organic logos, are available, the
image of the origin country matters for customers' food selections. Consumers care about the
equivalency are an important aspect of Sustainable Public Procurement and are helping
- Packaging
Because a well-packed product can ensure consumer safety (Orzan, Cruceru, Bălăceanu,
& Chivu, 2018), packaging is one of the most significant components of a food or non-food
product.
The usage of non-biodegradable and non-renewable materials (i.e., plastics, glass, and
metals) in packaging applications has created environmental concerns, necessitating the need
for proper waste management (Khalil, Davoudpour, Saurabh, Hossain, Adnan, Dungani, &
Haafiz, 2016). Packaging must have consumer benefits, be safe and healthy for individuals
and communities throughout its life cycle, be market-efficient and cost-effective, and be
obtained, produced, transported, and recycled using renewable energy sources, as well as
maximizing the use of renewable or recyclable materials; use clean production technologies
and best practices; and be designed to strategically optimize the materials and energy used.
production, ensure the sustainable management and efficient use of natural resources, ensure
the environmentally sound management of chemicals and all wastes throughout the life cycle,
substantially reduce waste generation through prevention, reduction, recycling and reuse and
Alternative packaging materials have been developed after extensive research, with the
According to studies, the usage of bio-polymer-based products can reduce packaging waste
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creation and, as a result, help to solve the waste disposal problem to some extent (Khalil et al.,
2016).
From the case, Packaging could not contain PVC, and had to be recyclable. Packaging
should be done such that materials can be returned and recycled. Sustainable packaging is
done in a way that packaging waste can be collected, pelletizing and moulding new plastic
- Vehicles
If diesel vehicles with an unladen weight of more than 3,500 kg are utilized, the provider
must be able to show that these vehicles have obtained a 'environmental zone certificate,'
which is necessary in Copenhagen. Environmental zones are created to safeguard land with
According to the case, if vehicles weighing less than 3,500 kg are used, they must meet
the Euro 5 emissions criteria. A particle filter must be installed in the case of a diesel vehicle.
The Euro5 emissions standard establishes permissible limits for new light-duty cars marketed
The Euro 5 emissions standard becomes mandatory for all new approvals on September 1,
2009, and all new registrations on January 1, 2011, with some limitations. Euro 5 petrol cars,
for example, are currently allowed to enter the London ULEZ (as of July 2019), while Euro 5
diesels will be charged. These charges will demotivate suppliers from using diesel cars which
Suppliers, knowing that the vehicle they use will have to be stated in the tender document,
will move away from diesel care and cars that do not comply with the standards and move
towards vehicles with little or no carbon emissions. Suppliers moving towards sustainable
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Although the cost the investing in sustainable vehicles is expensive compared to diesel
vehicles, it will cost more to operate these non-sustainable vehicles and cost less to operate
these sustainable vehicles. It will also cost more trying to clean the city being polluted with
diesel vehicles which makes it prudent to use sustainable vehicles or vehicles that meets the
Therefore, the economic impact of sustainable vehicles is the fact that it is lea costly to
operate and manage. Its environmental impact is less emission of hazardous chemicals and
carbons and the social impact is a safe and improved was of life for all.
- Idle vehicles
When a vehicle's engine isn't moving, such as when it's stopped at a red light or stalled in
traffic, it's referred to as "idling." Idling is an unavoidable component of driving a car, and
most drivers do it on a regular basis. Idling, on the other hand, may not be the best thing for
your automobile, fuel consumption, or the environment, as an idling vehicle can emit as much
pollution as a running vehicle. A simple key turn can help to keep the air cleaner while also
saving money and fuel. You will; every time you turn off your car engine instead of idle;
Reduce harmful pollutants in your town or community to make the air healthier. Idle
tailpipes emit the same pollution as moving automobiles. Asthma, heart disease,
chronic bronchitis, and cancer have all been related to exposure to these contaminants.
Make a difference for the environment. You will save one pound of carbon dioxide for
every ten minutes your engine is turned off (carbon dioxide is the primary contributor
produce 130,000 tons of carbon dioxide per year in New York City alone. To balance
this level of global warming pollution, we'd have to grow trees on an area the size of
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Keep your money in your wallet and save money on gas. An idling car consumes
between 1/5 and 7/10 gallon of gasoline every hour. An idling diesel truck consumes
about a gallon of fuel every hour. With diesel fuel rates averaging $2 per gallon1,
idle for more than one minute. Rules violations are a police matter that will result in a fine. In
Copenhagen, the provider was required to follow the current idle regulations. Businesses will
be forced to comply with this requirement in order not to have any legal issues and also to
save money that will be used for fines. Businesses will also comply with this less idle vehicle
clause because they want to continue to be on the suppliers list of Copenhagen. Therefore,
social sustainability by helping make the environment and air a safe and healthy place for
people to leave through the reduction of this carbon emissions and economic sustainability by
saving money.
- Fuel consumption
The amount of fuel utilized when driving a certain distance is referred to as fuel
consumption. In Europe and other parts of the world, it is measured in liters per 100
kilometers. Fuel consumption is a basic engineering metric that is directly proportional to the
amount of fuel spent per 100 miles and is useful because it can be used to calculate volumetric
fuel savings.
Copenhagen has approved a Climate Plan that includes a number of projects aimed at
reducing CO2 emissions from city operations, such as traffic. These are some of the plans:
The city is doing car-related lab tests on hydrogen, energy, and biofuels. By 2015, 85 percent
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of city passenger automobiles should be electric or hydrogen-powered. With five hydrogen
fueling stations in the Greater Copenhagen area, the goal is for 20-30% of all passenger cars
in the city to utilize hydrogen, electricity, or biofuels by 2025. Increased use of Fuel Cell
Electric Vehicles (FCEV) will result in a number of benefits, including improved air quality
and less noise, as well as the utilization of surplus wind power. FCEVs will be integrated into
the municipal carpooling system, with workers receiving training on how to operate them.
The supplier was obliged to document their fuel consumption, and be able to provide this
information on request. This was done to ensure that all their suppliers comply with the
climate plan to help reduce carbon emissions and make the city a sustainable city.
environmental spheres is combined to improve the quality of life for citizens who live and
work there.
Award criteria
The award criteria must be established, set in advance, and related to the contract's
subject matter so that contracting organizations can evaluate and compare the various bids
The award criteria are used by the contracting organization to ensure that the three
balanced when acquiring goods, services, or works at all stages of the project. The award
criteria also serve as a reference for contracting authorities in mapping and monitoring their
supply chains for risks of environmental and social violations, including human rights
violations. The EU takes such violations seriously, requiring that individuals found in
violation be excluded from award procedures and that appropriate corrective actions be taken
in the event of infringement during contract performance. The EU also makes it easy for
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contracting authorities to learn about economic operators who have violated environmental
The contracting organisation use the award criteria to drive positive change.
According to the award criteria, the lowest price is used as an award criterion in
has hampered the adoption of sustainable practices in many Member States, owing to the
number of reports comparing the prices of sustainably produced and conventional products
show that the vast majority of green products, for example, are cheaper or competitive (at the
same price level) with conventional products, with only a small number significantly more
expensive.
The majority of contracting authorities do not consider the quality of the goods and
services procured, let alone sustainability issues. This has caused more suppliers to ignore the
sustainable development initiative. However, Copenhagen as part of its award criteria has
Range of offered goods was awarded 25% of the criteria. In addition to the price and
quality, a distinction regarding the range of goods offered of the intended effects of
sustainability considerations in public procurement was made. According to the case, the
Municipality awarded the supplier points according to how many different varieties of
common products (i.e. apples, pears, plums, potatoes, etc.) the suppliers could offer to the
If only suppliers who comply with the strictly sustainable initiative are awarded the
contract, or ‘if the most advantageous tender is selected, there is a high probability that all
other suppliers will also include or adhere to the strict sustainable development practice.
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Contract performance clauses
Monitoring
checks were put in place to ensure that suppliers who do not meet the stipulated technical
specifications bore the costs of monitoring. The monitoring system also ensured that the
required transportation modes and means complied and were in line with the stipulations of
the specification.
sustainability by reducing greenhouse gas emissions through the carbon footprint. By securing
the suppliers’ compliance, the social sustainability dimension is also achieved when the
suppliers utilise ethical means to produce the product. Economic sustainability is further
with the transport requirements of Copenhagen achieves efficiency and effectiveness of the
Results
The bids submitted for the contract contained errors due to some of the following possible
reasons;
Limitedness in time for preparing the bids due to the urgency of need by Copenhagen
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The contract re-issue was also successful due to further clarifications by Copenhagen after
the initial phase of the contract issue failed. The market engagement (market dialogue) also
Copenhagen’s products. This could be adoption of a transport means that consolidated orders
and reduced the transport routing, mileage and transport time, as well as defects due to transit.
suppliers. The collaboration helped to secure benefits such as information sharing, resource
unnecessary risks. Sustainability of the food products was also achieved when Copenhagen
sources for organic food items, thereby ensuring the enhancement of biodiversity
(environmental and social sustainability and the controlling of costs by securing an all-year-
Sustainability impacts
“While it is difficult to calculate the direct impact of this contract on the seasonal fruit
and vegetable market, at a more general level it can be inferred that Copenhagen's activities
are contributing to the professionalization of organic supply lines and the increasing ease at
which environmentally-sound, nutritious food can be sourced. The organic food service
market in Denmark has grown significantly in recent years with, and organic food service
sales have increased 33% between 2013 and 2014.3 Copenhagen's large market share, plus
political signalling via the 90% organic target has arguably played an important role in this
growth”.
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Environmental sustainability is achieved through Copenhagen’s initiative to reduce
carbon emissions by enforcing a Climate plan in addition to ensuring that engines are
not kept running when the vehicles remain idle. Sourcing from organic suppliers
implies that the City of Copenhagen has the potential of reducing the percentage of
greenhouse gas emissions from 10% to zero. This is because the suppliers who
account for the 10% are not organic farmers but adopt the heating of greenhouses with
sustainability follows the reduced: soil erosion, forest destruction and loss of
production; packaging waste; and transport impacts in the carrying out of catering
service.
(seasonal food) and also through the eradication of hunger as is the case in the second
human health and the environment (plants and animals) due to the bioaccumulation
and biomagnification of pesticides and fertilisers present in water, air, soil and food;
animal cruelty due to a lack of respect for animal welfare; negative impact on the
occupational health of farmers due to the handling and use of certain pesticides and
fertilisers;
Economic sustainability realisation lies in the fact that efficient transportation means
and modes are used to move the organic foods across the city of Copenhagen and
high energy consumption in food production and processing; packaging waste; and
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