REVISION

IN THE 2019
Name of School/Office
Is the revision streaming or
Governance Level Proposed Revision/
Page No. Name of Service process improvement?
CO/RO/DO/SCHOOL Service Enhancement (Yes/No)

  School Liputan Elementary School Enrollment Online Registration YES

  School Liputan Elementary School Issuance of F137/ SF10 Online Request YES
Issuance of F138/ Report
  School Liputan Elementary School Online Request YES
Card
Issuance of Good Moral
  School Liputan Elementary School Certificate (for transferred Online Request YES
out)

CITIZENS' CHARTER & STREAMLINING

1. ENROLLMENT
Office Guidance Office
Classification Simple
Type of Transaction G2C
Who may Avail? Kinder and Elementary Completers and Promoted Students From Grades 1 to 5
CHECKLIST OF REQUIREMENTS WHERE TO SECURE?
Acoomplish LESF School/ Uploaded LESF
Form 138 or SF 9 Former School (if transferee)
Form 137 or SF10  
 Fees to Required
Client Steps Agency Action be Substantive Processin Number of
Collected Compliance Cost g Time Signature Persons Responsible

Provide/ Upload LESF None None 1 Minute None

1. Accomplish LESF (electronic Guidance Designate/ ICT
or Printed) Coordinator

2. Submit duly Accomplished

Evaluate the Accomplished Guidance Designate/ ICT
LESF Together with F138 and None None 5 Minutes None
LESF and other documents. Coordinator
F137
Acknowledge the receipt of
the LESF and Other
Documents

Inclusion in the Master List None None 2 Minutes None

3. Check Inclusion in the Master Guidance Designate/ ICT
List of Enrolment Coordinator

2. TRANSFERED-IN
Office Guidance Office
Classification Simple
Type of Transaction G2C
Who may Avail? Promoted Students from Kinder and Grades 1-5
CHECKLIST OF REQUIREMENTS WHERE TO SECURE?
Acoomplish LESF
Form 138 or SF 9 Receiving School
Form 137 or SF10
 Client Steps Agency Action Fees to be Substantive Processing Required Number Persons
Collected Compliance Cost Time of Signature Responsible

Guidance
1. Prepare Request None None None 1 minute None
designate
Letter
2. Submit/Send Receive, Acknowledge, and Guidance
duly Signed None None 1 day None
process the request designate
Request Letter

Guidance
3. Receive the Record and release the None None 3 minutes None
designate
document document

3. ISSUANCES OF THE FOLLOWING CERTIFICATES at the GUIDANCE OFFICE

Certificate of Enrollment
Certification of Graduates
Certificate of Eligibility of Transfer
Certified True Copy of Original Documents
Certificate of Good Moral Character
Request for Replacement of lost ID
Office Guidance Office
Classification Simple
Type of Transaction G2C
Who may Avail? Student/ Receiving School of Transferred Out Students
CHECKLIST OF REQUIREMENTS WHERE TO SECURE?
Request Letter Personal
Request Letter (Send thru School Email Add) Online Transaction
 Fees to be Substantive Processin Required Number Persons
Client Steps Agency Action
Collected Compliance Cost g Time of Signature Responsible

Guidance
1. Prepare Request None None None 1 minute None
designate
Letter/ Form

Receive, Acknowledge, and 10 Guidance

2. Submit/Send None None None
process the request minutes designate
duly Signed
Request Letter
School Head
3. Receive the Record and release the None None 2 minutes 2 Guidance
document document designate

4. ISSUANCE OF THE FOLLOWING CERTIFICATES at the RECORD SECTION

Form 137 nor SF 10 (Transcript of Records)
Duplicate Copy of Form 138 or SF 9 (Report Card)
Duplicate / Corrected Copy of Certificate of Completion or Diploma
Certification of English Language as Medium of Instruction
Certification of Non-Issuance of form 137 -A to any school
Certified True Photocopy of Original Documents
Office Guidance Office
Classification Simple
Type of Transaction G2C
Who may Avail? Receiving School of Transferred out students
CHECKLIST OF REQUIREMENTS WHERE TO SECURE?

Request Form Receiving School

Client Steps Agency Action Fees to be Substantive Processin Required Number Persons
Collected Compliance Cost g Time of Signature Responsible

1. Secure and Records Section

None None None 1 minute None
Accomplish Officer
request form
 3 working
Receive, Acknowledge, and Records Section
days/ 10
2. Submit/ Send duly signed
process the request/ Issue a Officer/
2. 2. Submit/ Send duly signed
None None working 1
Request form With Attached
claiming slip. Approve/ Administrative
required documents (if
applicable) -Request from college /
days (for
University -Request from Colege / Disapprove request Aide/ School Head
Present School from Transferees - List of diploma)
Requirements from company/employer
(for local/ foreign employment ) -
Request from government Agencies
( Local service registar, PSA, DFA &
Others.- ID Authorization or special
Power of Attrny - Affidavit of loss for
duplicates copies - barangay
Certification as victim of calamity

Record and release the Records Section

3. Present the Claiming Slip None None 2 minutes None
document Officer
for the release of the
requested document/s

5. PROCESSING OF TEACHER'S APPLICATION FOR RECLASSIFICATION, ERF, NOTICE OF SALARY ADJUSTMENT

(NOSA), NOTICE OF STEP INCREMENT (NOSI), CERTIFICATE OF EMPLOYMENT AND COMPENSATION (CEC)
Office Guidance Office
Classification Simple
Type of Transaction G2C
Who may Avail? Teachers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE?

Request Form Personal

Client Steps Agency Action Fees to be Substantive Processin Required Number Persons
Collected Compliance Cost g Time of Signature Responsible

Department
Process Request None None 5 minutes None
Coordinators

2. Submit
For Reclassification &
accomplished Receive and assess submitted 5 working ERF/ Asst. to the
request form with documents/ Process accomplished days/ 2 principal Head
needed request/ Recommend requested None None working 1 Teachers HR In-
attachments to documents/ endorse application days/ 30 Charge/ For CEC, NOSI
for Reclassification amd ERF minutes Administrative
the office Officer/ School Head
concerned

3. Claim the Head Teachers HR

requested Coordinators/
documents/ None None 3 minutes None
Administrative
applications for Officer
reclassification Record and release the
and ERF document
X6. PROCESSING OF PAYMENTS FOR PERSONNEL SERVICES
First Day of Service
Request for Leave and Absence
Request for change of Martial Status
Request for Grant of Service Credits
Certification of No Salary
Request for Loyalty Pay
Office Guidance Office
Classification Simple
Type of Transaction G2C
Who may Avail? Teachers/ Non-Teaching Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE?

Request Form Personal

Client Steps Agency Action Fees to be Substantive Processin Required Number Persons
Collected Compliance Cost g Time of Signature Responsible
1. Submit needed
documents to the Verify and assess submitted
None None 3 Hours None HR Coordinator
office of the documents
HRMO

Prepare Certification and Payrollfor

Administrative
  Basic Salary/ COLA/ Other         Officer
Incentives
2. Submit verified
and assessed
Submit to the Office of the
documents with
Schools Division Administrative
needed None None 5 minutes None
Superintendent for approval/ Officer
attachments to
recommending approval
the principal's
Office

X7. AVAILMENT OF USE OF SCHOOL FACILITIES/ EQUIPMENT AND REQUEST FOR SUPPLIES
Office Guidance Office
Classification Simple
Type of Transaction G2C
Who may Avail? Teachers/ Non-Teaching Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE?

Request Form Personal

Client Steps Agency Action Fees to be Substantive Processing Required Number Persons
Collected Compliance Cost Time of Signature Responsible

1. Secure and Check the availability of the facility/ Physical Facilities

accomplish equipment/ supplies./ Recommend None None 5 minutes 1 Coordinator/
request form. for approval/ disapproval Supply Officer
 2. Submit
accomplished
request form to Approve/ disapprove request None None 2 minutes 1 School Head
the principal
Office.

3. Submit
Reserve requested facility/ Physical Facilities
approved request
equipment/ supplies/ two (2) None None 2 minutes None Coordinator/
form for
days before the date of usage Supply Officer
reservation.