Rapid Care solves problems for consumers by providing technology features like live routing and fare estimation, as well as affordable and hassle-free ambulance services. It operates different types of ambulances and has human customer care representatives available. Rapid Care also has competitive advantages like affordable prices, high quality service, certified drivers who pass background checks, and customer support. It offers various payment and membership options.
Rapid Care solves problems for consumers by providing technology features like live routing and fare estimation, as well as affordable and hassle-free ambulance services. It operates different types of ambulances and has human customer care representatives available. Rapid Care also has competitive advantages like affordable prices, high quality service, certified drivers who pass background checks, and customer support. It offers various payment and membership options.
Rapid Care solves problems for consumers by providing technology features like live routing and fare estimation, as well as affordable and hassle-free ambulance services. It operates different types of ambulances and has human customer care representatives available. Rapid Care also has competitive advantages like affordable prices, high quality service, certified drivers who pass background checks, and customer support. It offers various payment and membership options.
Rapid care has a good grip on technology, with an in-house payments
wallet that avoids friction at the time of booking the ride or settling the fare. Live Routing– This will enable customers in receiving all the details with regards to their journey which includes the time of the arrival till the end of the journey. Book A Ambulance– This feature includes: Set pick up location, show available drivers with vehicle for Selection of an appropriate vehicle (Type/Facilities), Fare estimation, Request For Ride. Hassle Free and Affordable– Such apps will make customers worry- free by assisting in getting rid of the travel woes and the modes of payments will be very much simple where a customer can pay either by cash or by credit card, debit card facility. Their prices are lower than that of private or hospital ambulance, and the ambulance will be us of better quality. Rapid Care Customer Care executives are human beings that one can talk to and get any issue fixed immediately. Rapid Care ambulance will operate a number of services - Micro Ambulance, Mini Ambulance, Prime Ambulance, and Rentals Ambulance. Features that give Rapid Care competitive advantage Its affordable and lean fares. high-quality service and Safety rides. Certified drivers. Criminal background check. Active customer support system Advance booking. Emergency multi stop facility. Hourly packages for rental cabs, share and express service, Zero wait time with Rapid Care Select membership program. Cashless rides In-Ambulance oxygen with ICU facilities
Price strategy for ambulance service.
Rapid Care will charge percentage commission from the trips being carried out through its platform. We will charge trip fares from customers through several factors which are given below, some of these factors are applicable based on location, Ambulance type, etc.
Base fare – it is a primary flat fare depending upon types of Ambulance
they take. Example – Rs 450 for 8 Km. Distance per km Fare – will charged based on distance travelled per km, after preliminary fixed fare distance (differs from car to car and geographical location) Example – Ambulance with A/C will cost customer Rs80/Km whereas Non-A/C Ambulance will cost them Rs 60/Km. Ride time fare – A fare will be charged based on the total time of the trip from pick up to drop off. Customers will be charged based on travel time in minutes. Example – Rs 100 for 30 min Wait time fare – will be imposed if the driver had to wait. Example – Rs 8/Min Peak Pricing – During high demands for Ambulance, Rapid care will increase the rates per km. It may also increase the rate of slabs depending on the type of Ambulance to generate more revenue. Charges will vary according to the Ambulance customers have selected at the time of booking. These charges will include a fixed rate per km, per km travel charges and driver’s waiting time. Advance booking fees – there is an advance booking fee that is charged on all rides that are booked for later use. Access fees – it is a fee for auto rides. Airport fees – surcharge fees are charged in case of airport pickup/ drop off. Tool and parking fees – it will be based on the usage, when applicable A cancelation fee - may be charged for cancelled rides in certain conditions. Service Tax – is also charged on the entire trip cost. Once the travel fare is charged to customers Rapid Care Money Wallet, it will be credited to the driver’s account. If it is paid in cash, the same amount will be reduced and included in driver’s payment for the trips he has conducted.