Professional Documents
Culture Documents
Hipath 4000
Hipath 4000
Hipath 4000
HiPath 4000
OpenStage 60/80
OpenStage Key Module
www.siemens.com/enterprise
Important Information
Important Information
For safety reasons, the telephone should only be sup-
plied with power:
Q • using the original power supply unit.
Part number: C39280-Z4-C51x (x: 0=EU, 1=US,
2=UK) or
• in a LAN with PoE (Power over Ethernet), which
complies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you
encounter any problems, contact the responsible ser-
vice personnel.
Trademarks
The device conforms to the EU directive 1999/5/EC as at-
tested by the CE marking.
2
Important Information
Software update
During a software update, the phone must not be disconnected
from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by
flashing LEDs.
3
Contents
Contents
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4
Contents
5
Contents
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Responding to a callback request . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Checking/deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . 54
6
Contents
7
Contents
Privacy/Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Locked phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Activating/deactivating "do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . 108
Activating/deactivating "Speaker call protect" . . . . . . . . . . . . . . . . . . . . 109
Suppressing your phone number on the called party’s phone . . . . . . . 110
Identifying anonymous callers (trace call) . . . . . . . . . . . . . . . . . . . . . . 110
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . 111
9
Contents
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Linking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Configuring Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Connecting/disconnecting a Bluetooth device. . . . . . . . . . . . . . . . 150
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
10
General Information
General Information
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid en-
dangering yourself or other persons and to prevent damage to the
unit.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Refer-
ence Guide contains quick and reliable explanations of frequently used
functions.
Service
The Siemens service department can only help you if you experi-
ence problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
If you experience problems or defects with the phone, please dial the ser-
vice number for your country.
11
General Information
Intended use
The OpenStage phone is a desktop unit designed for voice transmission
and for connection to the LAN. Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service depart-
ment regarding faults or problems with the product.
Executive-secretary functions
The executive-secretary configuration is a special case. This is a multi-line
telephone with special features (e.g. "Call transfer to exec", "Call pickup"
and "Representative"), configured especially for executive-secretary use
Æ page 130 ff.
12
Getting to Know Your OpenStage Phone
9 5
1 6 7
3
8
4 10
1 You can make and receive calls as normal using the handset.
2 The large graphic display permits intuitive operation of the phone
Æ page 22.
3 The mode keys allow easy operation of the applications featured on
your telephone. To select a tab within a function press the relevant
key repeatedly until the required tab is displayed Æ page 17.
4 Use the TouchGuide to navigate conveniently through the applica-
tions on your telephone Æ page 18.
5 You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æ page 19.
6 The function keys allow you to call up the most frequently used func-
tions during a call (e.g. Disconnect) Æ page 16.
7 Audio keys are also available, allowing you to optimally configure the
audio features on your telephone Æ page 16.
13
Getting to Know Your OpenStage Phone
8 The touch slider allows you to adjust the current volume (e.g. tele-
phone rings - ringer volume) Æ page 16.
9 Incoming calls are visually signaled via the call display.
10 The keypad can be used to enter phone numbers and text
Æ page 20.
Headset
Key module
Handset
14
Getting to Know Your OpenStage Phone
OpenStage Manager
This program offers an additional option for tailoring your OpenStage to
your personal needs.
You can download the most up-to-date version of the software as a
zip file from the following Internet site: http://www.siemens.com/
enterprise Æ "Downloads"Æ "Software".
15
Getting to Know Your OpenStage Phone
Function keys
Audio controls
Audio keys
Touch slider
Similar to the TouchGuide Æ page 18, you can set properties for your tele-
phone, such as the volume, by sliding your finger over the touch slider.
The blue illuminated slider control displays the volume setting for the cur-
rent tone (ring tone, handset tone and loudspeaker tone). You can adjust
the volume by moving the slider left or right.
Set the lamp brightness of the touch slider Æ page 139.
16
Getting to Know Your OpenStage Phone
Mode keys
These sensor keys allow you to switch to the required application with the
simple stroke of a key.
The icons for the mode keys also appear on the display Æ page 27.
17
Getting to Know Your OpenStage Phone
Touch guide
Before using the telephone, remove the protective covering from
the TouchGuide ring surface.
With the TouchGuide, you can administer most of the functions featured
on your OpenStage phone as well as the displays.
Operation Functions when key is pressed
Press c In idle mode:
• Open the idle menu Æ page 24
In lists and menus:
• Go to next level
Entry selected:
• Perform action
You can now access a context menu:
• Open the context menu
Press a In idle mode:
• Open the idle menu Æ page 24
In lists and menus:
• One level back
Entry selected:
• Cancel action
In input fields:
• Delete character to the left of the
cursor
Press d In lists and menus:
• Scroll down
• Hold down the key to jump to end
of list/menu
18
Getting to Know Your OpenStage Phone
Depending on how they are programmed, you can use the sensor keys as:
• Function keys Æ page 83
• Repdial key Æ page 85
• Direct station selection keys Æ page 89
Only for repdial keys can you also program the second level for di-
rect destination selection.
Touch the key to activate the programmed function or dial the stored num-
ber.
Press and hold a function key or repdial key to open a menu for program-
ming it. Direct station selection (DSS) keys can only be programmed via
the service menu.
A label for the function is displayed to the left of the key; it cannot be
changed. You can define the labeling for repdial or DSS keys according to
your requirements Æ page 91.
The status of a function is shown by the LED on the corresponding sensor
key.
19
Getting to Know Your OpenStage Phone
Keypad
Text input
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad
twice. When entering the text, all available characters for this key are dis-
played. After a short while, the character in focus is displayed in the input
field.
To speed up the input, you can confirm your entry by pressing "i"
on the TouchGuide after you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entire
list of possible characters.
Alphabetic labeling of dial keys is also useful when entering vanity num-
bers (letters associated with the phone number’s digits as indicated on the
telephone spell a name, e.g. 0700 - PATTERN = 0700 - 687837).
2 a b c 2
3 d e f 3
4 g h i 4
5 j k l 5
6 m n o 6
7 p q r s 7
8 t u v 8
9 w x y z 9
0 0 +
*[2] . * # , ? ! ’ - ( ) @ / : _
# [3]
[1] Space
[2] Additional special characters are available on the display keyboard
[3] Switch between upper and lower-case text and number entry
20
Getting to Know Your OpenStage Phone
Multi-function keys
Further options for inputting text are available using the display key-
board Æ page 23 and the external keyboard (if available).
21
Getting to Know Your OpenStage Phone
Graphic display
Your OpenStage 60/80 is equipped with a tilt-and-swivel color display
Æ page 14.
Appearance
You can configure the appearance of your display to your personal require-
ments:
• Angle the display as required Æ page 12.
• Set the contrast (only applicable to OpenStage 80) Æ page 135.
• Select your preferred display design Æ page 138.
14:27 SU 08
. . 26.07
: 123456 Crystal Sea
Dialled Received Paul, R..
Options g Peter, A..
Paul, Auster 10:24 Anna, S..
14:27 SU 08
. . 26.07
: 123456 Warm Grey
Dialled Received Paul, R..
Options g Peter, A..
Paul, Auster 10:24 Anna, S..
Status bar
The time, weekday, date, and your phone number are displayed in the sta-
tus bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated Æ page 143
The "Do not disturb" function is activated Æ page 108
The phone lock is activated Æ page 21
Callback requests are active Æ page 53
The Bluetooth function is activated Æ page 148
A mobile user is logged on to the telephone[1].
[1] This function is not yet available.
22
Getting to Know Your OpenStage Phone
Display keyboard
Simple text and characters can also be entered at any time using the
keypad Æ page 20.
Operation Function
Move your finger around Set the focus on the next/previous element
the wheel
Press i Select the element in focus (enters the char-
acter or performs the function)
Press h Delete character to the left
Press g Set focus to
You can select the following functions from the function bar:
Element Explanation
Switch to upper/lower case characters for first letter of words
(initial letter upper case, all subsequent letters lower case)
Switch to lower case characters
Switch to numeric characters
Switch to punctuation and special characters
Move cursor one character to the right/left
Copy entire content of the active field to the clipboard
Insert clipboard content at cursor position. Existing content is
not overwritten.
Confirm changes
The external keyboard (if available) is a user-friendly option for inputting
text.
23
Getting to Know Your OpenStage Phone
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage
phone displays different content, to which you can respond intuitively.
Idle mode
In addition to the status bar and the programmable sensor key list, the
graphic display offers a wide range of context-dependent displays.
Status barÆ page 22
Context-dependent displays
Æ page 24
Idle menu
When in idle mode, press h or g on the TouchGuide (Æ page 18) to dis-
play the idle menu. You can call up various functions here. Entries may vary.
The idle menu may contain the following entries:
• Deact call forwarding?[1]
• Direct call pickup?
Telephony dialogs
The dialogs in the lower area of the display prompt you to input data or pro-
vide you with information about the call states.
Example: In idle state, enter a phone number using the dialpad.
The pop-up menu (Æ page 26) provides functions suited to the situation,
which you can select and confirm using the TouchGuide Æ page 18.
Messages
The messages displayed in the upper left area of the display advise you of
current settings or events.
Example:
• Call forwarding is activated for all calls. All calls are forwarded to the
number "220870".
• You received a callback request in your absence.
• A call list contains a new entry
Activated call forwarding
Call list entry
Saved callbacks
Icon Explanation
You have received one or more new messages
One or more new entries have been added to the call lists
Call forwarding is active
25
Getting to Know Your OpenStage Phone
Context menus
If the arrow icon g appears next to a selected entry, additional menu lev-
els or selection options are available in the form of a context menu. Navi-
gate through these options using the TouchGuide Æ page 18.
In certain situations, such as in call state, context menus are active for ap-
proximately ten seconds before closing automatically.
Pop-up window
In certain situations, a pop-up window opens automatically in the lower
third of the display.
Pop-up menu
You will be prompted to use a pop-up menu to select situation-dependant
functions and to confirm them or to make entries.
You can use the TouchGuide to navigate within the pop-up menu
Æ page 18.
Example:
The following pop-up menu opens once you have changed a setting and
pressed the h key on your TouchGuide.
Save changes?
Save
Do not save
Pop-up message
Pop-up messages only indicate actions or states for which further action is
not required.
Example:
The following pop-up message appears briefly when you change a setting.
26
Getting to Know Your OpenStage Phone
Application tab
In many cases you can select further content within an application using
tabs.
Missed Dialled Arrow icon:
Additional tabs
Icon Active tab Additional tab
Example: Press the w mode key to open the call lists Æ page 17. Press
this key repeatedly to switch between the various tabs.
The icon displayed to the left of the tab indicates the application you are
currently working in.
Icon Explanation
Telephony interface Æ page 29
Phonebooks Æ page 31
Call lists Æ page 34
Messages Æ page 36
User/application menu Æ page 37
Help function Æ page 39
27
Applications Available on Your OpenStage Phone
Application navigation
Activating an application
You can switch to the relevant application using the mode keys Æ page 17.
28
Applications Available on Your OpenStage Phone
Telephony interface
Single-line view
Additional information is displayed in the telephony interface when your
phone rings, when you dial a number or during a call, for instance.
The same information is available on multi-line telephones for the
selected line in the line overview.
Transfer call?
Icon Explanation
The call is active
The call has been disconnected
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold
29
Applications Available on Your OpenStage Phone
Multi-line view
Two tabs are displayed on the telephony interface:
• "My phone" tab - represents the primary line or the line view of a se-
lected line Æ page 29
• "Overview" tab - configurable overview of the secondary lines
Press t to open this view.
Example:
Ans
Line status
Line name
Status icon
The status icons provide information about the state of the relevant line.
Icon Explanation
Call for the corresponding line.
Call for a line with suppressed ring tone.
The hold reminder was activated.
The line is currently not available.
The line is busy.
Please note the LED displays for the line keys Æ page 116.
30
Applications Available on Your OpenStage Phone
Phonebooks
In addition to the local phonebook, this application contains entries from
other directory services, such as an LDAP corporate directory.
Press u repeatedly until the required tab is displayed.
Example:
Tab
Personal Corporate
Additional options for pro-
Options g cessing the phonebook in
Bernoulli, Daniel the context menu
Bohr, Niels
Chadwick, James
Curie, Marie Contacts
Einstein, Albert
Faraday, Michael
Watt, James
Further entries are avail-
able
Phonebook icons
Icon Explanation
Primary business number
Secondary business number
Mobile phone number
Private phone number
Voice recognition is possible for this entry
Search contacts
When in the phonebook or directory list view, press the keypad key that
corresponds to the first letter of your search term.
A field opens for you to enter the search term:
A
ABC2Ä
31
Applications Available on Your OpenStage Phone
Personal phonebook
The "Personal" tab contains your personal phonebook. You can store up to
1000 contacts in this phonebook. The entries are sorted in alphabetical or-
der in the phonebook list and displayed with the icon for the specified de-
fault phone number.
There are two ways of creating new contacts:
• Via the phonebook list context menu Æ page 96
• Accept entry from LDAP search Æ page 102
Contact details
The type of data displayed for a call in the telephony interface Æ page 29is
dependent on the information you have stored for the contact in your per-
sonal phonebook.
A contact consists of the entry in the "First name" or "Last name" fields and
at least one phone number Æ page 96.
In addition, you can store non-telephony-specific data (e.g. address, func-
tion, etc.) for each entry.
You can store several phone numbers for each contact. In this case, how-
ever, you should define a preferred number Æ page 97.
Classify your contacts into groups Æ page 100.
Store a picture of the contact Æ page 97.
Managing contacts
The "Personal" tab lists all your saved contacts in alphabetical order.
You can use the "Options" context menu to
• create new contacts Æ page 96
• define contact display format Æ page 99
• sort contacts into groups Æ page 100
• delete the entire phonebook list Æ page 99
Using contacts
The following functions are available via the context menu of a selected
contact:
• Calling a contact Æ page 58
• Editing a contact Æ page 99
• Deleting a contact Æ page 99
32
Applications Available on Your OpenStage Phone
LDAP directory
If you have access to an LDAP directory (contact the responsible service
personnel), you can search contacts in a company-wide directory.
A user-friendly, advanced search function is available for this under the
"Corporate" tab. You can transfer any entries found to your local phone-
book.
Using a contact
• Calling a contact Æ page 60
• Importing a contact into the phonebook Æ page 102
33
Applications Available on Your OpenStage Phone
Call lists
All calls and numbers dialed on your phone are logged in chronological or-
der in call lists.
You can select the following function in the "Options" context menu:
• Delete All Æ page 152
34
Applications Available on Your OpenStage Phone
The following functions are available via the context menu of a selected en-
try:
• Dial Æ page 43
• Details Æ page 35
• Delete Æ page 103
Entry details
Up to ten call attempts/calls can be stored under "Details" for each entry.
Example: entry in the "Missed" tab
Time
Date
Time
Date
35
Applications Available on Your OpenStage Phone
Messages
Depending on the type and configuration of your communications platform
(contact the relevant service personnel), messages from services, such as
HiPath Xpressions are displayed in this application in addition to received
callbacks.
The following messages are displayed individually on separate tabs:
• "Messages" tab: Callbacks
• "Voicemail" tab: Voicemails
Callbacks
In idle mode (Æ page 24) the following signals alert you to the presence of
new callback requests:
• x key LED illuminates
• Display Æ page 25
• When you lift the handset and press the speaker key, you receive the
notification "New message".
Press x repeatedly until the "Messages" tab is displayed.
Example:
Messages Voicemail
Coco, Chanel Call N
Information about the call
SU 08.26
. . : 10:22
Output?
Delete?
Functions
Next entry?
Cancel?
Voicemails
To play back your voicemails, follow the instructions on the display.
36
Applications Available on Your OpenStage Phone
Menu
Press v repeatedly until the "Settings" tab is displayed.
Select and confirm the "User" entry using the TouchGuide Æ page 18.
If necessary, enter the user password Æ page 106.
User settings
You can adjust local settings for your OpenStage using the "User" menu.
You can also access the service menu of your communication system.
The menu structure comprises several levels.
Security
Network information
Password-protected
Admin
administration area
You can also configure some of the settings using the Web interface
(Æ page 156) on your OpenStage.
Service menu
Open the service menu in your communication system and use the com-
prehensive functions it offers.
Audio
Optimize the audio settings on your OpenStage for your environment and
according to your personal requirements.
Volumes
V Adjust the settings on your telephone Æ page 141.
Settings
V Adjust the settings on your telephone Æ page 141.
37
Applications Available on Your OpenStage Phone
Configuration
Call forwarding
Set up call forwarding for your telephone.
V Adjust the settings on your telephone Æ page 47.
Bluetooth
Prepare your phone for Bluetooth operation.
V Adjust the settings on your telephone Æ page 148.
z Adjust the settings via the Web interface Æ page 158.
Phone
Adjust the display design settings and program the sensor keys on your
OpenStage.
Screensaver
V Adjust the settings on your telephone Æ page 136.
z Adjust the settings via the Web interface Æ page 158.
Display
V Adjust the settings on your telephone Æ page 135.
z Adjust the settings via the Web interface Æ page 158.
Key programming
V Adjust the settings on your telephone Æ page 83.
Security
Protect your settings and data by assigning a password.
V Adjust the settings on your telephone Æ page 106.
z Adjust the settings via the Web interface Æ page 158.
Network information
View status information for the network environment.
V Viewing settings on your telephone Æ page 144.
38
Applications Available on Your OpenStage Phone
Administration
You can access the administration area via the "Admin" menu and by enter-
ing the administration password.
Refer to the administration manual for your phone for more detailed infor-
mation on this topic.
Applications
The "Applications" tab contains various practical Java applications in addi-
tion to the Internet browser. If you wish to use additional applications,
please contact the responsible service personnel.
Help function
You can call up the "Help" function at any time, even during a call.
39
Making Calls – Basic Functions
Step by step
Answering calls
An incoming call will cancel any ongoing tele-
phone setting operations.
If transmitted, calling party information (name, phone
number) appears on the graphic display.
40
Making Calls – Basic Functions
Step by step
Suggestions for using speakerphone mode:
• Tell the other party that speakerphone mode is ac-
tive.
• Adjust the call volume while speakerphone mode is
active.
• The ideal distance between the user and the phone
in speakerphone mode is 50 cm.
n ] Hold down the key and replace the handset. Then re-
lease the key and proceed with your call.
if nec. X Set the call volume.
US mode
If your communication system is set to US mode (con-
tact your service personnel), you do not have to hold
down the speaker key when replacing the handset
when switching to speakerphone mode.
41
Making Calls – Basic Functions
Step by step
Open listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
loudspeaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown.
Deactivating
n Press the lit key.
Ending a call
s Press the key shown.
or
n Press the lit key.
or
\ Replace the handset.
42
Making Calls – Basic Functions
Step by step
Making calls
Off-hook dialing
^ Lift the handset.
j Internal calls: Enter the phone number.
External calls: Enter the external code and the station
number.
The connection is set up as soon as your input in com-
plete.
On-hook dialing
j Internal calls: Enter the phone number.
External calls: Enter the external code and the station
number.
The party you are calling answers via loudspeaker.
Redialing
Saving a number
Prerequisite: You are conducting a call. The other par-
ty’s phone number is displayed.
Save number? Select and confirm the option shown.
43
Making Calls – Basic Functions
Step by step
Dial
Prerequisite: You have saved a phone number
Æ page 43.
44
Making Calls – Basic Functions
Step by step
45
Making Calls – Basic Functions
Step by step
Transferring a call
If your call partner wishes to speak to one of your col-
leagues, you can transfer the call.
if nec. g Open the context menu Æ page 26.
Transferring with announcement
46
Making Calls – Basic Functions
Step by step
Call forwarding
If your belongs to an ONS group (parallel call
Æ page 146), please note the following:
Call forwarding can be configured on any phone
in the ONS group and will then apply to all
phones in that ONS group.
Call forwarding between two phones in an ONS
group is not possible.
47
Making Calls – Basic Functions
Step by step
[1] The entry varies according to the call forwarding type selected be-
forehand.
48
Making Calls – Basic Functions
Step by step
Activating using the call forwarding key
49
Making Calls – Basic Functions
Step by step
50
Making Calls – Basic Functions
Step by step
Next forwarding type? Confirm the option shown. "Fixed call forwarding" and
the forwarding destination are displayed.
Delete? Select and confirm the option shown.
The forwarding destination is deleted. If fixed call for-
warding was activated, it is now deactivated. The r
key is deactivated.
51
Making Calls – Basic Functions
Step by step
Displays
In idle mode (Æ page 24), the following signals remind
you that call forwarding is activated:
Fixed/variable call forwarding
r The LED key lights up.
The call forwarding symbol, the phone number and if
necessary, the name of the forwarding destination are
displayed Æ page 25. If the relevant party’s name is
saved in the phonebook, this name is displayed.
52
Making Calls – Basic Functions
Step by step
Using callback
For a detailed description of this function, see
Æ page 36.
Storing a callback
Prerequisite: The internal station called is busy or no-
body answers.
Callback? Confirm the option shown.
53
Making Calls – Basic Functions
Step by step
Accepting a callback
Prerequisite: The internal station called was busy. You
have saved a callback. Your telephone rings.
Ending Retrieval
54
Making Calls – Convenience Functions
Step by step
Answering calls
55
Making Calls – Convenience Functions
Step by step
or
During calls
56
Making Calls – Convenience Functions
Step by step
57
Making Calls – Convenience Functions
Step by step
Making calls
w Press the key until the call list you want is active.
Niels, Bohr g 18.10. Select and confirm the entry you want.
58
Making Calls – Convenience Functions
Step by step
Calling a contact from the phonebook list
u Press the key until the "Personal" tab is active.
Search for a contact Æ page 31
or
Niels, Bohr g Select a contact.
59
Making Calls – Convenience Functions
Step by step
60
Making Calls – Convenience Functions
Step by step
61
Making Calls – Convenience Functions
Step by step
During a call
62
Making Calls – Convenience Functions
Step by step
63
Making Calls – Convenience Functions
Step by step
System-supported conference
You can include up to eight internal and external parties
in a system-supported conference. Parties with system
phones can perform/use all of the functions listed be-
low at the same time. ISDN phones and external parties
are passive participants – they can only be included in
the current conference.
You can include parties and conferences from a remote
system in your conference. The remote parties can es-
tablish and extend their own conference. Parties in this
conference are included in your current conference.
However, they cannot perform/use the functions listed
below.
The following functions are supported for all conference
participants with system phones:
• Establishing a conference by calling a party, receiv-
ing a call, conducting a consultation call or receiving
a second call
• Accepting a second call and including the caller in
the conference
• Toggling between the conference and a consulta-
tion call or second call
• Conducting a consultation call during a conference
and connecting it to the conference
• Connecting conference participants from two inde-
pendent conferences via a remote network
• Overview of all conference participants
• Transferring a conference to a new party
The functions listed can be performed by all conference
participants simultaneously.
64
Making Calls – Convenience Functions
Step by step
Establishing a conference
Initiating a conference from a single call
65
Making Calls – Convenience Functions
Step by step
Adding a party
Any party in a system conference can extend the con-
ference by
• calling a specific party and connecting them,
• connecting a party from a consultation call to the
conference, or
• accepting a second call and connecting the caller to
the conference.
Calling a specific party and connecting them
You intend calling another party and connecting them to
the conference.
if nec. g Open the context menu Æ page 26.
Add to conference? Confirm the option shown.
Release and return? Select and confirm to end the consultation call and re-
turn to the conference.
66
Making Calls – Convenience Functions
Step by step
Accepting a second call and connecting it to the
conference
If you receive a second call during the conference (sec-
ond call is activated), you can connect this party to the
conference.
Prerequisite: You are conducting a call in a conference
and receive a second call Æ page 63.
Transferring a conference
Each party can transfer the conference to a third party
whom they have called via a consultation call or via the
"Add to conference?" function. This party is not a partic-
ipant in the conference at this point. The conference
cannot be transferred to a second call.
Prerequisite: You are in a conference.
Consultation? Select and confirm the option shown. The conference
participants are placed on hold.
j Call a party.
or
67
Making Calls – Convenience Functions
Step by step
68
Making Calls – Convenience Functions
Step by step
69
Making Calls – Convenience Functions
Step by step
System-wide parking
On HiPath 4000 systems, you can park up to
ten internal and/or external calls and retrieve them on
another phone.
There are two options for parking a call:
• Automatic park
• Manual park
You cannot park calls if:
• All park positions are busy
• The park position you wish to use is busy
• The station is an attendant console
• The call is a consultation call
• The call is in a conference
70
Making Calls – Convenience Functions
Step by step
If you cannot reach a destination ...
71
Making Calls – Convenience Functions
Step by step
72
Making Calls – Convenience Functions
Step by step
73
Making Calls – Convenience Functions
Step by step
^ The called party accepts the DSS call by lifting the hand-
set.
n or S If the called party presses the speaker key or the line
key (if configured), the connection is lost.
74
Making Calls – Convenience Functions
Step by step
n or S If the called party presses the speaker key or the line
key (if configured), the connection is lost.
75
Making Calls – Convenience Functions
Step by step
Z Once you have activated the group call, you will hear a
confirmation tone. You can then begin the announce-
ment.
76
Making Calls – Convenience Functions
Step by step
77
Making Calls – Convenience Functions
Step by step
78
Making Calls – Convenience Functions
Step by step
j Enter the code for the call forwarding type you wish to
set. Codes are assigned by the relevant service person-
nel. You can enter the codes applicable to you in the ta-
ble below:
79
Making Calls – Convenience Functions
Step by step
Deactivating
80
Making Calls – Convenience Functions
Step by step
j Enter the code for the call forwarding type you wish to
set. Codes are assigned by the relevant service person-
nel. You can enter the codes applicable to you in the ta-
ble below:
Deactivating
81
Making Calls – Convenience Functions
Step by step
Deactivate? Confirm
or
Activate? Confirm
82
Programming Sensor Keys
Step by step
83
Programming Sensor Keys
Step by step
More features? g Select and confirm the option shown.
84
Programming Sensor Keys
Step by step
if nec. R Press the "Shift" key. The key LED lights up.
85
Programming Sensor Keys
Step by step
or
86
Programming Sensor Keys
Step by step
Defining a label
Gerard Matthew Enter the required key label text Æ page 23.
87
Programming Sensor Keys
Step by step
Repdial keys with enhanced functions
Some functions are not available via the menu - you
must enter codes to access them. These codes are
configured in the HiPath 4000 system. You can obtain
these codes from your service personnel.
88
Programming Sensor Keys
Step by step
89
Programming Sensor Keys
Step by step
Defining a label
DSS 22087 The phone number entered is displayed as the key la-
bel.
or
Gerard Matthew Enter the required key label text Æ page 23.
90
Programming Sensor Keys
Step by step
Change label
91
Programming Sensor Keys
Step by step
92
Saving Speed Dial Numbers and Appointments
Step by step
93
Saving Speed Dial Numbers and Appointments
Step by step
94
Saving Speed Dial Numbers and Appointments
Step by step
Appointments function
You can configure your phone to call you to remind you
about appointments. You must save the required call
times. You can do this for the next 24 hours.
Saving appointments
v Open the service menu Æ page 37.
Reminder? g Select and confirm the option shown.
The display indicates whether a reminder has already
been saved.
New reminder? For the first appointment: Confirm the option shown.
For additional appointments: Select and confirm the op-
tion shown.
95
Phone Number Directories and Lists
Step by step
Personal phonebook
For a detailed description of this function, see
Æ page 31.
96
Phone Number Directories and Lists
Step by step
Defining the default number
If you have multiple numbers saved for a contact, you
can define the default number here that should be used
when dialing directly using the phonebook Æ page 58.
97
Phone Number Directories and Lists
Step by step
98
Phone Number Directories and Lists
Step by step
Delete all Select and confirm the option shown in the context
menu.
Delete all entries Confirm in the pop-up menu.
All entries are deleted.
99
Phone Number Directories and Lists
Step by step
Managing groups
Creating a group
u Press the key until the "Personal" tab is active.
Options g Confirm the option shown.
100
Phone Number Directories and Lists
Step by step
Deleting a contact from a group
u Press the key until the "Personal" tab is active.
Niels, Bohr g Select a contact.
Deleting a group
u Press the key until the "Personal" tab is active.
Options g Confirm the option shown.
101
Phone Number Directories and Lists
Step by step
LDAP database
For a detailed description of this function, see
Æ page 33.
102
Phone Number Directories and Lists
Step by step
Call lists
For a detailed description of this function, see
Æ page 34.
View details
w Press the key until the call list you want is active.
Niels, Bohr 18.10. Select the entry you want.
Deleting entries
w Press the key until the call list you want is active.
Niels, Bohr 18.10. Select and confirm the entry you want.
w Press the key until the call list you want is active.
Options g Confirm the option shown.
103
Dialing with Call Charge Assignment
Step by step
104
Dialing with Call Charge Assignment
Step by step
105
Privacy/Security
Step by step
Privacy/Security
User password
The user password protects access to the user menu
Æ page 37.
106
Privacy/Security
Step by step
Locked phone
z You can also make this setting via the Web interface
(Æ page 158).
You can see whether the function is activated or deacti-
vated from the corresponding icon in the status bar on
the display Æ page 22.
107
Privacy/Security
Step by step
Do not disturb? Select and confirm the option shown. The display
shows whether do not disturb is activated or deactivat-
ed.
Activate? Confirm the option shown.
or
108
Privacy/Security
Step by step
Speaker call protect? Select and confirm the option shown. The display
shows whether "Speaker call protect" is activated or de-
activated.
Activate? Confirm the option shown.
or
109
Privacy/Security
Step by step
Display suppression? Confirm the option shown. You will hear the dial tone.
110
Privacy/Security
Step by step
Change COS? Select and confirm the option shown. You will hear the
dial tone.
111
More Functions/Services
Step by step
More Functions/Services
112
More Functions/Services
Step by step
In your local HiPath 4000 system:
Call forw. - follow me? Select and confirm the option shown.
113
Making Calls via Multiple Lines (Multi-Line)
Step by step
Line keys
The programmable sensor keys on multi-line phones
function as trunk keys. Each key that is assigned the
function "line" is handled as a line. This means up to
six lines can be configured.
A distinction is drawn here between primary and sec-
ondary lines. Each of these line types can be used on a
private or shared basis Æ page 115.
Trunk keys are configured by the relevant service per-
sonnel.
The following diagram shows how telephones with
multiple line keys are connected in a team.
3234 Mr. Matthews’ phone number, 3235 is Mr. Miller’s
phone number and 3236 is Mr. Sadler’s phone number.
On all three phones, calls can be made via all three
lines. However, the trunk of your own extension num-
ber is always the primary line.
114
Making Calls via Multiple Lines (Multi-Line)
Step by step
Primary line
All multi-line telephones have a primary line. This line
can be reached in the usual manner via your public
phone number. Incoming calls are signaled on this line.
Secondary line
The secondary line on your phone is used as a primary
line by another subscriber in the system. Your primary
line, which is configured on another telephone in the
system, simultaneously functions as the secondary line
on that telephone.
Line utilization
Private line
A line that is used by a single telephone. This line can-
not be used as a secondary line by another telephone.
Shared line
A line that is configured on multiple telephones. The
line status (if configured) is displayed for all telephones
that share this line. If, for example, a shared line is being
used by a telephone, a status message indicating that
this line is busy is displayed on all other telephones.
115
Making Calls via Multiple Lines (Multi-Line)
Step by step
LED with trunk keys
LED Explanation
S Off – The line is in idle mode.
Flashing[1] – Incoming call on the line
T – Hold reminder is activated
– The line is on "Hold".
R On – The line is busy.
[1] In this manual, flashing sensor keys are identified by this icon, re-
gardless of the flashing interval. The flashing interval represents
different statuses, which are described in detail in the correspond-
ing sections of the manual.
Preview
You are making a call on a single line. The LED on anoth-
er line key flashes quickly. The "Preview of Line" func-
tion shows you who is calling on this line. This informa-
tion appears in your display. You can also determine
which caller is waiting on a line key, if you have placed
them on "Hold" or "Exclusive hold". You can also display
information about the caller on the active line.
Prerequisite: You have accepted a call on a line key. The
line key LED flashes quickly and the "Preview" is config-
ured.
Activating preliminary display
116
Making Calls via Multiple Lines (Multi-Line)
Step by step
117
Making Calls via Multiple Lines (Multi-Line)
Step by step
S To deactivate ringing:
press the "Ringer Off" sensor key. The LED lights up.
The phone does not ring for incoming calls.
R To activate ringing:
press the "Ringer Off" sensor key. The LED goes out.
The phone rings for incoming calls.
Deactivate? Confirm
or
118
Making Calls via Multiple Lines (Multi-Line)
Step by step
119
Making Calls via Multiple Lines (Multi-Line)
Step by step
120
Making Calls via Multiple Lines (Multi-Line)
Step by step
Line mailbox
Callers who wish to reach you when you are absent can
leave a message on the mailbox for the relevant line.
Both voice and fax messages can be stored in the mail-
box (if so configured).
Prerequisite: A mailbox is configured for one or more
lines.
Please note that only one user can edit one mailbox at
any time.
121
Making Calls via Multiple Lines (Multi-Line)
Step by step
Retrieving messages
Please refer to the information on Æ page 36.
x Press the key shown.
Responding to a callback request
A callback request is displayed.
Output? Select and confirm the option shown. The party is
called on the relevant line.
Next entry
More than one entry is available.
Next entry? Select and confirm the option shown. The next entry is
displayed.
Deleting entries
The relevant entry is displayed.
Delete? Select and confirm the option shown.
Ending Retrieval
122
Making Calls via Multiple Lines (Multi-Line)
Step by step
123
Making Calls via Multiple Lines (Multi-Line)
Step by step
R Press the line key. You and the parties already connect-
ed can hear the conference. All three parties can speak
with one another. The LED remains lit.
124
Making Calls via Multiple Lines (Multi-Line)
Step by step
Via the menu
125
Making Calls via Multiple Lines (Multi-Line)
Step by step
Third-party monitoring
During a call, a predefined party can be prompted to join
the call as a "witness" using the "Slnt Mon Req" pro-
grammed sensor key. Your call partner is not informed
that a "witness" is joining the call. The "witness" cannot
participate in the call; they can only hear what is being
said.
T The "witness" presses the line key for the line on which
the call is being conducted.
The "witness" can now listen to the call without being
noticed.
Only the "witness" may end silent monitoring, by
hanging up or pressing the line key.
126
Making Calls via Multiple Lines (Multi-Line)
Step by step
Re-accepting
Re-accepting
127
Making Calls via Multiple Lines (Multi-Line)
Step by step
S Press the line key for the required line. The LED lights
up.
Please read the additional notes on Æ page 47.
128
Making Calls via Multiple Lines (Multi-Line)
Step by step
Ring transfer
If you temporarily leave your workstation or do not wish
to be disturbed, you can transfer incoming calls to your
line to another destination. A "RTRLN" (ring transfer/line)
sensor key can be programmed for each line.
Activating
Deactivating
129
Making Calls in an Executive-Secretary Team
Step by step
130
Making Calls in an Executive-Secretary Team
Step by step
131
Making Calls in an Executive-Secretary Team
Step by step
Deactivating:
R Press the "RT Executive" programmable sensor key. The
LED goes out.
132
Making Calls in an Executive-Secretary Team
Step by step
Activate? Confirm
or
133
Making Calls in an Executive-Secretary Team
Step by step
134
Individual Phone Configuration
Step by step
Graphic display
135
Individual Phone Configuration
Step by step
Screensaver
Activate a screensaver for the telephone idle state.
z You can also configure this setting via the Web interface
Æ page 158.
136
Individual Phone Configuration
Step by step
Select the "Transition delay (s)" entry.
10 g Confirm the option shown.
Idle mode
Set the duration for which the OpenStage should be
idle before automatically switching to idle mode.
137
Individual Phone Configuration
Step by step
Appearance
Select your preferred appearance for the menu display
here.
z You can also configure this setting via the Web interface
Æ page 158.
138
Individual Phone Configuration
Step by step
139
Individual Phone Configuration
Step by step
140
Individual Phone Configuration
Step by step
Audio settings
Optimize the audio settings on your OpenStage for your
environment and according to your personal require-
ments.
Volumes
141
Individual Phone Configuration
Step by step
Room character
Configuring the appropriate acoustic settings for your
environment:
• Normal
• Echoing
• Muffled
142
Individual Phone Configuration
Step by step
Ringtone file
Select your preferred ringtone from the available audio
files. To upload your own files in ".mp3" or ".wav" format,
please contact your service personnel.
143
Individual Phone Configuration
Step by step
Status information
Here you will find the information you need to access
the Web interface Æ page 157.
Real-time information on network activity, which may
be useful for the administrator during debugging, is also
provided here.
144
Testing the Phone
Step by step
Testing functionality
You can test and determine your phone’s functionality:
• Are all key LEDs working?
• Is the display working?
• Do all keys work?
• Are the speaker, handset, ring volume, ring tone,
alert tone and speakerphone mode functioning cor-
rectly?
The following may be checked by service personnel:
• Device ID for the phone,
• OpenStage software version
• Line power level
Prerequisite: The phone is in idle mode Æ page 24.
v Press the key shown. The LED goes out. The test is
complete.
145
Special Parallel Call (ONS) Functions
Step by step
A (master) B C
146
Bluetooth
Step by step
Bluetooth
Bluetooth is an open standard for high-performance
technology and allows wireless communication be-
tween PCs, PDAs, mobile telephones, etc.
In contrast to infrared connections, Bluetooth does not
require a visual contact for communication purposes
and can be used over distances of up to 10 meters.
To exchange data between Bluetooth-enabled devices,
the devices need to undergo a once-off discovery pro-
cedure.
Discoverability
When first enabling a connection to a Bluetooth device,
this function must be switched on Æ page 149.
The OpenStage is discoverable for other Bluetooth de-
vices by default.
To prevent unauthorized access, we recommend deac-
tivating discoverability once you have enabled the con-
nection to a new Bluetooth device.
Linking
Linking is the process used by two Bluetooth-enabled
devices to "see" one another and to "recognize" that they
can exchange data. It is therefore used for checking the
access authorization of a Bluetooth device in a Blue-
tooth network. To do this, a 128 Bit linking key is creat-
ed for subsequent identification.
Linking is only performed the first time contact is
established between a Bluetooth device and
your OpenStage. If the Bluetooth device is suc-
cessfully linked, no further access authorization
checks are necessary. Instead, each subsequent
check uses the previously created connection
key.
147
Bluetooth
Step by step
Configuring Bluetooth
Bluetooth is only available on OpenStage 60/80
when the function is activated by your service
personnel.
Bluetooth settings
z You can also configure this setting via the Web interface
Æ page 158.
Activating/deactivating Bluetooth
Prerequisite: The "Bluetooth settings" page opens
Æ page 148.
Select the "Active" entry.
Yes g Confirm the option shown.
148
Bluetooth
Step by step
Discoverability
Set whether your OpenStage should be discoverable
for other Bluetooth devices.
For more information, see Æ page 147.
Prerequisite: The "Bluetooth settings" page opens
Æ page 148.
Select the "Discoverable" entry.
Yes g Confirm the option shown.
Bluetooth name
Here you can determine which name your OpenStage
should use to register at other Bluetooth devices.
149
Bluetooth
Step by step
or
Prompt Select and confirm the option shown
or
Automatic Select and confirm the option shown
PIN
The PIN contains at least four alphanumeric characters.
Prerequisite: The "Bluetooth settings" page opens
Æ page 148.
Select the "Pairing PIN" entry.
**** Confirm the option shown.
150
Bluetooth
Step by step
Black list
Once you have scanned the area for Bluetooth-enabled
devices, you can add Bluetooth-enabled devices that
you do not wish to connect to your OpenStage to this
list.
You cannot establish connections via Bluetooth with de-
vices in this list, until they have been deleted from the
list.
Create list/scan area
Add device Select and confirm the option shown in the context
menu.
The search starts automatically.
You receive a list of all Bluetooth devices in the area.
XYZ g Select and confirm the required device.
151
Bluetooth
Step by step
For "Linking" only
Delete all Select and confirm the option shown in the context
menu.
152
Bluetooth
Step by step
Change an entry name
A Bluetooth device is entered in the list with the name
set in the device. This is often the device type. You can
change this name.
Open the required list Æ page 152.
XYZ g Select and confirm the required device.
153
Bluetooth
Step by step
Transferring contacts
The Bluetooth function on your OpenStage allows you to
transfer contacts in vCard format (file extension: .vcf)
from other Bluetooth devices to your OpenStage and
save them in the phonebook. You can also send phone-
book entries as vCards to other Bluetooth-enabled devic-
es.
Receiving a vCard
154
Bluetooth
Step by step
Sending a vCard
Prerequisite: The Bluetooth connection is configured
between your OpenStage and one other device
Æ page 148. A vCard file is saved on the OpenStage.
In the phonebook (Æ page 96), select the entry you
wish to send.
155
Web Interface
Web Interface
General
The telephone features a HTTP Web server (Web-based
Management tool) which allows the phone to map its
contents to a Web browser on a PC integrated in the
LAN.
The Web interface allows you to set up your OpenStage
using the PC.
The Web interface contains the following form ele-
ments:
User Pages Tab for calling up user settings
Click the button shown to transfer the changes to the
current form to the telephone.
Click the button shown to reset the changes made in
the current form to the original status.
Click this button to perform an action (e.g. "Login").
156
Web Interface
Preparatory steps
Open a Web browser and enter the following in the address line:
https://[IP address of the phone]
[IP address of the phone] is the IP address of your phone.
User login
User selection Phone information
157
Web Interface
Bluetooth
You can also configure this setting on the phone V Æ page 148.
Phone
Display settings
You can also configure this setting on the phone V Æ page 135.
Authentication
You can also configure this setting on the phone V Æ page 106.
158
Fixing Problems
Fixing Problems
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
159
Index
H O
Headset ....................................................... 55 One Number Service
Help function .............................................. 39 mailbox (MWI) ...................................... 121
second call (call waiting) ....................... 63
Open listening ............................................ 42
I OpenStage key module ............................ 15
Identification on another phone ............. 112 Operating instructions ................................. 2
Important information ................................. 3
Intercom system ........................................ 72
IP address, WBM URL ............................ 144 P
Phone number directories ........................ 96
Phone settings .......................................... 135
K Phonebook .................................................. 31
Key modules ............................................... 15 LDAP ................................................ 33, 102
Keypad ......................................................... 20 local phonebook ..................................... 32
changing contact data ........................ 98
L group administration ........................ 100
new contact ......................................... 96
LDAP .......................................................... 102
saving a picture ................................... 97
LED
voice recognition .............................. 101
trunk key ................................................ 116
Pickup call
LED display
(team) ....................................................... 55
direct station selection keys ................. 19
Pop-up menu .................................. 25, 26, 29
function keys ........................................... 19
Primary line ............................................... 115
Line identification ..................................... 123
Privacy ........................................................ 106
Line keys ................................................... 114
Private line ................................................. 115
allow/block party from joining call ..... 124
Programmable sensor keys ...................... 19
answering calls ..................................... 117
Programming a sensor key
dialing ..................................................... 119
with a function ........................................ 83
making calls to multiple
parties .................................................... 123
three-party conference ........................ 124 R
Line utilization ........................................... 115 Redialing a number
Lists (for phone numbers and contacts) 96 last dialed number .................................. 44
Location of the telephone .......................... 3 saved number ......................................... 43
Repdial keys ................................................ 43
M Representative (secretary) ..................... 134
Making calls ................................................ 43
Menu ............................................................ 37 S
Messenger call ......................................... 134 Safety precautions ....................................... 2
Microphone ................................................. 44 Saving appointments ........................... 93, 95
Mode keys .................................................. 17 Screensaver .............................................. 136
Multi-line telephone ................................... 12 Search contacts .......................................... 31
Second (executive) telephone ............... 133
N Second call .................................................. 62
Second call (executive) ........................... 133
Network activity ....................................... 144
Secondary line .......................................... 115
161
Index
T
Telephone maintenance ......................... 159
Telephony interface
multi-line .................................................. 30
single line ................................................. 29
Text input (via the display keyboard) ...... 23
Theme ........................................................ 138
Three-party conference ........................... 124
Tone dialing ................................................. 69
Touch guide ................................................ 18
Touch slider ................................................. 16
Troubleshooting ....................................... 159
Two-way intercom system ....................... 72
U
User interface
OpenStage 60/80 ................................... 13
User menu .................................................. 37
User password ......................................... 106
User support ............................................... 11
V
Voicemails ................................................. 121
Volume
set ............................................................. 43
W
Web interface ........................................... 156
162
All Service Menu Functions
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