JOHN CRHIS TABAT

BSBA HRDM 4A

FACTORS AFFECTING EMPLOYEE LOYALTY

This study aims to find the factors affecting employee loyalty. Specifically, the study
aims to answer the following problems:

1. How may the profile of the respondents be described in terms of:

1.1 Age
1.2 Gender
1.3 Educational Attainment
1.4 Job position
1.5 Years of service
1.6 Salary

2. How may the factors affecting employee loyalty be assessed based on

organizational behavior theory?

2.1 Leadership factors

2.2 Relationship with colleagues
2.3 Working conditions
2.4 Income
2.5 Training and promotion opportunities

3. Is there a significant relationship between the respondent’s profile and their

assessment on the factors affecting employee loyalty?
VALIDATION OF QUESTIONNAIRES

FACTORS AFFECTING EMPLOYEE LOYALTY BASED ON ORGANIZATIONAL BEHAVIOR

THEORY

LEADERSHIP 1. Learners have timely attention, support and help when PHAN
T.T.,
FACTORS employees encounter difficult problems. VU M.N.,
2. Leaders always listen to employees’ point of view. 2020

3. Skillful and tactful leadership when criticizing

employees.
4. Workers are treated fairly and comfortably when
communicating with superiors.
5. Employees are respected and trusted by their leaders
in their work.
PHAN
RELATIONSHIP 1. Your proposal is respected by your colleagues. T.T.,
WITH 2. Relations in the organization are very friendly and VU M.N.,
COLLEAGUES close to each other at work. 2020

3. Colleagues in the organization support and often help

you to deal with problems when facing difficulties.
4. Colleagues share ideas with each other to improve
work and quality of life.
WORKING 1. Fully equipped with equipment and working tools for PHAN
T.T.,
CONDITIONS employees. VU M.N.,
2. The organization is always interested in a clean and 2020

cool working environment.

3. The organization is very happy and friendly to build
colleague culture.
4. Working time and rest time of employees are
appropriately regulated.
INCOME 1. Salary is commensurate with the nature of the work PHAN
T.T.,
and the capacity of the employee. VU M.N.,
2. The organization that pays the wages to the workers is 2020

distributed fairly and reasonably.

3. The organization ensures income for workers to
ensure life.
4. Organized implementation of the reward policy.
TRAINING AND 1. Employees are focused on training and career PHAN
T.T.,
PROMOTION development. VU M.N.,
OPPORTUNITIES 2. Employees are entitled to policies of professional 2020

capacity development.
3. Employees have many development opportunities at
work.
 ASSESMENT OF EMPLOYEE LOYALTY
EMPLOYEE 1. You will stay at the team despite the changes and better PHAN
T.T.,
LOYALTY opportunities. VU M.N.,
2. You are willing and able to dictate yourself to the 2020

organization for a long time.

3. You believe this is the best place to work for you.
4. Because the organization, you are willing to do more than
what is required.

NULL HYPOTHESIS

There is no significant relationship between the respondent’s profile and their

assessment on the factors affecting employee loyalty.