TUTORIAL 1

Chapter 1B History Module: A Brief History of Management's Roots

1) Madam C. J. Walker is best known for ___b_____.

A) becoming the first African-American woman to launch a business
B) inventing a line of African-American hair care products
C) conducting seminars on entrepreneurship for African-American women
D) being the first African-American woman to author a book on becoming a millionaire

2) The person responsible for the development of just-in-time manufacturing is ___d_____.

A) Henry Ford
B) Frank Seiberling
C) Charles Spaulding
D) Kiichiro Toyoda

3) Henry Ford's statement that "History is more or less bunk" is best refuted by which one of
the following statements?（b）
A) History has been shown to be 100 percent accurate.
B) History can put current activities in perspective.
C) Historical facts are seldom proven to be wrong.
D) People who write history always have an agenda.

4) The best evidence that managers must have guided the construction of the Egyptian
pyramids is ____c____.
A) how long ago they were built
B) the fact that they were built by hand
C) their sheer size
D) their majestic beauty

5) How many workers were involved in building a single Egyptian pyramid?

A) millions （d)
B) tens of millions
C) about 50,000
D) about 100,000

6) Proof that the pyramids were well-managed projects can be seen in the fact that they
____a____.
A) are famous the world over
B) are unique
C) have lasted thousands of years
D) were built in a desert land

7) Getting 100,000 workers to work together to build an enormous pyramid is evidence of

which management function?(b)
A) planning
B) organizing
C) monitoring
D) budgeting

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8) Successfully designing a 450-foot-tall pyramid is primarily evidence of which
management function?(a)
A) planning
B) organizing
C) monitoring
D) leading

9) Making sure that a pyramid is built on time and according to plan is evidence of which
management function?(c)
A) planning
B) organizing
C) monitoring
D) leading

10) Convincing the ministers who controlled money and resources in ancient Egypt that
building a pyramid was worth the effort is evidence of which management function?
A) planning(d)
B) organizing
C) monitoring
D) leading

11) The shipbuilding facility in fifteenth-century Venice resembled ____a____.

A) an auto assembly line
B) how Silicon Valley workers design new software
C) how handmade sweaters are knitted
D) how a chef makes a superb pasta dish

12) The "floating assembly line" in Venice operated _____a___.

A) centuries before the Industrial Revolution
B) during the Industrial Revolution
C) shortly after the Industrial Revolution
D) long after the Industrial Revolution

13) Evidence that managers in the fifteenth-century Venetian shipbuilding facility were
interested in job satisfaction is best shown by which one of the following?(c)
A) inventory systems
B) warehouses for materials
C) wine breaks for employees
D) an accounting system

14) Evidence that managers in the fifteenth-century Venetian shipbuilding facility were
interested in controlling costs is best shown by which one of the following?(d)
A) inventory systems
B) warehouses for materials
C) wine breaks for employees
D) an accounting system

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15) Evidence that managers in the fifteenth-century Venetian shipbuilding facility were
interested in keeping track of materials is best shown by which one of the following?(c)
A) an accounting system
B) an assembly line
C) an inventory system
D) wine breaks for employees

16) The Industrial Revolution is largely credited with ushering in the birth of ____a___.
A) the corporation
B) fair pay for workers
C) craftsmanship
D) fair treatment for workers

17) Industrial Revolution factories needed accurate demand forecasts to avoid making
___c_____ products.
A) the wrong
B) poor quality
C) too many or too few
D) too large or too small

18) The Industrial Revolution made ___c_____ necessary for manufacturing organization's
success for the first time in history.
A) decentralization
B) customer satisfaction
C) product demand
D) management

19) What may be the most important pre-twentieth century development in management was
the ____a____.
A) Industrial Revolution
B) personal computer
C) building of the Brooklyn Bridge
D) American Revolution

20) The size and scope of Industrial Revolution factories made such things as ____b____
necessary for companies.
A) materials
B) hierarchical organization
C) supplies
D) revenues and costs

21) What we call job specialization today was termed ____c____ in the eighteenth century.
A) hierarchy
B) job sharing
C) division of work
D) division of labor

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22) ____c____ was a strong proponent of division of labor.
A) Max Weber
B) Frederick W. Taylor
C) Adam Smith
D) Henry Gantt

23) Early proponents of division of labor made claims that it could dramatically __c______.
A) improve employee morale
B) increase sales
C) increase quality
D) increase productivity

24) Real world studies have shown that division of labor __d______.
A) results in dramatic, permanent productivity increases
B) has drawbacks
C) has no drawbacks
D) works only in very small organizations

25) Adam Smith's Wealth of Nations was first published in the same ___b_____ as the
Declaration of Independence.
A) city
B) year
C) publishing house
D) country

26) Job specialization entails breaking down a complex job into ___c_____.
A) five key components
B) broad general categories
C) simple, narrow repetitive tasks
D) nonrepeating tasks

27) Frederick W. Taylor is most closely associated with which one of the following?
A) general administrative theory（d)
B) time-and-motion studies
C) idealistic workplace
D) scientific management

28) Max Weber helped ____a____.

A) develop the idea of the idealistic workplace
B) develop general administrative theory
C) develop scientific management
D) carry out time-and-motion studies

29) ____a____ is the originator of the principles of management.

A) Henri Fayol
B) Max Weber
C) Hugo Munsterberg
D) Henry Gantt

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30) Frank and Lillian Gilbreth were best known for ____b____.
A) time-and-motion studies
B) industrial psychology
C) the Fourteen Principles of Management
D) scientific management