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Republic of the Philippines

PALAWAN STATE UNIVERSITY


College of Hospitality and Tourism Management

PROPONENTS:

Cabanillas, Jeric S.

Echague, Galil

Hinolan, Aubrey

Tinawin, James Patrick

Conde, Rafael
Table of Contents
Chapter1: COSTA PALAWAN
RESORT…………………………………...................................................................4
Chapter2: BACKGROUND..........................................................................................5
About Us............................................................................................................5
Location.............................................................................................................5
How to get there................................................................................................5
Accommodation Schedules...............................................................................5
Awards and Recognition...................................................................................6
Department of Tourism.....................................................................................7
Provisional Certificate of Authority to Operate................................................7
Cleaning and Safety Protocols...........................................................................8
Chapter3: PROPERTIES-AMENITIES........................................................................9
Food and Drinks.................................................................................................9
Parking and Transportation................................................................................9
Things To Do.....................................................................................................9
Outdoors............................................................................................................9
Spa.....................................................................................................................10
Guest Service.....................................................................................................10
Facilities and Amenities.....................................................................................10
Language Spoken...............................................................................................10
Pets Restriction..................................................................................................11
Rooms................................................................................................................12
Premier Suite......................................................................................................12
Classic Twin......................................................................................................13
Classic Queen....................................................................................................15
Deluxe Suite.......................................................................................................16
Standard Classic.................................................................................................18
Family Suite.......................................................................................................19
Deluxe Suite (new).............................................................................................21
Premier Suites(new)...........................................................................................23
PoolAccess.........................................................................................................24
Conference and Convention Hall.......................................................................27
Accommodation.................................................................................................27
Exclusive events.................................................................................................27
Marketing and Promotions.................................................................................29
Holiday Promos-Family/Barkada Treats............................................................29
Swim and Dine Packages...................................................................................29
Tour Desk...........................................................................................................31
Underground River Tour....................................................................................31
Palawan Butterfly Ecological Garden and Tribal Village..................................31

Chapter4: ACCREDITATION....................................................................................32
Department of Tourism....................................................................................32
DOT Memorandum Circular 2012-02..........................................................32
The Tourism Act of 2009 R.A 9593.............................................................32
Accreditation Standards................................................................................33
Dimension 1: Arrival/Departure...................................................................33
Dimension 2: Public Areas...........................................................................33
Dimension 3: Bedroom.................................................................................34
Dimension 4: Bathroom...............................................................................36
Dimension 5: Food and Beverage................................................................37
Dimension 6: Amenities and Service...........................................................37
Dimension 7: Business Practices.................................................................38
Review from Agoda.....................................................................................40
Review from TripAdvisor............................................................................41
Chapter5: SOP ACCOUNTING..............................................................................42
Standard Operating Procedure......................................................................42
Reasons for Having SOP’s..........................................................................42
Accounting...................................................................................................42
Organization Chart.......................................................................................44
Concept of Accounting................................................................................47
Accounting Standard....................................................................................48
Function of Accounting Standard................................................................48
Process of setting Accounting Standard.......................................................49
Accounting Practice.....................................................................................49
Understanding Accounting Practices...........................................................50
Five Important Principles of Modern Accounting.......................................51
Function of Accounting...........................................................................................53
Following the Accounting Function in a hotel........................................................55
Conclusions.............................................................................................................55
Roles and Responsibilities.......................................................................................57
Value of Accounting Department............................................................................59
Importance of SOP’s for Accounting & Finance Department………………..…...59
CHAPTER I COSTA PALAWAN RESORT
CHAPTERII

BACKGROUND

Costa Resort Palawan is considered as one of the many minimalist resorts in Palawan

with a modern style, cozy vibes, and nice ambiance. Its operation never ceases for it is open

all-year-round with a number of 112 rather spacious accommodation that would indeed satisfy

the needs of the guests. The resort itself is not exclusive for those who want relaxation for it is

open for all and suits every type of guest there may be a businessman and the like. The luxury

of a resort hotel within the city can be experienced at a budget and within the reach of the

guests since the resort itself was situated within the heart of the city.

LOCATION

Libis rd. Corner Hagedorn rd. Brgy. San Pedro, Puerto Princesa City, Palawan, 5300
MIMAROPA

HOW TO GET THERE

●Private convenient shuttle

●Taxi or Rental car

●Motorcycle or Tricycle

●Multicab

●Walking

CHECK-IN/CHECK-OUT

Check-in from: 02:00PM


Check-out until: 12:00 Midnight

AWARDS AND RECOGNITIONS


DEPARTMENT OF TOURISM(DOT)

PROVISIONAL CERTIFICATE OF AUTHORITY TO OPERATE


CLEANING AND SAFETY PROTOCOL

●Enhanced cleanliness measure

●Social Distancing

●Safety measures

CHAPTER III

PROPERTIES-AMENITIES

Food and Drinks

➔1 Restaurant

➔1 Coffeeshop/café

➔1 Bar

➔Room service available

➔Coffee/tea in common area(s)

Parking and Transportation

➔Free self-parking on site

➔Free round airport shuttle from 5:00AM–10:00PM

➔Airport shuttle at scheduled times, on request

➔Area shuttle (surcharge)

Things To Do

➔Kayaking

➔Bicycling

➔Outdoor Pool

➔Spa Service

➔Swimming
Outdoors

➔BBQ grill(s)

➔Beach front location

➔Garden

➔Picnic area

➔Pool sun lounge

➔Pool umbrellas

➔Terrace

➔Souvenir shop

➔Veranda

Spa

➔Massage–on the beach

➔Massage–Swedish

➔Massage/treatment rooms

Guest Service

➔24-hour front desk

➔Concierge service

➔Daily housekeeping

➔Dry cleaning service

➔Laundry facilities ➔Luggage storage

➔Tour/ticket assistance

Facilities/Amenities

➔Internet Access

➔Elevator
➔24hourssecurity

➔Fire alarm system

➔Designated smoking areas

Languages Spoken

➔English

➔Chinese(Cantonese) ➔Chinese(Mandarin)

➔Filipino

Pets Restrictions

➔i.e. cats and dogs

ROOMS

Premier Suite

●75 square meters

●3 person

●1 king bed

Room Amenities

Accessibility

●Wheelchair is accessible

●Bedroom

●Air Conditioned

●Bedsheets

●Pillows

●Blackout drapes/curtains

●Rollaway/extra beds(surcharge)

Bathroom

●Free toiletries
●Hairdryer (upon request)

●Private bathroom with glass-enclosed shower

●Shower

●Slippers

●Towels

Food and Drinks

●Coffee/tea maker

●Electric kettle

●Free bottled water

●Minibar

●Refrigerator

Internet

●Free Wi-Fi

More

●Daily housekeeping

●Garden view

●Individual decorated

●Individual furnished

●Iron/ironing board (upon request)

●Work desk

●Livingroom

●Safe

●Private balcony

●Private breakfast area

●Couple Spa Jacuzzi


Classic Twin

31 square meters

4 person

1 large twin bed

Room Amenities

Bedroom

●Air Conditioned

●Bedsheets

●Pillows

●Blackout drapes/curtains

●Rollaway/extra beds(surcharge)

Bathroom

●Free toiletries

●Hairdryer (upon request)

●Private bathroom with glass-enclosed shower

●Shower

●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable channels and movie available by request

Food and Drinks

●Coffee/tea maker

●Electric kettle

●Free bottled water

●Minibar
●Refrigerator

●Room service (limited)

Internet

●Free Wi-Fi

More

●Daily housekeeping

●Garden view

●Individually decorated

●Individually furnished

●Iron/ironing board (upon request)

●Work desk

●Safe

●Lift/elevator access

●Private veranda

●Spa

●Non-smoking

Classic Queen

31 square meters

4 person

1 Queen Bed

Room Amenities

Bedroom

●Air Conditioned

●Bedsheets
●Pillows

●Blackout drapes/curtains

●Rollaway/extra beds(surcharge)

Bathroom

●Free toiletries

●Hairdryer (upon request)

●Private bathroom with glass-enclosed shower

●Shower

●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable channels and movies available upon request

Internet

●Free Wi-Fi

More

●Daily housekeeping

●Garden view

●Individually decorated

●Individually furnished

●Iron/ironing board (upon request)

●Laptop workspace

●Spa

●Lift/elevator access

●In-room safety deposit box

●Private veranda
●Non-smoking room

Deluxe Suite

55 square meters

3 person

1 king size bed

Room Amenities

Bedroom

●Air Conditioned

●Bedsheets

●Pillows

●Blackout drapes/curtains

●Rollaway/extra beds(surcharge)

Bathroom

●Free toiletries

●Hairdryer (upon request)

●Private bathroom with glass-enclosed shower

●Shower

●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable channels and movies available by request

Food and Drinks

●Coffee/tea maker

●Electric kettle
●Free bottled water

●Minibar

●Refrigerator

●Room service (limited)

Internet

●Free Wi-Fi

More

●Daily housekeeping

●Garden view

●Individually decorated

●Individually furnished

●Iron/ironing board (upon request)

●Work desk

●Spa

●A private balcony

●Private lounge area

●Walk-in closet

●Non-smoking room

Standard Classic

35 square meters

4 person

1 queen size bed

Room Amenities

Bedroom

Air Conditioned
●Bedsheets

●Pillows

●Blackout drapes/curtains Bathroom

●Free toiletries

●Hairdryer (upon request)

●Private bathroom with glass-enclosed shower

●Shower

●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable channels and movies available by request

Food and Drinks

●Free bottled water

●Minibar

●Minifridge

●Room service(limited)

Internet

●Free Wi-Fi

More

●Daily housekeeping

●Garden view

●Non-smoking room

Family Suite

90 square meters
7 person

1 king size and 4 single beds

Room Amenities

Bedroom

●Air Conditioned

●Bedsheets

●Pillows

●Blackout drapes/curtains

Bathroom

●Free toiletries

●Hairdryer (upon request)

●Private bathroom with glass-enclosed shower

●Shower

●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable channels and movies available by request

Food and Drinks

●Kitchen

●Coffee/tea maker

●Electric kettle

●Free bottled water

●Minibar

●Refrigerator

●Roomservice(limited)
Internet

●FreeWi-Fi

More

●Dailyhousekeeping

●View

●Work Desk

●Spa

●Private Lounge Area

●Closet

●Non-smoking room

DeluxeSuite(new)

42 square meters

3 persons

1 queen size bed

RoomAmenities

Bedroom

●Air Conditioned

●Bedsheets

●Pillows

●Blackout Drapes/curtains

●Rollaway/extra beds(surcharge)

Bathroom

●Free Toiletries

●Hairdryer(onrequest) ●Privatebathroomwithglass-enclosedshower

●Shower
●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable Channels And Movies Available By Request

FoodandDrinks

●Coffee/tea maker

●Electric Kettle

●Free Bottled Water

●Minibar

●Refrigerator

●Roomservice(limited)

Internet

●FreeWi-Fi

More

●Dailyhousekeeping

●View

●Iron/ironing board(onrequest)

●Work Desk

●Balcony

●Spa

●Private Lounge Area

●Walk-in closet

●Aprivateveranda

●Non-smoking room

●Telephone
●Sofabed

PremierSuites(new)

48 square meters

3 person

1 king size bed

RoomAmenities

Bedroom

●Air Conditioned

●Bedsheets

●Pillows

●Blackout Drapes/curtains

●Rollaway/extra beds(surcharge)

Bathroom

●Free Toiletries

●Hairdryer(onrequest)

●Privatebathroomwithglass-enclosedshower

●Shower

●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable Channels And Movies Available By Request

● FoodandDrinks

●Coffee/tea maker

●Electric Kettle
●Free Bottled Water

●Minibar

●FreeWi-Fi

●Dailyhousekeeping

●View

●Iron/ironing board(onrequest)

●Work Desk

●Balcony

●Spa

●Aprivateveranda

●Non-smoking room

Pool Access

35 square meter

4 person

2 double beds

Room Amenities

● Bedroom

●Air Conditioned

●Bedsheets

●Pillows

●Blackout Drapes/curtains

●Rollaway/extra beds(surcharge)

● Bathroom

●Free Toiletries

●Hairdryer(onrequest)
●Privatebathroomwithglass-enclosedshower

●Shower

●Slippers

●Towels

Entertainment

●32-inch flat-screenTV

●Cable Channels And Movies Available By Request

FoodandDrinks

●Coffee/tea maker

●Electric Kettle

●Free Bottled Water

●Minibar

●FreeWi-Fi

●Dailyhousekeeping

●PoolView

●Individualdecorated

●Individualfurnished

●Iron/ironing board(onrequest)

●Work Desk

●Aprivateveranda

●Non-smoking room
COSTA CONVENTION HALL

Accommodate
●Wedding
●Birthday
●Debut
●Seminar
●Team Building All Occasions

➔800paxmaximumcapacity
➔ CentralizedAir-conditioning
➔ ParkingSpace
➔ Wi-Fi/Internet Service
➔ Security Guard
➔ Restrooms
➔ Table Chair

Wedding at Costa

Php90.000.00

PackageInclusion

●Basic Reception Setup

●3 layered elegant wedding cake

●1 bottle of wine for bridal toast

●Welcome Signage

●Menu Cards/food labels ●PlacecardsforVIPtable

●Table Number For Guest Tables

●Registration,souvenirs and gifts tables

●Basic Sound System Microphone ●LCDscreen&projector

●Standby Waiters During Function/event

●Complimentaryovernightstayinadeluxesuiteroomw/ breakfastfor2person
●Freeuse Wi-Fi
PROMOTION

SeasonPromo-Family/Barkada Treat

●Php350 Per Pax

●Minimum Of 8 Persons

●BOODLEFIGHTWITHFREEUSEOFSWIMMINGPOOL OPENFROM9AM-

10PM

SwimDineandStay

Php1,999.00GOODFOR2PERSON

DaytimeuseOnly:9:00AM–5:00PM Inclusion:

●(8)Eighthoursstayinclassicroom

●Freeuse Pooland Towels

●Plated Meals For 2 Persons Additional:

●Extraperson:Php600

●Extrakid:Php.300

●Extrahour/s:Php500/hour

BeMyValentinesPromo

Php.999GOODFORTWO(2)

Inclusion:PlatedServing

●2 main course

●1 appetizer

● 1 dessert

●Glass Of Juice/tea

●(romantic setup private veranda)

ChristmasBBQNightPromo

Freeuse Swimming Pool With Acoustibond Php499.00/pax


Inclusion:

●Unli Barbecue (Pork,Chicken,Seafood/Veggies.)

●Unli Rice

●Unli Quarantine Delight Cocktails ForRoomPromo:

●Php3,500/night good for two persons


TOURDESK

UndergroundRiverTour

SitioSabang,Cabayugan,PPC,Palawa

Adult:Php2,250.0per person Kid(3-7yearsold):Php1,650.00perkid

Inclusion:

●Air Conditioned Vantrafer(hotel-site-hotel)

●Service Of Licensed Tour Guide

●BuffetlunchinarestaurantlocatedinSabangbeach

●Entancefee

●Boat Fees

●Permit Fees

●Environmental Fee

Palawan Butterfly Ecological Garden and Tribal Village

Santa Monica,Puerto Princesa City Inclusión:

●Air-conditioned van transfer(hotel-site-hotel)

●Service Of Licensed Tour Guide

●Buffet Lunch
CHAPTER IV
ACCREDITATION

A certificate issued by the Department to a tourism enterprise that officially recognized it

as having complied with the minimum standard for

theoperationoftourismfacilitiesandservices.

DEPARTMENT OF TOURISM

A Power and function Formulate Standards For Tourism

establishmentstoensurethatfacilitiespersonnelinservicesare acceptablelocalandinternational

DOT MEMORANDUM CIRCULAR 2012-02

Point–based rating system based on inventory,availability,

conditionandqualityofaspecificfacilityaswellasitsservice.

SignedMay2,2012bytheTourismSecretaryRamonJimenez

THE TOURISM ACT OF 2009 RA 9593

Section123 Implementing Rulesand Regulations (IRR)–Valueof Accreditation

Only accredited enterprises shall be beneficiaries of promotional,

trainingandotherprogramsoftheDepartmentanditsattached agenciesandcorporations

Accredited Enterprises Shall Give Due preference to other accredited enterprises

obtaining relevant services


COSTA PALAWAN RESORTS ACCREDITATION STANDARD

(COSTA PALAWAN RESORTS 4 STAR)

DIMENSION1

ARRIVAL/DEPARTURE

1.1BUILDINGAPPEARANCE

➢Exterior in a clean fit for purpose condition.

➢Costa Palawan Resort Name Clearly Visible From The Street.

➢The Costa Palawan Resort name is visible at night.

1.4ENTRANCE/EXIT PARKING

➢Driveway is in a sound condition and free from significant potholes with no obvious

obstructions.

➢Driveway Entrance Is Clearly Marked And Is Visible At Night

➢Clearly designated parking area that meets the relevant provisions

oftheNationalBuildingCode.

➢Valet Parking Is Provided

1.5SECURITY

➢Professional security in place 24 hours at main entry points.

➢Property and security service designed ensure guest safety at all times .

➢MonitoringofCCTV24hours.

DIMENSION2 PUBLICAREAS
2.2PUBLICAREAS–DECORATION-CONDITION AND MAINTENANCE ➢No evidence
of wear and tear,inane condition throughout.

2.7PUBLIC AREAS–ROOM CLIMATE


➢All public areas are air-conditioned or have temperature control initiatives and maintain

a temperature between 20-25 degree year round,exception areas where elevation 2000

ft.above sea level.

2.13PUBLIC AREAS-CLEANLINESS

➢Withanew Lookandfeel,verycleanandshiningsurfaces,

excellentattentiontodetail,bathroomsarealways outstanding condition throughout the

day.

DIMENSION 3 BEDROOM

3.1ROOM SIZE

➢Premiere Suite–75 square meters

➢Classic Twin–31 square meters

➢Classic Queen–31 square meters

➢Deluxe Suite–55square meters

➢Standard Classic–35 square meters

➢Family Suite–90 square meters

➢Deluxe Suite(new)–42 square meters

➢Premier Suite(new)-48 square meters

➢PoolAccess–35 square meters

3.2SUITES AVAILABILITY

➢5%of rooms are suites (Costa Palawan Resort are Suitess hall have a king size

bed“Master's Bedroom, kitchen, balcony, private veranda,private bathroom with glass-

enclosed hower, and telephone.


3.3ROOMS FOR PERSONS WITH DISABILITIES (PWD)-AVAILABILITY

➢PremiereSuite(75 square meters)

➢3 person

➢1 king bed

➢Wheelchair Accessible
3.23 BEDROOM–ACCESSORIES AND AMENITIES AVAILABLE

➢Electronic Key Card System

➢Security Devices Such As Peepholes To View Visitors.

➢Coathanger(wooden)

➢Walk-in closet

➢Work Desk

➢In-room safety deposit box

➢Drinking water and one glass per guest

➢Coffee/tea maker

➢Telephone Each Room With Dial Direct Dial

➢32-inch flat-screenTV

➢FreeWi-Fi

➢Iron/ironing board(onrequest)

3.3ROOMS FOR PERSONS WITH DISABILITIES(PWD)-AVAILABILITY

➢PremiereSuite(75 square meters)

➢3 person

➢1 king bed
➢Wheelchair Accessible

3.23BEDROOM–ACCESSORIES AND AMENITIES AVAILABLE

➢Electronic Key Card System

➢Security Devices Such As Peepholes To View Visitors.

➢Coathanger(wooden)

➢Walk-in closet

➢Work Desk

➢In-room safety deposit box

➢Drinkingwaterandoneglassperguest

➢Coffee/tea maker

➢Telephone Each Room With Dial Direct Dial

➢32-inch flat-screenTV

➢FreeWi-Fi

➢Iron/ironing board(onrequest)

DIMENSION4 BATHROOM
4.1BATHROOM–MINIMUM REQUIREMENTS

➢Showerswithfunctioninghotandcoldwater

➢Toilet System Is Working Order

4.2BATHROOM–SHOWER/BATH QUALITY

➢Privatebathroomwithglass-enclosedshower

4.10TOWELS–QUALITY AND CLEANLINESS

➢Highest, plush range of towels in as new condition,100%cotton

4.12BATHROOM–OVERALL CLEANLINESS ➢New Look And Feel,very clean and

shining surface,excellent attention to detail.


DIMENSION5
FOODANDBEVERAGE
5.1FOOD AND BEVERAGE

➢Breakfast Room Available

➢Full Service Restaurant Open 7 Days A Week (including breakfast)

➢Additional Specialty Restaurant/fine dining

5.2FOOD AND BEVERAGE–OPTIONS AVAILABLE

➢The Menu Of Outstanding Variety Of Special Cuisine(fine dining, fresh

juices,extension wine list)

5.4RESTAURANT–DECORATION FURNITURE-QUALITY

➢Excellent Quality,high grade fabrics,coordinated design,linen tablecloths,ergonomic

DIMENSION6 AMENITIES AND


SERVICE
6.1 AMENITIES–GUEST SERVICE

➢Free Wi-Fi/Internet Connection Available In public areas for guests.

➢Daily Housekeeping And 24 Hours Room Service

➢24-hour front desk

➢Tour/ticket assistance

6.2AMENITIES–WELLNESS SERVICE

➢Massage Service

➢Spa With 3 Treatment Options

➢Swimming Pool With Clean And Well Maintained Facilities

➢jacuzzi

6.3AMENITIES–GENERAL SERVICE

➢Souvenir Shop
➢Tourdesk

6.4AMENITIES–CONFERENCE/FUNCTION VENUE

➢Conferencefacilities/function rooms to cater for groups(50—100 people)

➢Conference Equipment;

➢Projector

➢Screen

➢Whiteboard

➢Microphone

➢Soundsystem

➢Chairs

➢Table

➢Lightning

➢Temperature Control

➢cleanliness

DIMENSION7
BUSINESSPRACTICES
7.1BUSINESSPROCESS

➢Emergencyandfreeevacuationproceduresarefollowedandin place.

➢Backup Generator Emergency Power Is Available,capable of providing fullpower.

7.2BARRIER-FREE FACILITIES FOR PERSON WITH DISABILITY

➢Room Designed For PWD

➢Elevator
REVIEW FROM AGODA
REVIEW FROM TRIPADVISOR

CHAPTERV
SOP ACCOUNTING

STANDARD OPERATING PROCEDURE

A Standard Operating Procedure(SOP)is a set of step-by-step instructions compiled by an

organization to help workers carry out routine operations. SOPs aim to achieve efficiency,

quality output and uniformity of performance, while reducing miscommunication and failure

to comply with industry regulations.

ReasonsforHavingSOPs

❖To provide people with all the safety, health,environment and operational information.

❖Toensurethatprocessescontinueuninterruptedandcompleted

onaprescribedscheduleandmaintainqualitycontrolof processesandproduct.

❖Toensurethatnofailuresoccurinanyprocesses.

❖Toensurethatapprovedproceduresarefollowedincompliance

withcompanyandgovernmentregulation.

❖To serve as a historical record of the whole process which is done and have a basis of

that when the process changed.

❖To provide training and guidance for new staff.

ACCOUNTING

Accounting is the process of recording financial transactions pertaining to business.The

Accounting process includes summarizing, analyzing and reporting these transactions to

oversight agencies, regulators and tax collection entities.


ACCOUNTING ORGANIZATIONAL CHART
(COSTA PALAWAN RESORT)

Finance & Accounting Controller- is a senior management role that oversees all functions of

an organization's finance and accounting department. For Small Businesses, this may even be

an executive position.

F&A Controller Secretary- maintains the smooth running of a variety of administrative and

clerical duties. They handle schedules, coordinate meetings and visits, organize files, answer

phones and perform a huge array of other essential tasks.

Asst. Financial Controller- Preparing and consolidating financial statements and reports.

Assisting with the development and evaluation of budgets and preparing budget reports.

Supporting the formulation and implementation of control systems within the organization.

Accounts Receivable- is to ensure their company receives payments for goods and services,

and records these transactions accordingly. An Accounts Receivable job description will

include securing revenue by verifying and posting receipts,and resolving any discrepancies.
Account Receivable Clerk - is an accounting professional who ensures organizations receive

payment for services offered or goods sold to clients. This typically involves sending bill

reminders and statements to clients, posting financial transactions to an accounting system and

making bank deposits.

Accounts Payable Controller - involves providing financial, administrative and clerical support

to the organization. Their role is to complete payments and control expenses by receiving

payments, plus processing,verifying and reconciling invoices.

Income Auditor- is an accountant who documents all revenue that a business receives.

He maintains records that are used by other departments to perform required financial

procedures,including tax preparation and profit- and loss analysis. In Addition,an auditor

safeguard an organization against monetary theft.

Night Auditor - responsibilities include checking in guests, handling their requests and taking

reservations. The Night Auditoral soreconcilesall accounts, processes invoices and prepares

paychecks.

Payroll Controller- position reports to a Payroll Manager. He/ she is mainly responsible for

monitoring, controlling and ensuring the accuracy of the monthly payroll. On time and

accurate payroll the key deliverable of the role.

Payroll clerks- are responsible for all tasks relating to payroll processing such as collecting

employees' timesheets and payroll data, calculating wages,issuing statements,detailing

earnings,and preparing paychecks.


Cost Controller- is responsible for controlling the project costs; This includes planning,

developing, controlling, and forecasting the project's budget. The goal of a cost controller is

to minimize the deviation from the budget and ensure that the project is completed within the

approved budget.

CONCEPT OF ACCOUNTING

Accounting concepts are general rules of assumptions made while preparing the financial

statements. These concepts help the internal and external users to understand and interpret the

accounting information similarly.

BusinessEntityConcept

DualAspectConcept

GoingConcernConcept

AccountingPeriodConcept

MoneymeasurementConcept

CostConcept

VerifiableObjectiveEvidenceConcept

RealizationConcept

AccrualConcept

DisclosureConcept

MaterialityConcept

ConsistencyConcept

ConservationConcept
ACCOUNTING STANDARD

❖Accounting Standards can be defined as the written statements issued regularly by

accounting institutions.

❖These standards reused hardcode the accounting principle that have been generally

accepted widely.

❖These are the guidelines used to prepare and present the financial statements which help

in the reporting of accounting information.

❖Accounting Standard can be defined as a superstition issued regularly by accounting

institutions which are used to hard code the accounting principle that have been
generally accepted widely.

FUNCTION OF ACCOUNTING STANDARD

❖Improving credibility and reliability of financial statements.

❖Accounting Standards determine the regulations and corporate accountability, which

helps to assess the managerial skills in maintaining and improving the


profitability,liquidity and solvency.

❖Accounting professionals get guidance through these accounting standards,which help

them to prepare and audit the financial statements

PROCESS OF SETTING ACCOUNTING STANDARDS


❖Determining the board for issuing accounting standards and listing them according to

priority.

❖Seeking assistance from various study groups to formulate standards. These groups

prepare the preliminary draft of accounting standards according to the topics assigned

to them.

❖Issuing the draft of the standards as an exposure draft for inviting comments by the

members of institutes and public at large,after considering the views of associations.

❖Considering the comments on the exposure draft and preparing a final draft to be

submitted to the council of the institute.

ACCOUNTING PRACTICE

❖Accounting practice is the coding of the day-to-day financial operations of a business

entity necessary to produce the legally required financial statements.

❖Public companies theUnited States must follow GAAP their accounting practice.

❖Two Popular Accounting Methods Are Cash Accounting And Accrual accounting.

UNDERSTANDING ACCOUNTING PRACTICES

Accounting practice is necessary so that a company can produce the annual and legally

required financial statements: the income statement, the comprehensive income statement,the

balance sheet,the statement cash flows,and statement stockholders equity.


FIVE IMPORTANT PRINCIPLES OF MODERN ACCOUNTING

1.THE REVENUE PRINCIPLE

This principle defines a point in time when bookkeepers may record a transaction as

revenue on the books. The revenue principle states that revenue for the business is earned

and recorded at the point of sale.This means that revenue occurs at the time at which the

buyer takes legal possession of the item sold or the services performed, not at the moment

at which cash for the transaction is accepted by the seller.This Concept Is Sometimes Called

The“revenue recognition principle.”

2.THE EXPENSE PRINCIPLE

This principle defines a point in time at which the bookkeeper may log a transaction as an

expense in the books. The expenses principle, or expense recognition principle, states that an

expense occurs at the time at which the business accepts goods or services. Essentially, it means

that expenses occur when the goods are received or the service performed,regardless of when

the business is billed or pays for the transaction.

3.THE MATCHING PRINCIPLE

The matching principle states that each item of revenue with an item of expense. For

Example,if you are selling tacos, you could count the expense of the shells, meat, and toppings

at the time at which a customer buys the taco. In other words, you match the expense of the

taco ingredients with the revenue earned from sale of the taco. When a business applies the

Revenue, expense, and matching principles in practice, they are operating under the accrual

accounting method.
4.THE COST PRINCIPLE

The cost principle states that you should use the historical cost of an item in books, not

their sell cost. For Example, if your business owns property, such as real estate or vehicles,

those should be listed as the historical costs of the property, not the current fair market value

of the property.

5.THE OBJECTIVITY PRINCIPLE

Theobjectivityprinciplestatesthatyoushoulduseonlyfactual, verifiable data in the books,

never subjective measurement of values. Even if the subjective data seems better than the

verifiable data, the verifiable data should always be used.

FUNCTION OF ACCOUNTING

❖The accounting helps in the maintenance of bookkeeping and recordkeeping.

❖Accounting helps in the collection and storage of the financial information, transactions

happening within the organization,and financial activities happening in the

organization.

❖It helps in tracking several financial information daily or on a monthly basis.

❖It helps in the creation and documentation of financial history from day to the latest

period.

❖It helps in the formulation of comprehensive financial policy for the business.

❖It is also utilized in preparation of budget and financial projections.

❖It also helps in the reconciliation of information between two sources of financial

systems.

❖It also helps in the reconciliation of information between two sources of financial

systems.
❖The accounted information can be shared with the external stakeholders with the intent

for business planning growth.

♪Accounting does not focus on the activities about the capital budgeting. It also helps in

audit functions and curbs the internal weakness as it makes the systems accountable.

❖A business or organization can prepare and work on several journals to maintain different
accounts.

❖A comprehensive accounting system ensures that the accounts of corporate expenses do

not get mixed with the personal accounts of vice presidents or managers. Such instances

are generally referred to as redflags.


THE FOLLOWING IS THE ACCOUNTING FUNCTION IN A HOTEL

❖Money Out–making payments and keeping the bills paid

❖Money In–processing incoming payments

❖Payroll– make sure everyone gets paid(including the government)

❖Reporting–preparing financial reports,e.g.P&L,Balance Sheets and budgets

❖FinancialControls–to avoid errors,fraud and theft

TYPES OF ACCOUNTING

1–Management Accounting

This type of accounting observes the performance of a business and identifies the

opportunities to improve the entity's financial health. Such a system or function recommends

the management with a price that it should set to make the business profitable.The management

helps in preparation of internal management reports. It Looks Into Trends, expectations on

sales and corresponding costs. It also helps the management in comprehensive workforce

planning. Inshort, it could be inferred that it helps the organization to make decisions on the

management.

2–FinancialAccounting

This type of accounting utilizes accounting transactions and transforms them into

consolidated financial statements.These systems also help in historical analysis. The users of

the results presented by the financial accounting functions can be utilized by creditors and

lenders.
3–InternalAccounting

Internal accounting monitors and examines the controls and processes implemented within

the organization to detect fraud and weakness within the management and teams.

4–TaxationAccounting

These account for taxes paid by the business to the revenue authority. This system ensures

that the returns on taxes are paid within deadlines.

Such systems additionally facilitate the planning of taxes.

5–CostAccounting

This function of accounting helps the organization make decisions on the amounts and types

of costsitincurs. It segregates and lists down all the components of costs that the business

incursor serves to produce finished goods.

CONCLUSION

The knowledge of accounting functions is critical for comprehensive business

management.They additionally play a crucial role in daily pursuit of life.It helps tactful Record-

keeping resources of the organization,which in turn ensures compliance with the organization.

The lenders and investors only lend and invest in those businesses that have sound accounting

practices.

ROLES AND RESPONSIBILITIES

♪One of the primary responsibilities is to properly collect all the financial data and then

prepare the financial statements/reports. These Reports Are Used In The Preparation Of

Budgets,forecasts, and other decision-making reports.Additionally,these reports are

also used for communication with lenders,investors,and other stakeholders.


❖Maintenance of a healthy relationship with the vendors by ensuring that they get paid on

time. However, they should look for opportunities to save money by availing

discounts/incentives due to timely or advance payments.At The Sametime, the

accounting department should also ensure that the minimum amount of money goes out

prepayment,but without any late payment charges.

❖Track account receivables and outstanding invoices, and advice in case any collection

actions are required. The accounting department should ensure that the customers pay

the invoices on time and maintain an accordial/friendly relationship with them.

❖It is solely responsible for the payroll function.They have to ensure that all employees

get paid timely and accurately.Additionally, the department should also make sure that

employee taxes are assessed accurately, and the payments are made timely to the state

and federal authorities.

❖They need to maintain financial controls via reconciliations and adherence to the

applicable standards of accounting, such as US GAAP All of these practices are

implemented preventing fraud and theft.As Finance Controller, the departments should

ensure proper maintenance of the procedure swithoutanystack.


VALUE OF ACCOUNTING DEPARTMENT

The accounting department plays a vital role in running a business as it helps in tracking

both revenue (money in) and expenses (money out) while ensuring compliance with all

statutory requirements. Additionally, it also provides quantitative financial information to

management,lenders, investors,and other stakeholders,whositfor making informed business

decisions.

IMPORTANCEOFSOPsFORACCOUNTING&FINANCEDEPARTMENT

Finance and Accounts are the nerve center of any organization, the framework through

which business performance can be measured internally and externally. These departments

manage cash inflows and outflows associated with routine tasks likesupplierandrental

payments, staff salaries,monthly interest payments to financial institutions,etc. Importantly,

SOP accounting and finance are necessary directives to ensure day-to-day transactional

governance,implementation of statutory compliance measures,consistency in customer

experience (CX),anda reduction in employee training time.This Leads To Profitability,

growth,and increased goodwill for the company.

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