RAVI VADIVEL

Goal: To obtain a high amount of perfection through hard work and dedication. Also to be an
asset to the organization by virtue of meeting the company’s target and executing as per customer
requirement.

Professional Experience:

1) INFOSYS TECHNOLOGIES.Ltd

11th February 2005 till 1s May 2007

Job Responsibilities include:

 Worked as an Telephone Operator

 Handling Incoming and External calls.
 Connecting conference calls.

2) Current Organization

TECHMAHINDRA Ltd

Employed as Business Co-coordinator (Facility Management Group).

2nd May 2007 till to date

Job Responsibilities include:

 Taking care of Bridge booking of AVAYA and Alcatel Lucent.

 Hotel bookings for clients and Associates.
 Taking care of Shipments (Dispatch).
 Hotel Bookings for the clients
 Ticket Booking for Domestic
 Car Booking for Associates and Clients
 Management of Office Boys
 Handling AC departments
 Handling Civil Maintenance Activities
EPABX Knowledge on AVAYA:

 Creating Auth codes for telephones and deactivate the same from the system.
 Swapping of extensions.
 Grouping of extensions.
 Providing DID number.
 Checking the status of PRI’S and working on the same.
 Activation & Deactivation of VOICE mail service.
 Hunting groups etc.

Knowledge in Phone Control Software (Billing Software)

 Generating monthly reports.

 Adding names and IDU to the billing software
 Generating any reports etc.

EPABX Knowledge on Alcatel Lucent:

 Working on all IP phones.

 Generating & Deactivating of Authcodes.
 Providing direct lines to the IP phones etc.

Educational Qualifications:

 Passed S.S.C Exam from Maharashtra Board.

 Passed H.S.C Exam from Maharashtra Board.
 Appeared for B.com.

Personal Details:
Date of Birth : 7th Nov 1983

Age : 32yrs.

Languages Known : English, Hindi, Marathi, and Tamil

Nationality : Indian

Email : vadivelravi81@gmail.com

Contact Nos. : Mobile-9158221666 / 7263838362

Hobbies : Playing cricket, Volleyball

Date;

Place: Ravi Vadivel