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BEJUBLAD AU

SMAKLIG

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ENGLISH 4

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ENGLISH 4

Contents
Safety information 4 Troubleshooting 13
Conditions of Use 5 Installation 15
Safety instructions 5 Technical information 16
Product description 8 Energy efficiency 17
Daily Use 9 ENVIRONMENT CONCERNS 17
Hints and tips 12 IKEA GUARANTEE 18
Care and cleaning 12

Subject to change without notice.

Safety information
Before the installation and use of the appliance, carefully read
the supplied instructions. The manufacturer is not responsible if
an incorrect installation and use causes injuries and damages.
Always keep the instructions with the appliance for future
reference.

Children and vulnerable people safety


• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep children and pets away from the appliance when it
operates or when it cools down. Accessible parts are hot.
• If the appliance has a child safety device, we recommend you
activate it.
• Cleaning and user maintenance shall not be made by
children without supervision.
• Children of less than 3 years should be kept away unless
continuously supervised.

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ENGLISH 5

General Safety
• The appliance and its accessible parts become hot during
use. Do not touch the heating elements.
• Do not operate the appliance by means of an external timer
or separate remote-control system.
• Unattended cooking on a hob with fat or oil can be
dangerous and may result in fire.
• Never try to extinguish a fire with water, but switch off the
appliance and then cover flame e.g. with a lid or a fire
blanket.
• Do not store items on the cooking surfaces.
• Metallic objects such as knives, forks, spoons and lids should
not be placed on the hob surface since they can get hot.
• Do not use a steam cleaner to clean the appliance.
• After use, switch off the hob element by its control and do not
rely on the pan detector.
• If the glass ceramic surface / glass surface is cracked, switch
off the appliance to avoid the possibility of electric shock.
• If the supply cord is damaged, it must be replaced by the
manufacturer, the Authorised Service Centre or similarly
qualified persons in order to avoid a hazard.
Conditions of Use
This appliance is intended to be used in • By clients in serviced apartments, holiday
household and similar applications such as: apartments and other residential type
environments.
• Farm houses

Safety instructions
Installation • Do not install or use a damaged
appliance.
Warning! Only a qualified • Obey the installation instruction supplied
person must install this with the appliance.
appliance. • Keep the minimum distance from the
other appliances and units.
• Remove all the packaging.

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ENGLISH 6

• Always be careful when you move the • Make sure that a shock protection is
appliance because it is heavy. Always installed.
wear safety gloves. • Use the strain relief clamp on the cable.
• Seal the cut surfaces with a sealant to • Make sure the mains cable or plug (if
prevent moisture to cause swelling. applicable) does not touch the hot
• Protect the bottom of the appliance from appliance or hot cookware, when you
steam and moisture. connect the appliance to the near
• Do not install the appliance adjacent to sockets
a door or under a window. This prevents • Do not use multi-plug adapters and
hot cookware to fall from the appliance extension cables.
when the door or the window is opened. • Make sure not to cause damage to the
• If the appliance is installed above mains plug (if applicable) or to the mains
drawers make sure that the space, cable. Contact our Authorised Service
between the bottom of the appliance Centre or an electrician to change a
and the upper drawer, is sufficient for air damaged mains cable.
circulation. • The shock protection of live and
• The bottom of the appliance can get hot. insulated parts must be fastened in such
Make sure to install a non-combustile a way that it cannot be removed without
separation panel under the appliance to tools.
prevent access to the bottom. • Connect the mains plug to the mains
Refer to the Assembly Instructions. socket only at the end of the installation.
• Make sure that the ventilation space of 2 Make sure that there is access to the
mm, between the worktop and the front mains plug after the installation.
of the below unit, is free. The warranty • If the mains socket is loose, do not
does not cover damages caused by the connect the mains plug.
lack of an adequate ventilation space. • Do not pull the mains cable to disconnect
the appliance. Always pull the mains
Electrical Connection plug.
• Use only correct isolation devices: line
Warning! Risk of fire and protecting cut-outs, fuses (screw type
electrical shock. fuses removed from the holder), earth
• All electrical connections should be made leakage trips and contactors.
by a qualified electrician. • The electrical installation must have an
• The appliance must be earthed. isolation device which lets you disconnect
• Before carrying out any operation make the appliance from the mains at all poles.
sure that the appliance is disconnected The isolation device must have a contact
from the power supply. opening width of minimum 3 mm.
• Make sure that the electrical information
Use
on the rating plate agrees with the
power supply. If not, contact an Warning! Risk of injury, burns
electrician. and electrical shock.
• Make sure the appliance is installed
correctly. Loose and incorrect electricity • Remove all the packaging, labelling and
mains cable or plug (if applicable) can protective film (if applicable) before first
make the terminal become too hot. use.
• Use the correct electricity mains cable. • Use this appliance in a household
• Do not let the electricity mains cable environment.
tangle.

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ENGLISH 7

• Do not change the specification of this • Do not let cookware to boil dry.
appliance. • Be careful not to let objects or cookware
• Make sure that the ventilation openings fall on the appliance. The surface can be
are not blocked. damaged.
• Do not let the appliance stay unattended • Do not activate the cooking zones with
during operation. empty cookware or without cookware.
• Set the cooking zone to “off” after each • Do not put aluminium foil on the
use. appliance.
• Do not rely on the pan detector. • Cookware made of cast iron, aluminium
• Do not put cutlery or saucepan lids on or with a damaged bottom can cause
the cooking zones. They can become hot. scratches on the glass / glass ceramic.
• Do not operate the appliance with wet Always lift these objects up when you
hands or when it has contact with water. have to move them on the cooking
• Do not use the appliance as a work surface.
surface or as a storage surface. • This appliance is for cooking purposes
• If the surface of the appliance is cracked, only. It must not be used for other
disconnect immediately the appliance purposes, for example room heating.
from the power supply. This to prevent
an electrical shock. Care and cleaning
• Users with a pacemaker must keep a
• Clean regularly the appliance to prevent
distance of minimum 30 cm from the
the deterioration of the surface material.
induction cooking zones when the
• Deactivate the appliance and let it cool
appliance is in operation.
down before you clean it.
• When you place food into hot oil, it may
• Disconnect the appliance from the
splash.
electrical supply before maintenance.
Warning! Risk of fire and • Do not use water spray and steam to
explosion clean the appliance.
• Clean the appliance with a moist soft
• Fats and oil when heated can release
cloth. Only use neutral detergents. Do
flammable vapours. Keep flames or
not use abrasive products, abrasive
heated objects away from fats and oils
cleaning pads, solvents or metal objects.
when you cook with them.
• The vapours that very hot oil releases Disposal
can cause spontaneous combustion.
• Used oil, that can contain food remnants, Warning! Risk of injury or
can cause fire at a lower temperature suffocation.
than oil used for the first time.
• Do not put flammable products or items • Contact your municipal authority for
that are wet with flammable products in, information on how to discard the
near or on the appliance. appliance correctly.
Warning! Risk of damage to the • Disconnect the appliance from the mains
appliance. supply.
• Cut off the mains cable and discard it.
• Do not keep hot cookware on the control
panel.

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ENGLISH 8

Product description
Cooking surface layout

1 2 1 Single cooking zone (210 mm) 2300 W,


with Booster 3200 W
2 Single cooking zone (180 mm) 1800 W,
with Booster 2500 W
3 Single cooking zone (145 mm) 1400 W,
with Booster 1800 W
3
4 Control panel
5 Single cooking zone (210 mm) 2300 W,
with Booster 3200 W
5 4

Control panel layout


1 2 3 4 5 6

10 9 8 7

1 To activate or deactivate the hob. 7 A power setting display: , - .


2 To activate and deactivate the Lock 8 Power selector to select power settings.
or the Child Safety Device. 9 / To increase or to decrease the
3 To activate the function STOP+GO. Timer.
4 Timer indicators of cooking zones. 10 To activate and deactivate the
Bridge function.
5 Timer display: 00 - 99 minutes.
6 To activate the Booster (Display
shows a ).

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Power setting displays

Display Description
The cooking zone is deactivated.

- The cooking zone operates.

STOP+GO function operates.

+ digit There is a malfunction. Refer to "Troubleshooting" chapter.

A cooking zone is still hot (residual heat).

Lock / The Child Safety Device function operates.

Incorrect or too small cookware or no cookware on the cooking zone.

Automatic Switch Off function operates.

Residual heat indicator The induction cooking zones make the heat
necessary for cooking process directly in the
Warning! There is a risk of bottom of the cookware. The glass ceramic
burns from residual heat. is heated by the heat of the cookware.

Daily Use

Activating and deactivating Bridge function


The function connects two cooking zones
Touch for 1 second to activate or and they operate as one. First set the
deactivate the hob. power setting for one of the cooking zones.
Adjusting the power setting To activate the function touch . To set or
Touch the power selector at a desired change the power setting touch one of the
power setting. Correct to the left or the symbols.
right, if necessary. Do not release before
To deactivate the function touch . The
you reach a desired power setting.
cooking zones operate independently.

Using the Booster function


The Booster function makes additional
power available for the induction cooking
zones. Touch to activate it, a lights up
on the display. After maximum 10 minutes,

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ENGLISH 10

the induction cooking zones automatically


return to cooking level .

Power exchange function


• Cooking zones are grouped according to
the location and number of the phases in
the hob. See the illustration.
• Each phase has a maximum electricity Touch or of the Timer to set the time
loading of 3700 W. between 00 and 99 minutes. When the
• The function divides the power between indicator of the cooking zone flashes more
cooking zones connected to the same
slowly, the time counts down. Set the power
phase.
• The function activates when the total setting.
electricity loading of the cooking zones If the power setting is set and the time set
connected to a single phase exceeds has elapsed, an acoustic signal sounds, 00
3700 W. flashes, and cooking zone deactivates. If
• The function decreases the power to the cooking zone is not in use and the time set
other cooking zones connected to the has elapsed an acoustic signal sounds and
same phase.
00 flashes.
• The power setting display of the reduced
zones changes between two levels. Touch to deactivate the function for the
selected cooking zone and the indicator for
this cooking zone flashes faster. Touch
and the remaining time counts backwards
to 00. The indicator of the cooking zone
goes out.

STOP+GO
The function sets all cooking zones that
operate to the lowest power setting .
When the function operates, you cannot
change the power setting. The function does
not stop the timer function.

Using the Timer • To activate this function touch . The


symbol comes on.
Touch repeatedly until the indicator of a • To deactivate this function touch . The
desired cooking zone flashes. For example power setting that you set before comes
on.
for the front right zone.
Lock
When the cooking zones operate, you can
lock the control panel, but not deactivate

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ENGLISH 11

the appliance. It prevents an accidental Automatic Switch Off


change of the power setting.
The function deactivates the hob
First set the power setting. automatically if:
To start this function touch . The symbol • all cooking zones are deactivated.
• you do not set the power setting after
comes on for 4 seconds. The Timer stays activating the hob.
on. • you cover any symbol with an object (a
pan, a cloth, etc.) for longer than approx.
To stop this function touch . The power 10 seconds.
setting that you set before comes on. • you do not deactivate a cooking zone
When you stop the appliance, you also stop after a certain time, or you do not modify
this function. the power setting, or if the overheating
occurs (e.g. when a pan boils dry). The
The Child Safety Device symbol lights up. Before using again,
This function prevents an accidental you must set the cooking zone to .
operation of the appliance.
Power setting Automatic switch off
To activate the Child Safety Device after
• Activate the appliance with . Do not - 6 hours
set the power settings.
• Touch for 4 seconds. The symbol - 5 hours
comes on.
4 hours
• Deactivate the appliance with .
To deactivate the Child Safety Device 1.5 hours
-
• Activate the appliance with . Do not
set the power settings. Touch for 4 If cookware that is not suitable is
seconds. The symbol comes on. used, lights up on the display
• Deactivate the appliance with . and after 2 minutes the indicator
To override the Child Safety Device for for the cooking zone switches
only one cooking time itself off.

• Activate the appliance with . The OffSound Control - Deactivating and


symbol comes on. activating the sounds
• Touch for 4 seconds. Set the power Deactivating the sounds
setting in 10 seconds. You can operate Deactivate the appliance.
the appliance.
• When you deactivate the appliance with Touch for 3 seconds. The displays comes
, the Child Safety Device operates on and goes out. Touch for 3 seconds.
again. comes on, the sound is on. Touch ,
comes on, the sound is off.

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When this function operates, you can hear Touch for 3 seconds. The displays come
the sounds only when:
on and go out. Touch for 3 seconds.
• you touch comes on, because the sound is off. Touch
• you put something on the control panel. , comes on. The sound is on.
Activating the sounds
Deactivate the appliance.

Hints and tips


Noises during operation The bottom of the cookware must
be as thick and flat as possible.
When a cooking zone is active, it
may hum briefly. This is a
Cookware sizes
characteristic of all ceramic glass
cooking zones and does not Induction cooking zones adapt
impair either the function or the automatically to the size of the bottom of
life of the appliance. the cookware. But, it must have a minimum
diameter depending on the size of the
Cookware for induction cooking zones cooking zone.

Use the induction cooking zones Cooking zone Cookware diame-


with correct cookware. ter [mm]
Cookware material
Right rear cooking 145 - 180
• correct: cast iron, steel, enamelled steel, zone
stainless steel, the bottom made of multi-
layer (with correct mark from a Right front cooking 125 - 145
manufacturer). zone
• not correct: aluminium, copper, brass,
glass, ceramic, porcelain. Left rear cooking 125 - 210
Cookware is correct for an induction hob zone
if … Left front cooking 125 - 210
• ... some water boils very quickly on a zone
zone set to the highest power setting...
• ... a magnet pulls on to the bottom of the
cookware.

Care and cleaning


General information Warning! For safety reasons, do
not clean the appliance with
Warning! Deactivate the
steam blasters or high-pressure
appliance and let it cool down
cleaners.
before you clean it.

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ENGLISH 13

Warning! Sharp objects and best tool for cleaning glass surface is a
abrasive cleaning agents will scraper (not included with the
damage the appliance. Clean appliance). Place a scraper on the glass
ceramic surface at an angle and remove
the appliance and remove the
residues by sliding the blade over the
residues with water and washing surface. Wipe the appliance with a
up liquid after each use. Remove damp cloth and a little washing up
also the remnants of the cleaning liquid. Finally, rub the appliance dry
agents! using a clean cloth.
2. Limescale rings, water rings, fat
Scratches or dark stains on the splashes, shiny metallic discolorations
glass ceramic that cannot be should be removed after the appliance
removed do not affect the has cooled down using cleaner for glass
functioning of the appliance. ceramic or stainless steel.

Removing the residues and stubborn


residues
1. Food containing sugar, plastics, tin foil
residues should be removed at once,

Troubleshooting

Warning! Refer to Safety


chapters.

What to do if…

Problem Possible cause Remedy


The appliance cannot be ac- The appliance is not connec- Check if the appliance is cor-
tivated or is not operating. ted to an electrical supply or rectly connected to the elec-
it is connected incorrectly. trical supply (refer to con-
nection diagram).
More than 10 seconds Activate the appliance
passed since you switched again.
on the hob.
The Child Safety Device or Deactivate the Child Safety
the Lock is on . Device (See the section
“Child Safety Device" or
"Lock").
Several symbols were Touch only one symbol.
touched at the same time.

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Problem Possible cause Remedy


Acoustic signal sounds, ap- One or more symbols have Uncover symbols.
pliance switches off. been covered for longer
than 10 seconds.
Display is switching between Power exchange function is See the section "Power ex-
two power settings. reducing the power of this change function".
cooking zone.
The residual heat indicator is The cooking zone was only If the cooking zone is sup-
not displaying anything. on for a short time and is posed to be hot, call the Af-
therefore not hot. ter Sales Service.
There is no signal when you The signals are deactivated. Activate the signals. Refer to
touch panel symbols. OffSound Control.

lights up on the power Unsuitable cookware. Use suitable cookware.


setting display. No cookware on the cooking Place cookware on the cook-
zone. ing zone.
The diameter of the bottom Move onto a smaller cooking
of the cookware is too small zone.
for the cooking zone.

symbol plus a number Electronics fault. Disconnect the appliance


appears on the power set- from the electrical supply for
ting display. a few minutes. Take the fuse
out of the house’s electric
system. If after switching on
again, is displayed
again, call the After Sales
Service.

lights up on the power Overheating protection for Deactivate the appliance.


setting display. the cooking zone operates. Remove the hot cookware.
After approximately 30 sec-
onds switch on the cooking
zone again. should dis-
appear, residual heat indi-
cator can stay. Cool down
the cookware and check it
with the section "Cookware
for the induction cooking
zones".

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ENGLISH 15

If there is a fault, first try to find a solution to If you operated the appliance
the problem yourself. If you cannot find a wrongly, or the installation was
solution to the problem yourself, contact not carried out by a registered
your dealer or the After Sales Service. engineer, the visit from the After
Sales Service technician or
dealer may not take place free
of charge, even during the
warranty period.

Installation
General information • Follow the connection diagram (it is
located on the underneath surface of the
Manufacturer is not responsible for any casting of the hob).
injury to persons and pets or damage to Important!
property caused by failure to comply
following requirements. • You must observe the minimum distances
to other appliances and furniture
Caution! To proceed with the cabinets or other units according to
installation refer to the assembly Assembly Instruction.
instructions. • If there is no oven beneath the hob insert
a dividing panel at a minimum distance
Warning! Installation process of 20 mm from the bottom of the hob.
must follow the laws, ordinances, • Do not use silicon sealant between the
directives and standards appliance and the worktop. Avoid
(electrical safety rules and installing the appliance next to doors
and under windows as hot cookware
regulations, proper recycling in
may be knocked off the rings when doors
accordance with the regulations,
and windows are opened.
etc.) in force in the country of use! • Only an authorized service engineer can
install, connect or repair this appliance.
Warning! The appliance must be
Use only original spare parts.
earthed!
Electrical connection
Warning! Risk of injury from
electrical current. • Before connecting, check that the
nominal voltage of the appliance stated
• The electrical mains terminal is live. on the rating plate, corresponds to the
• Make electrical mains terminal free of available supply voltage. Also, check the
voltage. power rating of the appliance and
• Loose and inappropriate plug and ensure that the wire is suitably sized to
socket connections can make the suit the appliance power rating (refer to
terminal overheat. the "Technical information" chapter). The
• Have the clamping connections correctly rating plate is located on the lower
installed. casing of the hob.
• Use strain relief clamp on cable. • The appliance is not provided with a
mains cable. Buy the right one from
specialized dealer. Single phase or two-

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ENGLISH 16

phase connection requires a mains cable • You must have the connection and the
of minimum 90°C temperature stability. connecting links carried out as shown in
Cable has been provided with end the connection diagram (it is located on
sleeves. According to IEC regulations use the underneath surface of the casing of
for one-phase connection: mains cable 3 the hob). The earth lead is connected to
x 4mm² and for two-phase connection: terminal marked with the symbol and
mains cable 4 x 2.5mm². Please respect must be longer than leads carrying
in first priority specific national electric current. Tighten the terminal
regulations. screws securely! Finally, secure the
• The appliance works perfectly on AC connecting cable with the mains cable
230 V, AC 220 V~ or AC 240 V~ 50 Hz cleat and the covering closed by
electrical network. pressing firmly (lock into place).
• You must have the means for Warning! Once connected to the
disconnection incorporated in the fixed mains supply check that all
wiring. Have the appliance connected to cooking zones are ready for use
the mains using a device that allows the
by briefly setting each to
appliance to be disconnected from the
mains at all poles with a contact opening maximum power.
width of at least 3 mm, eg. automatic line
protecting cut-out, earth leakage trips or
fuse.

Technical information
Rating Plate

Made in Germany Model 00000000 PNC 000 000 000 7,4 kW Induction
1999

© Inter IKEA Systems B.V. 1999


Typ 58 GAD DC AU S No ................ 7,4kW
000.000.00 220V-240 V AC 50/60 Hz
PQM

230 V
21552 DGT

The graphic above represents the rating to assist you better, by identifying precisely
plate of the appliance without serial your hob, in case you will need in future our
number, which is located at its underneath assistance. Thank you for your help!
surface of the casing.
Dear Customer, keep the additional rating
plate with the user manual. This will allow us

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Energy efficiency
Product information according to EU 66/2014

Model identification BEJUBLAD


603.221.49 SMA-
KLIG 902.847.25
Type of hob Built-In Hob
Number of cooking zones 4
Heating technology Induction
Diameter of circular cook- Left front 21.0 cm
ing zones (Ø) Left rear 21.0 cm
Right front 14.5 cm
Right rear 18.0 cm
Energy consumption per Left front 177.4 Wh / kg
cooking zone (EC electric Left rear 177.4 Wh / kg
cooking) Right front 185.0 Wh / kg
Right rear 169.7 Wh / kg
Energy consumption of the 177.4 Wh / kg
hob (EC electric hob)

EN 60350-2 - Household electric cooking • If it is possible, always put the lids on the
appliances - Part 2: Hobs - Methods for cookware.
measuring performance • Before you activate the cooking zone put
the cookware on it.
The energy measurements referring to the • Put the smaller cookware on the smaller
cooking area are identified by the crosses cooking zones.
of the respective cooking zones. • Put the cookware directly in the centre of
the cooking zone.
Energy saving • Use the residual heat to keep the food
You can save energy during everyday warm or to melt it.
cooking if you follow below hints.
• When you heat up water, use only the
amount you need.

ENVIRONMENT CONCERNS

Recycle the materials with the symbol . to recycle it. Help protect the environment
Put the packaging in applicable containers and human health and to recycle waste of

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ENGLISH 18

electrical and electronic appliances. Do not product to your local recycling facility or
dispose appliances marked with the symbol contact your municipal office.
with the household waste. Return the

IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years IKEA Pty Ltd
from the original date of purchase of Your IKEA Service Office
appliance at IKEA Pty Ltd, ABN L1 Clock Tower, 630 Princes Highway
84006270757 or at Cebas Pty Ltd, ABN 15 Tempe, NSW 2044
009 156 003 (Both Trading as IKEA) unless Contact - IKEA Customer Service at
the appliance is named LAGAN in which www.IKEA.com.au
case two (2) years of guarantee apply. The
original sales receipt is required as proof of For Western Australian and South
purchase. If service work is carried out Australian customers please contact:
under guarantee, this will not extend the
guarantee period for the appliance. Cebas Pty Ltd
Which appliances are not covered by the 8c Sunray Drive, Innaloo WA 6018
IKEA five (5) years guarantee? Australia
The range of appliances named LAGAN .
Contact - IKEA Customer Service at
Who will execute the service? www.IKEA.com.au
IKEA service provider will provide the serv-
ice through its own service operations or What does this guarantee cover?
authorized service partner network. Contact The guarantee covers faults of the appli-
IKEA for further information. ance, which have been caused by faulty
If you encounter any trouble with the construction or material faults from the date
appliance and wish to register a service call of purchase from IKEA. This guarantee ap-
or make a claim, please refer to plies to domestic use only. The products
www.ikea.com.au for your local store after have been designed and tested for
sales customer service center phone domestic purposes only and this guarantee
number, online email and opening times. does not cover damage arising from use of
the Product in a commercial environment.
The principal address and contact details in
Australia are: The exceptions are specified under the
headline "What is not covered under this
For Queensland, New South Wales, and guarantee?" Within the guarantee period,
Victorian customers please contact: the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
IKEA Pty Ltd provided that the appliance is accessible
for repair without special expenditure.

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ENGLISH 19

Replaced parts become the property of pliance, including any scratches and pos-
IKEA. sible colour differences.
• Accidental damage caused by foreign
The guarantee exists only if the appliance objects including insect or vermin
complies and is installed in accordance infestation or substances and cleaning or
with: unblocking of filters, drainage systems or
• The technical specifications. soap drawers.
• The Assembly Instructions and user • Damage to the following parts: ceramic
manual Safety Information. glass, accessories, crockery and cutlery
IKEA's guarantee is subject to Australian baskets, feed and drainage pipes, seals,
Consumer Law - see Schedule 2 to lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
Competition and Consumer Act, 2010. This
damages can be proved to have been
guarantee is in addition to (and does not
caused by production faults.
exclude, restrict or modify in any way) any • Cases where no fault could be found dur-
non-excludable statutory warranties in ing a technician's visit.
Australia. • Repairs not carried out by our appointed
What will IKEA do to correct the problem? service providers and/or an authorized
service contractual partner or where
IKEA appointed service provider will exam- non-original parts have been used.
ine the product and decide, at its sole dis- • Repairs caused by installation which is
cretion, if it is covered under this guarantee. faulty or not according to specification.
They will notify you as to whether your • The use of the appliance in a non-domes-
claim is covered under this guarantee. If tic environment i.e. professional use.
your claim is approved, the IKEA service • Transportation damages. If a customer
provider or its authorized service partner, transports the product to their home or
will then, at its sole discretion, either repair other address, IKEA is not liable for any
the defective product or replace it with the damage that may occur during transport.
However, if IKEA delivers the product to
same or a comparable product.
the customer's delivery address, then
What is not covered under this damage to the product that occurs
guarantee? during this delivery will be covered by
this guarantee.
• Normal wear and tear. • Cost for carrying out the initial
• Deliberate or negligent damage, dam- installation of the IKEA appliance.
age caused by failure to observe operat- However, if an IKEA service provider or
ing instructions, incorrect installation or its authorized service partner repairs or
by connection to the wrong voltage, dam- replaces the appliance under the terms
age caused by chemical or electro-chem- of this guarantee, the service provider or
ical reaction, rust, corrosion or water its authorized service partner will re-
damage including but not limited to dam- install the repaired appliance or install
age caused by excessive lime in the wa- the replacement, if necessary.
ter supply, damage caused by abnormal • The appliance's serial number or
environmental conditions. warranty seal has been removed or
• Consumable parts including batteries defaced.
and lamps.
How country law applies
• Non-functional and decorative parts
which do not affect normal use of the ap-

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ENGLISH 20

Our goods come with guarantees that 3. Ask for clarification on user manual con-
cannot be excluded under the Australian tents and specifications of the IKEA ap-
Consumer Law (ACL). You are entitled to a pliance.
replacement or refund for a major failure To ensure that we provide you with the best
and compensation for any other reasonably assistance, please read carefully the As-
foreseeable loss or damage. sembly Instructions and/or the User Manual
You are also entitled to have the goods section of this booklet before contacting us.
repaired or replaced if the goods fail to be How to reach us if you need our service
of acceptable quality and the failure does
not amount to a major failure.
This guarantee is not intended in any way
to limit or exclude such rights and remedies
that you may have under law. The IKEA after sales customer service centre
You can find out more information about will assist you on the phone with basic
the Australian Consumer Law on the ACCC trouble shooting for your appliance at the
website: www.accc.gov.au time of service call request. Please refer to
the IKEA catalogue or www.ikea.com.au
Area of validity
and select your local store for local store
This IKEA guarantee applies only to phone numbers and opening times.
products purchased and installed in
AUSTRALIA . Please describe the problem that
you are facing with the
What you must do to make a claim under appliance in detail along
the guarantee: with your product article number
To make a claim under the guarantee ( 8 digit code ) and date of
contact IKEA after sales customer service purchase at the time of call
center at the above address, the IKEA registration .
catalogue or refer to www.ikea.com.au for
your local store customer service phone SAVE THE SALES RECEIPT!
number, online email and opening times. Kindly keep all these details and
Please describe the problem that you are original invoice of purchase
facing with the appliance in detail along handy during the service
with your product article number (8 digit technician's visit to enable him to
code) and date of purchase at the time of carry out the job.
call registration. It is your proof of purchase and
required for the guarantee to
Please do not hesitate to contact the apply. Note that the receipt
dedicated after sales customer service reports also the IKEA article
center for IKEA appliances to: name and number (8 digit code)
1. Make a service request under this guar- for each of the appliances you
antee; have purchased.
2. Ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture.

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*
ENGLISH 21

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ENGLISH 22

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ENGLISH 23

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867322271-A-162015

© Inter IKEA Systems B.V. 2015


21552 AA-1750502-1

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