Personnel Competency Evaluation

Name: _________________________________
Start Date:___________________

Category & Competencies Completion

A. Personal/Interpersonal Knowledge and Skills
Month # Month # Month # Month # Month # Month #

1. Demonstrates ethical conduct in all job-related activities.

2. Presents an image appriate for profession.
3. Communicates clearly when speaking and writing.
4. Demonstrates respectful attitude when interacting with patients.
5. Demonstrates effective time management and stress management.
6. Demonstrates skills in negotiation, conflict resolution, and teamwork.
7. Applies critical thinking skills, creativity and innovation to solve problems.
8. Demonstrates understanding of healthcare occupations and delivery systems.
9. Demonstrates understanding of welness promotion and disease prevention.
10. Demonstrates commitment to excellence in the pharmacy profession and contuing
education.
B. Pharmacy Practice and Calculations
1. Knowledgable in areas of science relevant to role.
2. Perform mathmatical calculations essential to duties in a variety of settings.
3. Demonstrates understanding of pharmacy technician role in medication-use process.
4. Understands trends, issues, goals and initiatives in the pharmacy profession.
5. Understands non-traditional roles of pharmacy technicians.
6. Identifies and describes emerging therapies.
7. Understands the preparation and handling and process for sterile and non-sterile
compounding.
C. Processing and Handling of Medications and Medication Orders
1. Assists in collecting, organizing and recording patient demographic information.
2. Receives and screens prescription orders for completion, accuracy and authenticity.
3. Assists pharmacists in identifying patients who require counseling to optimize use of
 4. Prepares non-patient specific medications for distribution.
5. Distributes medications following specific procedures.
6. Practices effective infection control procedures.
7. Assists pharmacist in preparing, storing and distributing medications requiring special
handling and documentation.
8. Assists pharmacist in monitoring medication therapy.
9. Prepares patient-specific medications for distribution.
D. Evaluation and Mitigation Strategies (REMS)
1. Maintains pharmacy facilities and equipment.
2. Uses material safety data sheets (MSDS) to identify, handle, and safely dispose of
3. Prepares medications requiring compounding of sterile products.
4. Prepares medications requiring compounding of non-sterile products.
5. Prepares medications requiring compounding of chemotherapy/hazardous products.
E. Procurement, Billing, Reimbursement, and Inventory Management
1. Initiate, verify, and assist in adjudicatio of billing for pharmacy services and goods.
2. Apply accepted procedures in purchasing pharmaceticals, devices and supplies.
3. Apply accepted procedures in inventory control of medications and devices.
4. Explain pharmacy reimbursement plans for covering pharmacy services.
F. Patient and Medication Safety
1. Applies patient and medication safety practices in all aspects of role.
2. Verifies measurements, preparation, and packaging of medications (tech-check-
3. Assists pharmacists in emergencies by responding as a BLS Healthcare Provider.
4. Demonstrates skills required for effective emergency preparedness.
5. Assists pharmacist in medication reconciliation.
6. Assists pharmacist in medication therapy management.
G. Technology Informatics
1. Describes the use of current technology used to ensure safety and accuracy of
medication dispensing.
H. Regulatory Issues
1. Ensures department compliance with professional standards and legal and regulatory
2. Maintains patient confidentiality.
3. Assists pharmacists in emergencies by responding as a BLS Healthcare Provider.
4. Demonstrates skills required for effective emergency preparedness.
5. Assists pharmacist in medication reconciliation.
 6. Assists pharmacist in medication therapy management.
I. Quality Assurance
1. Applies quality assurance practices to pharmaceuticals, durable and non-durable
2. Explains procedures to use in case of product shortage or recall.
Monthly Hours Completed