Replying to the Letter of Inquiry

By receiving letter of inquiry, it means that the company has good chance to increase
its turnover. With this open chance, the process must be continued to the next transaction.
The reply of letter of inquiry is the first step of a transaction. Therefore, we have to pay
attention at some information written in the inquiry letter. We have to put in the information
based on the request, such as the catalogue, price list, sample of product, and so on in the
inquiry reply letter within the gratitude expression. We also have to reply the letter
immediately, so the company which sent us the inquiry letter need not to wait too long. There
are some expressions used to reply the letter of inquiry.

Common expressions used in replying the letter of inquiry are:

 Opening paragraph
 Thank you for your letter of ----- inquiring about our -----------
 With reference to your letter of ----- inquiring about our ----------
 In reply to your letter of ----- inquiring about our ------------
 Many thanks to your letter of -----. As requested, we enclose here with our latest
-----------
 Etc.
 Sending/Enclosing
 We have pleasure in sending/enclosing our ---------
 We are sending ----------
 We should be pleased to enclose/send our ----------
 Etc.
 Closing paragraph
 We look forward to receiving your first order.
 We look forward to receiving a trial order from you.
 We are allowing special terms to customers who place orders before the end of this
year.
 Etc.
Example:

Johnson Allwoods & Sons

25 Brigestone Street
New York, NY 239001
USA

Your ref: HMS/NA/12A 19th October 2015

Our ref: CPS/LH/14

Mr. Hasan M. Salim

Purchase Manager
JAKARTA INTERNATIONAL TRADING LTD
Jln. Jendral Sudirman No. 15
Surabaya 200002.

Dear Mr. Hasan,

Thank you for your letter of 5th October 2015.
We have pleasure in enclosing our latest catalogue, price list, terms
of payment, official order form together with a leaflet giving full details of
our special trade discount for November.
We look forward to receiving your first order and please do not
hesitate to write again if you still need any further information.

Yours sincerely,

Charles P. Scout.
Marketing Manager

Enc. 5