Professional Documents
Culture Documents
Rata 6021@2
Rata 6021@2
1: What is the significance of active listening, nonjudgement and empathy for a teacher’s role
in institutes of higher education? Reflect on the importance of these skills using examples from
your interactions with students.
Answer:
Significance of active listening, nonjudgement and empathy:
Every individual just wants to be listened to. In educational institutions, students want to
truly be heard and understood.
During a conversation, unconsciously students tell us how to handle them and this can be
only done by actively listening to the student.
Through actively listening we can add follow-up questions and engage the students with
the conversation.
But many a time active listening is especially critical in situations where students are
upset or frustrated due to personal reasons. At that moment by asking follow-up
questions, relaying back their situation, and empathizing with their frustrations, students
feel truly understood and taken care of.
After listening to the student we have to respond non-judgmentally. This will allow the
student to express their thoughts and feelings. I strongly believe that a non-judgmental
attitude increases trust and respect between students and a teacher or any person in
general.
While listening, by showing empathy, we put ourselves in the shoes of the student and
their situation. This would significantly boost the conversation.
My experience:
Since I have recently joined the University and classes are conducted online, I am unable to
connect with the students. In online teaching, it is very difficult to engage the student for one
hour. I used to motivate them to ask their doubts/questions in online classes but not all of them
responds. I also understand that during this tough time students are very clueless about their
future, therefore, we as a teacher have to counsel them through healthy conversation and guide
them to the right path.