2 October 2020

Set Up a Windows 10 PC
Get started with your new computer

Office of the CIO | Help@IBM

Windows 10 Setup Guide | Help@IBM 1

 Welcome
Before You Get Started 3

This guide discusses the setup Initial Setup 5

process for your new PC and
Finish the Setup 11
how to install essential
applications. The entire process Next Steps 15
typically takes one to two
Questions 16
hours.

Windows 10 Setup Guide | Help@IBM 2

 Before You Get Started

Windows 10 Setup Guide | Help@IBM 3

 Before You Get Started

Welcome to your new PC. Before you start setting it up, review some
important details about this guide: IBM User

• First, ensure you have internet access. If you have an Ethernet cable,
plug it in. It’s faster and more reliable than Wi-Fi.

• Next, locate your IBM w3id and password provided by your manager ibmuser@ibm.com

or Onboarding Success Partner. This ID is more than just your email

address — it’s your IBM intranet ID (w3id). Your w3id and its
associated password give you access to IBM internal websites, IBM
email, and many of IBM’s web and cloud-based systems.

• The guide applies to both new hires and existing IBMers. If you’re
new to IBM, there are a few additional tasks to complete the setup
process.

• If you need help at any point, ask a peer or your manager for the IBM
Help Desk contact information.

Windows 10 Setup Guide | Help@IBM 4

 Initial Setup

Windows 10 Setup Guide | Help@IBM 5

 Initial Setup
Turn on your PC. Be sure to keep your
computer plugged into power during
the setup.

Windows 10 Setup Guide | Help@IBM 6

 Step 1
On the “Welcome” screen, select your
language and click Yes.
On the next screen, choose your
keyboard layout.

Windows 10 Setup Guide | Help@IBM 7

 • If you’re connecting remotely (e.g., your home or a client site), select your Wi-Fi network
from the list and enter the password when prompted.

• If you’re connecting from an IBM site, select “IBMInternet.” When prompted to

authenticate within a web browser window, enter the appropriate credentials.

Step 2 Note: Don’t attempt to connect to the “IBM” Wi-Fi network. Your aren’t able to connect to
the internal network until after your PC is fully configured.

Your Wi-Fi connection process depends

on where you are when connecting. Your PC checks for any software updates then takes you to the next step.

Note: If you connected to the internet

using an Ethernet cable, skip this step
and continue to Step 3.

Windows 10 Setup Guide | Help@IBM 8

 Warning: If your screen displays the “Who’s going to use this PC?” message, your
computer didn’t properly connect to the internet.

To resolve this, change your internet connection. For example, if you connected

Step 3 wirelessly, locate and plug in an Ethernet cable, then repeat Step 3.

After you change your connection, the next step depends on the option that displays in
the lower-left corner:
On the “Welcome to IBM” or “Sign in
• If “…use an online account” appears, select it. Make sure you’re connected to the internet, and try the sign-
with Microsoft” page, enter your w3id, in again.

then click Next. • If “…use online account” doesn’t appear, force a shutdown of your PC by holding down the power button
for 10 seconds. After the screen goes black and the keyboard is no longer illuminated, turn the PC back on
and begin the setup process again.

Windows 10 Setup Guide | Help@IBM 9

 Step 4 Step 5
Your PC begins an automated At the “Set up a PIN” prompt, create
provisioning process. Don’t step a 6-digit numeric PIN. Your PIN is
away from the PC during this time. stored on your PC and never expires.
You must wait for the process to Choose something easy to remember
complete. After the configuration is
because your PIN replaces your
complete, you’re prompted to set
password. If you can't sign in with
up a biometric login. Follow the on-
your fingerprint, 3D face camera, or
screen steps to set up fingerprint or
PIN, your PC might permanently lock,
facial recognition.
Important: Don’t skip this step requiring you to reinstall Windows.
because it’s the primary login After you create your PIN, click OK.
method to your PC. After the setup,
you won’t be able to use your w3id
password to log in to Windows 10.

Windows 10 Setup Guide | Help@IBM

 Finish the Setup

Windows 10 Setup Guide | Help@IBM 11

Get Started with
Your PC
After Windows starts, the “Getting started with
your PC” window appears. This app helps you:
• Get software from the PC@IBM App Store.
• Migrate your data from another computer
(for existing IBMers).
• Configure backups of your new computer
with CrashPlan.
• Find support documentation and other
instructional guides on Help@IBM
(w3.ibm.com/help).

Important: You need to be connected to the

internal IBM network for these tasks. Use the
next step to connect properly.

Windows 10 Setup Guide | Help@IBM 12

Connect to the
Internal IBM
Network
In an IBM office, your PC automatically
connects to the IBM Wi-Fi. If you’re not
in an IBM office and need to connect to
IBM, use Cisco AnyConnect to create a
secure VPN connection.

Windows 10 Setup Guide | Help@IBM 13

Remotely, connect to IBM
with Cisco AnyConnect
To connect using Cisco AnyConnect:
1. Click Windows Start, then type Cisco
AnyConnect. Open the Cisco AnyConnect Secure
Mobility Client search result.
2. A Cisco AnyConnect window appears. Select any
location from the drop-down list. The region
nearest you is preferable.
3. If prompted by User Account Control, click Yes.
4. To test your connection, open any web browser
and navigate to w3.ibm.com.
Windows 10 Setup Guide | Help@IBM
At an IBM site, connect to
IBM Wi-Fi
To connect to IBM Wi-Fi:
1. Select the Wi-Fi icon in the lower-right corner of
the task bar to open Network & Internet Settings.
2. From the list of available networks, select IBM,
then select Connect.
3. To test your connection, open any web browser
and navigate to w3.ibm.com.
 Next Steps
If you’re an existing IBMer, congratulations, your setup is
complete!

If you’re new to IBM, you’ve got just a few steps remaining.

First, access Help@IBM and search for Set Up at IBM. This
article identifies important applications to install to be
productive and communicate with others, such as setting up
Slack.

Lastly, check your email. IBM offers several options for

desktop or web-based email clients. For more information,
search Help@IBM for Access Your Mail at IBM.

Windows 10 Setup Guide | Help@IBM 15

 Questions?
Visit

Windows 10 Setup Guide | Help@IBM 16