Gecor Bettis

Mobile, AL 36605
casenmommy5@gmail.com
+1 251 930 7856

To obtain a career so that I can utilize my education and past experiences.

Willing to relocate to: Mobile, AL

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

The Results Company - Mobile, AL
November 2017 to Present
Answering the telephone and filing paper work

Sales Associate/ customer service

Dillard's, Inc. - Mobile, AL
November 2016 to August 2017
Giving great customer service and answering the telephones

Sales Associate
Walmart - Mobile, AL
April 2016 to September 2016
Zoning the items in the store, helping the customers find what their looking for in the store, answering
the telephoning transferring customers to different departments.

Scheduler
Women's and Children's Hospital - Mobile, AL
February 2014 to August 2015
Working at the front desk, admitting customers in and checking them out . Also answering the telephone
to transfer customers to a patient room.

Education

High School Diploma

Murphy High School
May 2014

Skills
• 35 WPM (5 years)
• Adobe Photoshop (3 years)
• Excel (Less than 1 year)
• HTML (2 years)
• Microsoft Access (5 years)
• CSR (5 years)
• Call Center (5 years)
• Customer Care (5 years)
• Customer Service (5 years)
• Customer Support (5 years)
• Bilingual
• Microsoft Publisher
• Microsoft Publisher
• Visual Basic
• Microsoft SQL Server
• Java

Assessments

Customer Focus & Orientation — Familiar

January 2020
Responding to customer situations with sensitivity
Full results: Familiar

Sales: Influence & Negotiation — Familiar

January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with
customers to meet sales goals.
Full results: Familiar

Customer Service — Proficient

July 2020
Identifying and resolving common customer issues
Full results: Proficient

Sales skills — Familiar

January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with
customers to meet sales goals.
Full results: Familiar

Work motivation — Proficient

May 2021
Level of motivation and discipline applied toward work
Full results: Proficient

Customer focus & orientation — Proficient

October 2020
Responding to customer situations with sensitivity
Full results: Proficient

Work style: Reliability — Proficient

October 2020
Tendency to be dependable and come to work
Full results: Proficient

Medical receptionist skills — Proficient

April 2020
Managing physician schedules and maintaining accurate patient records
Full results: Proficient

Verbal communication — Completed

May 2021
Speaking clearly, correctly, and concisely
Full results: Completed

Electronic health records: Best practices — Completed

April 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use
Full results: Completed

Management & leadership skills: Impact & influence — Familiar

May 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives
Full results: Familiar

Customer service — Proficient

July 2020
Identifying and resolving common customer issues
Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Additional Information

Skills 
Computer Skills: 
Proficient with Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft
Publisher, Minitab, Internet, HTML, Adobe Photoshop, 35 WPM, 11,000 KPH 
Communication Skills 
Strong Work Ethic 
Time Management Abilities