Professional Documents
Culture Documents
ECOSYS M2640idw/M2635dw/M2540dw/M2040dn Firmware Release Notes
ECOSYS M2640idw/M2635dw/M2540dw/M2040dn Firmware Release Notes
[Detail of Changes
No Item Content
1 Support of the touch When production of the touch screen LCD module is discontinued at
screen change the supplier, the control is changed.
Note the new touch screen (operation unit) is unusable with the old
(TSI model) firmware.
The new firmware is for both the old and new touch screen.
*Details are informed per another service bulletin No. 2S0-0046
(L144).
2 Corrective measures for When using the HyPAS application compatible with the WebKit
incorrect operation of the browser, an incorrect operation might occur in the HyPAS application.
HyPAS application
(TSI model)
3 Corrective measures for The communication logs with KFS are not deleted and a large amount
system error FE93 / is accumulated. This causes the shortage of free space in the NAND
F4D6 memory (non-volatile memory) and system error FE93 / F4D6 might
(Corrective measures for occur.
the free space shortage [Change]
in the NAND memory) Following processes are added.
1. All the accumulated remote maintenance logs are deleted at the 1st
start-up after upgrading the firmware to this version.
2. When exceeding the maximum number, the excess is deleted.
*Replacing the main PWB is required when system error FE93 / F4D6
occurs due to this cause. Then, use this firmware.
4 Corrective measures for If printing a certain file in 300dpi with the PCL mini driver from
the print failure MS Word 2019, output is not normal.
[Partial sample]
Normal Failure
5 Corrective measures for It is corrected the touch screen response might be slow. (When
the slow touch screen pressing the touch screen key, there might be no touch sound and no
response response in 10-20s. )
6 Corrective measures for The vulnerability of the bug in the Broadcom and Cypress Wi-Fi chip is
the Wi-Fi vulnerability corrected.]
7 Support of the Change is implemented in the process of the PS files of Ghostscript to
vulnerability of disable executing the certain PS command.
Ghostscript
9 Corrective measures for If setting the server type to Kerberos in the authentication of the
the failure by server type management setting, [Send to Me] function is unusable.
(TSI model)
*1: If not set to these settings, the packet conflict is not detected
during the normal communication and normal printing might not be
possible.
Previous Changes
Details of Changes
Item Content
1 Corrective When printing approx. 200 envelopes continuously with [MP Tray Priority] mode
measures for turned on and [Media Type] set to [Envelope], service call error C6000 might
service call error occur. [System Menu/Counter] key ー> Menu in [Printer]
C6000 in MP Tray
Priority mode [Change]
The number of exited sheets is regulated as follows to prevent over-heated
C6000: Fuser (If the MP Tray Priority mode is turned on and Media Type set to Envelope)
heater broken Simplex Duplex
error (Main) Before 7.5ppm 3.7ppm
After 4.0ppm 2.0ppm
*if the exit speed is slow, turn of MP Tray Priority mode and set the envelope size.
Previous Changes
Details of Changes
Item Content
2 Lib TIFF upgrade The version of the open source document (lib TIFF) used in the device is
upgraded as applies to the CVE reference No’s. below.
[System Menu] > [Edit Destination] > [Edit Restriction] > (Login)
> [Address Book] added as the restriction target, [Off] and [Administrator
Only] are selectable. (Default: Off)
Previous Changes
(Details of Changes)
No Item Content
11 Corrective measures for DHCPv6 Option 39 function is implemented and an error occurs at the FQDN
the DHCP server communication. The device is not registered in the DHCP server.
registration failure
12 Corrective measures for If the network stops during the data receiving and processing in use of the
system error F245 Enhanced WSD protocol, system error F245 might occur
13 Corrective measures for A PDF Conversion Error might occur when printing a certain PDF file (UTF16
error with a certain PDF encoded PDF file) and UTF16 is supported.
file
14 Corrective measures for Certain characters might not be printed in the PS mode.
certain characters not
printed
15 Corrective measures for Confirming the toner gauge read value might be incorrect depending on
the toner gauge read timing of recovering from sleep. As a result, the toner gauge might be
value error notified at 0%.
16 Corrective measures for 7101 error might occur at ScanToSMB due to the internal module mount
7101 error at ScanToSMB error.
[MFP only]
KYOCERA Document Solutions America, Inc.
ECOSYS M2640idw/M2635dw/M2540dw/M2040dn
Firmware Release Notes
No Item Content
17 Corrective measures for Part of information might not be described in the ECOSYSNET maintenance
the report failure via KFS report linked via KFS.
[MFP only]
18 Corrective measures for The print position might shift when printing a certain file.
the print position shift
19 Security data Information registered in the main unit is returned to the factory setting.
sanitization support Security data sanitization is implemented in System Menu
[LCD model only] System Menu > System/Network > Data Security > Data Sanitization
20 Corrective measures for Correct font ID cannot set with the PCL shift-in / shift-out command and the
the barcode print failure barcode cannot be printed correctly.
21 Corrective measures for System error F245 might occur in case the KFS connection is unstable.
system error F245
Previous Changes
Details of Changes
No Item Content
22 Security Measure to address a potential Security Vulnerability.
enhancement
23 A5E size The productivity of A5E size in the simplex print is changed as below.
productivity
improvement Full speed 30ppm Cassette/MP tray
Before After
Paper size Full Half Full Half
A5E 30 / 17.5 / → 60 / 55 30 /
30 16.5 27.5
A5E(PF) - - 45 22.5 / -
Previous Changes
Details of Changes
No Item Content
1 Support for KFS1.6.5 Support for the remote panel (Internet version)
Refer to the following
pages for details
2 New branding support Change the logo on the opening screen to KYOCERA
Eliminate ECOSYS logo from the report
3 Common Test Page The page design printed at “Print Test Page” is changed to be common with
design output from other devices.
Before 新 After
4 Corrective measures Coverage counter might not be printed in the maintenance mail content. This
for inability to has been resolved.
document the
coverage counter
5 Corrective measures When editing the address book already registered from the operation panel, the
for editing the hidden password might be momentarily visible during a certain operation.
registered address
book
< MFP LCD model
only>
6 Corrective measures The remote panel connection might not be available in KFS when retrieving
for the connection incorrect information of Proxy server.
failure of the remote
panel in KFS
<MFP only>
7 Corrective measures If the device is already registered in the KFS and deleted in the monitoring
for the packet mode, when communication is attempted in the monitoring mode even after
addition even after deleting, the packet might be added with network communication error. This has
deleting the KFS been resolved.
registration
8 Corrective measures If connected from outside via SMB, the order of securing the internal memory
for system error F25E and session start might be improper and then system error F25E might occur.
9 Corrective measures Umlaut characters might not be printed normally when printing the mail data via
for the mail data POP3
printing failure
10 Corrective measures System error F245 might occur at stand-by with the memory leak of the KFS
for system error F245 communication module.
No Item Content
11 Change of handling If paper shorter than the paper source setting is loaded, the internal image
the size different from processing might be out of order and the 2nd page and after might not be
the paper source processed normally.
setting
<MFP only>
12 Corrective measures System error F345 might occur when cancelling data just after scanned from the
for system error F345 user box via TWAIN. This has been resolved.
<MFP only>
13 Change [Send and Since [Send and Forward] can be set by other than administrator, change is
Forward] function made that login screen is displayed and only administrator can set it.
<MFP only>
14 Change system error System error F60A is an error that occurs when the device and KFS Server
F60A detection detect offline and it is not recovered. Since it occurs from a user environment
like shutting off the hub power at night, a change is made that no excessive
error detection is made.
15 Corrective measures The operation panel might black-out and it might not be recovered without
for the operation turning the power off and on. This has been resolved.
panel black-out
16 Corrective measures The wired LAN might not be connected at a certain user system.
for the inability of
LAN connection at a
certain user
17 Corrective measures The oil applied to the fuser sliding sheet might decrease repeatedly when the
for decrease of the oil main unit is stopped at jam/service call error, and the fuser torque might
applied to the fuser increase to cause the fuser jam.
sliding sheet
(Measure when completing print)
・Aging time is changed by print volume (Max 20s)
1-4 sheets: 0s 5-29 sheets: 5s *1 30-49sheets: 10s *1
50 sheets and more: 20s
*1: Until the fuser belt temperature becomes 140 degrees C
after a certain time (Max 20s)
・Heater is turned off during the above aging
・If the next job comes in during aging, it is executed and after completing it,
aging is reset based on the specification
■ Support for KFS 1.6.5, Support for the remote panel (Internet version)
- Procedure to support the remote panel (Internet version)
Method/explanation
Main unit settings
Set “Connection Mode” to ”Manage” (Panel) System Menu > System/Network > Remote
service settings > Connection Mode
(CCRX) Management setting > Remote service >
Connection Mode
Set “Remote Operation” to ”On” (Panel) System Menu > System/Network > Remote
service settings > Remote operation
Note : Rmote operation under System/Network is the
settings
For the intranet
(CCRX) Management setting > Remote service >
Remote operation
Set remote operation approver. (Panel) Select the user who can permit the connection
of the remote operation
(CCRX) Management setting > Remote service >
Approver for the remote operation
(CCRX) screen →
Set “SSL” to ”On” (Panel) System Menu > System/Network > Network
(CCRX) screen → settings > Security settings > SSL
(CCRX) Security settings > Network security > Secure
protocol setting > SSL
Add the Enhanced VNC (RFB) over SSL certificate (CCRX) Network settings > Protocol > Enhanced VNC
(RFB) over SSL certificate
Restart the network after finish settings
Previous Changes
Details of changes
Topic Content
19 Support for non-genuine There might be the possibility to detect the genuine toner container as the non-genuine
toner container due to noise or a communication error. The information cannot be written in the ID chip
to record the toner container information.
[Change]
Review the position where judges genuine or non-genuine, and it will not judge at the
incorrect position.
20 Corrective measures for After replacing the toner container in condition that it is not registered in KFS, if the
taking time to turn the power switches are turned off when connected to the network, it might take 3 minutes
power off to turn the power off.
Previous Changes
Topic Content
<Before>
→→→
No change No change
<After>
To the
screen
below
→→→→→→→→
Network setting
変更無
<Before> <After>
<<Previous <<Previous
Finish
完了 完了
Event Log
Service Status Page
Maintenance Report
Test page
Previous Changes
Details of Changes
Topic Content
1 Improving setup capability A. Add the main unit default setting items (Individual usage management mode)
- Make it possible to select [Device management by the administrator] → [Yes] or
<Refer to the following pages [No]
for the details> B. Improving setup wizard
- Reduce opening screen and change the message
- Reduce the network setup screen
- Change the message at the end screen
C. Reduce Wi-Fi setting step in System Menu
D. Add the function icon of the ID card copy in the home screen
E. Change for easy recognition of USB device
- External memory → Change the name to USB drive
* Caution leaflet is bundled for explaining the above.
[Notice of addition/change for the function of the main unit]
2 Make it easy to install KX In order to make it easy to install KX driver and newly provided scanner tool (Kyocera
driver/new scanner tool Quick Scan), add the Quick Installer.
(Support for Quick Installer) * Caution leaflet is bundled for explaining the above.
[Notice of addition/change for the DVD function]
< Excluding TA,OLIVETTI
specification>
< Refer to the following pages
for the details
3 Support for the scanner tool Add the new scanner tool.
(Kyocera Quick Scan) * Caution leaflet is bundled for explaining the above.
<Excluding TA,OLIVETTI [Notice of addition/change for the DVD function]
specification>
< Refer to the following pages
for the details >
4 Common use of the DVD For common use, change the DVD from KDE version to KDC version. Based on this
change, DVD design is changed.
<KDE specification only>
<No change for KDRU
specification>
5 Support for N5 Prox Card Support to make N5Prox Card Reader produced by the NDDigital possible to
Reader recognize by the IC card authentication kit.
<MFP/PRINTER40LCD only>
6 Change the default value of Based on the request from TA, the default value of maintenance mode U326 is
maintenance mode U326 [Set changed to [Off]
Black Line Clean Display]
<TA specification only>
<MFP only>
8 Support for LOT26 There might be the possibility that the standby power might not clear the standard
(2.0w) when operate it with USB connection.
9 Improve the reliability for the Change is made since external test/research organization pointed out
security
10 Corrective measures for the There might be the possibility to occur the error 1102 at Scan to SMB
error at Scan to SMB
11 Corrective measures for There might be the possibility to occur system error F25E
system error F25E
12 Support for flickering of the For the support of the flickering of the fluorescent lamp, change is made to set the
fluorescent lamp flicker countermeasure mode.
17 Corrective measures for the There might be the possibility to output different color with a certain file
color mismatch with a certain
file
18 Corrective measures for the Image failure (skip the image in some part) might occur with a certain PCL data output
image failure with a certain file
19 Corrective measures for the Skipping image might occur with a certain PCL data output including macro data
skipping image with a certain
file
20 Correcting the display of the Old company name might be displayed in the status page. (Occurs only for TW
status page Traditional Chinese)
21 Corrective measures for There might be the possibility to occur system error F248 or the job stops when
system error F248 printing multiple number of sets by the certain HyPAS application
<MFP only>
22 Corrective measures for There might be the possibility to occur system error F245 when upgrading the firmware
system error F245 through KNV/KNA.
23 Translation mistake in Translation mistake in some part of Portuguese at the Command Center
Portuguese
24 Corrective measures for the The abnormal image might occur with a certain file
abnormal image
25 Corrective measures for the There might be the possibility to occur the memory full error with continuous scan.
memory full error
<MFP only>
26 Correcting the counter failure When usint PaperCut, the counting might not correct such as making 2 counts for 1 job
with PaperCut or not counted in PaperCut
<MFP TSI only>
27 Corrective measures for the When using HyPAS application (Paper Cut), there might be the possibility to occur
failure when using HyPAS some failures such as disappearing the setting data, application cannot be started,
application (PaperCut) main unit changes to the local authentication setting, etc.
<MFP TSI only>
28 Corrective measures for send When setting the local authentication, once using Scan To Email to the external
error 1102 with a local server, send error 1102 mightr occur
authentication
<MFP only>
29 Corrective measures for the When copying using the output image as the original, the screen of the original
moiré (halftone composition) interferes scanning resolution (sampling frequency) and moiré
<MFP only> might occur. Therefore, the image process setting value is changed.
30 Improve the toner gauge/toner - Improve the accuracy by reviewing the use coefficient.
consumption amount - When writing the amount of the consumption in the data, fraction data was truncating
accuracy but it is corrected.
<KDRU only/Already supported
for the other specifications>
31 Support for the new JavaVM -----------
<KDRU only/Already supported
for the other specifications>
32 Corrective measures for Right after turning the main power on, open/close the right cover twice, service call
service call error C0530 error C0530 might occur.
[Backup task error detection]
1. Improving setup capability * Improving setup capability (A-E), the leaflet is bundled. [Notice of addition/change
for the function of the main unit]
A. Add the main unit default setting item --- Add the individual usage management mode
When using MFP in an environment where it is unnecessary to restrict change of setting with administrator
authority such as personal use or environment without IT administrator, improve operational capability by making it
possible to manage the device without logging in.
Add the following items through the setup wizard at the time of turning on the main power and make it possible to
select.
Additional items → [Device management by the Administrator] → [Yes (Office that is the middle sized company or
bigger)] or [No (Home office/SOHO)]
In case of selecting [No (Home office/SOHO)], it is possible to use the function without log in that it is necessary for
the administrator to log in. However, it might be some functions that cannot be used or it is necessary to log in even
[Yes] is selected. Refer to the followings.
* The function to set the display method cannot be used. Possible to refer the [Status/Log] from the panel key.
Other than the above, if it is set to “No”, it is not possible to use the operation panel lock (Set by the Command
Center)
Power On
Starting screen of Network ※Wi-Fi was selected Wi-Fi Setting Select Network
Select Wi-Fi/Wired
Change after [System Menu/Counter] key → [System/Network] → [Network] and eliminating a Wi-Fi setting
step.
When connecting, change Wi-Fi on automatically and restart the network automatically.
Change the grouping to eliminate the step.
★Current 10 Step
System Menu/Counter Key ①
-> System/Network ②
-> Network ③
⑤ ⑥
⑩
⑧
④
⑨
⑤
④
USB Drive
FAX Copy Copy
2. Make it easier to install KX driver/new scanner tool (Support for Quick Installer) (Change DVD)
* ◆ The leaflet will be bundled for the DVD change of No.2.3 [[Notice of addition/change for the DVD function]
・Newly set Quick Installer and make KX driver and the new scanner tool (Kyocera Quick Scan) possible to install
easy.
・In case of using Custom Installer to install KX driver, it will be the same installation as its current installation and it
is not possible to use Quick Installer
・Once KD Driver is installed using Quick Installer, Status Monitor/Fonts/uninstaller of the product library are also
installed at the same time.
Custom Installer
Quick Installer
3. Support for the scanner tool (Kyocera Quick Scan) (Change DVD)
* The leaflet is bundled for the DVD change of No.2, 3 [Notice of addition/change for the DVD function]
Previous Changes
Details of Changes
Topic Content
1 "Fixes MAC OS 10.13 "F248" starts appearing when Mac OS 10.12 (Sierra) was upgraded to Mac OS 10.13
F248 Error" (High Sierra). Updating firmware resolves this issue.
Previous Changes
Issue Description
1 Corrective measures for a 1. Changed to prevent update errors using the Turbo Pack. Since KDA does not
Firmware Update error provide a turbo pack for these models, the error will not occur. Please update to
pack v 1.03 at the next service call or through KFS.
Previous Changes
Details of Changes
Topic Content
1 Improving accuracy of the toner - Improve accuracy by reviewing the use coefficient.
gauge/the amount of toner consumption - Corrected the fractional data when writing the consumption into data.
2 Support for the new JavaVM -----------
3 Corrective measures for the ticking The fuser pressure can’t be released during the firmware Upgrade. If firmware
sound during the firmware upgrade begins to upgrade during release of the fuser pressure, the operation continues
and a ticking sound occurs. This has been corrected
Previous Changes
Details of Changes
Topic Content
1 Corrective measures for the Due to the variation of the transistor of the high voltage PWB of the transfer bias start-up
leading edge transfer failure timing delays and transfer failure might occur at the leading edge of paper.
[Change]
Change the setting of Pre Bias output, Transfer Bias On Timing
- Change setting of Pre Bias (increase output): -0.1μA → -8μA
- Change Transfer Bias On Timing (Correction as Pre Bias is changed)
-20 (-2mm) → -4 (-0.4mm)
2 Corrective measures for the If the print is made under the condition of adding narrow paper with size mismatch, the
thermopile cut-off at the time temperature at the edge of the fuser section increases and the thermopile breaks, then
of the size mismatch the temperature does not increase which might cause service call error C60XX.
(Corrective measures for Ex) A4 plain paper setting, feed the envelope from the MP tray, if the envelop runs out
service call error C60XX) then, add the envelope immediately after that and repeat this operation. Such a condition
might occur the above failure.
[Change]
- Change the temperature judge timing for the control of paper interval at the time of high
temperature.
Before) Judge from the third sheet of paper
After) Judge from the first sheet of paper
- Temperature to stop the image output:
225℃ (Recover at 205℃) → 195℃ (Recover at 185℃)
Previous Changes
Details of Changes
Topic Contents
1 Change for common models --------------
2 Corrective measures for the When printing certain data in landscape, there might be the possibility that the direction of the
incorrect printing direction of the letters is printed incorrectly by 90 degrees. This has been corrected.
letters by 90 degrees
3 Corrective measures for the When printing a certain font, there might be the possibility that the pitch size is not appropriate and
misalignment of a letter with a the printed letters are shifted. This has been corrected.
certain font
4 Support for fonts which is There might be the possibility that fonts registered in the SD card might not be printed correctly.
registered in the SD Card This has been corrected.
5 Corrective measures for system System error F46F might occur when printing a certain file. This has been corrected.
error F46F with a certain file
6 Corrective measures for the When printing a certain file, the logo image might not be drawn correctly. This has been corrected.
output failure with a certain file
7 Corrective measures for system When printing a certain file, system error F24B might occur. This has been corrected.
error F24B with a certain file
8 Corrective measures for binding When printing a certain PDF file with duplex through the Air Print, there might be the possibility
direction failure when printing that the binding direction might become an unintended direction. This has been corrected.
9 Corrective measure for system Ehen If printing a certain file in a certain environment, there might be the possibility to trigger
error F46F/F24B in a certain system error F24B after displaying system error F46F This has been corrected.
environment
10 Corrective measures for the When printing certain data with a user application, there might be the possibility that the horizontal
horizontal line with certain data line appears. This has been corrected.
11 Corrective measures for system When printing certain data with a user application, system error might occur. (F46F/F24B) This has
error F46F/F24B with certain been corrected.
data
12 Corrective measures for system If printing a certain file, system error F245 might occur. This has been corrected.
error F245
13 Corrective measures for the KFS There might be the possibility that KFS might not be able to connect under a certain user network
connection failure with a certain environment. This has been corrected.
user
14 Corrective measures for system If the machine is registered in Google Cloud Print, there might be the possibility to occur F245 or
error F245/F000 caused by F000. This has been corrected.
registering in Google Cloud Print
15 Corrective measures for the If a certain PC is started while USB cable is connected, there might be the possibility that the
recognition failure with a certain device might not be able to recognize. This has been corrected.
PC
< M2640idw>
16 Corrective measures for the After activating HyPAS application under the authentication setting, there might be the possibility
disappearing Send to Me (E-mail) that Send to Me (E-mail) icon disappears. This has been corrected.
icon with HyPAS application
< M2640idw>
17 Corrective measures for the error After activating a certain HyPAS application, there might be the possibility to occur the error if
after activating HyPAS logging out after starting the another HyPAS application. This has been corrected.
application
< M2640idw>
18 Corrective measures for There might be the possibility that a certain file might output a blank sheet right after turning on the
outputting a blank sheet with a power of the main unit. This has been corrected.
certain file
Previous Changes
Details of Changes
No. Topic Content
1 KFS 1.4 support --------------------
2 Corrective measures for the At the current firmware level, the main unit recovered internally at a
abnormal sounds from the FAX certain interval to collect the information during the Sleep mode, and
abnormal sounds might be generated from the FAX speaker. Therefore, it
speaker during the sleep mode
is changed so that 24V is not turned on when recovering internally, but it is
For M2640idw turned on when shifting to the Ready status or before using the main unit.
3 Corrective measures for the main unit A PC might not recognize a main unit if connecting it via the USB cable.
recognition failure when connecting
via the USB cable
For M2640idw
4 Corrective measures for the file Even if setting the file division ("File Separation" on the operation panel) to
division failure with the HyPAS ON for a sending job of the HyPAS application, the files might not be split.
application
For M2640idw
5 Corrective measures for the KFS Under the certain user's network environment, the KFS connection might
connection failure at the certain user not be available.
6 Corrective measures for the thin red The red thin line might not be printed.
line print failure
7 Corrective measures for system error System error F24B might appear when printing the certain data.
F24B when printing the certain data
8 Corrective measures for the failure A user data with the macro definition might not be overlay printed.
with a user data containing the macro
definition
9 Corrective measures for the blank If uninstalling the optional language chosen as the use language in the
operation panel when starting up the System Menu when replacing the optional language, the operation panel
main unit after uninstalling the might display nothing at the next startup.
optional language Therefore, in case the optional language chosen is uninstalled, English
messages are displayed instead at the next startup.
10 Corrective measures for the Toner level might be displayed as "6%" or the improper value after
improper toner level display after executing the Drum Refresh.
executing the Drum Refresh
11 Add the drum surface potential If carbonized compounds gather inside the main charger unit during
correction while printing continuously continuous printing, etc., and drop onto the drum, the charge movement
might be prevented and the drum surface potential might be reduced.
Therefore, the correction is added to prevent the drum surface potential
reduction.
12 Correct the paper jam record At the paper jam record information on the Event Report, the information
information on the Event Report referred to the different paper source or the paper size.
This has been corrected.
Previous Changes
Details of Changes
No. Topic Content
1 Improving the toner The calculation method of the toner gauge is changed since the remaining toner level
gauge accuracy of the toner gauge might be suddenly changed from about 20-30% (Note1) to "Toner
Low" (5%).
Note1: The above % might differ depending on the print coverage of originals
that a user uses.
Previous Changes
Details of Changes
No. Topic Content
3 Corrective measures If opening the DP cover while the exposure lamp is lit, at power-up or when
for service call error recovering from sleep mode, a lamp error is mis-detected. A C3210 error
C3210 "DPCIS lamp might appear if executing duplex scanning in this state.
error"
This error can occur with the dual scan DP (MFP 40ppm model)