Hello,

Thanks so much for concern my account. We have recieved the email

and know that the on-time shipping rate and valid tracking rate is low.
We have made a deep reflection on this problem and reported it to the
shipping department and warehouse.

I re-read the requirements for valid tracking rate and on-time shipping rate
in the help center. And noted that some carriers were not suitable for use.
We apologize for not recognizing this problem sooner. We assure you that
this kind of serious problem won't happen again.

We will use UPS and USPS as much as possible, and FedEX

occasionally. In order to ensure the on-time shipping rate and valid
tracking rate.

We are also planning to use WFS after. In the future operation, we will
use WFS service in the company's development plan to ensure delivery
timeliness.

We have organized our employees to study the Walmart operating

Guides and standerds.

Sincerely, we write this. We will try our best to provide our sales on
Walmart . We believe Walmart will give this issue serious consideration,
and to us, there is a hope, a chance for us! We will always provide good
products and services to customers on Amazon selling.Looking forward to
recieved your reply!

Best Regards,

MOXYGEN TECHNOLOGY,INC