“Flow Meter” Error

Indicates that flow meter is not detecting water flowing through the unit.

Step by step actions:

1) Have the attached parts list with you when going to the store
2) If possible, at arrival take pictures of the info “i” screen
3) Download the history logs
a. Brew
b. Statistics
c. Error
4) Check the CHAD connections (Drain from the tower MUST NOT be connected to drain of
WVSC)
5) Take water readings (TDS & GPG)
6) Ensure the water valve to unit is ON
7) Ensure that the water supply to the unit has sufficient pressure. The required input water
pressure when the unit is running should be between 30 and 90 PSI.
8) If the pressure is less than 30 PSI, boost the water pressure to correct range.
9) A BKON unit water line will consume 20 ml/s during a recipe.
10) If the pressure and flow are within the range, move to the next step in this guide.

10) If problem persists, check sieve (screen/filter) in water inlet to WVSC

a. Clean or replace sieve (PN 19006264) as necessary
11) Disconnect C & H of CHAD (from the base of the tower) and set into a bucket
12) Turn ON the machine and check the water flow
a. 1st, the water will flow on “C” tubing with pressure from incoming city water pressure
(not forced by pump)
b. 2nd, the water pump will come on and flow on “C” tubing should increase
i. If does not increase or there is no flow, then goto step: CHECK
COMPONENTS GENERAL
ii. If does increase flow substantially, then it is ok unless there is a Flow error; go
to CHECK COMPONENTS GENERAL
c. 3rd, the water will start to flow through “H” line too (a small reduction on “C” may
occur)
i. If no flow on “H” then goto CHECK COMPONENTS HOT LINE

CHECK COMPONENTS GENERAL

13) If problem persists, check Main valve (V1)
a. Is there water to input side
b. Is there water from output side
c. Is voltage correct (24VDC)
d. Is coil functioning
14) If problem persists, check water pump and motor
a. Run Water Calibration test
i. Adjust if necessary
b. Check voltage to water pump motor (208VAC)
15) If problem persists, check the FLOW METER (if version with 2 flow meters, check both
for inverted wiring)
a. Is there water to input side
b. Is there water from output side
c. Is wire harness secure on the flow meter and low voltage board
d. Does water continuously run through flow meter and overfill the brew chamber
 i. If it does, flow is not being captured
ii. Check Flow meter (it is not turning even with water moving)

CHECK COMPONENTS HOT LINE

16) If problem persists, check thermoblock (TB1)
a. Is there water to input side of thermoblock
b. Is there water from output side of thermoblock
17) If problem persists, check thermoblocks (TB2 &TB3)
a. Is there water to input side of thermoblock
b. Is there water from output side of thermoblock?
i. If yes, go to step 20
If no, thermoblocks may be clogged with limescale. If limescale is found,
replace:
Thermoblock (TB2) (PN 21.210003513)
Thermoblock (TB3) (PN 21.210003513)
Air Sanitizing Valve (V2) (PN 19006226)
Over pressure Valve (PN 19006337)
Fill Valve (V3) (PN 19006227)
Rinse Valve (V4) (PN 19006227)
Rinser Assembly (PN 18010419)

Note: Because of the limescale issue, the water will have to be tested. Call Technical Support for
a water test kit.

18) If problem persists, check Air Sanitizing Valve (V2)

a. Is there water to input side of valve
b. Is there water from output side of valve
c. Valve is receiving correct voltage (24VDC)
d. Is coil functioning
19) If problem persists, check the over pressure valve
a. Is there water to input side
b. Is there water from output side
20) If problem persists, check Cold Water Mix valve (V5)
a. Is there water to input side
b. Is there water from output side

21) If problem persists, check Fill Valve (V3)

a. Is there water to input side
b. Is there water from output side
c. Is voltage correct (24VDC)
22) Is coil working If problem persists, check Rinse Valve (V4)
a. Is there water to input side
b. Is there water from output side
c. Is voltage correct (24VDC)
d. Is coil working
23) If problem still persists, call Technical Support (800-5FRANKE)
 Truck Stock-Parts

Part Number Description Quantity

19006173 Valve, Flowmeter Ø2.0mm 1
19006201 Valve, 3/2 way 1/4" 1
19006226 Valve, 2/2 way 1/8" 1
19006227 Valve, 3/2 Way 1/8" (V3 & V4) 2
19006337 Overpressure-Valve, Safety 2.6 bar 1
19006421 Solenoid Water Valve 1-way 3/8"/24V 1
19006431 Electronic Board, low voltage 1
19006432 Electronic Board, high/low voltage 1
19006264 Sieve for V1 connector 1
19006333 Motor PROCON for Pump 1
21.210003513 Thermoblock with fixation Assembly 2
18010419 Rinser Assy 1
19006332 Pump, Water 1320 rpm 230v 50-60hz 1A 1