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  • Marianne Lee HR Analytics February 2017 Tcm21 23091

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    Acharya Chitralekha
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    This document discusses people analytics and provides key ingredients for getting started. It emphasizes that people analytics is about discovering, interpreting, and communicating meaningful patterns in people-related data. The most important step is identifying an organization's most important people questions. Data is discussed as a key ingredient, noting that most organizations already have more employee-related data than they realize, often stored in Excel. The document advocates for data exploration, visualization, and storytelling to drive insights and actions. It provides examples from Trend Micro on using people analytics to assess sales talent.

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    This document discusses people analytics and provides key ingredients for getting started. It emphasizes that people analytics is about discovering, interpreting, and communicating meaningful patterns in people-related data. The most important step is identifying an organization's most important people questions. Data is discussed as a key ingredient, noting that most organizations already have more employee-related data than they realize, often stored in Excel. The document advocates for data exploration, visualization, and storytelling to drive insights and actions. It provides examples from Trend Micro on using people analytics to assess sales talent.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    11 views34 pages

    Marianne Lee HR Analytics February 2017 Tcm21 23091

    Uploaded by

    Acharya Chitralekha
    This document discusses people analytics and provides key ingredients for getting started. It emphasizes that people analytics is about discovering, interpreting, and communicating meaningful patterns in people-related data. The most important step is identifying an organization's most important people questions. Data is discussed as a key ingredient, noting that most organizations already have more employee-related data than they realize, often stored in Excel. The document advocates for data exploration, visualization, and storytelling to drive insights and actions. It provides examples from Trend Micro on using people analytics to assess sales talent.

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    © All Rights Reserved
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    of 34

    People Analytics

    Key Ingredients To Getting Started….

    Marianne Lee, Trend Micro, Head of HR & Analytics


    HR or People or Workforce… What’s in A Name?

    Positivity Trending
    Who’s doing it?

    146,000

    57,000

    71,000

    476,000
    37,000
    650?????
    People Analytics….

    …is the discovery, interpretation and


    communication of meaningful
    patterns in people-related data
    What’s Stopping You???

    Data is
    everywhere…
    It’s all about you don’t
    numbers… I don’t do need a
    numbers otherwise I system to
    would have joined How cancapture it fancy
    we do the
    Finance!! stuff when our systems
    are broken???!! Reports
    organise
    information.
    Analytics
    gives you
    It’s not about
    insights to
    numbers, it’s
    action.
    about logic &
    reasoning It’s just a fancy term
    for reports.. I do
    them everyday!!
    Key Ingredients To Getting Started

    Most
    important
    people
    Data, Metrics, questions
    Patterns

    Conversations
    & Decisions

    Actionable Business
    Insights
    What Are Your Most Important People Questions?
    1. Zoom in to where it’s hot
    2. Focus on the value expected (why & what…
    not how!)
    3. Be Specific
    4. Personalise it
    Trend Micro Example: Sales Talent Assessment

    Value Statement:
    VP Sales needs to know where
    the strengths & weakness are in
    his bench so he fix what is
    broken and replicate what is
    successful. After investing so
    much in new talent, he wants to
    build a high performing team.
    Actions

    Actions
    New Capabilities & Tools Required

    VS

    Invest In What Is Most Useful


    New Capabilities & Tools Required

    Data
    Collection &
    Combination

    Data
    Storytelling
    Exploration

    Data
    Consumption
    Data … The More The Merrier!!
    You’ve probably more
    Recruitment
    employee related data than
    Travel &
    you realised!!
    Achievement
    Expenses

    1:1s Compensation
    and most of it is probably in Excel!!

    Performance
    Role/Grade
    Reviews

    Engagement
    Demographic
    Surveys
    Trend Micro Example: Sales Talent Assessment

    Recruitment

    Sales Achievement Data


    Travel &
    Achievement
    Expenses

    1:1s Compensation OTE Data

    Performance
    Performance Reviews
    Role/Grade
    Job Profile Data
    Grades

    Engagement
    Demographic
    Surveys
    Data Exploration
    Logic & Reasoning

    Ask the right questions


    Data Exploration

    Analytics

    Metric We have
    noticed a
    There is a sharp
    4% rise in increase in
    attrition attrition
    Data rate year rates
    Employee on year related to
    turnover is specific
    13.5% per managers
    annum
    Trend Micro Example: Sales Talent Assessment

    Analytics

    We have
    Metric noticed that
    our newer
    Compared to hires are
    the last cycle, outperforming
    we are not our veterans
    seeing any
    Data major changes Our technical
    70% of our in the talent has the
    people are distribution of highest
    performing as performance concentration
    expected ratings of high
    potentials
    Data Consumption

    Data Visualisation
    Challenge…..

    You will have 3 questions


    You have 30 seconds to try it
    How Many Numbers Are Above 100? 1
    How Many Numbers Are Below 10? 2
    Which Quadrant Has The Highest Total? 3
    Data Consumption

    Data Visualisation
    Challenge…..

    We’ll answer the same questions again


    But with simple visual cues.
    See how long it takes.
    How Many Numbers Are Above 100? 1
    How Many Numbers Are Below 10? 2
    Which Quadrant Has The Highest Total? 3
    Data Consumption
    Picture is worth a
    thousand words

    Universal language

    Makes complex things


    simple

    Highlights quickly what


    is most important
    Data Visualisation
    Trend Micro Example: Sales Talent Assessment

    Role A

    Role B

    Role C

    Role D
    Trend Micro Example
    Storytelling
    Storytelling To Drive Actions

    Authenticity
    Educate, don’t
    fabricate

    Keep It Simple
    3 Enlighten,
    Principles don’t
    overwhelm

    Belief
    Convince,
    don’t confuse
    So Who Can Help Me?

    Focus on building this using internal resources Leverage external resources for training
    internal resources, not delivering analytics
    Go to where it most naturally exists in your
    ecosystem today There is no vendor or technology out there that
    can do this all for you
    Final Thoughts…..Love not War Please!!
    Resist or Embrace Zone

    SaaS/ IaaS/
    PaaS

    IT Shadow IT
    Software

    Finance Automation
    Analytics

    HR ????
    Thank You

    Questions??

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