Day 2-3. ECommerce Team Organization (Steven)

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Partner

 with  

E-­‐Commerce  team  organiza0on  

Steven  
General  manager  
Hangzhou  Kefan  Import  &  Export  Co.,  Ltd  
Steven,  Zheng  
General  manager  
Hangzhou  Kefan  Import  &  Export  

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“A  team  is  a  group  of  individuals  
working  together  to  achieve  a  goal”  

–  Wikipedia  

3  
What‘s  a  tradi0onal  team  doing  

•  Manage  the  products  


•  Promote  the  products  to  the  market  
•  Communicate  with  the  customer  
•  Manage  the  financial  
•  Push  the  order  
•  Control  the  risk

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Business  in  the  internet  era  

•  Customized  orders  
•  Small  quan0ty  orders  
•  Split  orders  
•  Difficult  to  create  trust  
•  Younger  buyers  
•  Younger  suppliers

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What  is  the  SMEs  facing  

•  Unknown  market  environment  


•  Unpredictable  product  demands  
•  Dynamic  world  economic  situa0on  
•  Fast  changing  E-­‐Commerce  circumstances    
•  High  growing  globalized  connec0ve  
•  Unknown  business  risk

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What  Kind  of  team  the  SMEs  needed  

•  Ability  to  face  dynamic  challenges  


•  Flexibility  of  the  team  organiza0on  
•  Compound  team  members  
•  A\rac0ve  market  promo0on  
•  completed  deliverable  services  
•  Fastest  response  services  
•  The  most  efficiency  team  structure  
•  High  efficient  communica0on  mechanism  

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How  we  can  make  team  compe00ve  

•  Keep  the  team  farsighted  


•  Give  team  the  vision  
•  Create  the  company  culture  
•  Enable  the  value  of  the  company  
•  Enable  the  self-­‐driven  power  of  the  team  

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Thank  you!

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