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Evidencia 5 de La Ap 16
Evidencia 5 de La Ap 16
Evidencia 5 de La Ap 16
Presentado por:
Carlos Abel Toro
Carolina Tabares Álzate
Yuri Nataly González
The supply chain has specific objectives within the physical distribution process, but in
order to successfully achieve such objectives, it is necessary to identify the
responsibilities and functions of every member involved in each of the actions that
generate added value to the quality of the micro-processes happening within the given
supply chain.
Thus, in order to get a better insight on each of the positions and their corresponding
functions within the supply chain to achieve customer’s satisfaction, complete the
following workshop. Please, have in mind the following instructions:
o Before reading the text check the meaning of the key words in the dictionary or
glossary provided in the complementary material.
Key words:
Logistics (distribution) and supply chain managers organize the safe and efficient
storage and distribution of goods (merchandise). They have to ensure that orders are
fulfilled correctly. They plan and manage the movement of goods in the supply chain;
their job is to ensure that the right products are delivered to the right place on time and
in the most cost-efficient way. Logistics and supply chain managers deal with many
parties including suppliers of raw materials, manufacturers, retailers and consumers.
Typical employers of logistics and supply chain managers are distribution companies,
consultancies, manufacturers, major commercial organizations, retailers, etc. There
could be a very significant international focus within the job, where knowledge of
international commerce, finance and import/export laws are essential and fluency in a
foreign language is recommended.
Monitoring the quality, quantity, cost and efficiency of the movement and storage of
goods. Resolving problems concerning transportation, logistics systems, imports or
exports, customer issues.
2. Review questions.
R//. Logistics (distribution) and supply chain managers organize the safe and
efficient storage and distribution of goods (merchandise). They have to ensure
that orders are fulfilled correctly.
o What do they plan and manage?
R//. They plan and manage the movement of goods in the supply chain
R//. Logistics and supply chain managers deal with many parties including
suppliers of raw materials, manufacturers, retailers and consumer
R//. Typical employers of logistics and supply chain managers are distribution
companies, consultancies, manufacturers, major commercial organizations,
retailers, etc.
o Complete the following professional profiles using the words from the boxes for
each case:
As a supply chain manager works in the supply chain for a variety of organizations;
he/she can specialize in shipping goods on behalf of other 1) COMPANIES
His/her main responsibilities will embrace tracking the movement of goods through 2)
NETWORK, overseeing the ordering and packaging process ready for dispatch and the
arrival of shipments. A supply chain manager is expected to monitor performance and
make sure targets are met, and look at ways to improve the supply 3) TRANSPOT
He / she is also responsible for managing clerical, administrative and warehouse
distribution 4) DEPOST. He / she works closely with purchasing officers, warehouse
staff and 5) STAFF clerks to make sure goods and materials arrive at the depot as
scheduled. A supply chain manager may be required to work evenings and weekends
on a 6) SCHEDULE basis.
A warehouse manager has many 1) DUTIES He / she is responsible for the following
operations:
Processing orders.
Organizing the dispatch and delivery of 2) GOODS.
Ensuring goods are stored safely.
Keeping staff fully trained.
Maintaining health and 3) SAFETY standards.
Keeping accurate records.
Managing timesheets, etc.
Warehouses are often open 24 hours a day, seven days a week so shift work is very
common in this 4) PROFESSION and managers may work some weekends and
evenings. Hours are usually 37 hours per week but there’s often the opportunity for 5)
OVERTIME.
Managers will spend some of their time in the 6) OFFICE and some of their time out on
the shop floor overseeing staff. They must be in touch with other 7) MANAGERS in the
production chain to ensure the management of goods is well coordinated. They manage
a team of people, so good communication and leadership 8) SKILLS are necessary for
this job.
C. Freight forwarder profile
4. Send your complete workshop to your instructor through the virtual learning platform.
Environment required: Virtual Learning Environment.
Materials: computer, internet, training material “The people factor: The backbone of
any supply chain”, training material “Glosario”, glossary and SENA library.
When you finish your work, send the file to your instructor through the platform as
follows:
2. Click Examinar mi equipo and look for the file in your computer. Make sure the file is
attached.
4. Click Enviar.
Note: This evidence is an individual activity. Remember to check the project guide in
order to know if you have done all the assigned activities, know how to develop them
and deliver them correctly.
Criterios de evaluación