Professional Documents
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"Tea House" Business Plan
"Tea House" Business Plan
National University
FIN 655
March, 2014
FIN 655 – Business Plan Le,Yi and Zhong, Huan
Executive Summary
Tea House is determined to become a daily necessity for local tea addicts, a place to
dream of as you try to escape the daily stresses of life and just a comfortable place to meet
your friends or to read a book, all in one. With the growing demand for high-quality tea
drinks and great service, Tea House will capitalize on its proximity to the UTC west field to
build a core group of repeat customers. Tea House will offer its customers the best prepared
tea drinks in the area, as well as free books that its patrons can read to enjoy their visit.
Company Description
The company will operate a 600 square foot drink bar in UTC west field a few minutes
drive from the UCSD. The owners have secured this location through a three-year lease with
an option for extending. The company needs to provide at least $30,000 start-up funds. The
Keys to success
Founders
Tea House is being lead by Le,Yi and Zhong,Huan. Le has a strong educational
background and a wealth of applicable industry experience. Zhong received his Bachelor
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
degree and MBA of Business Management. Le has worked at several drink shops, and has
Financials
The company is expected to grow sales revenue from $200,256 in first year 2014 to
$220,782 in third. As Tea House will strive to maintain an 85.86% gross profit margin and
reasonable operating expenses, it will see net profits grow from $28,310 to $38,512 during
Our Mission
To provide the finest tea drinks and excellent customer services in the industry.
Provide an opportunity for the average person to own a tea distribution or Tea House
business without the big capital and overhead, and market globally through the Internet.
Provide the Company’s independent distributors with a sense of “belonging” by being able to
own stock in Tea House’s public company and know they will be part of the Company’s
projected growth.
Build a legacy company that holds integrity as its foundation, because they believe that
“integrity is honoring your word”, and make a difference in the industry by offering a real
financial performance.
Give back to the community by helping the orphans and poor children of the world.
Our Vision
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
The Company's vision is to bring health and best tea drinks to the world's largest and
most popular drink, and to be recognized globally as The World's Tea House Company®.
Company Summary
Tea House is determined to become a daily necessity for local tea addicts, a place to dream
of as you try to escape the daily stresses of life and just a comfortable place to meet your friends
or to read a book, all in one. With the growing demand for high-quality tea drinks and great
service, Tea House will capitalize on its proximity to the UTC west field to build a core group of
repeat customers. Tea House will offer its customers the best prepared tea drinks in the area, as
well as free books that its patrons can read to enjoy their visit.
Company Ownership
Tea House is a California State Corporation. The primary stockholder and founder is
Start-up Summary
Start-up expenses are in line with those of other Tea House chains. For example,
Starbucks spends approximately $380,000 on average to build-out a new store location. Our
costs are an estimated $14,800 and $45,250 for opening inventory and operating capital.
Future stores should cost no more than $60,050 to build out since many of the costs incurred
The Start-up requirements, below, include $45,250 of short and long-term assets.
The following equipment will be needed for the start up of the company:
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
Dishwasher.
Refrigerator.
Microwave.
Blender.
Stove.
Sealing machine.
Furniture.
Water Filter.
$70,000
$60,000 $58,640
$50,000
$50,000
$43,840
$40,000 Expenses
Assets
Investment
$30,000 Loans
Owner's Capital
$20,000
$14,800
$10,000 $8,640
$0
Start-up
Start-up Financials
Funding for the company comes from two major sources--owners' investments and bank
loans. Two major owners, Le,Yi and Zhong, Huan, have contributed $8,000 and $640
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
respectively. The remaining $50,000 needed to cover the start-up expenses and assets came
from the two bank loans--a one-year loan in the amount of $20,000 and a long-term (five
years) loan of $30,000. Both loans were secured through the Bank of America. Thus, total
Start-up Requirement
Start-up Assets
Starting Inventory $3,590
Cash $28,000
Long-term assets
Dishwasher $2,100
Refrigerator $3,000
Microwave $200
Blender $200
Casher $250
Stove $400
Sealing machine $1,500
Plates, cups and teapots $1,500
Furniture $3,000
Water Filter $100
Total long-term assets $12,250
Total Start-up Assets $43,840
Start-up Expense
Advertising $1,000
Licenses and permits $300
Expensed Supplies(napkins, PET cups, etc) $1,000
Insurance $500
Leasehold improvement $10,000
Unanticipated expenses $2,000
Total Start-up Expense $14,800
Total Requirements $58,640
Village Drive, Suite E-25, San Diego, CA. The company has secured a three-year lease of the
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
vacant 600 square feet premises. The lease contract has an option of renewal for three years
at a fixed rate that Tea House will execute depending on the financial strength of its business.
The floor plan will include a 100 square feet back office and a 500 square feet tea drink
bar, which will include a seating area with 3 tables, a drink bar, storage area and a bathroom.
The space in the drink area will be approximately distributed the following way--330 square
feet (i.e., 55% of the total) for the seating area, 150 square feet (25%) for the production area,
and the remaining 120 square feet (20%) for the customer service area.
This property is located in a commercial area within a few minutes drive from the UCSD
campus on the corner of a major thoroughfare connecting I-805 with the busy downtown
commercial area. The commercially zoned premises have the necessary water and electricity
hookups and will require only minor remodeling to accommodate the espresso bar, bathroom
and storage area. The drink area’s open and clean interior design with modern wooden decor
will convey the quality of the served beverages and snacks, and will be in-line with the
establishment's positioning as an eclectic place where people can relax and enjoy their cup of
tea. The clear window displays, through which passerby will be able to see customers
enjoying their beverages, and outside electric signs will be aimed to grab the attention of the
customer traffic.
Product
Tea House will offer its customers the best tasting tea drinks in the area by using high-
quality ingredients and strictly following preparation guidelines. The store layout, menu
listings and marketing activities will be focused on maximizing the sales of higher margin tea
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
drinks. Tea House will also offer it’s customers pastries, small sandwiches. For the customer
who prefers to prepare its tea at home, Tea House will also be selling tea leafs. There are free
books and magazines that customers can read inside the drink bar.
Bubble Tea
Bubble tea, also known as pearl milk tea or boba milk tea, is a Taiwanese tea-based drink
invented in a tea shop in Taichung, Taiwan, during the 1980s. The term "bubble" is an
Anglicized imitative form derived from the Chinese bōbà meaning "large breasts," slang for
Kong-style milk tea is a kind of drink originated in Hong Kong, which is made from
black tea and milk (usually evaporated milk or condensed milk). It is usually part of lunch in
Hong Kong tea culture. Although originating from Hong Kong, it is also frequently found
overseas in restaurants serving Hong Kong cuisine and Hong Kong-style western cuisine.
Thai Tea
Thai tea (also known as Thai iced tea) or "cha-yen" ("cold tea") in Thailand, is a drink
made from strongly brewed Ceylon tea. However, due to Ceylon tea's high price, plain black
tea with added food coloring is commonly used. Other ingredients may include added orange
blossom water, star anise, crushed tamarind seed or red and yellow food coloring, and some
Red Tea
Black tea is a type of tea that is more oxidized than oolong, green and white teas. All
four types are made from leaves of the shrub (or small tree) Camellia Black tea is generally
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
stronger in flavor than the less oxidized teas. Two principal varieties of the species are used –
the small-leaved Chinese variety plant, used for most other types of teas, and the large-leaved
Assamese plant, which was traditionally mainly used for black tea, although in recent years
Green Tea
Green tea has been shown to improve blood flow and lower cholesterol. A 2013 review
of many studies found green tea helped prevent a range of heart-related issues, from high
Fruit Tea
Dried fruit pieces, including peaches are artfully blended with peach flavors to produce a
beautiful ruby red drink that is loaded with peach flavor, but no caffeine. A rich flavorful
"tea" that can be prepared hot or iced! As beautiful to look at as it is delicious to drink.
Loosing tea in 30 to 40 cups of tea with a blend of rose hips, hibiscus, dried fruit and natural
flavorings.
Price
The following chart is the price strategy for Tea House products. Consider the top sale
product will be bubble tea and Hong-Kong milk tea; we make their price attractive.
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
Start-up Inventory
The table below shows that inventory situation of the company, that inventory will
support the Tea House to work more than 1 month even without the refill of raw materials.
Starting Inventory
Price Unit Total
Flavor Powder $10/lb 80lbs $800
Black Tea $48/lb 20lbs $960
Green Tea $44/lb 10lbs $440
Thai Tea $34/lb 10lbs $340
300
Milk $3.5/gallon $1,050
gallon
Total $3,590
strongest growth. Tea drinkers in the eastern Pacific Ocean are among the most demanding
ones. They like well tasted gourmet tea drinks and demand great service. San Diego, CA,
with its multinational background, has a large group of Asian immigrations. Which is a great
place for coffee establishments. Tea House will strive to build a loyal customer base by
offering a great tasting tea drinks in a relaxing environment of its located in UTC west field
The chart and table below outline the total market potential (in number of customers) of tea
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
Customer Classification
15%
Student
Teenager
23% 53% Office worker
Other
9%
Growth Predict
Tea House will chase the customers who want to get their daily cup of tea drinks in a
relaxing atmosphere. Such customers vary in age, although our location close to the
University campus means that most of our clientele will be college students and faculty. Our
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
market research shows that these are discerning customers that gravitate towards better
tasting milk-tea. Furthermore, a lot of college students consider Tea House to be a convenient
studying or meeting location, where they can read or meet with peers without the necessity to
pay cover charges. For us, this will provide a unique possibility for building a loyal client
base. They can enjoy the free WIFI in the Tea House, and they can relax in a light music
atmosphere.
Target Market
Adults
Tea House primary target market is men and women aged 25 to 40. They account for
almost 35 percent of its total business. Tea House appeal to this consumer age group through
hip, contemporary design that is consistent in its advertising and decor, and working to keep
its products current as status symbols. This target audience grows at a rate of 3 percent
annually.
Young Adults
Young adults aged 16 to 24, total 55 percent of Tea House sales. Tea House positions
itself as a place college students can hang out, study, write term papers and meet people. Tea
House appeal to this consumer directly through introducing technology as soon as it comes
available, focusing on social networking and actively cultivating a “cool” image. The young
Market Needs
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Tea House operates in the Tea and Specialty Drink category segment of the tea industry.
In the United States, the tea segment is the second largest segment of the tea industry and has
demonstrated steady growth over a long period of time. According to The NPD Group, Inc.,
which prepares and disseminates CREST® data, tea sales have grown at an annual rate of 3%
over the past 10 years, totaling approximately $5 billion for the 12-month period ended
December 2012 and are projected to increase at an annual rate of 3% between 2012 and 2016.
Industry Analysis
According to the statistic from website statista, the statistic displays the wholesale tea value
in the United States in 2012 and 2013, by market segment. The foodservice segment captured
wholesale sales of about 1.12 billion USD in 2012. The total wholesale value in the US tea
industry amounted to about 9.8 billion USD in that year. The growth of the tea industry over this
period of time is even more impressive on a pound basis with ~ 170 million pounds imported
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during 1990 compared to the nearly 277 million pounds imported in full year 2012. This
represents a 2.5% compound annual growth rate. This real growth of the tea industry in the USA
is even more impressive with the last three year rolling average for tea imported into the USA
packaged and ready for consumption. According to IBIS World Industry Analyst Jocelyn
Phillips, “Robust product development and the expansion of these new product lines into new
markets have driven revenue industry growth in the past five years.” Though a discretionary
good, RTD tea was perceived as an affordable luxury during the recession and as such, did not
expected to increase an annualized 6.1% over the five e years to 2014, including a 3.3% jump in
2014 to $5.3 billion. Average industry profit margins also remained high during this period,
Environment Scan
Retail sales are driven by the economic environment, a robust economy correlates to an
increase in consumers' disposable income, increasing sales and allowing retailers to sell more
valuable goods, such as high-end tea products. On the other hand, a sluggish economy decreases
consumer confidence and can cause people to spend less, leading to declining sales and forcing
retailers to lower prices. Economic and governmental factors often overlap in areas such as
corporate taxation, import and export laws, and inflation, which can decrease consumer
purchasing power.
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
Tea industry influenced by the macro environment strongly, when macro economy getting
better, people will have more money and have more confidence on the income, so that they will
pay more on the tea drinks to improve the quality of life. On the other hand, if macro economy
going down, they just want to save money and won’t buy things that are not necessary for their
livings. Now, the economy of U.S is getting better and better, we have the reason to believe
Opportunities
To extend supplier network. Have a better supplier network will make the profit steady
Expansion to emerging economies. There are great opportunities for tea rooms in
New product. We introduce some foreign tea products in the Tea House to attract people
Threats
Rising prices of tea-leafs and dairy products. Tea drinks have a strict quality level.
Different level of tea-leafs will make the totally different taste of tea drinks. High-level
tea-leafs cost more and make the tea drink price much higher than other drinks.
Cultural and Political issues in foreign countries, Most Americans get use to the
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
There are almost 50 tea rooms in San Diego only. which sell various forms of tea products.
These products range from traditional tea products to ready to go tea products, even McDonald
has the ice tea. Not only these national brands sell tea products, all have some independent
owned tea rooms in San Diego and in California. “Tea House” should focus shopping mall area,
in these environments, its competition will include other brands of tea rooms, so that need the
experienced manager to handle this. “Tea House” will compete with them for locations and
customers.
Tea Station is a strong competitor to “Tea House”, but Tea Station’s tea product’s price is
so high than any other tea rooms in San Diego. That disadvantage will help “Tea House” to
catch the customer want to drink the tea or milk tea at a less price.
High standard of health drink will help “Tea House” differentiate from other high
calories drinks.
Smart location choice will avoid some strong competition during the opening time and
Weaknesses
“Tea House” has less recognizable brand in the specialty tea business.
Large numbers of competitors, there are 50 tearooms in San Diego produce different
taste of milk tea or tea products to service all the customers who like tea drinks in San Diego.
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Difficult of international communication and translation, milk tea and Thai tea have the
different name in different countries. It’s hard for people from different country to have the
Product price high than the popular coffee drinks and not popular as coffee in United States.
Tea House employees will handle the sales transactions. To speed up the customer
service, at least one employee will be servicing clients--while one employee will be preparing
the customer's order, the other one will be taking care of the sales transaction. All sales data
logged on the computerized point-of-sale terminal will be later analyzed for marketing
purposes.
Sales Forecast
Drink costs are assumed at 15% for tea beverages. Proximity to the University campus
will dictate certain sales seasonality with revenues slightly decreasing during the school
vacation periods.
The chart and table below outline our projected sales forecast for the product
classification.
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Monthly Sales
700; 14%
Bubble Tea
1300; 26%
Hong Kong Milk Tea
800; 16% Thai Tea
Black Tea
600; 12%
Sales Promotion
Tea House reward program allows members to earn a free drink after every 10 purchases at
Tea House.
Management Summary
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
Staffing Requirements
The Company will hire a team of employees to operate the Tea House. The staffing
1 Manager
Tea House will be operated by 1 salaried manager with support of 2 hourly employees that
will be 36 hours per week. In addition, the Tea House will hire hourly labor (“Team
Member” positions) as noted on the labor schedule in section 8.2. The hourly labor will have
The Company expects to open the 5 kiosks in 2015 with a crew of 5 managers and
sufficient hourly employees to fill 8-10 team member positions of 36 hours per week. While
the kiosk will experience turnover during the first 2 years, and the number of employees
filling team member positions will vary, the overall number of positions will not change.
Employee Management
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
The Company is the sole and exclusive employer of its employees with the sole right to
hire, discipline, discharge and establishes wages, hours, benefits, employment policies, and
other terms and conditions of employment for its employees without consultation with or
approval by Tea House. As a company, Tea House, Inc. provides a 20 hours management
training program that covers all aspects of operating and managing a tearoom. It also makes
Personnel Plan
Total people 3 3 3
Financial Plan
Tea House will capitalize on the strong demand for high-quality gourmet coffee. The
owners have provided the company with sufficient start-up capital. With successful
management aimed at establishing and growing a loyal customer base, the company will see
its net worth doubling in two years. Tea House will maintain a healthy 65% gross margin,
which combined with reasonable operating expenses, will provide enough cash to finance
further growth.
Cash Flow
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
As the chart and table below present, the company will maintain a healthy cash flow
position, which will allow for timely debt servicing and funds available for future
development. The chart below shows the first year cash flow of the company.
100,000
90,000
80,000
70,000
60,000
50,000
Net Cash Flow
40,000
Cash Balance
30,000
20,000
10,000
0
1 2 3 4 5 6 7 8 9 0 1 2
th th th th th th th th th th 1 th 1 th 1
on on on on on on on on on n n n
M M M M M M M M M Mo Mo Mo
As the chart and table below present, the company will maintain a growth sale that will
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
As the chart and table below present, the company will maintain a healthy balance sheet
position, which will indicate that the company can gain profit and have an excellent growth in
the industry.
Current Liabilities
Accounts Payable $52,947 $69,569 $87,750
Current Borrowing $- $- $-
Total Current Liabilities $52,947 $69,569 $87,750
Long-term Liabilities $34,803 $18,181 $-
Total Liabilities $87,750 $87,750 $87,750
Equity
Paid-in Capital $8,640 $8,640 $8,640
Retained Earnings $(14,800) $13,510 $46,747
Earnings $28,310 $33,236 $38,512
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
As the chart and table below present, the company will maintain a healthy cash flow
position, which will allow for timely debt servicing and funds available for future
development.
The break even sales for Tea House is 38,735 cups per/year, our first year sales
estimation is 60,000 cups, and we can gain profit above beyond the break-even point.
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FIN 655 – Business Plan Le,Yi and Zhong, Huan
Risk Management
The price of raw material is directly related to the profit. Unexpected price change can
reduce the profit margin. A future contract will protect the business against this kind of risk.
Supply delivery can be interrupted by many factors, such as adverse weather, infrastructure
issues or a supplier’s poor performance. Knowing the likelihood of occurrence and the
magnitude of impact for every potential event that could materially disrupt the operations can
Equipment risk
The daily operation of this business is highly rely on the equipment. The breakdowns of
equipment will cause losses or even force the business closed for a period. Equipment
breakdown insurance covers the cost of mechanical breakdowns, damage caused by power
surges and operator error. Business interruption insurance covers any income lost because of
equipment failure.
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References:
2012 State of the Industry: Tea and Ready-to-Drink Tea (2012, July 18). In Beverage
Industry. Retrieved March 26, 2014, from http://www.bevindustry.com/articles/85658-
2012-state-of-the-industry--tea-and-ready-to-drink-tea
Ertz, J. (2004). Specialty tea consumption on the rise. Specialty Tea Association. Retrieved from
http://www.scaa.org/
Ebbin, R (2001). Specialty coffee perks up sales. Specialty Tea Association. Retrieved from
http://www.restaurant.org/research/magarticle.cfm?ArticleID=650
Ferguson,M. (2004). Specialty coffee retail in the USA 2003-04. Specialty Tea Association of
America. Retrieved from http://www.scaa.org/pdfs/press-coffee_retail_sales.pdf
Reed Business Information (2003). Rising consumption brews new breed of teahouses.”
Restaurants & Institutions, 113 (3): 69.
Scarborough. (2013).San Francisco, Seattle and Portland are the top markets for tea bar
patronage. National Tea Association of U.S.A. Retrieved from
http://www.scarborough.com/press_releases/coffee%20bars%20FINAL%2010.14.04.pdf
State of the Industry (2013). In Tea Council USA. Retrieved March 26, 2014, from
http://www.teausa.com/14654/state-of-the-industry
Tea in the US (2013, June). In euromonitor. Retrieved March 26, 2014, from
http://www.euromonitor.com/tea-in-the-us/report
U.S. tea market growth to continue, predicts packaged facts (2011, December 6). In Food.
Retrieved March 26, 2014, from http://www.foodnavigator-usa.com/Markets/US-tea-
market-growth-to-continue-predicts-Packaged-Facts
U.S. tea market: wholesale value by market segment 2012-2013 (n.d.). In statista. Retrieved
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