Professional Documents
Culture Documents
Audit Checklist
Audit Checklist
Guidelines
Item Description Yes / No Remarks
Mandatory Guidelines
How to handle situations where employees cannot come into work, are in a
People who cannot come back to
vulnerable population (e.g., immunocomprimised) or are scared to come into
7 work or are scared to come into
work
work
This includes people that might need to care for a sick person or child
Hygiene and monitoring practices Outlines what people in the building must do during the shift to be in
9
during shift compliance
PPE policy What PPE most be worn by individuals (mandatory vs. optional)?
10 This could include masks, gloves, gowns, etc. (face coverings mandatory)
Cleaning, Sanitizing, and Detailed Clean Plan for facility and equipment that outlines what, when, how,
11 Disinfection (Clean plan) who, and materials needed for cleaning the facility. Also what PPE is required
by the people doing the cleaning
HVAC filter procedure / schedule How filters will be cleaned, disinfected, or replaced
12
Workstation setups to reduce How do we set up a workstation to reduce the risk of exposure?
14 exposure Ex: People not facing each other / no sharing of tools
Barriers and no-touch solutions Where are shields required as barriers when close working conditions cannot
placed where social distancing is be avoided? What about other devices to limit common surface contact?
15
not possible This is similar to what is being done at grocery stores
Use of limited work-in-process Should inventory be added to reduce material handling trips? Should buffers
16 inventory to reduce contact be placed between work stations to reduce employee contact?
Maintaining social distance in How do we limit social distancing issues in common areas?
17 Common Areas: Break room / Ex: Remove tables and chairs in break room / stagger breaks / Max occupancy
rest room of rest rooms
Operations
Response team in place Senior team including HR, operations leader, other senior management in
23 place to handle potential COVID-19 occurances or exceptions to policies
Shift communication plan in place With staggered shifts, a different plan is needed than with a typical shift
24
overlap meeting
Standard work instructions Standard work instructions may need to be modified to handle protocols put
25
modified for new policies in place because of COVID practices
Work standards modified for new Work Standards/goals may need to be modified to handle protocols put in
26
procedures place because of COVID practices
Receiving and shipping Social distancing / equipment sanitized / delivery and pick up schedules are
27 procedures modified to facilitate required
COVID protocols
Contingencies in place for lack of How do we handle running our operations with an incomplete staff?
28 personnel Ex: People getting sick / caring for sick people / not showing up to work
29 Training plan in place How will employees be trained on new policies and procedures?
Evaluation of Supply Chain
Assess Customer Requirements
Active customers identified Identify active customers and current and expected future customer orders
1
Communication plan for Determine a plan (schedule and format) for communicating with customers on
2
customer assessment requirements
Protocol developed for customer Develop a protocol for contacting active customers to assess revised
assessment requirements. Topics could include volume and timing of orders, order
3
priorities, addition of new products, and changes in payment terms
Communicate with customers Review requirements with customers using the developed protocol
4
Review current internal Review current production limitations such as impact of reduced staffing and
5
production limitations start-up inefficiencies
Review current supplier Review current supplier limitations (see supplier section)
6
limitations
Develop alternative production Evaluate alternatives for temporarily increasing production capability
7
strategies (overtime, outsourcing, part-time help, etc.)
Communicate issues with As necessary, communicate with customers on issues and renegotiate plan
8
customers
Review Supplier Base Stability
Critical suppliers identified Identify suppliers that provide key materials, products or services to critical
9
operations
Identify supplier requirements Determine the short- and long- term quantity and timing requirements (see
10
customer section)
Communication plan for supplier Determine a plan (schedule and format) for communicating with suppliers on
11
assessment stability
Protocol developed for supplier Develop a protocol for contacting critical suppliers to assess stability. Topics
assessment could include their ability to meet the current quantity and lead time
12
requirements, current quality specifications, and pricing and payment terms
13 Communicate with suppliers Complete assessment with suppliers using the developed protocol
Evaluate alternative suppliers As necessary, evaluate alternative suppliers to meet immediate requirements
14
Evaluate Culture
Development of Organization Plan
Develop and Communicate Develop and communicate policies related to COVID-19 situation. Ensure that
1 Overall COVID-19 Policies verbal and non-verbal communications align with policies
Develop and Communicate Develop and communicate contingency plan(s) for handling worst-case
2
Contingency Plans scenarios. Consider engaging employees to develop plan
Hold Regular Communication Communicate progress and accomplishments on a regular basis
3
with Staff
Communicate on Job Security and Communicate plan to ensure job security and organizational continuity
4
Continuity
Gauge Employee Attitudes and Develop regular process for gauging employee attitudes and moral
5
Moral
Development of Systems to Support On-Site Work Culture
Develop and Communicate On- Develop and clearly communicate specific policies for meeting COVID-19
6 Site COVID-19 Policies requirements (PPE requirements, disinfecting system, personal hygiene, etc.)
Develop Healthy Habits Actively develop new healthy habits (like non-contact methods of greeting).
7 Whenever possible, get employees involved in this process
Develop Feedback System for Develop and maintain a robust communication system for get feedback about
8
Safety what is needed to ensure work safety
Engage Employees in Risk Start employees thinking about work processes and behaviors in place now
9
Assessment that would put your business at risk
Create Regular Reminders for Create habits and reminders for employees to wash their hands frequently,
Healthy Habits avoid touching their faces and covering coughs and sneezes. Example is an
10
office alarm to signal regular hand-washing breaks
Engage Employees to Monitor Consider establishing an inside group of employees to monitor healthy
11 Compliance behaviors and give feedback as necessary. How can people with healthy
behaviors be recognized?
Development of Systems to Support Remote Work
Develop and Communicate Develop and clearly communicate specific policies for remote working
12
Remote Work Policies
Provide Equipment and Support Provide equipment and support to employees to maximize their success using
13
technology to work remotely
Host All-Hands Meetings Consider hosting regular all-hands meetings to check in on people working
14 remotely. This time could also be used to celebrate birthdays and
anniversaries
Encourage Informal Consider organizing remote "happy-hours", breakfasts, and lunches for people
15
Communication to stay connected
Create Individual Remote Consider working with people individually to determine the best way for them
16 Working Plans to be productive as a remote employee. This might include, for example,
offering flexible work hours
Encourage Special Interest Consider organizing "special interest" groups for remote people to connect
17
Groups for Remote Work