Andrew: Hey, everyone. Welcome to the call.

My name is Andrew Warner and I've got with

me . . .

Tam: Tam Pham.

Andrew: You know what? Tam, I was actually on a call earlier with Anika and she said, "Andrew,
whenever you go to other people's programs, they just don't introduce you well enough. They
don't say who the hell is this guy who's on." So I think people know me as the guy who started
Mixergy, where I interview entrepreneurs about how they built their businesses. I got into bots
because I invested in a couple of bot companies.

Actually, one at first and then another and they taught me what's going on with it and that's how
I started creating a bot and then I've been working on Bot Academy. I think you should do a
quick intro for you because people are going to see you in our community. They're going to get
help from you via email and chat and everywhere else. Why don't you say a couple sentences
about you?

Tam: Yeah. Definitely. So Andrew originally hired me to run the Mixergy Premium community. I
guess I did so well in those six months that Andrew was like, "Tam, you've got to check out this
bot thing." I'm like, "Oh my gosh, another marketing shiny object. I'm going to ignore it. I'm going
to stick to email. I'm going to stick to what's working already. I don't need another marketing
tool."

Then Andrew was like, "You have to try it. You have to try it. You have to try it." I was like,
"Okay, let me just try it." I tried it out and I was like, "Whoa, this actually works." I made a couple
of my own bots. I demoed it for Andrew. I demoed it for my network. I was like, "Man, people
actually like this stuff." Then I tried to do it with businesses where I work with real clients and
then I was like, "Wow, these are real results that are happening."

So I created our own bot helping create bots for other clients. I'm really excited to be teaching
you all. Teaching is one of my biggest passions in education. So to be able to teach with you
guys, interact you one on one and work with Andrew is like a blessing.

Andrew: Yeah. I'm really lucky to work with you and we keep doing more and more together.
One of the things that I want to start off with — Tam, actually, the first agenda item for us is
going over problems, right?
Tam: Yes, go over problems.

Andrew: Before I do that, I want to spend two minutes just telling you what I've noticed as I've
done courses on Mixergy over the years. Kelly, who's in our group right now, Kelly Acevedo,
has probably seen this even more than I have. There are two kinds of people who do this or two
approaches. The first is somebody who is so freaking gung ho.

They kind of remind me of the people I see whenever I do these 10k runs. They are finally at a
race. They train. The race is starting. They're going to go all out. They've been training at like a
10-minute per mile pace at home, but there are a lot of other runners here and they're going to
go seven minutes per mile and they're going to really give it everything they have and by mile
number two, they hate the whole thing.

It's stupid. Why'd they even sign up? By mile number three, they're basically walking. Mile
number four, "You know what? Why don't I just sit down?" Then they never make it to the end of
the 10k, which is a little over six miles because they're fully gung ho in the beginning and they
don't keep that momentum going. I see that a lot in courses. People get excited about it. They're
screaming at me, "Andrew, why don't you release all ten modules? Forget five, forget four. Give
me ten modules all on day one. I'm ready to go." And then by number two, they're exhausted.

So if that's you and you're really excited, maintain a pace that you can keep going for the end of
this 10k. We really have a lot to do. We're going to build bots now. We're going to add copy to
them, get subscribers, get clients. Let's keep the energy that we can maintain throughout this
program. If you're finding yourself lagging at like module number two or module number three,
don't feel guilty, all yourself to come right back in. It's totally okay to skip a module. It's totally
okay to take—I'd rather you'd not skip one, but it's okay to say, "I actually, went a little too hard
and fast at first. I 'm going to allow myself to come back in and not give up."

Tam: Yes.

Andrew: The other person I don't think is on this call, so it doesn't apply, but I think it's worth
bringing up. That's the person who says, "I have this problem. I really want to change things. I'm
going to sign up to this new course and I'm going to sign up and I'm going to get it." And then
whatever pain they had, as soon as they paid for the course, they feel like, "All right, the pain is
gone. I've solved the problem," like buying the course is magically the solution.
It's like a runner who says, "I'm going to do a marathon. The first thing I need to do is sign up for
a gym. The second thing is buy new sneakers. They sign up for a gym. They buy new sneakers.
The gym membership just sits there and the sneakers just sit there. Don't be that person. If
you're here today, you're not that person.

We want to just maintain our momentum. We have so much to do. We really are going to build a
business that's going to impact the rest of our lives. If we're thinking that far ahead, we want to
just be consistent. I'd much rather that instead of you do everything perfect in week number
one, you just go to completion in week number one and get ready for the next one and the next
one.

So we're going to be looking at the chat. I'd rather you guys send the cat to everyone if you
know how to change it so that everyone gets the messages, do that. If not, Tam and I will still
look at the chat and our first agenda, as I said earlier, is problems. If you're having issues, we
are here. We will help work with those challenges. Cool?

Tam: Some people are confused on how to switch from all panelists to everyone.

Andrew: Don't sweat it, guys. I wouldn't worry about it. I can keep looking at this. I hate that
Zoom does that, but everything else on Zoom works so well that I'm glad that's — if that's the
biggest issue, we're doing fine.

Tam: Okay.

Andrew: Why don't we do this. If you have a challenge with your bot, if you're building it and
you're stuck somewhere, you've got an error message, you have something and you want to
show it to us, let me know in the chat what your issue is and we'll bring you on here and I'd love
to see your screen and I'd love to solve it with you.

So Tom, Lucky, how are you doing? Alex? Ariel? Who's having an issue? I can't figure out how
to get rid of the default message. All right, Patricia, can you share your screen? Why don't I
make you into a panelist here? Patricia says give me a minute. I'm going to promote you to
panelist. You don't have to accept it. Whenever you're ready, take that panelist power and let's
do it. "No issue, have not started, will do it over the weekend." Great. Hey, Patricia. You should
unmute yourself.

Patricia: Yay.
Andrew: Hey. There we go. Tell me about the issue.

Patricia: Yeah. On one of my sequences — I've got so many freaking things open right now —
on one of my sequences, I keep getting a default message. Let me bring that up.

Andrew: Okay. While you do that, I'm going to bring up my screen. Can you share your screen
too?

Patricia: Sure. Hold on.

Andrew: Let me show you this. The default message, I actually created a new bot last night so
that I can demo something other than yoga. I realized I don't know jack about yoga. Why am I
constantly demoing a yoga bot? So I created one about running, which I do know a lot about
because I love it.

What we're talking about here is this automation. We're talking about the default reply. This is
what someone will see if they got to my bot without — if they started saying something that my
bot didn't know the answer to. So when you're here, the way to change that is to come into edit
message. What they try to do is basically encourage you to keep this message up which says to
people you can talk to a human being here because ManyChat wants us to be talking to human
beings.

Patricia: Hold on.

Andrew: Okay.

Patricia: I've got so many things.

Andrew: While she's setting that up, if anyone else has a challenge, bring it up and we'll talk
about it, any issue at all you have, I don't want you to leave today without having some
resolution for. So here's what we're talking about. I come into my bot. There's my running demo
bot. This is the message. I've got my bot here. This is the sales technique that I'm going to show
you guys in the next module. I use this bot to demonstrate how you would sell inside of
Messenger without getting into trouble with Facebook.
Imagine somebody says, "What sizes — this actually has a typo — do your shoes come in?"
Full on typo, they hit Submit. The bot then comes back and says, "Running Demo," that's the
name of my bot, "Typically replies in one day. If you want to ask something, just press talk to
human button." This is the reply that they have. If you talk to human, what you do is actually it's
a conversation, as you see here, and the other thing I wish they did that they don't is have this
notify admin feature so that I will get an alert when somebody signs up. I think that's really
helpful.

Patricia, do you have yours set up?

Patricia: Yeah. I'm just pulling it up. I found it. Where it's coming up is when I'm doing the auto
answers, the — what are they called? The default . . .

Andrew: Keywords.

Patricia: Keywords. No, no, no. Hold on. When you do the . . . Hold on. Quick replies, when I do
the quick reply messages.

Andrew: Show me your screen here. Let me stop sharing my screen. Share your screen.

Patricia: Hold on.

Andrew: You know what? I'm going to put you on mute for a moment and I realize it might help if
tee these up a little bit more next time. Why don't I just give you a moment to set it up, and while
you do that, if there's somebody else who wants to come on, I think we were saying Tom V.
Tam, you should be able to add him on here. Tom V., here I'm going to promote you to panelist.
You can turn on your screen. If you guys have issues, bring it up and we'll include you in here.

Tom: Hi there.

Andrew: Hey, Tom. Good to talk to you.

Tom: Hey. This is fun. I'm loving bots, huge focus for me now, a little obsessed.

Andrew: Good.
Tom: All right. So I posted on Facebook this whole wrong content thing. I think it's really a
matter of doing too many things at once before I tried to publish. How do I share my screen? Is
that just next to mute?

Andrew: If you mouse over, you should be able to do it. There you go. Let's take a look at your
screen.

Tam: That's me.

Andrew: Oh, okay. He needs to show a little bit more. Let's. . .

Tam: So Tom has this right here.

Andrew: He provided a screenshot underneath. Let's tap on that. Something went wrong.

Tam: Can you guys see that?

Andrew: Yeah. Tell you what. Can he show his screen, Tam?

Tom: Sure.

Tam: Yeah, of course.

Andrew: Let's do that.

Tom: I see start video. I can start my video.

Andrew: If that doesn't work, hang on a second. Here's what else we can do. I think I might
need to make you. . .

Tom: Oh, here, share screen. I found it, bright green button.

Andrew: There we go.

Tom: All right. I'll pick this because it will be clearer. Can you see that?

Andrew: Yeah. All right.

Tom: All right. Excellent.

Andrew: So go over to the left side of your screen where you can adjust. . .

Tom: Is that what you wanted?

Andrew: No. I want you to click on this, right here in not keywords, right here in this menu.

Tom: I'm not seeing it.

Andrew: Menu on the left, where your mouse is, click on that. This is where you saw the error,
right?

Tom: Anywhere I try to publish. We can certainly start here.

Andrew: Let's do this. Click edit menu up here. Great. Okay. Wrong content provided. Let's click
on this first one. Okay. Reply message, set a goal, tap on that. Let's look and see what it shows.
Okay. Tap on that.

Tom: Then just going back, this one sets a sequence. Maybe that's . . .

Andrew: How does that one set a sequence. Click on the continue. Let's have a look at that.

Tom: So it sets the sequence to start setting a goal which starts immediately.

Andrew: I think you're totally fine with that.

Tom: Let me just take a second to share the sequence. I was thinking for this goal setting stuff,
people may want to just get started and not get embedded. So I have a long sequence Getting
Clear About Why. It's like several steps. Then I have a long sequence called Getting Clear
About Why. It's like several steps. Then I have a one-step sequence that says start in an hour
and all it does is wait an hour and then it kicks into the main sequence.

Andrew: That actually doesn't work, I don't think here. Open that. I see. So then they have to
click this to get into the sequence. Why? I'm concerned that this actually might lead you to lose
some people because it's an extra step.
Tom: Yeah. Definitely. It may not be the right thing from a marketing perspective, yeah.

Andrew: I see. What you're trying to do is wait for an hour before you take some kind of action?

Tom: Yeah. Let's say the sequence is going to talk 15 minutes and they may be busy right then
and they don't want to spend 15 minutes on a focused thing. So I said, "Come back in an hour,"
in which case it will do it. I think I can simplify things for now until I have more time for some
shooting.

Andrew: Okay.

Tom: I don't want to take up the whole call with this one.

Andrew: I would keep this stuff really simple. So I get what you're trying to do. One of the
problems we have as marketers online is we have so many tools to automate our marketing that
we tend to go crazy. Kaley would be able to say this as much as anyone. When people have
Infusionsoft, they start creating these like elaborate systems that are so good that they actually
end up being too hard to update and fix and figure out where there's a problem because they
just do too many things.

I would urge you to keep it really simple at first. I get why you'd want to have all this, but to me
this feels like going out on mile one and trying to do a seven-minute mile when you're a ten-
minute runner. I'd much rather you keep it to one sequence and remove a couple of items from
the menu and see where the problem is.

Tom: Sure. So if I remember them — I don't want to spend too much time debugging on this
call. I'll do that and let you know how it goes. I'm thinking I can delete those and try again. At
that point the menu might be pointing to things I've deleted.

Andrew: I would try deleting one item in the menu at a time and look for the issue and let me
know.

Tom: Okay. All right. Thanks. That's definitely a great starting point.

Andrew: Okay. If you still need more help with that, let me know and I can jump in as an admin
and help you out.
Tom: Great. Thanks so much. I really appreciate it. I think you're right — simple, simple, simple.

Andrew: Yeah. You know what, Tam, we'll let Patricia jump on, but I think it might be easier if
you take questions and then I show my screen to answer it instead of having everyone try to
share their screen.

Tam: Take questions as in like answer them?

Andrew: Yeah. If you can look through and see if there's a question we should answer as I work
with Patricia, that would be helpful. Yeah. Tom really has been busy. "We're having the same
issue as Patricia," says Giancarlo. What's the issue?

Patricia: Okay. I've got the screen now. You want me to —

Andrew: Yeah. I'm going to stop sharing my screen, you share yours.

Patricia: Okay. Share screen. Hold on. I guess I have to drag this over. There it is. Right there.
Okay. Can you see the . . . ?

Andrew: Yeah.

Patricia: All right. They get this message, they get this message. These are the two buttons they
can pick from. And then you move on to — what are those called again? Quick reply buttons. It
only happens with the quick reply. I get this default answer. I can't figure out how to get rid of it.

Andrew: Are you using ManyChat or Chatfuel too?

Patricia: ManyChat.

Andrew: Did you ever connect Chatfuel to this?

Patricia: I don't think so?

Andrew: I'm pretty sure you did. That language comes from Chatfuel.

Patricia: Oh, okay. All right.

Andrew: So, you can connect two different bots to the same thing. You can connect two
different platforms. But I think we need to watch out for stuff like this if you do that.

Patricia: All right. I didn't consider because I built this bot completely within ManyChat.

Andrew: Why don't you go to Chatfuel.com.

Patricia: Okay. Hold on just a minute.

Andrew: So while you're doing that, I think this is an important thing for us to talk about and I
see people do this a lot. I'm not against it. Which one of these could it be?

Patricia: Probably my first bot. That's what I'm guessing. Nothing else is connected.

Andrew: Yeah, right. So click on that. Now, go into. . .

Patricia: Default answer. There it is. In a million years I wouldn't have thought that it came from
Chatfuel. Okay.

Andrew: Okay. There it is. The place to disconnect it is either in check configuration here or if
you want, you can just ask me on the Facebook group and I'll show you guys how to disconnect
a different bot. I'll stop sharing your screen for a moment so that you can work on this in private.
I'm going to stop sharing mine.

Great. I'll talk about what we just say. I think Patricia is a step ahead and I think it's important for
everyone to understand this. When you have a Facebook page, you can attach software to it
like ManyChat that will control the chat experience for your user. That software we call a bot.
ManyChat is really good at sending out drip campaigns so you can teach people on an ongoing
basis. It's really good at enabling people to come back and chat with you and allowing your
team to respond back to them.

But there are other pieces of software that you can also connect to your chat, like if you're a
Shopify owner. Anyone in the chat now using a Shopify store? Let me know if you are. But Luke
says, "We'll be for a client." Mary Kathryn, "Yes, for a client." Mary Kathryn, let me know if you
want to jump on camera with us too because you've got a ton of experience here. "We don't do
it but we collaborate with Shopify stores," says Kelly.
So Shopify actually has a bot that will allow you to manage your inventory and sell inside of
chat. I've seen some people take the Shopify software and connect it to their Facebook page so
that it controls the chat and the ManyChat software connected to their page so it controls the
chat. In most cases, you can make them work 90% of the way.

It's really hard to get them to work well together 100% because there's always going to be an
issue like what Patricia had where there's one thing that comes out when it's not supposed to.
Oh good, Patricia says, "Yeah, it's gone." Good. Where it often will come out is in the menus.
They all argue with each other over who gets control of your menu.

So if you guys want to add multiple pieces of software to control your chat, it's fine. But just be
aware that there could be issues and I'd rather you'd do it later on after you get some really
good experience here. All right. Patricia, I'm glad you brought that up.

"So we can connect a Chatfuel bot and a ManyChat bot?" Pat says. Yes, absolutely. Tell me
why you'd want to do it, though. Why would you want to have Chatfuel connected and
ManyChat? What's the thing you'd want included in there?

David's saying, "Is this call purely for problems and errors or can we actually get feedback
also?" We can do some feedback too. "Capturing info from a user and using ManyChat for the
growth tools," yeah, you can do that, Pat. But now you can actually start collecting. I'm glad you
asked about that, Pat. You can actually start collecting data from people inside of ManyChat.
You can't get take that data and export it out to other platforms, which is what you can do with
Chatfuel, but you can start collecting that data now and I believe in the near future, you're going
to have an easy way to take that data and send it anywhere you want.

Tam: Yeah. I see a lot of questions about demoing, about selling to clients, about growth tools.
We're only on module one. If we talk about demoing and growth tools for your specific case,
everyone is going to be left behind because they are still on module one. So let's take these
questions, let's take it step by step. This is a marathon not a sprint and we can answer it to the
best that we can.

Andrew: I thought you meant demo your stuff and we can look at your bots. But if you want to
talk about how to demonstrate this bot to a future client that will weight or a future call and I do
want you guys to be able to do that.
Okay. So if you want to collect data, we're going to create a bigger video. In fact, I think
ManyChat is going to create for us that will show you have to collect data. But can you guys tell
me in the chat about if it's something that you want, do you want to see a little bit about how to
collect data right now? Good. I see a lot of that.

This was brand new. It was just released about a week ago. We can go in much more depth on
this soon. But let's go into one of my demo accounts. Can you guys tell me in the chat you can
see it? This is really powerful. Start to think about the future of how you could get this data out.
I'm going to go back into my yoga bot. Give me an example, somebody, of what kind of data
you might want to collect from a person. Why they're there is a really good one, phone number,
location, really good one, location you still can't do with ManyChat well. Did someone say Social
Security? That's Tam.

All right. So let's look at that. Let's look at phone number and email address and bank account.
What the hell? Let's do bank account. Somebody asked about that. I think we should do it. So
we're going to go into our automation and we're going to create a new sequence here which is
crazy questions we want to know.

So we're going to create our first message here that I actually like. Let's put it right to the top.
You guys know that I usually would have an image at the very top. It hurts me not to have an
image, I want us to move fast, so we're going to say something like, "Good day, mate." Would
you put an apostrophe on mate? I'm going to ask a question. The first question was, "What's
your bank account number?"

Now, we want this stored. We're going to let people type only a number. We want to save it into
bank account. Always with ManyChat, recognize that when you're creating a new tab, when
you're creating a new field, you're going to have to tap this button right here that says, "Create
new custom field." You are storing this. So we're going to call it Bank Account. We want it to be
a number only. I would, since we have a team of people here and we keep talking about growth,
I describe what this is. So, for now, created on a group call. Someone asked to try this. Now
we're creating it.

After the person responds, that number is going to go into a field that we just labeled bank
account and we need to give them some acknowledgement that they responded, so I might do
something like this. Let's do thumbs up. Let's say got it. So now we're going to hit preview.
"What's your bank account number?" "Hey mate, what's your bank account number?" I would
have to tell them — notice how it's a little confusing, by the way. It says, "What's your bank
account number?"

People don't know that they have to tap that send a message menu item to start, so we'll have
to be a little more explicit in our copy when we put this in. It might be something like send a
message using the button below or something clearer than that. I'm going to put in a number,
one, two, three, four, five, six. I'm going to hit send. There, you got it.

Now, how would you use something like this. First of all, let's take a look at where it is. I'm
going to open it up in a new tab. Let's look at audience. Here's Andrew. You see under custom
fields, bank account number is that. You can see the little description of what it is, so if we have
something new on the team, they know exactly what we're talking about. If we ever need to edit
it, like he forgot the number seven, I could edit it and it's saved and it's ready to go for them.

You see how powerful this is? You want to ask people questions—you're going to see in the
next module when we talk about selling, we want to know who wants to buy so we could see to
them, but equal importantly, who doesn't want to buy? Who's against buying? And then we ask
them, "Why don't you want to buy?" and we store that data in the custom field so that we know a
list of the reasons why people don't want to buy from our bot. Maybe it's, "I don't trust the bot,"
maybe it's, "I don't trust you," "I need more information and so on.

"Can we use these answers to segment broadcasts?" Great question. So, let's take a look at
that answer. Let's go into engage, I'm going to go into broadcast and open it up in a new tab. I'm
going to create a new broadcast and watch this. "Hi, now, you know we can insert someone's
name. I could say, "You told me your bank account number is . . ." And now just as I could insert
their name, I could also insert their bank account need, I need a fall back.

So imagine you're emailing, you're messaging this to everyone and you say, "Hey, you told me
your phone number is this or you told me you like black shoes, whatever it is." If you don't know
the answer, you need a fallback. In this case, we'll put in his hidden — I want something that
would go here whenever I don't know what their bank account number is. But in this case,
because we're only sending it to me, it's going to know my bank account number, so if we open
up my phone again. It came in so fast.

"Hi, Andrew, you told me your bank account number is 1234," but that's not what you asked.
You actually wanted to know, "Can I segment based on that?" Watch this, if we go into
targeting. We can go in with bank account, only people whose bank account has the value — I
picked the wrong one. Oh, I see, because it's a number of growth. I guess I would do for this
one, is equal, is exactly 1.2345672. Right. I can see up here who it's going to. It's only going to
one person. It's Andrew Warner.

So how would you actually use this? You wouldn't do that. What you would do instead is since
this yoga, I might say, "Hi, Andrew." Let's go back to our sequence right here. I wouldn't say
that. I would say instead, "Where do you like to practice your yoga?" In here, I wouldn't do key
bank account, instead, what I would do is I would say yoga, location. We're going to create a
custom field. You know what? Create this, now I say, "Got it, thank you." Field created.

The reason I would do this is — please select a custom field to set. Yoga location, there we go.
The reason I might do something like this is so the following day, I could come back and say
something like, "Yesterday you told me you liked to practice yoga in . . ." and then you put it in
or maybe you kind of slip it in conversation and say, "Today I have something special for people
who practice yoga and then whatever they told you pops in. It looks like you really under what
they're saying.

This is going to come in handy when you're trying to sell to people. So how would you do that?
We're going to see in the next module that you want to ask people, "I sell yoga pants. Would
you be interested in buy it?" If somebody says yes, you take them in a sequence where you sell.
If they say no, you ask them, "Why no? Why don't you sell?" Then in their field, you write down
why they wouldn't buy, why they are not interested. Okay. Great. Was that helpful?

Tom V. is asking for location specific to a field. I would say at this point, ask them for location,
but I would hold off on location if you're using ManyChat. It's just not there yet. They did tell you
when Zapier is going to be integrated. Great. You can use it and message people. Great. You
can ask for email addresses in there.

At this point, there is no easy way to export the email addresses. What you would have to do is
— let's keep this as draft — you would have somebody go in and manually get it out of all this,
which is just too much work at this point. They don't even let you see it this way.

All right. Message people who might have filled out questions but not at all, almost like a bank.
Yeah. You could definitely message people who filled out a form. You can message people
based on what they filled out. Yeah. Create a field is a little wonky. "Can you explain the
difference between fields and tags?" Yeah. Jesus, great question.
A tag is something that everyone's going to have the ability to get the exact same thing. A tag
might be something like if I were selling running shoes that are thin-soled shoes, I might say,
"Do you practice barefoot-style running?" which is what those thin style shoes are a part of. If
somebody clicks the button that says, "Yes, no, or maybe," I don't want to create a new field for
that. I would just tag them. I would say, "Thin shoes yes, thin shoes no, thin shoes maybe. That
way in the future when I want to contact them, I can find all the people who are yes's, no's and
maybes.

Patricia says that's Bot Ninja. Let's see what else, what other questions you guys have. "Can I
change my pro account later?" At this point, no, once you're in you're in. "What about bulk
actions?" What about bold exactions, Kelly? They don't let you export the data from bulk
actions.

"Should we worry about privacy policy or CAN-SPAM stuff when getting emails through
Messenger instead of a webpage? I don't know what your situation is. I wouldn't sweat it. It's
pretty private. It's much more private than a lot of other means that we collecting email
addresses.

"So, does ManyChat subscription only work for one page?" Yes, it does. It only works for one
page. Here's my suggestion for you guys. Do what I've done for a long time what we used to
use as our main account, Mixergy Bot. Anytime I wanted to demo for someone what the
experience would look like because I wanted them to be a part of this, I would just create a new
growth tool and a new sequence just for them.

So let's take a look here and see if I can find one of the old ones I did for people. I don't have it
here. What you would do is do it on your main account, the one you would use for your
business. Then if you're demonstrating it for clients, demonstrate it from there.

"Do you notice load time is different when images are a certain size?" I have, actually. Abkesh is
asking about that. Yeah, I definitely have. It's much, much harder to send larger files. I'd go
smaller. What happens the year that your — Andrew is asking about this 500 subscriptions. I
want to be clear. Even though your account says 500, you have unlimited for the first year.
unlimited. You go over 50, they're definitely going to charge Bot Academy but they will not
charge you. If you go over 500, there is no problem there.

At the end of the year, you just pay whatever account you'll be — whatever account you'd fall
under. So if you have 500 subscribers, you pay for the 500-account version, which I think is like
$10 a month. If you have 1,000, if you have 190,000 like one person has, your account is going
to be more expensive, but at that point, you'll have established yourself with a big enough
audience that it will pay for itself. If it doesn't, you could close it down or remove people. But it
will pay for itself if you reach people enough that you're paying that much.

Kelly's asking about ads. We talked about in the group. There's a policy on that. We're going to
talk about it in more clarity when we talk about copywriting. There is something you need to do
that will allow you to sell without falling out of favor with Facebook.

"I put a lot of time into finding the name and a domain that nobody was using for bots. I paid for
the logo. Somebody's setup a Facebook page with the exact same name and very similar logo
doing bots. What would you do?" There is someone at Facebook you can go to if somebody just
took your name. It's a lot harder if they took it before you did. But they are very sympathetic and
they will work for you. Someone frankly had Facebook.com/Mixergy. If you need help finding the
right person there, let me know in the group and I'll find it for everyone.

"How could you find ideas that you should build a bot for the course?" I would, at this point,
Nathan, build a bot for yourself. Tam, what suggestion do you have for people trying to figure
out what topic to create a bot for?

Tam: You can build it for yourself. You can have friends, you can network who you can build
bots for as an experiment. You can do it for free. The point is to practice the craft of building
chat bots so that you can be so good, you made so many bots that they're like, "I have to hire
Nathan. I have to hire Kelly. I have to hire Dave to build a chat bot." Then you can see this
portfolio of chat bots you've already created. Worry less about the money and less about getting
clients right now and focus on being so good at building chat bots that people actually want to
click and go through the flow.

Andrew: All right. I'm going through questions. I think I got everyone's question. Oh wait.
"Couldn't you notify the admin with an email?" Interesting. Every time we do one of these calls,
somebody comes up with an idea that I didn't think of, to hack into ManyChat and do it, make it
do what we want it to do.

All right. Steven Braden is asking a great freaking question. He's saying, "Can you notify the
admin and have the data pass to the admin as a way of exporting data from ManyChat?" Let's
try again on this one. Why don't I try it offline and come back and let you know? My sense is you
cannot do it. I think what it would do—no, you can't do it. I think what it would do is it would send
a note saying, "Somebody in your chat asked a question and that question needs your
attention." It wouldn't actually pass the data. Okay. Never mind.

All right. Yes, yes, yes. To everyone who's asking, your ManyChat account is absolutely
unlimited. They charge us whenever you exceed your 500. "Does ManyChat have an API?" Not
just now. Business model, I know it depends on the Facebook page . . .

Kay is asking, "What's a quick win for beginners?" The best thing for you to do as a beginner is
to create a bot that has a good welcome and two messages in the sequence. Actually, I would
just do everything that's in that first one, everything that's in the first bot. Write it the way you
think it should be written and when we get into copywriting, go a little bit further.

I'm trying to simplify it by removing things, but frankly, if you don't have a menu or your menu
looks bad, it's going to reflect poorly on you. If people write into the bot just to test to see what
happens when they type in junk and there's not a good message, they're going to think poorly of
you. I want you to have it all in there.

How do you add a .gif? Good question. Lynn, you just create it and drag and drop it in there. So,
Tam, if you could pull up a couple of bots for us to look at if anyone wants some feedback.
While you do that, I'm going to show people an easy way to do it. Why don't we go to Giphy? I
thought we included this in the module, but I think it's so important to include images and .gifs
that I'm going to show you right now.

So I'm going to Giphy, but there are tons of places where you can create .gifs for yourself. One
of my favorites is a site called EasyGif.com. .Gifs add a ton of personality to your messages.
They really help it shine. I would do something like this. You notice how it just came down here.
I'm going to drag and drop it on here. I'm going to have a message that says, "Congratulations.
You subscribed to my bot." Maybe I put the person's name here. "Congratulations, (first name),
you subscribed to my bot." Let's turn my phone on. Let's put a preview. That's super simple. Do
use that. I would use photos, illustrations, .gifs, videos without audio, video without sound works
better than video with sound.

"Any difference between 24 hours and one-day delay in the sequence?" No. I think it's the
same. "Can two bots work together?" meaning two platforms. We talked about it in the
beginning. Yeah. Absolutely. "Is the material on Giphy public domain?" No, it's not, actually. All
the new bots on Giphy are James Comey.
"I posted earlier today that actually I already have someone interested in chat bots and she
wants to demo on Monday. Should I take advantage or just hold off on the demo until module
four?" I would show it. Look at Mary. Mary actually showed it really fast to people. She was able
to, before she finished the program, get clients. I would show it to them. I think you're definitely
going to be better off once you see how to do the right demo, but I would show it to them.

"How many non-selling sequences should be done based on module one? I have three spaced
out." I would do at least two and I'd love you to do maybe four before you sell. Three should be
fine, though. We're going to talk about that, Andrew, in the module that's coming up next.

"Did Mary show it to existing clients or to new people?" Mary, you're in here, right? That's a
good question to ask her. Yes. So, Mary, do you want to come on here? Do you want to join the
conversation? It's totally fine if you're in a place where you don't want to. Oh, good. Okay. All
right. You should be able to—

Mary: There I am.

Andrew: Hey.

Mary: Oh, you stopped my video, it says?

Andrew: I did? I wonder if we have too many people here for video. Let me see.

Mary: That's okay. You don't need to see my face. Yes. Do a demo.

Andrew: I'm going to make you into a cohost, so you should be able to do what you want now.

Mary: Whoa, that's scary.

Andrew: Right.

Mary: Anyway, yes, do a demo, please. Definitely do a demo.

Andrew: Anything that you'd recommend as they do their first demo?

Mary: I'm sorry, I still can't get my video to work. Oh, there I am. What I did was basically just
set up a real basic entry just like you did, Andrew, of an example of maybe two messages with
two different days of content and it was just general about, "Here's my bot. Here's what I can
do," and gave buttons, things for people to tap on just to see what it was about. I just got on
Facebook and went through my friends that I knew were using email marketing and said, "Hey,
I've got this new thing. Can I show you what it's about? I'm trying to test it out and see what
people think."

They said, "Sure." They weren't good friends. They were people I had networked with and
talked with on my podcasts and things. I got them on a call and said, "Here's this link. Check it
out. Tell me what you think." They went through it and were just blown away and asking my
questions, "What is this about?" And I told them what I knew and how you can use it instead of
email marketing or in conjunction with email marketing and, "It has great open rates and look
how fun it is and blah, blah, blah."

And they were just going crazy and saying, "I've got this launch I've got to do. It worked for me
last year. It's not working this year. Maybe this is something I should try." "Yeah, I think it's a
great idea. Here's the pricing that I'm looking at. Here's how it might work. What do you think?"
And they said, "Yes, do it." That was it. It was because it was so new. It was their pain point. It
wasn't working in email. They needed something different. It was the perfect thing.

Andrew: Yeah.

Mary: That was it.

Andrew: Good. So you actually sent them a link. You didn't even do a video demo where you're
showing your screen. It was just, "Here's a link. This could be your future."

Mary: And I did it while they were on a call with me.

Andrew: I see. Okay.

Mary: They'd get it as I was there and I walked them through.

Andrew: I see. The people I've shown this to in the past, I would create a landing page on one
side, kind of like — that's how I ended up with this Mixergy yoga thing, where I would show a
landing page on one side, a phone on the other and when somebody pressed a button there,
the alert came in.
Mary: I found it more powerful when they do it themselves. When they tap the screen and touch
it or they do it on the computer and they see how it works, to me, I've never done a demo like
you do, which blew me away when I saw it. It was amazing.

Andrew: I can see how them doing it for themselves would be more fun.

Mary: I want them to be more active in the process. I want them to feel the activity. That's the
number one difference between this and email. It's active and I want them to be active.

Andrew: Their phones vibrate when they get it.

Mary: Then they keep through and then I added a few things to the sequence so another
message popped up the next day and it was like, "Whoa," again.

Andrew: Torbin is asking, "When do you send it to them, as you're on the phone with them or
before?"

Mary: As I'm on the phone.

Andrew: Okay.

Mary: I do everything on Skype. As I was on Skype, I said, "Can I show you this right now?"
Then I dropped the link in the Skype chat and then they just went through it and I was on video
with them. I could see their reactions. They could see my reactions. It was just a whole process
that they were just part of.

Andrew: David Siteman Garland is how Siri understood David Siteman Garland.

Mary: Oh yeah.

Andrew: Okay. Do we have a couple of people's bots to look at? Mary, you can stay on camera
or not, it's up to you. I want to do some bot feedback. Okay. Let's take a look at Dave's, the Bot
Ninja. Dave, I remember this URL. This is a good one.

Tam: Just FYI, we're finding the bots inside the group that people commented first.

Andrew: Okay. Is it okay that I look at this one?

Tam: Yeah. You can look at that one. I have three loaded up on my end.

Andrew: Okay. Got it. Thanks. Let's take a look. It's kind of weird that here I'm not seeing—did I
type in test? Maybe this is me using it before. So let me try this. Now I'm going to delete it. Let's
try it one more time and then I'll turn over the camera to you. I thought that you had it up on your
screen. Oh, good. Okay. This makes more sense. "For the next seven days, I'm going to share
the most exciting and fastest growing marketing strategies in years. Sound good? Click the
rocket."

"Okay. Let's take off. If you want to unsubscribe, just stop. Your business could benefit from
more customers, right?" So now I immediately want to type no, not really, but then I know that
goes away. Oh, cool, "In an ideal world, every customer would need your product or service,
simply search for and buy, you could retire on the beach and live happily ever after, but of
course, it's not that simple." That's great. I like how you've set up the typing feature.

One suggestion I have at this point is I'd like to see a little more images and the images above
the text. I think you used the typing feature really well, so it took a little while before this came
up and I had some time to read it. But I find when there's an image, people stop looking at the
text and go right to the image. "Then after you retire to the beach and live happily ever after, but
of course, it's not that simply, you have to face constant battle. You have competitors with lots of
noise."

What I'm curious about is why did you use this here considering that some people might click no
just to see what would happen and then they make that go away. Why not give them the option
to do both up here? Why use the quick replies? So that's one thing I'm curious about. You want
to know what it is? Tell me. Chat bots we firmly believe, great. Again, why are you using this
one? I would try to stick with one or the other, especially for your first message. I'll pause it here.
"A chat bot is simply a computer program that communicates with your fans. . ." All right.

Tam: Andrew, if I could jump in here as well, I also would encourage everyone to make bots that
are for other clients first because instead of making a bot to teach people how to make bots, we
want to make bots to help ecommerce grow or help software sales go up or sell more products
or whatever it is or coaching or whatever it is. By doing that, you've had the experience, take
that power to any other company or industry you want instead of saying, "Here's my bot. How
do I teach you how to make bots?" That's my one critique.
Andrew: Okay. That's different from what we did the first round. The first round we encouraged
everyone to create a bot that teaches their people how bots work. What we found was that there
was just a lot of bots about bots. Tam said, "What if we created sample bots you would use for a
potential customer? Then you could show them how this would work in their business."

Okay. I'm going to pause this to give someone else a chance — actually, to give Tam a chance
to show his screen and work with other people. My suggestion is that you cut down on the tech.
First of all, this is fantastic. I was really waiting for this to suck because this is a first one and I
thought, "Great, I'm going to have a list of things that I'm going to give." I don't really have a list
of things.

It ties in really nicely with what this talk bot is. I like how you got me to fire away really fast,
really clear, especially on the first one. I don't know what you want me to do. For you to be really
clear here is better than I've done because you're being explicit about what they do. I like the
use of the typing. It takes a little while for the message to come up, so it gives you some time to
read and I'm not bombarded with the wall of text.

My only suggestion is that you cut back on the text tremendously. I keep thinking about Jason
Fried, the founder of Basecamp, the project management software, who said that if he were
going to teach a course in school, it would be about how do you write like a ten-page paper and
then he send it back and say turn it into a one-page paper and then send it back and say turn it
into a paragraph, then turn it back to them and say give me one word just to force them to think
about how to edit down. I would suggest that you do the same thing. Think of ways to really cut
this down, especially at first.

Other than that, I really like it. This does not seem like something that someone who had just
been through the program for a few days would be able to produce. I'm really proud that you're
able to do this and gives me courage that everyone's going to be able to do well here. Mary, if
you're trying to say something, your audio is stopped.

Mary: I was just going to agree 100%. It really — get down to the outline. If you think about your
text, think about outline. Usually in an outline, you have only the most critical parts and then you
add the fluff. So, if you can get down to an outline form, your copy will be shorter and much
more engaging and specific.

Andrew: Yeah. Thanks. That's really a good way to think about it. Think of it as an outline, not
as a document itself. Tam, do you want to share your screen?
Tam: Yeah, let's do it. Hopefully you can hear me okay, I'm in a café. I'm sharing my screen
now. Can anyone see this?

Andrew: Yeah.

Tam: Let's do Andrew's bot, PA Boards. Let's get started. Hi, Tam, what can I help you with? I'm
feeling real sick. Can I share my high-yield cheat sheets with you that make things a lot easier?
Well, this message was sent before I clicked this button?

Andrew: Okay. There is a bug there. But I see what you're doing.

Tam: So it seems like Andrew wants me to click this after I finish reading that. Before you know
it, you'll breeze through your medical exams.

Andrew: I know what you're doing. I think you were trying to see if there were two spaces.

Tam: Yeah. There are two spaces here. I just have that eye. Later on, we'll teach you how to
make emojis here, but so far, it seems like — what can I help you with? I go straight to medical
diseases. I'm not understanding what problem are you trying to solve. What cheat sheet is this?
So, here is where I see it makes more sense, "A better handle on medicine." But I still don't
know what that means. Maybe because I'm not a PA. That's my first impression on it.

Andrew: This is for medical students.

Tam: Medical students, got it. Yeah, that makes sense. Maybe if medical students went through
this, they would have a different feel. That's what I've seen so far. Cool.

Andrew: Okay. I think the mechanics of it are really well done. I think the copy we can help you
with in the next module that talks about copy is going to help you a lot. Images are going to be a
huge help on this.

Tam: Let's go and close that. Let's go ahead and go to David Pollack's Pollack Group. Hello.
[inaudible 00:57:41] the home. Whoa. What happened here? What home? I don't know what I'm
clicking. So, either my Wi-Fi is really slow or this image is really big. It looks like the image is
big.
Home info. "I'd like to share with you how we're finding the secret of marketing homes, but first,
can I show you the info of this home?" I just clicked home info. Why am I getting this message
here saying I've got to click it again? Okay. So you're selling me a house. But you're showing
me the secret of market homes for our clients. I am confused on what's going on. Andrew, do
you want to comment on this or Mary?

Andrew: I think that we can be — I'm kind of wrestling with my feedback on these because we
haven't gotten into copywriting and laying out the message well and we're going to do that in the
next module. So the mechanics of this work well. What I would like to see is a little more clarity
on the messaging and I know that's what's coming up. So we're going to do that soon.

Mary: Also maybe he explained in the growth tool where we were or what was going on. I don't
know.

Tam: Oh, maybe this came from a growth tool. That makes more sense. They had a picture of a
house on the Facebook page, click this link to get the home info.

Mary: Yeah, something.

Tam: That makes more sense. I was like, "Where am I?"

Andrew: I would still want to tie it back if this is a growth tool. What I've found is if we're offering
a guide, the first message you get in your chat should be a picture of the guide that you're
expected to get with some text underneath it that says, "Can I give you this guide that you were
looking at?" so you're connecting back. If this is about a specific house, maybe there's a photo
of the house that you want to put at the top and say, "Can I tell you more about it here." And
then people know what you're looking at.

Mary: I agree.

Tam: But functionally, this looks pretty cool.

Andrew: Yeah.

Tam: Good job.

Andrew: The one thing that we're seeing, I think it was John who pointed this out, that when we
go to the links on Messenger, the page is blank. So here's the next one. You see how
underneath the tour agent it's blank? That's a Facebook bug. It's not showing it on Messenger
clearly. You see how underneath 406 people like this it says tour agent. I think many people
don't think about how they' categorize their Facebook page because it often doesn't matter with
Facebook pages. But on Messenger, there's very little that people see about your chat bot when
they come in. One of them is whatever category you picked when you created your page.

So sometimes you just say, "I need to create a page," you name it and you go to the dropdown
menu and select agriculture because that's like the first category. You don't realize that people
see this on their screen all the time. those are the couple things that I'd bring up.

Tam: All right. Look at this handsome fellow.

Andrew: I like [inaudible 01:01:09] by name.

Tam: Yeah. Good first name. Nice emoji. I like how it matches his image here. "I'm actually a
chat bot that Jessie built to keep in touch with friends just like you. Over the next few days, I'm
going to teach you how to escape your daily grind and begin living the travel lifestyle." Huh. In
what case would someone be like, "No, I'm okay." Of course I'm going to say, "Let's do this."

Andrew: It might be for those people who just want to goof around and it's interesting to see
what he says if you goof around.

Tam: It seems like when I clicked that button, a sequence was supposed to fire but a sequence
did not fire after that. So that's it. That's my user experience.

Andrew: Okay. I'm imagining, like you said, that it is a sequence that would go in. Here we go.

Tam: Jessie said one minute afterwards. You should do it immediately because now I'm just
chilling. I'm about to close this right now and go to the next bot. While we wait for that, we can
open this.

Andrew: One thing that stood out for me about that is you don't have to say press one below for
this, press two below for that. Actually, the buttons said that already.

Tam: Yeah. Do you want to do a couple more, Andrew?

Andrew: Yeah. Let me take a quick question here because this has been coming up a lot.

Tam: Sure.

Andrew: The ManyChat account that you have, use for yourself for your business, even if your
business is let's suppose you're a dentist and you want a bot for your dentist business, just put
the many chat account there. If you're still going to be selling bots on the side, use your bot
account anyway, show people how your dentist boat works and you can using sequences and
onboarding, as you'll discover in future modules, create a virtual experience for a grocery
business, for an info product business.

They won't have to know or be bothered by the dentist part of your business, especially since
you're just using it as a demo. If you're wondering what you should use it for, use it for your
main business account. That's the one that you'll be creating your main bot for and it's also the
one that you can start using to create demos for other people.

We're going to talk about pricing later. I don't want to get too deep into the client work here
because I want to make sure that we actually are creating solid bots here. Tam, there it is, that's
the stuff. You don't need to say click one of the buttons, scroll up just a little more, where was
that? A little higher up, I think. There, it's that one right there. You don't need to say click one of
the buttons below two, one, talk to a human, two, check out our website. The buttons
themselves are really clear. I like the images you have on there. I think that part is unnecessary.

Tam: So you gave me a guide just now but I was not expecting a guide. I didn't even know I had
this problem about packing. I thought I was going to quit my day job, I think. It was like, "Escape
the day job and start living the travel lifestyle." When I want to quit my day job, my first thought
isn't, "How am I going to pack everything?" My first thought is, "How am I going to quit my job
and make enough money?" That's my first thought.

Okay. Now what? But functionally, he's using funny images, nice .gifs. I don't expect any of
these to be perfect at all. I actually really like this one.

Andrew: Can you see the menu? Let's see what that looks like.

Tam: Take our quiz.

Andrew: Oh, cool.

Tam: Nice. Nice use of —

Andrew: Who did this?

Tam: This is awesome.

Mary: Wow.

Andrew: Right?

Tam: That's amazing. Jessie Ocean.

Andrew: Nice work, Jessie. That is a lot of work in there. that is much better than seeing a
bunch of questions there or on a website. That's really well done.

Tam: It all leads to the website. Really well done. Very nice. You want to move on?

Andrew: Let's look at one more.

Tam: I want to be cautious of time too.

Andrew: Guys, is this helpful for you?

Tam: Yeah, is this helpful?

Andrew: If it is, just let us know in the chat. You can always just message the panelists privately
if you want to say, "No, it's not, Andrew. Move on."

Tam: All right. Awesome.

Andrew: You can message everyone and say that. Good.

Tam: Richard, BTCA. Let's try this out. Welcome, Tam. Nice presentation. Can I teach you
about how listening bots can change how you interact with customers? Yeah. You don't have to
put that in. Teach me. Awesome. Nice photo. So far so good. Something big is coming. It's
really big.

Andrew: My sense is with this one is it's probably supposed to fire off a sequence and the
sequence should just happen instantly. We should actually bring that up in module two. We do
talk about how the welcome message should just get you on board and then pass you on to the
sequence and then the sequence teaches. We'll show you how to do that in the next couple
modules, how to get someone into the sequence properly. What we like about that is that it's got
images. It's clear. I would even do a welcome image to greet them. Richard's saying it is set to
immediate, "I'm not sure what happened with it." Okay.

Tam: I'll leave it up for now then. Let's try Jamie's, Mortgage Bot Demo. Hey, nice emoji. Hey,
Tam, I'm a messenger bot that can give you some mortgage tips. Click below to get started. All
right. This is cute. I would be more specific like what kind of mortgage tips. What problem are
you really solving? I can give you running tips, but the bigger question is I can help you run a
marathon in seven weeks or whatever it is.

This sequence fired immediately to help me provide a better experience. There it is. I am first
home buyer. Oh my goodness, BTAC is sending me a ton of stuff. Awesome. Today I'm going
to start with a very basic but powerful concept to save you tens of thousands of dollars of
interest repayments that tomorrow we can cover more advanced stuff.

Andrew: Ah, Richard's saying he had his timer set to 8:00 to 9:00 in the morning for the—good
point, Richard. Okay. That's actually really good for us to know because the first one needs to
fire off immediately.

Tam: Yes.

Andrew: That's great to know, actually. It ignores the immediate part if your sequence is set to a
specific time.

Tam: That makes sense. This bot like functionality is doing well so far. You could just cut this
part out. You can be like, "Today I want this, here's the first tip." I like the delays, though. This is
really nice. It gives me a little feedback too. Are you happy with this tip. So let's see if I click no.
Hopefully, he asks like, "What can we do better? What would you like to learn in a custom
field?" Never mind. He's sending another tip tomorrow. We'll just try again, which is totally cool
too. Any thoughts on this, guys?
Andrew: Mary, what do you think?

Mary: Just be in your client's or your prospect's head as much as possible. So if I'm a first-time
homebuyer, what is my biggest issue? What is the biggest thing that's scaring me and provide
as much reassurance or value to that as possible. That's it. I love that little fox.

Andrew: I know, right? I think because it's got no outline around it. It looks like he's hanging on
top of the messages.

Tam: It would be even cooler if they cropped the .gif so a little bit of the top space would go
away and it would just be a fox. This photo could be a little better, a little closer up. All right. Did
you want to keep going? There it is.

Mary: Hello.

Tam: This sequence came out all at once. That's why. That's strange.

Mary: Sometimes we've got bugs. They happen to us.

Tam: A lot of caterpillars around on my body right now.

Andrew: I've noticed that a couple of times to people. I wonder why some people's bot
automatically spills out all the messages at once without a button.

Tam: Yeah. We can send this to ManyChat's team and see their feedback.

Andrew: Sorry, whose bot is this?

Tam: This one, BTAC, is Richard Junior.

Andrew: Richard, did you actually have it all set up right? Is it a ManyChat bug that caused that?
That seems unusual?

Tam: Unless one message had like ten images. I don't think that was his intent.
Andrew: I don't think he would do it that way. It would be so unusual for everything to just pop
up.

Mary: I've had that happen before though too, Andrew, when I was putting a sequence out for
DSG. All of a sudden everything —

Andrew: Floods out.

Mary: Yeah. And then you wait a few hours and then it resets and everything is fine.

Andrew: Richard says he thinks that it could be when he reset the time for his bot.

Tam: Oh, maybe he reset it while I was going through it.

Mary: Maybe.

Tam: Like when it didn't fire off right away, he might have reset it right there.

Andrew: How about one last one? This was really helpful.

Tam: Let's do the last two, yeah?

Andrew: Go for it.

Tam: This one is Airbnb Performance. I'm assuming you're helping Airbnb hosts. "Hi, Tam,
thanks for stopping by. Want help with how you're going to earn up to six figures by renting on
sites like Airbnb?" By renting or by putting your place up for rent? So, yeah, sure. "Great. Tell
me what brings you here."

Mary: That's in an image.

Andrew: Yeah.

Tam: This actually takes up less space too.

Andrew: That looks really good. That's a great idea.

Tam: Different way to do it. You could add like money emojis here, people emojis here, hosting
a house here.

Mary: Or instead of more do the arrow up or something.

Tam: Yeah. Great. "Here's your first tip." Very nice. I click this, it goes to a new sequence. Book.
I'm in this attract more guests sequence. I'm assuming this is the start of new sequence. I think
they should explain who they are. So far I know Roomdas. I don't really know what that really
means. I like this. Image, text, button. I'm assuming this will take me to a link. Now I'm on the
homepage. Not bad. Not bad for a flow. I would hopefully after a few seconds later, it would be
like after you click this, then tomorrow I'll send you this next tip. Give me some more
expectations on what's next. Any thoughts from you guys?

Andrew: First of all, the idea of doing these custom images with the text in the image is really
nice. It does make it feel a lot more chatty, a lot more fun. Can you scroll down to the very
bottom? I really like this secret metric called the response rate. I love that. It seems like an easy,
quick win that I didn't know, it's a secret, hidden in there. When I click the full scoop, I'd like to
go to that instead of going to the homepage, but my guess is that's what they're working on.

Tam: Yes.

Andrew: Wow. I want to know what that is, actually.

Tam: All right. It's the last bot. Botly. I'm assuming it's teaching how to make bots.

Andrew: It looks like, Tam, your system just froze. There we go. Tam, your system froze. Okay.
Nope. Oh no. There we go.

Tam: Can you guys hear me?

Andrew: Yeah. I can hear you now. I see the Meet Botly.

Tam: [inaudible 01:15:36]. . .

Andrew: The bots are revolting against you, Tam. All right. We lost Tam. We'll do the feedback
up on the site. All right. Mary, thanks for jumping on here. Thank you, Mary.
Mary: Thanks.

Andrew: I'm excited that you also have a really good setup so that when you do come on, the
mic is centered, the whole thing is hooked up and ready to go, like a professional operation.

Mary: Podcasters.

Andrew: Yeah. All right. Tell you guys what. I'm curious since this was our first one, we have
more people than we used to in the past, so I couldn't use the same format, which was let's go
into people's problems one at a time. I want to make sure that this is useful for you. I'm going to
create a thread in the group just asking for feedback on this. You cannot hurt my feelings. So if
you say, "Hey, I actually didn't like that you guys did the review," or, "I didn't like how you spent
much time up front," or whatever it is, I want to make this useful for you.

I also want to do more tech support as it comes up. Keep dropping this tech support questions
in the group. This will be recorded later. All of our calls will be recorded and available to you
later. Thanks. Thank you, guys. Why don't we end by thanking Mary for jumping in here? If you
guys got anything of value from Mary or Tam being on here, please just let them know, I really
appreciate you guys coming in and helping.

Mary: Anytime. I don't want to push, but thank you. I appreciate it. If anyone has a question, I'm
sure you know where to find me.

Andrew: Thanks, Mary. Cool, guys. I've got a member call right now and then I'm going to jump
into the group and I'll be there answering any questions. If you have any issues, let me know.
The more info you put in on the questions, the better. Let's keep looking at those bots.

Tam: Keep going.