Salesforce Admin 201 Certification Training

Salesforce Admin 201 Certification

Training
Scenarios For MCQ

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Scenario 1

Edureka Online training is setting up salesforce system for instructors and learners. There
are 3 main objects:

• Course Details
• Instructor Payments
• Learner Fees

Victor is the Training Manager, Anirudh is an instructor and Rishabh is a learner.

Depending on the requirement all these 3 users would need different access – Assuming
you are a salesforce architect, kindly read the below questions and provide the most
appropriate answer for the security model set up.

Profile/Permission Set OWD

Course Details No Access Public Read Only
Instructor Payments Read/Create/Edit Private
Learner Fees Read/Create/Edit Private

Table 1.1

Profile/Permission Set OWD

Course Details Read/Create/Edit Private
Instructor Payments Read/Create/Edit Private
Learner Fees Read/Create/Edit Private

Table 1.2

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Scenario 2

Edureka Exports has been using Salesforce as the CRM product since 2013. Edureka
Exports management want to report data to its leadership in different reports and
dashboards. As a Salesforce Consultant to Edureka exports, you need to provide your
expert advice to the management on the queries related to reports and dashboards.

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Scenario 3

Edureka Training has built a Learning Management system on Salesforce. Salesforce

implementation includes all Business logic like workflows, approval processes etc. One of
the admins at Edureka training is facing some difficulties with Business Logic and has
reached out to you (Salesforce SME) for solution.

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Scenario 4

Edureka Real Estate has built a Housing Application on Salesforce. There are multiple
custom objects created for the same. Few of them are as listed below:

• Address Master (Parent – Master Detail with Building Master)

• Building Master
• Staff Master
• Building Staff Junction (Junction between Building and Staff)

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Scenario 5

Salesforce is the leading CRM in the market and is the 1st CRM to be available on cloud.
There are multiple advantages with cloud applications and features which are unique to
cloud. Edureka learner has few questions regarding Salesforce.

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