Q :- REWRITE THE FOLLWING COMMUNICATON BY CONSCIOUSLY TARGETTING

THE 7C’S (QUALITIES) OF EFFECTIVE COMMUNICATION. THE MAJOR C’S

VOILATED ARE INDICATED IN PARANTHESES:-

1-To help us process this order, we must ask for another copy of the requisition

MAJOR C’s VIOLATED:

consideration

Missing Strategy:

You attitude Correction:-

So that your order can be filled promptly please send another copy of requisition.

2-We are pleased to announce our new flight schedule from Atlanta to New York ,which leaves after
every three hours starting 7am each day.

MAJOR C’s VIOLATED:

Consideration

Missing Strategy:

You attitude Correction:-

Now you are have flight from Atlanta to New York after every 3 hours starting 7am each day. 3-We offer
MP3 player with 10, 15 or 20 gigabytes of storage capacity

MAJOR C’s VIOLATED:

Consideration

Missing Strategy:

You attitude Correction:-

Now you can buy MP3 player with 10, 25 or 20 gigabytes of storage capacity.
4- You should never use that type of paper in the copy machine.
 MAJOR C’s VIOLATED:
consideration /courtesy

Missing Strategy:

You attitude and positive emphasis

Correction:-

This type of paper doesn’t work well in the copy machine.

5-You must correct all five copies by noon.

MAJOR C’s VIOLATED:

courtesy /consideration

Missing Strategy:

you attitude/positive/emphasis

Correction:-

All the five copies corrected by noon.

6-It is impossible to repair your car today.

MAJOR C’s VIOLATED:

consideration
Missing Strategy:
positive emphasis

Correction:-

The repairing of your car will start from tomorrow.

7-We apologize for inconveniencing you during our remodelling.

MAJOR C’s VIOLATED:

consideration and courtesy

Missing Strategy:
You attitude/positive emphasis
Correction:-

We are now able to serve you in an even better way after remodeling. Sorry for inconvenience

8- We wasted Rs.300, 000 advertising on that channel.

MAJOR C’s VIOLATED:

consideration /completness

Missing Strategy: positive

emphasis

Correction:-

The turn-over of our ad-campaign worth Rs.300,00 on ARY digital didn’t turn out well.

9- You did not include all the necessary information in your letter.

MAJOR C’s VIOLATED: Consideration/courtesy

Missing Strategy:

(Passive/ impersonal expression/you attitude/positive emphasis)

Correction:-

The letter doesn’t include all necessary information

10- The problem with this department is a failure to control costs.

MAJOR C’s VIOLATED:

(consideration )
Missing Strategy:
positive emphasis

Correction:-

The department faces problem of control costs.

11- You filled out the membership from wrong.

MAJOR C’s VIOLATED:
consideration
Missing Strategy:
positive emphasis

Correction:-

Membership form doesn’t fill like that.

12- I’ve been working on this proposal for six months, and I think it is very useful to our firm.

MAJOR C’s VIOLATED:

(consideration /concreteness).

Missing Strategy:

You attitude/ You attitude Correction:-

The working on the proposal is from Jan to June 2019 and this proposal is useful for our firm.

13- We need your contribution for the Child-Educators welfare organization.

MAJOR C’s VIOLATED:

(consideration / concreteness) Missing

Strategy:

You attitude/ positive emphasis

Correction:-

Would you like to contribute 50,000 for Child-Educators welfare organization?

14- I can write letters much more quickly using a computer.

MAJOR C’s VIOLATED:

Consideration

Missing Strategy:

You attitude
Correction:-

By using computer you can write letters more quickly

15- We are cutting price to stimulate demand.

MAJOR C’s VIOLATED:

Consideration

Missing Strategy:

You attitude

Correction:-

On the basis of demand , the price is cut.

16- Faisalabad, which has lower wage rates, was selected as the production site for the electronic parts.

MAJOR C’s VIOLATED:

(concreteness / consideration) Missing

Strategy:

you attitude/ Unbiased Language

Correction:-

18- Our company gives special discounts and services to older people and mature customers.

MAJOR C’s VIOLATED:

consideration /completeness,/correctness

Missing Strategy:

You attitude and correctness/Unbiased Language

Correction:-

We care for our senior citizens. Customers can now avail special services and discounts 50% flat

19- Disabled and abnormal people and aid victims deserve our special attention.

MAJOR C’s VIOLATED:

Consideration/Correctness/Clarity
Missing Strategy:
You attitude/Un-biased language

Correction:-

Special members of our society need special attention and emotional support.

20-I am sorry you were worried. I am happy to tell you that your request to change health plans arrived
by the deadline.

MAJOR C’s VIOLATED: Consideration,

conciseness

Missing Strategy:

You attitude and Positive Emphasis

Correction:-

Your request bearing token #453, has been received and is currently being processed, sorry for
inconvenience.

21- A late fee of Rs.2000 in addition to the annual fee is automatically assessed for late payments
received after January 15. No penalty will be charged if you bring the application and fee to our
office by January. (Positive Emphasis)

MAJOR C’s VIOLATED: Courtesy/Conciseness

Missing Strategy:

Positive Emphasis

Correction:-

After January 15 late fee of Rs.2000 in additional to the annual fee is automatically assessed for late
payments received after January 15. But if you bring the application and fee to our office by January no
penalty will be charged.

22- In this workshop, you will learn how to manage subordinates more effectively

MAJOR C’s VIOLATED: Courtesy/Consideration

Missing Strategy:
You attitude and Positive Emphasis

Correction:-
This workshop will enable you to bring the best of your subordinates

23- If you submitted a travel request, as you claim, we have failed to receive it .

MAJOR C’s VIOLATED: Consideration/Conciseness

Missing Strategy:

You attitude and Positive Emphasis

Correction:-

Due to some technical issues, we did not receive your travel request. Kindly submit another one

24- I am delighted to tell you that we have chosen you as one of our summer interns. We hope you will
like working here .

MAJOR C’s VIOLATED:

Consideration/ Courtesy/Conciseness

Missing Strategy:

You attitude and Positive Emphasis

Correction:-

Congratulations! You have been chosen as one of our summer interns. You will like to work here.

25- Since the task is lengthy and time consuming, you may not want to complete it right now. It is OK to
set it aside and even take it home, as long as you don’t keep it more than two weeks.

MAJOR C’s VIOLATED:

concreteness/conciseness

Missing Strategy:

Positive Emphasis

Correction:-

You are required complete the given task in two weeks as per your ease.
26-All mangers and their wives are invited to the dinner.
MAJOR C’s VIOLATED:

correctness /completeness

Missing Strategy:

None

Correction:-

The managers along with their wives, are invited to grace the occasion of 50 th Anniversary of our
company.

See you at Sunday evening, January 13th,2020 at the Convention Hall.

Program:

Gathering-8:00p.m

Dinner-9:00pm