Annexure – Letters to Account Holder

1. Letter for Erroneous Credit (insufficient balance to reverse the credit)

Date

<Customer name>
<customer address>

Sub : - Your Account No <> with Kotak Mahindra Bank

Dear <customer name>

We refer to the Credit of Rs <transaction amount> on <transaction date> in your above

mentioned account.

We bring it your notice to you that this amount was erroneously credited to your account
which had been partially/totally withdrawn from your account due to which your account
has gone into debit balance of Rs-----------/- since the Balance in your account was not
sufficient to reverse the erroneous credit entry

We hereby request you to immediately fund your account with the said sum.

Thanking you,

Yours sincerely,

For Kotak Mahindra Bank Ltd

Authorised signatory

Name of official –