Mobile: +966--500110256

Ibrahim M Al Amshan Work: +966-12-2237156

Home: +966-12-6549147
Ref: GC955-500
ibrahim.amshan@gmail.com

Summary

Profile: Male, 41, Married

Nationality: India

Current Location: Jeddah, Saudi Arabia

(Employment Residence Visa valid till September

2022)

Driving Licence: Issued in Saudi Arabia

Current Position: IT Solution Manager

Company: Mohammed Naghi Motors Company

(Reporting to: Head of Infrastructure Manager)

Notice period: Upto 1 month

NOC Requirement: None

Preferred Locations: Qatar, UAE, Saudi Arabia

Salary Expectation: SAR 35,000 per month

Work Experience

Apr 2013 - Present Naghi Group Jeddah, Saudi Arabia

IT Solution Manager - Hosting Services at Mohammed Yousuf Naghi Group

Areas of Responsibility:
-Provide Hosting Services to MYNAGHI Group of Companies
-Managing Server platform on VMWARE virtualization

© GulfTalent 2021. All Rights Reserved.

 -Managing Server platform on VMWARE virtualization
-Managing Backup and disaster recovery using Dell EMC Recover point and
VMWARE Site Recovery Manager
-Managing messaging platform on Gsuite for enterprise
-Managing End-User computing services with signature base and signature-less
AVs
-Patch management for servers and users using advanced technology
-Managing EDR/EPR/NDR and complete SOC for the group
-Using Exabeam as a SEIM solution to gather all the related logs and
information from the various Systems and Network Devices
-Managing Vectra as an NDR -Network detect and response solution
-Managing Dell EMC Servers with IDRAC management

Cloud Migration POCs

Conduct full cloud migration for the current on-prem environment to the below
cloud providers

-AWS Amazon Web Services

-Microsoft Azure Cloud
-GCP Google Cloud Platform

Projects:
-Migration from Office 365 to Google Gsuite
-Qualys for Vulnerability Assessment and Management
-GFI and WSUS Patch Management systems
-WhatsUp Gold for Monitoring resources
-Force Point for email Security
-Centrify PAM solution to access all Servers and resources securely
-Netskope for Google Drive Security
-McAfee Endpoint Protection
-Malwarebytes Endpoint Protection
-Wild Card SSL Certificates for MYNAGHI Domain
-Centralized AD manage Tool for user creation
-Commvault for Backup to disk, Tape, DR site, and cloud
-Upgrade from VMWARE Vsphere 5.5 to 6.5 with SRM 8.0

Apr 2010 - Apr 2013 Naghi Group - Hafil School Jeddah, Saudi Arabia
Company

System & Network Manager

Systems

• Managing & Administrating Ms Exchange Server 2010

o Outlook Anywhere for users connecting to MS Exchange from outside
o Administrating Secure Outlook Web Access Interface
o Push technology for mobile users (Mail for Exchange)
o Managing Database Availability Group (DAG) with two mailbox servers
o Managing all Mailboxes database on External SAN storage
• Managing & Administrating MS TMG 2010 on different locations
• Managing & Administrating MS Windows Server 2008 Active Directory with
Multi sites
• Managing Windows Server 2008 Enterprise Edition for AVL Tracking
Application
• Managing Application server in Loud Balancing Environment using Windows
Server 2008
• Installed and configured Oracle Enterprise for Linux
• Managing MS SQL Server 2008 for AVL Tracking database

Networks

• LAN
o Managing and Administrating DHCP, DNS and Group Policy for Clients

© GulfTalent 2021. All Rights Reserved.

 o Managing and Administrating DHCP, DNS and Group Policy for Clients
o Using WSUS for managed Updates for Servers and Clients
o Managing & troubleshooting clients through Phone and remotely
o Day to day monitoring servers logs and event viewers for Errors
o Install and configured all kind of network printers

• WLAN
o Managing the following Point to Point Wireless links for Jeddah Based
Location
1. BEME for Point to Point NWireless Network
2. Cisco Aironet 1240AG Series Access Point for Internal Users

• WAN
o Maintaining MPLS (IP-VPN) between National Location
o Maintaining DIA as a backbone internet and corporate applications
o Managing Wireless as failover link
o Managing Wireless CMTS over MPLS Network for Data network between
branches
o Managing MPLS over DSL for remote offices
Security

• Managing and maintaining Cisco ASA 5550 Security Gateway firewall for
Trojans, Intrusion Detection and Prevention.
• Managing Trend Micro Antivirus Server/clients edition with central updates for
antivirus
• Managing Trend Micro Scan Mail for Exchange Server 2010 for Spam and
phishing attacks
• Managing Group Policy for all users
• Centralizing Updates by managing Windows Server Updates Services

Backup System

• Managing and maintaining HP Data Protector Enterprise for Exchange 2010,

MS SQL 2008 and Oracle Database on Linux
• Maintaining online, offline and off site backup
• Using HP StorageWorks MSL4048 1 LTO-5 Ultrium 3280 Fiber Channel Tape
Library
• Using HP Virtual Tape Library for D2D Backup

Achievements
• Supporting more than 250 users around the world using advance remote
connection tools
• Managing Websites and all public IP's with a central account
• Developing vendors and undertaking contract negotiations, ensuring cost
efficiency and post
• sales Support
• Corporate network with High Availability using redundant links for LAN & WAN
• Managing all STC links and reporting any failure then following up till link get
restored ASAP
• Designed and setup the company’s network initially and have subsequently
reengineered it for Microsoft Standards
• Identifying and evaluating new technology and products to meet the
company’s growth needs and maintain its competitiveness Oversee systems
performance and tuning
• End to end project management to install & commission / upgrade the IT and
communications infrastructure Create reports on system logs and troubleshoot
issues
• Completing projects within scheduled time and costs
• Developing the business continuity strategy, security strategy and disaster
recovery plans
• Single Domain Active Directory Infrastructure with Delegated Administration
• Collaborate with organization to identify practical solutions applicable to the
business needs based on available technology

Projects

© GulfTalent 2021. All Rights Reserved.

 • Migration from Windows Server 2003 Active Directory to Windows Server 2008
• Successful Implementation of MS Exchange 2010
• Successful Implementation, Installation and Configuration of AVL Tracking
System
• Network Upgrades (MPLS, DIA, BLS and Wireless Point to Point)
• Successful implementation of Time and Attendance System

Aug 2006 - Apr 2010 Banawi Industrial Group Jeddah, Saudi Arabia

System & Network Engineer

Systems

• Managing & Administrating Ms Exchange Server 2003

o RPC over HTTP/S for users using outlook directly connected to
Exchange Server from any where in the world
o Administrating Secure Outlook Web Access Interface
o Using IMF V 2.0 for spam Controlling
o Maintaining Backup Exchange Server for failover
o Using Exmerge for importing and exporting Mails from and to Server mailbox
• Managing & Administrating MS ISA server 2000 / 2004 on different locations
• Managing & Administrating MS Windows Server 2003 Active Directory with
Multi sites
• Managing Windows Server 2003 Enterprise Edition clustered environment for
SAP Database and Application servers on IBM 346 Xseries

Networks

• LAN
o Managing and Administrating DHCP, DNS and Group Policy for Clients
o Using WSUS for managed Updates for Servers and Clients
o Managing & troubleshooting clients through Phone and remotely
o Day to day monitoring servers logs and event viewers for Errors
o Install and configured all kind of network printers

• WLAN
o Managing the following Point to Point Wireless links for Jeddah Based
Location
1. Air Link
2. Cisco 350
3. Proxim

• WAN
o Maintaining MPLS (IP-VPN) between National Location
o Maintaining Lease Line as Failover links
Security

• Managing and maintaining Symantec Gateway Security firewall for Trojans,

Intrusion Detection and Prevention.
• Managing McAfee Total Protection for Enterprise which is centrally managed
by ePolicy Orchestra
• Managing McAfee Group shield for Exchange with Antispam for Controlling
Spams
• Managing McAfee Desktop Firewall
• Centralizing Updates by managing Windows Server Updates Services

Backup System

• Managing Backups of Exchange Databas, SAP R/3 DataBase and Active

directory using Veritas Backup Exec for Windows and Netback for Active
Directory
• Maintaining Online and Off-site Tapes

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 • Maintaining Online and Off-site Tapes
• Using IBM TotalStorage Ultrium Tape 2U Autoloader 3581 featuring LTO
Ultrium 2 drive for backups

Achievements
1. Supporting more than 250 users around the world using advance remote
connection tools
2. Managing Websites and all public IP's with a central account
3. Developing vendors and undertaking contract negotiations, ensuring cost
efficiency and post
sales Support
4. Corporate network with High Availability using redundant links for LAN &
WAN
5. Preparing the plans and budgets pertaining to the IT needs of the companies
warehouses
6. Designed and setup the company’s network initially and have subsequently
reengineered it for Microsoft Standards
7. Identifying and evaluating new technology and products to meet the
company’s growth needs and maintain its competitiveness Oversee systems
performance and tuning
8. End to end project management to install & commission / upgrade the IT and
communications infrastructure Create reports on system logs and troubleshoot
issues
9. Completing projects within scheduled time and costs
10. Developing the business continuity strategy, security strategy and disaster
recovery plans
11. Single Domain Active Directory Infrastructure with Delegated Administration
12. Collaborate with organization to identify practical solutions applicable to the
business needs based on available technology

Projects

1. Migration from Windows NT Server 4.0 to Windows Server 2003 with zero
Downtime
2. Implementation of RPC over HTTP/s for corporate Remote users
3. Network Upgrades

Feb 2005 - Jul 2006 LSI Language Studies Jeddah, Saudi Arabia
International

System Administrator

1. Responsible for the creation and maintenance of user and computer

accounts and systems configurations on a variety of applications and systems.
These systems include LAN, internet, intranet and remote access services
2. User Account Administration: Windows 2000, Windows 2003 & Active
Directory, Terminal Server: creation and maintenance of user accounts and
groups, implementation of file-level and share-level security, user rights relating
to shares and permissions
3. Responsible for the implementing, monitoring, maintaining, and supporting of
Active Directory, Exchange, DNS, DHCP and GPOs;
4. Collaborate with organization to identify practical solutions applicable to the
business needs based on available technology
5. Collaborate with other departments in all phases of technology projects, from
design through inception
6. Develop and prepare documentation required to support recommendations
and solutions to the organization
7. Identify, develop and document new and existing procedures or processes
that will result in improvements and/or documentation for archival purposes

Mar 2003 - Feb 2004 Ebttikar Technology (Desktop Jeddah, Saudi Arabia
Support Project – STC

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 Desktop Support

1. Installing, Configuring and Troubleshooting MS Windows 2000 on STC main

building and
all the subscription offices
2. Installing all kinds of Printer on the Network
3. Oversee planning, development, implementation, and coordination of all IT
support-related programs and activities for the Firm
4. Coordinate and disseminate desktop, applications and other systems support
information and procedures throughout IT department
5. Manage, develop, and enhance policies and procedures regarding how
problems are identified, received, documented, distributed, and corrected.
Ensure maximum issue resolution in minimum time
6. Supporting all users remotely and throw Telephone Line.

Achievements
1. Issued Technical problems troubleshooting procedures
2. Issued Machines backup procedures
3. Issued Technical Support Training
4. issued activity, progress and effectiveness reports
5. Issued petty cash reports
6. Issued Backup system management report

Projects

1. ICMS Installation on all Subscription Offices

2. 902 Call Center (Jeddah Site)
3. Trend Micro Anti virus
4. Training IT Help Desk with all existing applications

Education

Apr 1998 - Apr 2002 Osmania Hyderabad, Saudi Arabia

Computer & Electronics, Bachelor(BSc/BA), GPA 70%

Other Certificates

2019 Dell EMC Unity Storage all Flash EMC Corporation - - Dubai, UAE, UAE

VNX Unified Storage

2016 EMC Corporation - - Dubai, UAE, UAE
Management

VMware vSphere: Install, Global Knowledge - Jeddah, Saudi

2015

© GulfTalent 2021. All Rights Reserved.

 VMware vSphere: Install, Global Knowledge - Jeddah, Saudi
2015
Configure, Manage [V6] Arabia

VMware vSphere: Install,

2014 VT Guru - Hyderabad - India, India
Configure, Manage [V5.5]

2013 ITIL v3 ITIL, India

2013 HP Data Protector New Horizon - Dubai - UAE, UAE

Project Management
2013 PMStudy - Edusys, India
Professional PMP

New Horizon, Jeddah, KSA, Saudi

2008 Microsoft Exchange server 2007
Arabia

CCNA (Cisco Certified Network

2002 Cisco Systems, India
Associate)

2002 Cisco certified Network Associate Zoom technologies, India

IT Skills

Operating systems, Networking & Hardware

System Administrator Expert

HP Server, Storage &

Expert
Tape Library

Microsoft Systems Expert

Datacenter Expert

Network & Security Expert

Cyber Security Intermediate

Dell EMC Server and

Expert
Storage

VMWARE and Hyper V Expert

Languages

© GulfTalent 2021. All Rights Reserved.

 Arabic Native

English Fluent

Urdu Fluent

Comments

There are ongoing projects and POC conducted which are not mentioned in the profile and can be provided
in the interview

© GulfTalent 2021. All Rights Reserved.