Professional Documents
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Nada Iqbal: Professional Experience
Nada Iqbal: Professional Experience
Professional Experience
SOFITEL HOTELTHALASS SEA SPA
Communication officer – July 2019TILL PRESENT
WORKING HOURS: 48 HRS PER WEEK, Reference: Name: IZZAT( front office manager),
Number:38885798.
• Obtains client information by answering telephone calls; interviewing clients; verifying
information.
• Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Good in using Property management software (PMS) like opera.
• Knowledgeable about HR related works like payrolls, applying vacation and leave,
• Familiar with using software like Edocs ,oasis.& CID reports like Guest Notification System
and VICLIST
• Train new staff for the system.
• Works with staff in virtually every department of the company.
• Answers questions from employees and company manages and from media outlets as well.
Education
• AMA University of Bahrain – 2014 -2019 (The Bachelor of Science in Business Informatics)
• Al Manama Secondary School –2011
• Ayesha Um Al Momenon – 2008
• Fatima Al Zahra – 2005
Certifications