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GM Case
GM Case
GM Case
Presented By
Tanvir Ahmed
Summary:
The year 2005 is not good for General Motors. The company face loss $286 million in the second quarter
and over $1billion in the first quarter. GM losses are largely tied to be North American operation and
rising supply, fuel, healthcare, and pension costs. GM makes money not on auto sales auto financing.GM
is overly dependent on the U.S automobile market; more than two thirds of its sales are made in the
United States. In addition it is overly dependent on its financing division. GM facing economic threats at
home and abroad and stiff competition from more differentiated and lower priced products, GM manager
must decide how it will produce and market its vehicles in the future.
EXECUTIVE SUMMARY:
This paper will explain GM’s most pressing challenges. Overcapacity is negatively impacted their
financial results, brutal international competition is causing GM to react with target costing strategies,
rising fuel prices directly impacts their cash flows and complicates capital budgeting strategies and tactics
and their ongoing health care and pension costs continue to color their future earning potential.
These challenges will be addressed by using performance assessment measures. The financial assessment
measures include net income and their market share value, liabilities of health care and pension benefits,
revenues, target costing and capital budgeting. Non-financial measures include customer satisfaction and
branding effects on sales volume. General motors corporation need to reduce the amount of health care
expenditures for retired employees and significantly reduce the number of current employees. General
motors also introduce to new products to the market, allowing for increase in profit. In order to maintain
its position as the leading producer in the automotive industry general motors.
PEST:
ECONOMIC FACTORS:
An increase in gas prices.
An increase in a health care trend rate.
SOCIAL FACTORS:
A change in life style to concern more about environment.
Global warming.
TECHNOLOGICAL FACTORS:
Alternative vehicles for alternative energies(hybrid and hydrogen car)
Economic efficient.
SWOT ANALYSIS:
Strengths:
wide cash reserves
Global network of suppliers and distributors
Economies of scale and scope
Quality improvements
Low cost suppliers through competitive bidding process
Technological know-how for SUVs
Only company to have invested in all 5 alternative fuel technologies
Developed internet distribution channels
Weaknesses:
Legacy costs/unionized labor force
Brands require large investments to maintain equity and are a barrier to innovative thinking
Government subsidies
Threats:
Economy fluctuations affect sales
PROBLEMS:
Environmental friendliness
Due to a trend of customer environmental concern.
A long term challenge to create another source of competitive advantage.
PROBLEM STATEMENT:
What organizational changes must GM implement in the North American market to earn above average
returns and improve its ability to compete in future, developing markets?
Alternative 1
Keep all brands but differentiate effectively
Decrease model portfolios of each brand
Engineer an organization change to make the company more flexible and able to select the right
brand for the right market
Increases product differentiation amongst brands and reduces inter- brand competition
Marketing for each brand will be more efficient and customer loyalty can be captured
Each brand will have a more specific market trend to address thus will be more competent in
predicting demand Lower inventory costs
Pros.
Uses 8 brands to capture customer loyalty
Allows for reaching economies of scale and scope throughout the whole organization
Cons.
Slow process, would take long before we see if the differentiation efforts have succeeded
As the market demand changes and market niches are exploited or eliminated, brands
might start competing with each other once again
Alternative 2
Divest some brands but keep rich model portfolios for remaining brands and reform the company’s
structure to provide each brand division with more autonomy
Pros.
Cons.
Shut down plants and lay off workers
Loss of brand loyal customers
Large amount of resources required to settle distribution contracts
initial decrease in sales and profits will affect shareholder value in the short term.
Alternative 3
Key processes such as R&D, Marketing, Human Resources will need to be better centralized
to achieve consistency
BEST ALTERNATIVE:
Alternative 1 is the best alternative keep all brand but differentiate. It will be good company is more
flexible and able to select right product for the right market. Marketing of each brand more efficient and
customer loyalty capture which will be good for the company success. Try to give the product in the
market which fulfills the customer needs.
CONCLUSION:
FINANCIAL ANALYSIS:
ACTIVITY RATIO: How much revenue is being generated of every $1 of capital employed?
Asset Turnover
2003: 0.41
2004: 0.40
PROFITABILITY RATIO:
Profit margin
2003:0.2060
2004:0.0144
Recommendation:
Introducing self managed creative work teams to improve and speed- up product development of
new technologies in emerging markets such as China and Europe.
Reduce dependence on GMC and focus resources on core products i.e. cars and SUVs to generate
revenues.
Cut costs by dropping unsuccessful product lines and introducing cars that accommodate the
needs of the car-buying public.
Shift major operations to lucrative European and Asian markets in order to avoid high operating
costs, including the high healthcare costs imposed by UAW.
Reduce threat of lower priced products by introducing a flexible product line and trimming the
inefficient ones.
Reduce overhead cost of over production.
Better utilization of R&D budget
Maximize R&D, technologies and experience seeks differentiation.
Capture profit from a faster growth market.
Add on differentiation on existing product.
Identify new target market.