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79.B Types of Quality Audits
79.B Types of Quality Audits
→ As per the ISO 19011:2018 Standard (Guidelines for auditing management system),
→ "An audit is a Systematic, Independent, and documented process for obtaining audit evidence
and evaluating it objectively to determine the extent to which the audit criteria are fulfilled."
→ The_audit evidence includes Records, Statements of fact, or other information which are
relevant and verifiable.
→ In easy language we can say that the_audit is on-site verification activity, such as inspection or
examination, of a process or quality management system, to ensure compliance to requirements.
→ In other words, we can say that the_audit is to check the health of the system.
→ There are three main types of audits as per the Quality Management System that is mentioned
below.
1. Process Audit
2. Product Audit
3. System Audit
→ Apart from the above three audits, there are some more audits that are followed by the
organization like, pre-dispatch audit, dock audit, layout audit, 5S audit, layer audit, but all are part
of any one of the above three audits.
1. Process Audit:
→ Process_audit verifies that the processes are carried as per the defined or not?
→ It verifies the actual method of working against the defined instructions and sets of standards.
→ We can also say that the process_audit verifies and ensure the overall process of the operations.
→ It covers all processes in between order receives to order delivered and post-delivery activities.
2. Product Audit:
→ In service_audit, we can refer to the contract agreement or blueprint document that we have
made during the order confirmation.
3. System Audit:
→ In another word, we can say that the system_audit is used to check the health of the system.
→ There are too many systems available like Quality Management System (ISO 9001), Automotive
Quality Management System (IATF 16949), Environment Management System (ISO
14001), Occupational Health and Safety Management System (ISO 45001), likewise...
→ As per the requirement of an organization, they implement the system and check against the
standard clauses of the particular management system, either it conforms to the specification or
not?
→ Internal audits are often referred to as First-party audits, while external audits can be either
Second-party and or Third-party.
What are First Party, Second Party, and Third-Party Audits?
→ In this audit, the auditor verifies the processes against the standard that is implemented by the
organization.
→ This audit is very important for the organization because the_audit findings directly impact the
business of the organization.
Third-Party Audit:
→ The third-party_audit is an independent audit_body and it is free from any conflict of interest.
→ We can arrange third-party_audits for various activities like certification, recognition, an award,
license approval, claim survey of insurance, etc.
→ In this stage, the auditor, the lead auditor, and the auditee need to prepare for the audit, and the
audit objective must be in inline with the organization's objective.
2. Audit execution:
→ The second step is called audit execution or we can also say that the fieldwork.
→ Audit execution includes many activities like on-site audit, meeting with the auditee,
understanding the process and system controls and verifying that these controls work,
communicating among team members, and communicating with the auditee.
3. Audit reporting:
→ The audit report should be clear, easy to understand, and effective for the management to take
necessary action.
→ According to ISO 19011, "The audit is completed when all the planned audit activities have
been carried out, or otherwise agreed with the audit client."
→ Also, as per ISO 19011, the verification of follow-up actions may be part of a subsequent audit.
👉 Also Read:
1. Affinity Diagram
2. Interrelationship Diagram
3. Tree Diagram
4. Matrix Diagram
5. Matrix Data Analysis Diagram
6. Arrow Diagram
7. Critical Path Method with Example
8. New 7 QC Tools | Seven Management and Planning Tools | PDF
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