Group 7 Assignment No.

6
Design Thinking Methodology

Challenge: How to Access and Enjoy Workout Services at Home

EMPATHIZE

DOES FEELS

 Presence of Trainers/Coach  "We feel that there is no need to be

 Stretching (with the guide of anxious from the eyes of other people
trainers/coach) from the gym"
 Gym Equipment  "We feel unmotivated to do the
 Designating a specific routine for each exercise/routines"
individual (prepared by  "We feel unsure of how we execute the
trainers/coaches) exercises"

SAYS THINK

 "We do not know what exercises that
are suited for our body"
 "We do not own any gym equipment at
home"
 "We are not sure if we are executing
the exercise right"
 "We think we can attain best results if
we do the actual exercise if we literally
go to the gym"
 "We think it will be difficult to find
motivation to do exercises"
 "We think that there is a possibility of
getting an injury without the presence
of a trainer/coach"

DEFINE
The Fitness Industries need to adapt to the new normal and find alternatives for the
achievement of customer satisfaction because of restrictions in entering certain public places
such as gyms.

1. How might we be able to come up with solutions to better the fitness industries and
prevent some of them into bankruptcy?
2. How might we find ways to increase both customer subscriptions and their satisfaction
in indulging in our fitness programs?
3. How might we ensure the safety and well-being of our customers and subscribers in
spite of the undergoing global pandemic?
Group 7 Assignment No. 6
Design Thinking Methodology
Group 7 Assignment No. 6
Design Thinking Methodology

IDEATE

5 Radical Ways to Meet Your User’s Needs

Equipment
Online Delivery System
Virtual Workout Customer Customer
Support Transactions
Motivation

PROTOTYPE

The prototype of this design would be based on the default and already existing services
today such as the Learning Management Systems. Both are similar in features like virtual
tutorials and online transactions only this time, it is not made solely for students but to any
individual with the right age, knowledge and resources in maintaining fitness. This prototype
also aims to spread awareness to the public that there are still ways to enjoy the services they
enjoyed before the pandemic.