7- Support Charter

7.1 Charter
Development 1.1 Identify
Stakeholders

1.2 Investigate the

Problem or Opportunity

1-Identify 1.3 Gather Relevant

Data to Evaluate the
6.1 Value of the 6- Assemble the Problem or Situation
Business Case Business Case Opportunity
1.4 Draft the Situation
Statement

1.5 Obtain Stakeholder

Approval for the
Situation Statement

2.1.1 Goals and

5- Recommend Objectives
2.1 Assess
Action to Address Organizational Goals
Business Needs and Objectives
2.1.2 SMART Goals and
5.1 Include a High-Level Domain 01: Objectives
Approach for Adding
Capabilities
Needs
Assessment 2.2 SWOT Analysis

5.2 Provide Alternative 2.3.1 Five Whys

Options for Satisfying
the Business Need 2.3 Perform Root Cause
2.3.2 Cause-and-Effect
Analysis on the
Diagrams
Situation
5.3 Identify Constraints,
Assumptions, and Risks 2 - Assess Current
2.3.3Process Flows
for Each Option State of the
Organization
5.4.1 Operational
Feasibility

5.4.2 Technology/
System Feasibility 5.4 Assess Feasibility
and Organizational
Impacts of Each Option
5.4.3 Cost-Effectiveness
Feasibility

5.4.4 Time Feasibility

3- Determine 3.1 Capability Table

5.5 Recommend the
5.5.1 Weighted Ranking
Most Viable Option Required
Capabilities 3.2 Affinity Diagram
Needed to Address
the Situation 3.3 Benchmarking

4- Identify Gaps in
Organizational
5.6.1 Payback Period Capabilities
(PBP)

5.6.2 Return on 4.1 Gap Analysis

Investment (ROI)
5.6 Conduct Cost-
Benefit Analysis for

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Recommended Option
5.6.3 Internal Rate of
Return (IRR)

5.6.4 Net Present Value

(NPV)