Program Mandate

Program Mandate

Program Version Control

Version Date Author Changes / Comments

Program Mandate

1- Purpose

 The information in the Mandate will trigger the Starting Up for

the selected program It will provide a brief overview of the
purpose of the project and provide enough of a description to
complete the following sections. If information to complete the
following sections is not available, state that it is unavailable
and state the person accountable and schedule for
completion

2- Authority Responsible

 State the Authority responsible for approving the program

business case and planned resources

3- Organiztional Objectives

 Explain what the organization is trying to achieve by stating

its target objectives which should be measurable and defined.
State the objectives following the SMART formula (Specific,
Measurable, Attainable, Reasonable, and Timely)

4- Progrm Scope

 Describe the major deliverables that required from the

program along with specific products, which are not part of
the program. State the major schedule milestones. Describe
the major dependencies and interdependencies, which will
exist after implementation
Program Mandate

5- Constraints

 Describe the known constraints for the program , e.g.

(amount of resources available to the program , funding , time
, …… )

6- Quality Expectations

 Describe the organization’s Quality Expectations with

reference to the relative importance of schedule, budget, and
quality of the product so that future decisions are based on
factors which are paramount to the program’s success.
Describe whether the organization expects compliance with a
specific quality standard, i.e., ISO, Baldridge, Demming, etc

7- Customers and Users

 Include the names of all known users, customers and any

other program stakeholders which may be involved in or
interested this program.
8- Other Information

 If the Program Mandate is based on earlier work or an earlier

program, there may be other useful information. For any
referenced information, include the document name, location,
author, final version, and final version date
Program Mandate

Appendices

 References

 Terminology

TERM DEFINITION