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A V4. 3
4/15/98
Table of Contents

1. Management Overview

2. Up Front Data

3. Facilitator Guide

4. Organization

5. Operations

6. Materials

7. Finance

8. Outbrief

Baseline Analysis
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Management Overview

Baseline Analysis
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Management Overview

Site Baseline Analysis


Creating a Road Map for Site Transition
to Lean Enterprise

Baseline Analysis
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Management Overview

Baseline Analysis Goals

u Kick off the Implementation of Lean Enterprise


u Get baseline data on Site’s Readiness
u Provide Leadership with a Yardstick of Leanness
u Select a target Model Line
u Solidify a Plant Block Layout “To Be”
u Create a Project Plan for Implementation
u Estimate Resources for Implementation
u Synchronize Initiative Deployment Plan
u Set Training Expectations

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Management Overview
Total Quality

d r

l i

Business Assessment
a g
Leadership

B e

Process HR Strategic Info


Management Development Planning Systems

Site Baseline Assessment

Organization
Engineering

Operations

Customers
Suppliers

Materials

Finance

Lean Enterprise & Site Baseline Analysis Span the Entire Value Chain

Baseline Analysis
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Management Overview

Analysis Methodology
Analysts Analysis
Local Baseline Team Previsit Data
5 -> 8 Members Surveys
Guidebook of Techniques
Outside Eyes
Sector Lean Mfg. Using
and
OE Champions
OSD Their Expertise
Suppliers

in a

1 Week Intensive Session

to
Produce

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Management Overview

Deliverables
Baseline Data
Lean Production Status
Current State Operations Data
Current State Operations Support Status

Model Line Selection


Target Product Line with Performance goals and Rationale
Vendor links identified

Site Block Layout


Rough layout for a Lean Facility

Site Transition Plan


Product Cell Transition Plan
Resource Estimates
Resource Deployment

A Contract for Change


Goals Defined
Roles Defined
Buy-in Secured

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Management Overview

Baseline Analysis Process


Prework Analysis
Briefing

Previsit Req’s (triage) Resource

Organization
Planning

Selection & Planning

Selection & Analysis


Materials

Ops Data
Finance

Selection & Planning

Selection & Analysis


Facilitated ABC

Block Layout

Model Line
&

CI Project
Block Layout

Model Line
CI Project
T - 4 Weeks

Activity
Brief Intro Sequencing
Previsit
Data
Factory
Collection Tour &
T - 4 to T - 0 Weeks Data Gathering Summary-Self
Implementation Assessment
Data
Customer Survey “Business Planning
Analysis Performance
T - 4 to T - 1 Weeks Review”
Current Targets
Metrics, Plans,
Alignment Survey State
Barriers
Mgmt
Brief
T - 1 Weeks Data
ABC Transactions Collection Mgmt Mgmt Mgmt Contract
T - 4 to T - 1Weeks Brief Brief Brief for Change

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Management Overview

Analysis Team
Expertise Represented Role Attributes

u Materials Management u Baseline Analysis u Leadership


u OCI / Blackbelts u Master Plan Generation u Strong People Skills
u Quality Engineering u Be Trained as Trainers u Keen Business
u Cell / Shop Floor Management u Content Experts Understanding
Outside

Baseline Team
u Process Engineering u Drivers of the Change u Long Term
Process Commitment
u Financial Analysis
u Disciples u Change Agents
u ABC / Product Line Costing
Site u Master Scheduling / BRP
u Design for Manufacturability
u TQMP Certified Facilitators
u Organization Design
u Reward & Recognition
u Job Design / Job Pay Rating
Baseline u Industrial Engineering / Layout
u Information Systems Design
Team u Database Querey / Data
Warehousing / ERP
u Program Management

Support

u Site Leadership Team u Content Provision


Support

u Functional Experts u Baseline Team Review


Resources
Team

u Contract for Change


u Steering Committee
u Cultural Change
u Activity Based
Management
Resources

u SBU Lean Leaders u Outside Perspective


u Supplier Development / OSD u Benchmark Data
Outside

u OE Champions u Training Material


u Supplier Personnel Provision
u Other SBU Lean u Resource Linkage
Constituencies u Lean Best Practices

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Management Overview

Team Member List


Core Team Outside Resource
Name Title Phone Functional Experience Name Title Phone

To be Completed by Site Leadership, Lean Champion & Expert Candidate

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Management Overview

Lean Enterprise - Principles

1) Specify value in the eyes of the


customer
2) Identify value stream and eliminate
waste
3) Make value flow at pull of the
customer
4) Involve & Empower Employees
5) Continuously improve in pursuit of
perfection
Management Overview

Lean Enterprise - Elements


Customer

Just People Built


in in
Time Quality

Stability
Lean Enterprise - Tools Management Overview

Customer
• QFD
• Takt
• VOC
People
u Policy Deployment
• Materials Systems
• Production
Just » Metrics Built • Autonomation
u HPWO • Mistake-proofing
Smoothing in in
» Values
• Flow / Pull Time » High Perf Org Design Quality
– Line Design F Steering Comm
– Kanban F Design Teams
– SMED » Kaizen
– POU » Multi-process
Operators
u Ergonomics

Stability
• Six Sigma
• Visual Control
• Standard Work
• DFM
• TPM
Management Overview

The Transition
Phase 0 Phase II Phase II
»Baseline Analysis u High Performance u Lean Enterprise
FPrevisit
Data Production » Synchronize & Align
FModel Line Selection
» Site Optimization F Info Systems
FBlock Layout / Vision
F Organization Design F Reward &
FResource Allocation Recognition
F Product Costing
F Business Metrics F Lean Support

Phase I F Barrier Removal


– Mistake Proof
u Lean Operations – Six Sigma
» Make/Buy – Preproduction
Kaizen
» Model Line Construction
– Zero Set-up
» Physical Move Interruptions
» Lean Training – Chaku-chaku
» OSD - Supplier Link – TPM
» Organization Alignment » Lean Supply Chain
» Replication F Supplier Impvt
. . . . stable, lean process F Distribution &
Logistics

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Management Overview

Lean Implementation
Baseline Analysis

Contract For Change

Transition Roadmap

I Lean Operations

II High Performance Production


Training
III Lean Enterprise

Guidance / Mentoring Resource Support

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Management Overview

Contract
Timing
Phase Model
for Change End Phase I End Phase II - Model Review
Gates 1 2 3 4 Enterprise

Education & Training


World

Advanced Training
Class

Systems Alignment -

Phase II
Phase I

ERP / Data Warehouse

EDI / Supplier Tie


& Integration

Sourcing
Steps

Lean Suppliers
Make/Buy

Cell Product Line Costing Cell P & L


Metrics Activity Based
Reward &
Recognition
Ops Enterprise
Alignment Alignment

Physical Kaizen
Move
Pilot Line
Baseline

Phase 0 Phase I Phase II Phase III


Lean Operation High Performance
Production Lean Enterprise

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Up Front Data

Up Front Data

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Up Front Data

Plant Data
B Plant Organization Chart

A Plant Master Layout

A Major Product Lines List

A # of Drawings / Product Line


A Sales $ by product line By product is best
A Sales units by product line

B Staffing Levels by Function & Job Description

A Plant P & L - by product line is very useful (earnings statement)

A Plant Balance Sheet

A Plant Expenses by Category

A Fill rate by product line (On-time shipments)

A Returns by product line / Internal rework

A STRAP / AOP - need to know future / growth rate

C CI Goals & Objectives

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Up Front Data

Operations Data
B Org Chart

C Job Descriptions & # people per

A Cell Structure & # People Per

A Block Layout by Cell

A Cell Metric Data


Fill Rate - On time shipments
Quality
Cost
Safety
5 S Rating
TPM Overall Equipment Effectiveness

A Capacity by Work Center

A Shift Staffing by Work Center

A Machine Uptime Data

C Standard Work (examples)

A Takt Time by Product (Calculate from demand data & availability assumptions

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Up Front Data

Materials Data
A MRP System Description

B Quoted Lead times by product line

A Actual Lead times by product line

C # Weekly action messages from MRP

A % to MPS by Product line - Schedule Compliance

% Capacity Utilization by Work Center


- Calculate

A FG inventory Policy/ RM / WIP policies (if any)

A W I P - by $ and Location
EOQ Calculation
Batch Size
Yield Factors
Down Time Factors

B Inventory Accuracy

B BOM Accuracy

A Demand Linearity - By product / product family

B MPS Linearity

B Shop Dispatching System FlowChart

B Order Release Policy

C Order Acceptance Policy

A Kanban System Description

B Supplier Broadcast System Flowchart

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Up Front Data

Purchasing Data
A # of Vendors

A # of Partnered Suppliers

B Weekly # of Purchase Orders

B Weekly # of PO changes

A Major Vendors
Dollar Sales by month
Fill Rate
Cycle
Defect Rates

C Org Chart

C % work on LTA's

B BRP Communication process to Vendors

C Supplier Certification Program Description

C Supplier Development & Kaizen Activities

A Vendor Rating & Selection Criteria

C Vendor Ratings for top 50 vendors ($ based)

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Up Front Data

Finance Data
A Cost System Description

A Overhead Rate

A Inventory
Raw by Product Line
WIP by Productline
Finished Goods by Product line

B Backflush Point (relieving inventory costs based on BOM)

A Backlog by Product Line

A Scrap Rate by Product Line

A Rework Costs

A Department Expenses

A ABM Data

A COPQ

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Up Front Data

Engineering Data
B Configuration Control System Flow Chart

C # of ECN's Introduced by product, by month for a year

B Major Product Development Milestones

C Org Chart

C Design for Manufacturing & Assembly Policy

C FEMA's in Design (example)

C Mistake Proofing in Design (example)

C Parts Simplification Program Description

C Design Templates

C Design Team Structure (chart)

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A
Up Front Data

Customer Survey Instructions

1) Identify your top 5 customers now and in the future (5 now, 5 future)

2) Figure out who in the customer organization has the best knowledge of your Site.

3) Call that person and explain the purpose of the survey.

4) Fax the survey to that person.

5) Receive the filled out survey and summarize the data.

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Up Front Data

Customer Survey
Customer Name: Allied Site:
Survey Respondant: Reply by:

Dear Customer,
We are in the middle of a process to assess each of our sites for the purposes of improving our performance.
As one of our key customers, your input to the process is highly valued.
Please fill out this survey and fax it to the number listed below
Poor Average Excellent
1 2 3 4 5

How would you rate us on delivery vs. Promises?

How would you rate the quality of our work?

How would you rate our cost competitiveness?

How would you rate the communication between us


and yourselves and our ability to quickly resolve issues?

What is your overall impression of us as a supplier?

How would rate the overall value delivered by this AlliedSignal site?

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Up Front Data

Customer Survey
Site Strengths Site Weaknesses

1)
2)
3)
4)
5)

What are the top issues / characteristics that you use to value our products and services as a supplier

1)
2)
3)
4)
5)

What is your daily consumption rate of AlliedSignal supplied products

Additional Comments:

Reply Fax #:

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Up Front Data

Customer Input Summary

Cost
World Class

Strengths Weaknesses

Average
Quality

Valued Competencies

Poor

Delivery

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A
Up Front Data

Problem Alignment Instructions


1) Pick a 5 people from each of the following groups to answer the survey.
2) Record the names of the respondents below:

SBU Leadership team


1. 2.
3. 4.
5.

Site Management Team


1. 2.
3. 4.
5.

First line Leaders ( Supervisors, Prod. Control, Tech Support)


1. 2.
3. 4.
5.

First Line Employees


1. 2.
3. 4.
5.

3) Have each respondent answer the question from all 5 perspectives


4) Plot responses on the “Organizational Alignment” slide

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Up Front Data

Problem Alignment Survey


A) How do you believe the following groups would answer the question:

“The top three problems in this plant are?”

The Company
1. 2. 3.

Your Plant management team


1. 2. 3.

Your Most Important Customers


1. 2. 3.

The Plant Employees


1. 2. 3.

You and Your Peer Group


1. 2. 3.

B) Given your top 3 problems list, what are the programs being used to address each problem:
1)
2)
3)

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Up Front Data

Shop Floor Personnel Management Team Owners /Corporate

Organizational Alignment
What are The Top Problems

What You Think Customers Think What You Think Owners Think

What You Think Employees Think What You Think Management Thinks

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Up Front Data

Metrics Alignment
1) Pass out surveys to the following groups of people

Site Leader
Site Leadership staff 1 survey per function
Cell Leaders 2 selected at random
Supervisors 2 from the same units as the cell leaders
Shop Floor Employees 2“ “ “ “ “
Support Staff 2 - randomly selected

2) Explain the process and its purpose (all survey’s to remain anonymous)

3) Explain the use of the form

4) Plot the analyzed results on the “Metrics Alignment” form.

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Up Front Data

Metrics Alignment Survey


You Follow Your Boss Follows You could get
Metrics Tracked / Posted Daily Weekly Monthly Daily Weekly Monthly Ad Hoc Freq. fired for

Instructions: List all of the metrics which you track, report, post or follow in the first column. In the subsequent columns
place a check mark in the column which describes the frequency of attention that the metrics receive from you
and your boss. If the attention is not listed in a column, please write the correct frequency in the "ad hoc" column.
Finally, place a check mark in the rows for the metrics which are "really" important (you could get fired for messing them up)

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Up Front Data

Metrics Alignment
What’s Measured Considered Important

s
ric

ric

s
s
et

et

ric
ric
rM

rM

s
s

et
et

ric
ric

M
M
oo

oo

et
et

n
n
Fl

Fl

tM
tM

io
io
op

op

is
is

an
an

iv
iv
Sh

Sh

Pl
Pl

D
D

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Facilitator Guide

Facilitator Guide

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Facilitator Guide

Facilitator Instructions
u Up Front Activities » (Analysis Prep) u Day 4 - Detailed Planning
F Logical Flow Chart
» Management Brief » Family Process Maps
F Spaghetti Chart
» Name Team Members F Timed Value Chart » Rough Cell Sizing
» Gather Data (Use Up Front Data F MRP FlowChart » Plant Block Layout
Checklist) F Product Data » CI Activity Plan
– Sales $
» Get Facilitation Materials Together » Organization Design Concepts\
– Unit Sales
» Get a Room – Expense Breakdown » Outbrief
» Set-up Kick off » Outbrief u Day 5 - Wrap-up
F Plant Tour F Current Reality
F STRAP Review » Future Reality Tree
F Group Baldrige Assessment
» Activity Sequencing
u Day 1 - Kick-off » Reality Tree Construction
» Resource Planning
» Plant Tour u Day 3 - Preliminary Planning » Impact Analysis
» Strap Review » Finish Data Analysis » Strategic Fit Check
» Nominal Group Technique - List » Finish Current Reality Tree
Initial Impressions »
F Policy Constraints
» Brainstorm - List “Undesirable » Final Outbrief
» Determine Product Families
Effects” F Future Reality - Direction
» Break into Sub - Teams
» Break into sub-teams F Future Reality - Metrics
F Model Line Selection
F Organization Analysis Team F Implementation Plan
F Block Layout
F Operations Analysis Team F Resource Identification
F CI
F Materials Analysis Team F Kick-off Phase I
» Outbrief
F Financial Analysis Team
F Product Families
u Day 2 - Data Collection F Monuments Analysis
» Have Teams Gather Data F Affinity Analysis
F Model Selection
» Prepare the Following Analysis
F Leveraged CI Ideas
F Metrics Alignment
F Organization Alignment
F Problem Alignment

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Facilitator Guide

Analysis Facility Needs

A dedicated conference room of at least 500 sq ft

A conference table at least 3 x 10

10 chairs

A desk with power outlets

A flip chart easel

An overhead projector

Use of a photo copier

An additional small break out room 150 sq ft

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Facilitator Guide

Materials Requirements
Flip Chart Paper - 4 pads

Masking Tape - 2 rolls 1 “ wide

3 x 5 “ post it notes - 40 pads, multi-colored

8 Pads of lined 8 1/2 x 11 paper

8 multi-colored felt tipped markers (white board compatible)- narrow

8 multi-colored felt tipped markers (white board compatible- wide

50 sheets of “ink jet” overhead transparency paper

1 package of 8 1/2 x 11 copier paper

30 sheets of 8 1/2 x 17 legal size copier paper

8 to 10 ball point pens

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Facilitator Guide

Facilitator Check List


Up Front Data
Previsit Data
Cell Metric Data
Customer Survey Inventory Fill Rate
Raw by Product Line Quality
Problem Alignment Survey WIP by Product Line Cost
Finished Goods by Product line
Metrics Alignment Survey Capacity by Work Center
Backlog by Product Line
Snapshot Data Shift Staffing by Work Center
Engineering Scrap Rate by Product Line
Marketing Machine up time
Finance Department Expenses by Category
Maintenance Configuration Control System FlowChart
Purchasing MRP System Description
Quality ECN's by product / month
Quoted Lead Times by Product
Org Chart Engineering Support Chart
Actual Lead Times by Product
Plant Layout Legacy Support Plan Description
# of Weekly MRP Action Messages
Sales Data $ # Vendors
% to MPS by Product
Sales Data Units # Partnered Suppliers
% Capacity Utilization by Work Center
Staffing Levels by Function Weekly PO Volume
FG Inventory Policy
Plant P & L Weekly PO Change Volume
WIP
Plant Expenses by Category EOQ Calculation Major Vendor Data
Batch Size Purchases by month
Fill Rate by Product Line Yield Factors Fill Rate
Down Time Factors Cycle
Returns by Product Line Defect Rates
Demand Linearity
Cost System Description Purchasing Org Chart
MPS Linearity
Overhead Rate & History % Work on LTS's over time
Shop Dispatching System Flowchart
BRP Communication Process to Vendors
Order Release Policy

Order Acceptance Policy

Cell Structure & Population

Block Layout by Cell

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Facilitator Guide

Facilitator Checklist
Analysis Process

Team Activities Facilitator Organization Operations Materials Finance

Operations Brief Team Training Metrics Alignment 5S Assessment Material Plng Flowchart Product Data
Sales
Plant Tour Day 2 Plan Mtg Organization Alignment Logical Process Map MRP Policy Survey Units
Dollars
Initial Impressions Day 3 Plan Mtg Job Description Spaghetti Lead Time v. Cycle
Activity Allocation
UDE Descriptions Day 4 Plan Mtg Problem Alignment Inventory Locations Cycle Time v. Activity Activity Cost

Day 2 Outbrief Delphi Process Plant Layout Classification Timed Value Chart Demand, MPS, Delivery Expense Categories

Current Reality Tree Outbrief Compilation Offic Location Diagram Queue Times Batch Size Analysis

Day 3 Outbrief Capacity Constraints Vendor Graphs

Policy Constraints Pipeline Charts

Day 4 Outbrief Defect Data Summary

Future Reality Tree Problem Attack Methodology

Target "Model Line" Non-conforming Mat'l FlowChart

Plant Block Diagram Return Followup

Focus Areas Customer Link

Impact Assessment

Financial Impact

Outbrief

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Facilitator Guide

Reality Tree Instructions


Purpose

The purpose of this section of the assessment synthesize subjective data into a coherent, network of causes and effects. It is an
attempt to identify the major independent variables and policy decisions which are determining the performance of the plant.

Goals

Document the links of causes and effects

Identify Major Policy Decisions

Tie commonly perceived problems back to their root causes

Determine the key leverage points for improvement.

Analysis Procedure:

1) After the group has been on its plant tour and heard the management briefing on to state of the business, hold a brainstorming
using nominal group technique. Each assessor is to document (one per post it note) the major problems which they have observed.
These problems will henceforth be referred to as UDE’s. Be sure that all UDE’s are all one color of post-it note and are written in the
same color pen.

2) Clear off a wall and plaster it with flip chart paper. Paste the Original UDE’s on the wall.

3) After Day 2’s analysis and outbrief, get the group together again to add UDE’s to the Wall.

4) Facilitate the group to make connections. The connection procedure is quite simple:

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Facilitator Guide

a) Find 2 UDE’s which are related somehow.


b) Determine the causal connection .... A causes B
c) Determine (logically) if there is sufficiency..... if there is not, add another UDE
to the equation or create an injection on a different colored post-it.
d) Continue to try to link up UDE’s until all are connected.
e) If 2 or more notes are causes of another, determine the type of
relationship: “and” or “or”.
For and relationships, link the arrows with a small circle to document the “and”.

5) After linkage is complete, color code the post-its with dots


Red - Facts about the World
Green - Human Nature
Blue - Policy Decisions
Yellow - Metrics; Objective Data
Pink - Physical Constraints

6) Examine the tree --- determine the major causes by looking at the blocks with the most connections.

7) Create a root cause theory for review by the larger group.

Example:

The Following UDE’s were observed:

High Overhead Rate

Uncompetitive Price

Low Sales

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Facilitator Guide

Reality Tree - Example


1 Orignial UDE’s 2 Establish a Causal Relationship 3 Make another Connection
Low
High Sales
Overhead
Rate High Low
Overhead Sales
Rate

Uncompetitive Uncompetitive
Price Price

Uncompetitive
Price

Low
Sales

Reads: Because of uncompetitive price, we have low sales Reads: Because of Low Sales, we have ha high Overhead Reate

6 Determine Root Cause & Actions:


4 Check for insufficiency, add an 5 Make further connections, add
Many
injection High injections High
Fixed Cost Machines Root: Low Capacity Utilization
Fixed Cost

High Low
High Low Options:
Overhead Sales Low
Overhead Sales Utilization Lower Price to increase sales
Rate Rate
Sell off capacity

Uncompetitive Uncompetitive High


Price Price Depreciation

Reads: Because of Low Sales, and high fixed costs, we have Reads: Because have many machines, with low utilizaiton
a highoverhead rate. and high depreciation, we have high fixed costs.

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Facilitator Guide

Plant Block Layout - Instructions


Purpose

To Sketch out a plant layout concept which will serve as the basis for a master plan for cell geography and cell transition.

Goals

Lean Factories have the following characteristics:

1) 80 % of the work is done in product cells

2) Value chains (and thus product cells) are broken infrequently

3) Material handling along standard paths

4) Cell clustering around monuments is based on frequency of use.

5) Layout tracts are standardized so that long term changes are easy

6) Facility hook-ups are flexible and quick connect/disconnect.

Analysis Procedure:

1) Determine the major cell families per “Cell Family “ flowchart.

2) Determine the plant “monuments”. For each monument, determine the appropriate course of action:
a) eliminate the activity
b) miniaturize / duplicate and do the activity within the cell
c) feed through Kanban type system

3) Determine plant concept ..... what is the mix of batch and flow and where are the break points.

4) Do an affinity diagram for product cells vs. Monuments

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Facilitator Guide

6) Determine the material storage requirements based on batch size analysis

7) Assign rectangles to product cells based on affinity diagram.

8) Determine material flow paths and directions.

9) Formulate implementation sequence based on “model line” and machine


movement considerations.

Traffic

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Facilitator Guide

Block Layout - FlowChart


Start

Non Fit
Determine Part Farmout List
Families Non Fit
Farmout List
Organization
Design
Detailed Line Layout

Machine Draft
List
Organization Staffing Move Plan

Move &
Realign
Hold Machine
Draft
Redistribute
Machines

Farmout Family
Acquire

Train, Implement

Determine Machine Plan for Shortage


Shortages

Kaizen:

Set-up Reduction
Flow
Standardization

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Facilitator Guide

Product Family Determination


Start

Check other Parts


for
"Fit"

No Fit

Production Load
By Part # Interview to Determine
Rough Families Put into
Validate "Capacity" Part Parking Lot
& Production Data

Build Capacity
Model

Assess Reasons for Parking:


Cost Data: Labor
Capacity
Mat'l, Outside Proc, Pick "Model" Parts for Each
Know How
Overhead Rate "Cell" based on:
No Fit Flow
Normality
Insignificant Volume
Thruput $

Segregate

Determine "Model" Part


No Fit
Top Level Flow Fit Other Cells
Anywhere
Like Parts

Bannana Republic
Orphans
Grouped parts as Candidates for Farm Out
Up for "Adoption"
Candidates for new
from other cells
Cell

Replan Significant Volume


"Cells" to Warrent Cell?

Too Check for Cell Size


Split where
Large & Variety
Required

Cell Product
Farmout
Family
List
List

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Facilitator Guide

Machine Draft Process


Start

Cell Product Part Machine Times


Family Create "Model" Production Volumes
List Flow Set-up Times Calculate Major
Machine Down Times Machine Loading

MOT's Create Cell Current Area


Part vs. Model Flow Machine List Segregate Machine
Spreadsheet List

Create
"Needed Machines &
Process" List

Machines we Need Machines we Have & MachinesNeed but Machines we have


& Have & are Need but are not don't have and don't need
Loaded Loaded

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Facilitator Guide

Layout Process

Start

Determine
Monuments

Determine Cell
Space Need

Non Fit
Map Cell to Cell & Farmout
CellList
List
Cell to Monument Affinity
Machine List
Parts List

Block Layout
Machine Specs
Determine Machine Sizes Cell List
Machine List
Parts List

Cell Design Criteria


Determine Cell Cell List Cell Detailed Layout
Special Facility Needs Machine List
Placement in Cell List
Parts List
Building Machine List
Parts List

Stop

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Facilitator Guide

Purpose
Model Line Selection
To pick an area to start the Cellularization process for the plant

Goals -

Ideal Model Line Candidates have the following Characteristics:

1) They contain a visible product line

2) The product line has a future

3) Their financial impact on the business is large enough to make a difference

4) The product line managers are willing to change their thinking.

5) Most of the value added for the product is performed within the plant and not captured in monuments.

6) The labor content will keep 10 to 20 people busy

7) There are not too many varieties (less than 20)

Analysis Procedure:

1) With the plant management team, rate each product line per the “Model Line Matrix”

2) Multiply the scores by the weighting factor and determine the best candidates.

3) Examine the pros and Con’s of your selection

4) Do a forcefield analysis for the chosen product line ..... brainstorm mitigation options for each of the detractors.

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Facilitator Guide

Model Line Selection Matrix


Factor Weight Product A Product B Product C Product D Product E

Important Line 4

Future Requirements 4

Financial Significance 3

Leadership WIllingness 5

VA Contained in Plant 4

VA not Contained in Monuments 4

Labor Content (Heads 10 -> 20) 3

Limited Product Varieties 3

Product Score 0 0 0 0 0

For eachproduct
Instructions:
line, rate the desirability on a scale of 1 to 5

5 = very
1 = not at all

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Facilitator Guide

Resource Estimate
Activity / Resource Number Units Rate Extended Cost

Machine Moves
Large
Medium
Small

Work Stations

Tool Mods
Extensive
Average
Easy

Temporary Support

Design Engineers
Manufacturing Engineers
Tool Engineers
Draftsmen

NC Programmers

Data Entry Clerks

Materials Planners
Buyers

Maintenance
Electricians
MillWrights
Plumbers
Electronic Techs

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Contract for Change
Instructions:

Once you have completed the baseline analysis and have an action plan for implementing APS, it is
necessary to detail the plan with a” contract for change.” The contract is a summary of the plan, schedule,
resources and expected results. The contract will be signed by the management team and the baseline team as a
“contract” agreement relative to the project. Listed below are some of the areas which you might want to cover
in your contract.

u Detailed Contract for Change


» Nomenclature
» Schedule
» Resource Requirement Plan
» Communication Plan
» Training Plan
» Metric Detail - Expected Results
» Organization Concept
» HR Impact
F Job Security
F Parity

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Policy Deployment
Instructions:

A good vehicle for communicating the plan is a policy deployment matrix. This format summarizes
relationships between objectives, goals, projects and improvement teams.

Improvement Teams
Selected Projects

Improvement
Objectives
Targets

Target
dollar results

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Organizational
Assessment

Organizational Assessment

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Organizational
Assessment

Organizational Instructions
Purpose

The purpose of this section of the assessement is to determine the degree to which a “lean”
organization has been created.

Goals - The standards for a “lean” organization are defined below:

Product / Customer Focus - Manufacturing units based on products and aligned with
specific cusotmers.
Self Contained Small Businesses - 80 -> 90 % of the skills needed to compelete the
manufacturing tasks are contained within the lowest organizational unit. Business units
with less than 30 people.
Organizationally Aligned - There is congruence of alignment from the lowest unit through
the site leadership.

Geographically Aligned - the entire cell organization is located in a geographically compact


area.
Pointed in the Right Direction - goals are clear, understood by team memberes and
endorsed by the entire site leadership team.

Appropriate Feedback Mechanisms - real business metrics (not too many) are kept within
the cell and teir up to the important site metrics in a clear, strait forward fashion.

Analysis Procedure:
1) Following plant tour, use a sub group of the core team to describe the business per the
business overview slide. Describe the enterprise, each market segment and the key
competancies for succeeding in that segment.

2) Classify the plant layout per the “Plant Organization “ Slide . Classify each segment of
the value chain.
3) Using the Organization Charts & interviews with cells, fill out the Organization
Structure slide counting boundries and layers; Do an alignment chart, color coding
alignment between cells and support organizations
4) After interviewing cell leaders, fill out the “Organization Assessment “ worksheet
showing the cell leader’s organization and supporting relationships. Plot the % cell
alignment per the “Cell Resource Distribution” slide.

5) Plot the locations for desks, offices and cells on the plant layout to describe the
geographical concentration of cell team members.
6) Using the pre-visit data on metrics, fill out the Metrics Alignment Chart

7) Fill out the “Organizational Alignment” slide showing top problems; check for
concistency and common themes. Evaluate the organization’s perceptions with the
customer’s pereceptions of major problems.

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Organizational
Assessment

Business Overview
Summary:

Segment A Segment B Segment C

u Medium Volume, High Mix, u Low Volume High Mix u Custom Engineered
Products
Lines

Vertically integrated Integration business with Products Business,


Business. some parts manufacturing aextremely low volume; no
parts manufacture
Competancies
Required

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Plant Organization Organizational
Assessment

u Clustered / Jumbled
» Clusters of Generic Work Stations
» No attempt to organize by product flow
» No easily identified flow path or organization contrary to flow path
u Clustered, Flow line
» Clusters of generic workstations
» Organized by Product flow
u Cellular
» Unlike workstations clustered into cells to produce a product family
» Only one workstation type per cell except for capacity reasons
» Cell to cell organization by product type
u Unitary machine or assembly station
» Complete module, product or part made at a single machine, station
or transfer line
u Dedicated flow line
» Unlike workstations grouped into a dedicated flow line
» Only one workstation type per cell except for capacity reasons
» Organized by product flow for a product of group of products

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Organizational
Assessment

Plant Process Organization


Clustered/Jumbled Clustered Flow Line Cellular Unitary Machine/Assy Dedicated Flow Line
Receiving / Stores x
Machining x
Post Machine Processing x
Kitting x
Sub-Assembly x
Asesembly See below
Test x
Final Out x
Ship x

Starters
737 x
All Other x

Actuators x
Valves
Red Traditional x
Red Starter x
Red Load x
Green Focused x
Green Traditional x
Blue FLow Control x
Blue Traditional x

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Organizational
Assessment

Organization Structure

ASA Toronto
Site Mgr

Mfg. Ops Mgr Product Quality Systems Materials Programs


Dev. & Technology

Prod PMGS Proc Planning Process & Test Software Mechanical Purchasing Master Sched Logistics
Ctrl Mgr Mgr & ME Reliability Engi. Design Design Leader Leader

Designer Designer QCE


Cell Cell Cell Process Process Test Commodity PMCS Gen’l Stores New -8/400
Leader Leader Leader Planner Eng Eng Buyer Mast. Sched Picker
MD90 G4 All Else
Test Designer Designer Stores
Process Process Commodity New 737
Planner Eng Eng Buyer Picker APU
Prod Cell Cell Cell
Controller Direct & Direct & Direct & Process Test Commodity New MD90 Old MD90
Inspect Inspect Inspect Planner Eng Buyer

Mech. Commodity New 737X Old w 737X


Eng Buyer APU APU

Prod Mech. New G4 Old G4


Controller Eng

11 Organizational Boundaries to Cross; 3 to 4 Layers of management


Opportunity for Communication & Priority Problems - High

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Organizational
Assessment

Alignment Chart

ASA Toronto
Site Mgr

Mfg. Ops Mgr Product Quality Systems Materials Programs


Dev. & Technology

Prod PMGS Proc Planning Process & Test Software Mechanical Purchasing Master Sched Logistics
Ctrl Mgr Mgr & ME Reliability Engi. Design Design Leader Leader

Cell Cell Cell Test Designer Designer QCE Gen’l Stores


Process Process Commodity PMCS New -8/400
Leader Leader Leader Planner Eng Eng Buyer Mast. Sched Picker
MD90 G4 All Else
Designer Designer
Process Process Test Commodity Stores New 737
Planner Eng Eng Buyer Picker APU
Prod Cell Cell Cell
Controller Direct & Direct & Direct & Process Test Commodity New MD90 Old MD90
Inspect Inspect Inspect Planner Eng Buyer

Mech. Commodity New 737X Old w 737X


Eng Buyer APU APU

Prod Mech. New G4 Old G4


Controller Eng

Alignment between Organizations is Poor - Support Not Consistent with “Cell” Structure

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Organizational
Assessment

Cell Stats

Cell Name Product Group Direct Labor % of Direct # Top Level Dwgs. % of Sales

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Organizational
Assessment

Cell Resource Alignment

Outside Support
On the team
Number % to this Cell
Operators

Tooling / Maintenance

Mechanical Engineer

Design Engineer

Buyer

Planner

Quality Engineer

Inspectors

Other Support Used:


Frequency

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Organizational
Assessment

Cell Resource Distribution


100 % 100 %
Shared Dedicated

Operators x
Tooling Maintenance x
ME’s x
Design x
Buyer x
Planner x
Quality x
Inspect x

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Organizational
Assessment

Cell Geography
Burn In
Basement
Stores
Stores
Ops Prog Mgr
Ops Prog Mgr

Test

Burn In

Sub & Test


Stores Prod
Ctrl
Main Coat Board
Assy Prod Ctrl

ME Production Prod
Control Cell Prod Prod
Ctrl
Cell Leader Ctrl Ctrl
Production
Control
Leader Assy Cell
Cell Leader
ME
Master Leader
Scheduler
Boards
ME

Mgr

Buyer Buyer
QCE
Board Board
QCE Buyer Buyer Mgr ME’s
Mgr

PMGS
Shared Areas Engineering
Prog. Mgmt
ECS

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Organizational
Assessment

Metrics Alignment
What’s Measured Considered Important

s
ric

ric

s
s
et

et

ric
ric
rM

rM

s
s

et
et

ric
ric

M
M
oo

oo

et
et

n
n
Fl

Fl

tM
tM

io
io
op

op

is
is

an
an

iv
iv
Sh

Sh

Pl
Pl

D
D

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Organizational
Assessment

Shop Floor Personnel Management Team Owners /Corporate

Organizational Alignment
What are The Top Problems

What You Think Customers Think What You Think Owners Think

What You Think Employees Think What You Think Management Thinks

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Organizational

Cellularization Checklist Assessment

Business Segment

u Alignment
» Customer
» Product
F Well Defined
F Not Too Many
u Design
» Geographically Compact
» Self Contained
F Contain > 80 % of work content
u Organization
» Reasonable # of Team Members
» Attitude
» Support Aligned
u Direction
» The Right Metrics
» Metric Alignment for Cell
» Team Metric Understanding
u “Flow”
» Connection with Value Chain
» Pull
» Standard Processes for all Products
» Division of Labor Employed

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Operations
Assessment

Operations Assessment

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Operations
Assessment

Operations Instructions
Purpose

The purpose of this section of the assessment is to determine the degree to real product cells have been implemented on the
floor. This involves an analysis of product flow, plant layout, and general operating procedures

Goal s - The standards for a “cellular ” operation are:

All products in the cell must have similar flows (sequence of operations)

Machines are physically linked in a “U” shaped production line.

WIP is planned and controlled (“standard) based on machine constraints

Work instructions are visible and similar for all products passing through each operation

Lot size / Batch size approaches “1” unless specifically planned for

Analysis Procedure:

1) Form a team of two people; one very familiar with the operation and one who is an outsider to the process.

2) Pick a product which represents a significant slice of the plant’s dollar volume and has medium complexity (“a significant
representative product). Obtain Demand data for the site, the product line and the product; plot demand for the next year.

3) Walk the process and obtain information on the “Product Process Map” form. Check off the operation type, whether the step
is value added or not and if the activity is inside of the “cell” group. Record the distance from the last operation to the current
operation and record the “time” for the operation. Count the # of pieces of inventory in front of the current operation and record
the operation set-up time (average).

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Operations
Assessment

4) Upon completing the process mapping data capture; fill out the 5S rating form.

5) Create a logical process flow chart for the product and color-code the in cell vs. out of cell operations.

6) Create a “Spaghetti” chart for the product, numbering the steps at the operation location on the plant layout sheet.

7) Record the inventory quantity and locations on another plant layout .

8) Create a timed value chart based on the “Product Process Map” form. The length of the arrow is the total cycle time for the
part; The line segments above the arrow are value added activities whose widths are proportionate to the operation times; the
line segments below are non-value added (non-transformational); the white spaces between the line segments represent dead
time (no activity). Draw in the feedback loops with arrows which show the place defects are detected, the place that they are
created and the % rejects. Summarize the times and activities on a bar graph below the TVC.

9) Determine if the wait times prior to transformational operations are based on lot size, set-up times or some other factor.

10) Estimate the capacity constraints based on inventory locations, shift staffing, set-up times and machine rates. Draw
appropriate pipeline charts.

11) Perform work sampling activities on 5 operators in different areas of the plant per the “Work Sampling” form.

12) Estimate the “Productive Utilization” of the workforce based on the work sampling.

13) Obtain machine uptime data and plot total machine effectiveness by position in the value chain.

14) Do a Floor space sampling exercise to determine the floor space utilization.

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Operations
Assessment

Quality Assessment Instructions


Purpose

The purpose of this section of the assessement is to check the status of the site’s quality
system.

Goals - The standards for a “lean” quality system are:

Source quality control at all operations

Defect prevention at the transformational operation


Gage Repeatability and Reproducability to be within 10 % of required tolerances

Poke Yoka on fixtures, processes, etc.

Autonomation where possible - machines detect errors and then stop

No Separate inspection department


Workers able to stop the line when defects occur

Cell tracked defects

Root cause and corrective action from within the cell.


Analysis Procedure:

1) Review product and process defect data and determine problem areas.

2) Examine the problem areas in detail:

Has a Gage R & R been done?


Is Process Capability Data available?
What is the process control plan and how is it based on process capability?
Has DOE been employed?
Is there a defect attack team at work on the problem?

3) Interview the black belts and find out what they’re working on and why.

4) Flow chart the non-conforming material procedure and find out if its being followed.

5) Check the customer return data; dig into a few examples to trace them back to root
cause.

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Operations
Assessment

Product Process Map


Process:

Product:

# Pieces of Inventory
Cell Controlled?
Value Added?

Op S/U Time
Transform

Transport

Distance
Storage
Inspect

Yield
Time
Wait
# Activity

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Operations
Assessment

5S Radar Chart

5 S Rating Sort
20

15

5S 10
Sustain 2S
Store
5
0

4S 3S
Standardize Shine

Sort Storage Shining Standardize Sustain

All material needed in area Everything Identified Clean Work Place All areas function the same Happens Everywhere
No unneeded material in area Places for storage identified Eliminate dirt & Dust way automatically
Everything in its place Equipment Clean & PM’d
Strait Isles
Perpendicular, parallel & horizontal

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Operations
Assessment

Logical Flow Chart Common


Service

In
Receiving Recv Stores Picking Kit & Board Add BD/Sub Ruggidize Coating Mech/ Cell
Dock Insp Prep Cell On Test Bond Final Assy

Cure/
Prep

Assy
Omni

S/A
Cell S/A Coating
Assy & PMGS Only
Stores Kitting
Test

GW End Unit Final ATP Burn in Final Test Fin


PMGS Only
S’Mart Kitting Assy Cal/Prelid Stores

ECS Only
Ship Insp
Dis'Assy
& Coat

Cust
Source
Reassy
& Test
Shipping

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Operations
Assessment

Spaghetti Chart
Incpt -
Hot Sheet
Board S/A
Cafeteria SMD TCAS

Slide 15 16
17
Auto Insert Test
9
3 10
8 Wave 12
13
2 7 18
5 11 14 20 19Clean
4Preform 26 25 24 Coat
Carousel 21
27 6 23 22
Stockroom

Nav Sys GPS


DME

Servo CTL
Sing Test Heads
Indicators

ARINC
1
Wires

XPonder Maintenance
Antenna

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Operations
Assessment

Inventory Location Diagram


Incpt -
Hot Sheet 30
Cafeteria Board S/A
SMD TCAS 25

Weeks on Hand
20

15

10
Slide
Test 5
Auto Insert
0
Wave

Boards

Finished
Board

Boards
Line
Raw
Clean
Preform Coat
Carousel
Stockroom

GPS Quantities
Nav Sys
DME
> 10000
Servo CTL
Sing Test Heads 5000
Indicators
1000
ARINC 100
Wires
50
XPonder Maintenance
Antenna

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Operations
Assessment

Timed Value Chart


30 % 10 % 10 %

Machin Assy
e

Set-Up

Elapsed Time = 1680 Hours Total Activity = 118 Hours


40 %

Non-Value Added
55 Hours

Value Added
63 Hours
Value Added
63 Hours

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Operations
Assessment

Pipeline Chart
Defects
S/U Time
Effective
Capacity

Maintenance

Yield

False Demand

Supply Purchasing Board SubAssy S/A Test Conf End Test


Coat Assy & BI

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Operations
Assessment

Work Sampling Form

Time
Function Activity Total Frequency
Operation
Load/Unload

Set-up
Inspect
Manual Transport
Machine Transport
Paperwork

Machine Adjustment
Obeservation
Discussion
Cleaning
Walk
Idle
Other
Absent

Total

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Operations
Assessment

Productive Utilization

100
90
80
70
60 Other
50 Aux
40 Basic
30
20
10
0

Assemble
Machine

Process

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Equipment Effectiveness
Instructions:

Obtain machine downtime records from the maintenance department. For each major step of the value chain, calculate the Overall
Equipment effectiveness (OEE = Uptime * Yield *Efficiency) . Plot the results per below.

Machine Effectiveness

100 100
90 90
80 80
70 70
60 60
Up Time
50 50
Effectiveness
40 40
30 30
20 20
10 10
0 0
Comp Test
Sub Assy
Special Proc

Final Test
Machining

Assy

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Floor Space Utilization
Instructions:

Obtain a layout of the factory form the facilities group. Pick 3 areas which are representative of the major processes in the value chain.
For each area; target 25 % of the space and mark it off on the layout. Go to the selected areas and estimate the fraction of the total space
used for each of the categories listed below: Graph the results by area. (Note, idle work benches are “pure waste”.)

Floor Space Utilization


Square Feet % of Total
100%
Total Area
90%

Value
Machines 80%
Work Benches in Use
70%

Planned Waste
Tool Storage 60% Pure Waste
Gage Storage
50% Planned Waste
Isles 40% Value Added

30%
Incoming Inventory Storage
Pure

Outgoing Inventory Storage 20%


Work Benches not in Use 10%
0%
Support Machining Assembly

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Materials
Assessment

Engineering Assessment

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Engineering Instructions
Purpose

The purpose of this section of the assessement is to determine the degree to which a “lean”
principles have been deployed in the product development process and in support of legacy
production.

Goals - The standards for a “lean” engineering process are:

Products are designed based on hard process capability and are customized to fit the
distinctive competancies of the manufacturing process.

Support of legacy products is such that major process problems are jointly solved by
engineering and manufacturing. Design change implementation is swift and effective.

Product development takes place using cross functional teams.

The product development process has been compressed to speed time to market through
waste elimination, parallel activities and selective use of automation. An ongoing effort is
in place to shrink the design lead times continually.

There is a program of parts standardization / simplification using the concepts of DFMA.

Design engineers rotate through the manufacturing organization in a program of ongoing


development.

Analysis Procedure:

1) Create a logical flow chart for the design change process.

2) Create a timed value chart for design changes.

3) Estimate the total cycle time for design changes by type and customer.

4) Chart the ECN activity by product group for the past year.

5) Create logical and timed value charts for the engineering development process.

6) Chart the MRB levels by month by product group.

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Materials
Assessment

Materials Assessment

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Materials
Assessment

Materials Instructions
Purpose

The purpose of this section of the assessment is determine the state of the material control systems for the site. This will entail a review of the MRP
system, vendor selection, vendor linkage and shop floor control.

Goals

A lean material system has the following characteristics:

1) A relatively small number of suppliers

2) Suppliers whose quality is such that they are on “vendor release”.

3) Direct line delivery of at least 80 % of the total purchased material dollar value.

3) Long term supplier contracts with broad demand requirements specified.

4) Relatively frequent delivery of small batches; demand not forecast to suppliers but “pulled” from the production line. For low dollar value items,
point of use storage with “supermarkets” for small parts.

5) Raw material stock levels set by supplier replenishment times.

6) Smoothed top level schedule “MPS” based on macro demand.

7) Fixed repeating production schedule with small batches.

8) Specific requirements “pulled “ by the customers

9) Strategic inventory levels of Raw, WIP and FG inventories calculated based on replenishment rates; with a program to continuously drive down
replenishment times and thus inventory levels.

10) Stable, predictable cycle times much shorter than customer demanded lead times

Analysis Procedure:

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Materials
Assessment

1) Flow chart the material planning system.

2) Interview key stakeholders and determine the MRP policy decisions that have been made for the site; use the “MRP Policy Survey”
form to guide the discussion.

3) Lead time vs. Cycle Time: For 4 or 5 representative products, plot the quoted lead times vs the MRP lead times vs the actual time
take to complete the order.

4) Segment the cycle time into categories (order, vendor, stores, machine, wait, assemble, test, pack, ship, etc) and plot per “Cycle
Time” chart ... for 2 major product lines.

5) For 6 months data, plot actual demand vs. MPS vs. delivery.

6) Perform batch size analysis per the spreadsheet to determine the batch size driver.

7) Trace the MPS requirements to purchase orders for a couple of major vendors .... check for correspondence, batch size and
degree of smoothing. Trace the revision history of the PO’s. Does the history indicate an erratic or smooth scheduling system.

8) Obtain vendor data: # of vendors, orders per vendor, % LTA’s, % of vendors on vendor release

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Materials
Assessment

MRP Policy Survey


# of Levels of the BOM

# Parts Tracked in MRP

Top Level Build Items

Frequency of Regen

Frequency of MPS Changes

Lot Size

Batch Size

Lead Times / Product

Target Cycle time

Frequency of Cycle time revisions

Minimum action duration

Target inventory levels


Raw
A Days of Supply
B
C
WIP
A
B
C
FG
A
B
C

Scrap Factor

Down Time Factor

Schedule Cushion or Pull in

BRP % to Order

% to Forecast

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Materials
Assessment

Cycle Time Analysis

Quoted MRP Actual Order # PO Date Order Entry Date Release Date Build Date Cmpt Test Date Ship Date Customer Dock Date
Product A Order 1
Order 2
Order 3
Product B Order A
Order B
Order C

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Materials
Assessment

Lead Time vs. Cycle TIme

45

40

35
Weeks

30

25 Quoted
MRP
Actual
20

15

10

0
Order 1 Order 2 Order 3 Order A Order B Order C
Job #

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Materials
Assessment

“Cycle” Time

Quoted Lead Time

Assemble
Purchase

Days In

Machine
Vendor Test & Ship
Process

Pick

0 100 200 300 400

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Materials
Assessment

Batch Size Analysis


Cell: Weekly Demand:
Product Line: # of Product Varities:

Operation Op Cycle Time # Shifts # min/shift Days / week S/U time # change Min
(min) (min) per week Batch Size

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Financial
Assessment

Financial Assessment

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Financial
Assessment

Financial Instructions
Purpose

The purpose of this section of the assessment is to: gather financial data to: evaluate the effectiveness of the enterprise;. point
out areas of financial opportunity and determine the degree to which the financial system supports lean improvements.

Goals

A lean financial system has the following characteristics:

1) Product line data available for:


cost
sales
inventory
raw
WIP
Finished Goods

2) Financial data updated frequently at the cell level

3) Cells have Balance Sheet and P & L Data for their business

4) Financial data tier up in a simple, uniform way.

5) People within the organization understand financial measures and realize how their actions relate to financial performance.

Analysis Procedure:

1)Obtain site financial data and plug into P & L and sheet forms

2)Obtain expense info and plot; if possible, attempt an allocation of Expenses by product line.

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Financial
Assessment

3) Plot the sales data by product line; plot anticipated sales growth

4) Summarize the metrics on the “Product Line Performance” chart

5) Do a “Financial Snapshot’ for the site -- include: P & L , Balance Sheet, Operations, and Cash.

6) Do a “Financial Snapshot’ for the major product lines -- include: P & L , Balance Sheet, Operations, and Cash. Graph
“Sales” and “Contribution Margin” for the major lines; highlight differences and seek explanations.

7) Plot “Cost & Inventory” data

8) Collect and graph inventory data.

9) After project plans have been finalized, perform a financial impacts analysis.

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Financial
Assessment

Financial Snapshot
P&L ($ 000,s) % Sales Balance Sheet
ACTUAL ACTUAL TARGET

Net Sales 2,151 100.00% Inventory $ ($ 000,s)


- Stores 10,904
Contribution Margin 652 30.32% - WIP 3,906
- Fin Goods 1,474
Period Costs 57 2.66%
Inventory Turns (Net) 4.75 8.00
Other Operating Costs 166 7.71%
A / R $ (NET) 16,395
E.B.I.T. 429 19.95%
DSO 38.11 30.00

Operations ACTUAL CASH ACTUAL TARGET


Returns / $ 0
- by Reason Type EBIT (Beg Bal):

Delivery Reliability % 90 Less Purchases


- End Unit vs Requested Less Payroll

Quoted Lead Time Wks Plus Collections


Actual Lead Time Wks 24
Ending Bal:
Booked Orders $ 2,331
Backlog $ 175,000

Overtime Hr / $ by Process

Census # 1007

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Financial
Assessment

Segment Data
Sensors ECS PMGS

P&L ($ 000,s) % Sales Balance Sheet P&L ($ 000,s) % Sales Balance Sheet P&L ($ 000's) % Sales B/S
ACTUAL ACTUAL TARGET ACTUAL ACTUAL TARGET ACTUAL ACTUAL TARGET

Net Sales 208 100.00% Inventory $ ($ 000,s) Net Sales 1,115 100.00% Inventory $ ($ 000,s) Net Sales 399 100.00% Inventory $ ($ 000's)
- Stores 1,200 - Stores 6,314 - Stores 2,184
Contribution Margin 57 27.40% - WIP 430 Contribution Margin 177 44.41% - WIP 782
Contribution Margin 682 61.19% - WIP 2,262
- Fin Goods 170 - Fin Goods 294
- Fin Goods 848 Period Costs 5 1.27%
Period Costs 25 11.87% Period Costs 28 2.47%
Inventory Turns (Net)
4.79 Inventory Turns (Net) 3.91
Inventory Turns (Net)
2.64 Other Operating Costs 49 12.35%
Other Operating Costs 21 10.21% Other Operating Costs 79 7.11% A/R $ 2,951
A/R $ 1,640 A/R $ 8,525 E.B.I.T. 123 30.80%
E.B.I.T. 11 5.33% E.B.I.T. 575 51.61% DSO 36.95
DSO 39.41 DSO 38.24

Operations ACTUAL CASH ACTUAL TARGET


Operations ACTUAL CASH ACTUAL TARGET Operations ACTUAL CASH ACTUAL TARGET Returns / $
Returns / $ Returns / $ - by Reason Type EBIT (Beg Bal):
- by Reason Type EBIT (Beg Bal): - by Reason Type EBIT (Beg Bal):
Delivery Reliability % 30 Less Purchases
Delivery Reliability % 96 Less Purchases Delivery Reliability % 73 Less Purchases - End Unit vs Requested Less Payroll
- End Unit vs Requested Less Payroll - End Unit vs Requested Less Payroll
Quoted Lead Time Wks 38 Plus Collections
Quoted Lead Time Wks Plus Collections Quoted Lead Time Wks 28 Plus Collections Actual Lead Time Wks 30
Actual Lead Time Wks 22 Actual Lead Time Wks 22 Ending Bal:
Ending Bal: Ending Bal: Booked Orders $ 267
Booked Orders $ 210 Booked Orders $ 1,303 Backlog $
Backlog $ Backlog $
Overtime Hr / $ by Process
Overtime Hr / $ by Process Overtime Hr / $ by Process
Census #
Census # 1007 Census #

R&0
11% 0%
Sensor
11% 70
60
50
40

30
PMGS
57% 20
ECS
10
21%
0
PMGS ECS Sensor R&0

Sales Contribution Margin

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Financial
Assessment

Current State Analysis


Sales

Sales ($M)
70
62.4

60 52

50

40 25
30
15
20 9
10

0
DEEC Allison/ GE R&O Hydraulics
AE

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Financial

Current State Analysis


Assessment

Cost & Inventory

Inventory ($M) DL
13 $7M / 7%
FOH
14 12.2
$22M / 21%
10
12
8.5
10
MOH
8 8.7 8.8 $13M / 12% Factory
5
6
7.8
7.,2
Cost Input
Purch
Material
4 Parts $106M
Content $64M / 60%
2

0
DEEC Hydraulics Allison/ GE Other
AE
70% + Material Content

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Financial
Assessment

Product Line Performance


Sales (1996) Units ('96) (1995) (1995) (1995)
Product Line OE AM OE Cost/Sell COPQ OTD

DEEC $39.3M $23.1M 3190 0.66 (PW) $1.5M (3%) 54%


0.39 (Itochu) 0.1 (1%)

GE 18.5 6.5 680 0.93 0.4 (2%) 80%

Allison / AE 19.0 32.5 2002 0.57 (Allison) 0.4 (2%) 60%


0.82 (AE) 0.6 (2%) 34%

Hydraulics 4.9 3.5 2849 1.01 1.2 (9%) 68%


Subtotal 81.7 65.6 8721 0.74 $4.2M

EMID's (included in lines) 7920 ---- $0.9M Inv & Obsolete

R&O ---- 15.9 ???? 0.51 ----

Totals $81.7M $65.6M 16641+ $5.1M

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Financial
Assessment

Inventory Distribution
Overall

12000
10000
8000
6000

$
4000
2000
0
Stores WIP Fin Goods

12000 12000 12000


10000 10000 10000
8000 8000 8000
6000 6000 6000
$

$
4000 4000 4000
2000 2000 2000
0 0 0
Stores WIP Fin Goods Stores WIP Fin Goods Stores WIP Fin Goods

Sensors PMGS ECS

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Diffusion =Degree of Containment of the problem to a relatively few causes

Key
Independence = The affect of the problem on other problems
Lack of Know How =Do We have the skills, knowledge, understanding & tools to fix

Leverage Assessment
Potential Financial Impact Leverage & Focus
Concentration
Low
10
15
8
Improve 6

Millions of Dollars
10 4
Supply 2 High
5 0
Chain
Management 0
Cash Thruput Op Expense Know How Interdependence

Concentration
Low
10
15 8
6
Internal
Millions of Dollars

4
10
2 High
Capacity 5
0

Constraint
0
Removal Cash Thruput Op Expense
Know How Interdependence

Concentration
Low
10
15 8
6
Critical
Millions of Dollars

10 4
Material 5
2
0
High

Quality
0
Improvement Cash Thruput Op Expense
Know How Interdependence

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OUTBRIEF
TEMPLATE

Outbrief Template

Baseline Analysis

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OUTBRIEF
TEMPLATE

First Glimpse
u Workforce u Process Balance
» Friendly » Common Areas appear to be Bottlenecks
» Working » Doing PM on 1st shift -- the only
» Aware of need to Reduce Cycle “Scheduled” Shift
» No Second Shift
u Scheduling
» Hot Lists Everywhere » Burn In --- one shift but long cycle takes 2
shifts
» Sorted by Date
» Board ship missing “Demand
» People don’t know what the date means
» Actions to deal with perceived bottleneck
» “Artificial” flat production schedule are not aggressive
u Process Flow u Inventory
» Constraint not Obvious » Many types of system
» No Flow » POU
» Micro-Optimized Areas » Supermarket
» Common Areas a Great % of Work » Stores
» Not Cells - Product Teams » Kits
» Spaghetti Flows » Un aware of $ value by location
» Division of Labor Not Used » Much WIP on floor
» Inspection Redundancies
u Quality
» Push
» Terrible Yields PMGS Assy / Test
» “Parts Short “, but not holding up
» 10 % Snag Rate @ Final Inspect
production
» Manage shipments to “Margin” at month » Rework Loops
end u Design
» 60’s wiring technology
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OUTBRIEF
TEMPLATE

Impressions
u Workforce u Mfg Ops
» Attitude + » Layout -
» “Productivity” + » Flow -
» Technology +
» Understanding +
» Technology Support o
u Organization
» Capacity Utilization -
» Customer Alignment
» Thruput
» Product Focus +
u Systems
» Linkage -
» Inventory Control -
u Improvement Processes
» Scheduling
» Planning Process
F Planning -
» Strategic Fit
F Release -
» Focus -
F Feedback -
» Results Linkage -
» Financial Control -
» IS -

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OUTBRIEF
TEMPLATE

Customer Input

Cost
World Class

Strengths Weaknesses

Average
Quality

Valued Competencies

Poor

Delivery

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Plant Organization OUTBRIEF
TEMPLATE

u Clustered / Jumbled
» Clusters of Generic Work Stations
» No attempt to organize by product flow
» No easily identified flow path or organization contrary to flow path
u Clustered, Flow line
» Clusters of generic workstations
» Organized by Product flow
u Cellular
» Unlike workstations clustered into cells to produce a product family
» Only one workstation type per cell except for capacity reasons
» Cell to cell organization by product type
u Unitary machine or assembly station
» Complete module, product or part made at a single machine, station
or transfer line
u Dedicated flow line
» Unlike workstations grouped into a dedicated flow line
» Only one workstation type per cell except for capacity reasons
» Organized by product flow for a product of group of products

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OUTBRIEF
TEMPLATE

5S Radar Chart

5 S Rating CLEARING UP
20

15

5S 10
TRAINING & 2S
DISCIPLINE ORGANIZING
5
0

4S 3S
STANDARDIZING CLEANING

Sort Storage Shining Standardize Sustain

All material needed in area Everything Identified Clean Work Place All areas function the same Happens Everywhere
No unneeded material in area Places for storage identified Eliminate dirt & Dust way automatically
Everything in its place Equipment Clean & PM’d
Strait Isles
Perpendicular, parallel & horizontal

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OUTBRIEF
TEMPLATE

Shop Floor Personnel Management Team Owners /Corporate

Organizational Alignment
What are The Top Problems

What You Think Customers Think What You Think Owners Think

What You Think Employees Think What You Think Management Thinks

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OUTBRIEF
TEMPLATE

Metrics Alignment
What’s Measured Considered Important

s
ric

ric

s
s
et

et

ric
ric
rM

rM

s
s

et
et

ric
ric

M
M
oo

oo

et
et

n
n
Fl

Fl

tM
tM

io
io
op

op

is
is

an
an

iv
iv
Sh

Sh

Pl
Pl

D
D

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OUTBRIEF
TEMPLATE

Financial Snapshot
P&L ($ 000,s) % Sales Balance Sheet
ACTUAL ACTUAL TARGET

Net Sales 2,151 100.00% Inventory $ ($ 000,s)


- Stores 10,904
Contribution Margin 652 30.32% - WIP 3,906
- Fin Goods 1,474
Period Costs 57 2.66%
Inventory Turns (Net) 4.75 8.00
Other Operating Costs 166 7.71%
A / R $ (NET) 16,395
E.B.I.T. 429 19.95%
DSO 38.11 30.00

Operations ACTUAL CASH ACTUAL TARGET


Returns / $ 0
- by Reason Type EBIT (Beg Bal):

Delivery Reliability % 90 Less Purchases


- End Unit vs Requested Less Payroll

Quoted Lead Time Wks Plus Collections


Actual Lead Time Wks 24
Ending Bal:
Booked Orders $ 2,331
Backlog $ 175,000

Overtime Hr / $ by Process

Census # 1007

Linkage of Financial Reporting to Cell Structure is Weak

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OUTBRIEF
TEMPLATE

Segment Data
Sensors ECS PMGS

P&L ($ 000,s) % Sales Balance Sheet P&L ($ 000,s) % Sales Balance Sheet P&L ($ 000's) % Sales B/S
ACTUAL ACTUAL TARGET ACTUAL ACTUAL TARGET ACTUAL ACTUAL TARGET

Net Sales 208 100.00% Inventory $ ($ 000,s) Net Sales 1,115 100.00% Inventory $ ($ 000,s) Net Sales 399 100.00% Inventory $ ($ 000's)
- Stores 1,200 - Stores 6,314 - Stores 2,184
Contribution Margin 57 27.40% - WIP 430 Contribution Margin 177 44.41% - WIP 782
Contribution Margin 682 61.19% - WIP 2,262
- Fin Goods 170 - Fin Goods 294
- Fin Goods 848 Period Costs 5 1.27%
Period Costs 25 11.87% Period Costs 28 2.47%
Inventory Turns (Net)
4.79 Inventory Turns (Net) 3.91
Inventory Turns (Net)
2.64 Other Operating Costs 49 12.35%
Other Operating Costs 21 10.21% Other Operating Costs 79 7.11% A/R $ 2,951
A/R $ 1,640 A/R $ 8,525 E.B.I.T. 123 30.80%
E.B.I.T. 11 5.33% E.B.I.T. 575 51.61% DSO 36.95
DSO 39.41 DSO 38.24

Operations ACTUAL CASH ACTUAL TARGET


Operations ACTUAL CASH ACTUAL TARGET Operations ACTUAL CASH ACTUAL TARGET Returns / $
Returns / $ Returns / $ - by Reason Type EBIT (Beg Bal):
- by Reason Type EBIT (Beg Bal): - by Reason Type EBIT (Beg Bal):
Delivery Reliability % 30 Less Purchases
Delivery Reliability % 96 Less Purchases Delivery Reliability % 73 Less Purchases - End Unit vs Requested Less Payroll
- End Unit vs Requested Less Payroll - End Unit vs Requested Less Payroll
Quoted Lead Time Wks 38 Plus Collections
Quoted Lead Time Wks Plus Collections Quoted Lead Time Wks 28 Plus Collections Actual Lead Time Wks 30
Actual Lead Time Wks 22 Actual Lead Time Wks 22 Ending Bal:
Ending Bal: Ending Bal: Booked Orders $ 267
Booked Orders $ 210 Booked Orders $ 1,303 Backlog $
Backlog $ Backlog $
Overtime Hr / $ by Process
Overtime Hr / $ by Process Overtime Hr / $ by Process
Census #
Census # 1007 Census #

R&0
11% 0%
Sensor
11% 70
60
50
40

30
PMGS
57% 20
ECS
10
21%
0
PMGS ECS Sensor R&0

Sales Contribution Margin

Thruput Increases in OEM products will be Richly Rewarded through Contribution Margin
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OUTBRIEF
TEMPLATE

Current State Analysis


Sales

Sales ($M)
70
62.4

60 52

50

40 25
30
15
20 9
10

0
DEEC Allison/ GE R&O Hydraulics
AE

Major Portion of Business (HMU) has a Limited Life Expectancy

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OUTBRIEF

Current State Analysis


TEMPLATE

Cost & Inventory

Inventory ($M) DL
13 $7M / 7%
14 12.2 FOH
$22M / 21%
10
12
8.5
10
MOH
8 8.7 8.8 $13M / 12% Factory
5
6
7.8
7.,2
Cost Input
Purch
Material
4 Parts $106M
Content $64M / 60%
2

0
DEEC Hydraulics Allison/ GE Other
AE
70% + Material Content

Largest Part of Expense and Inventory Related to Vendor Control


Based on Internal Cycle, Should Have more Than Enough Inventory

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OUTBRIEF
TEMPLATE

Product Line Performance


Sales (1996) Units ('96) (1995) (1995) (1995)
Product Line OE AM OE Cost/Sell COPQ OTD

DEEC $39.3M $23.1M 3190 0.66 (PW) $1.5M (3%) 54%


0.39 (Itochu) 0.1 (1%)

GE 18.5 6.5 680 0.93 0.4 (2%) 80%

Allison / AE 19.0 32.5 2002 0.57 (Allison) 0.4 (2%) 60%


0.82 (AE) 0.6 (2%) 34%

Hydraulics 4.9 3.5 2849 1.01 1.2 (9%) 68%


Subtotal 81.7 65.6 8721 0.74 $4.2M

EMID's (included in lines) 7920 ---- $0.9M Inv & Obsolete

R&O ---- 15.9 ???? 0.51 ----

Totals $81.7M $65.6M 16641+ $5.1M

Customer Delivery is an Extremely Visible Problem

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OUTBRIEF
TEMPLATE

Workforce Distribution
Census by Skill
Totals by
Product Cell Machinists A/T Tech ME/OE QE Design Mat'ls PCL Cell

DEEC (GG) 21 14 5 1 1 3 1 46

DEEC (Sat) 23 5 4 1 1 2 1 37

GE 3 13 1 1 2 2 1 23

Allison / AE 0 23 4 1 2 3 1 34

Hydraulics 24 18 5 1 1 3 1 53

EMID's 11 16 4 1 1 1 1 35

Hub 40 0 5 0 0 0 1 46

R&O 4 21 0 0 0 0 1 26

Prototype 4 0 0 0 0 0 1 5

Totals by Skill 130 110 28 6 8 14 9 305

Purch SQA QA Finance IS HR Facilities Gov't Prop MM OCI Total Sppt


Support Ops
Census 47 30 52 5 5 5 14 5 48 10 221

High “Apparent” Overhead Consistent with High Materials Content

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OUTBRIEF
TEMPLATE

Cell Stats

Direct Labor % of Direct # Top Level Drawings Sales


Sensor
Coil 16 7% 38 10%
Selector 20 9% 22

PMGS 25%
MD90 6 3% 3
All Else 21 10% 37
G4 32 15% 6

ECS
Boeing 19 9% 15 50%
COmmercial 17 8% 24
Douglas 13 6% 7
General Aviation 16 7% 21
WHCM 13 6% 8
Board 15 7% 435
Common Access 28 13%

“Cell” size ok -- but doesn’t include support


Board cell deals with very high variety

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OUTBRIEF

Cellularization Checklist TEMPLATE

u Alignment
» Customer
» Product
F Well Defined
F Not Too Many
u Design
» Geographically Compact
» Self Contained
F Contain > 80 % of work content
u Organization
» Reasonable # of Team Members
» Attitude
» Support Aligned
u Direction
» The Right Metrics
» Metric Alignment for Cell
» Team Metric Understanding
u “Flow”
» Connection with Value Chain
» Pull
» Standard Processes for all Products
» Division of Labor Employed

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OUTBRIEF
TEMPLATE

Cell Geography
Burn In
Basement
Stores
Stores
Ops Prog Mgr
Ops Prog Mgr

Test

Burn In

Sub & Test


Stores Prod
Ctrl
Main Coat Board
Assy Prod Ctrl

ME Production Prod
Control Cell Prod Prod
Ctrl
Cell Leader Ctrl Ctrl
Production
Control Leader Assy Cell
Cell Leader
Master ME
Leader
Scheduler
Boards
ME

Mgr

Buyer Buyer
QCE
Board Board
QCE Buyer Buyer Mgr ME’s
Mgr

PMGS
Shared Areas Engineering
Prog. Mgmt
ECS

Geographical Concentration within a Management Unit - Good


Concentration for Product Line Support - Poor

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OUTBRIEF
TEMPLATE

Organization Structure

ASA Toronto
Site Mgr

Mfg. Ops Mgr Product Quality Systems Materials Programs


Dev. & Technology

Prod PMGS Proc Planning Process & Test Software Mechanical Purchasing Master Sched Logistics
Ctrl Mgr Mgr & ME Reliability Engi. Design Design Leader Leader

Designer Designer QCE


Cell Cell Cell Process Process Test Commodity PMCS Gen’l Stores New -8/400
Leader Leader Leader Planner Eng Eng Buyer Mast. Sched Picker
MD90 G4 All Else
Test Designer Designer Stores
Process Process Commodity New 737
Planner Eng Eng Buyer Picker APU
Prod Cell Cell Cell
Controller Direct & Direct & Direct & Process Test Commodity New MD90 Old MD90
Inspect Inspect Inspect Planner Eng Buyer

Mech. Commodity New 737X Old w 737X


Eng Buyer APU APU

Prod Mech. New G4 Old G4


Controller Eng

11 Organizational Boundaries to Cross; 3 to 4 Layers of management


Opportunity for Communication & Priority Problems - High

Baseline Analysis
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OUTBRIEF
TEMPLATE

Organization Chart - Alignment

ASA Toronto
Site Mgr

Mfg. Ops Mgr Product Quality Systems Materials Programs


Dev. & Technology

Prod PMGS Proc Planning Process & Test Software Mechanical Purchasing Master Sched Logistics
Ctrl Mgr Mgr & ME Reliability Engi. Design Design Leader Leader

Cell Cell Cell Test Designer Designer QCE Gen’l Stores


Process Process Commodity PMCS New -8/400
Leader Leader Leader Planner Eng Eng Buyer Mast. Sched Picker
MD90 G4 All Else
Designer Designer
Process Process Test Commodity Stores New 737
Planner Eng Eng Buyer Picker APU
Prod Cell Cell Cell
Controller Direct & Direct & Direct & Process Test Commodity New MD90 Old MD90
Inspect Inspect Inspect Planner Eng Buyer

Mech. Commodity New 737X Old w 737X


Eng Buyer APU APU

Prod Mech. New G4 Old G4


Controller Eng

Alignment between Organizations is Poor - Support Not Consistent with “Cell” Structure

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OUTBRIEF
TEMPLATE

Process Flow Chart Common


Service

In
Receiving Recv Stores Picking Kit & Board Add BD/Sub Ruggidize Coating Mech/ Cell
Dock Insp Prep Cell On Test Bond Final Assy

Cure/
Prep

Assy
Omni

S/A
Cell S/A Coating
Assy & PMGS Only
Stores Kitting
Test

GW End Unit Final ATP Burn in Final Test Fin


PMGS Only
S’Mart Kitting Assy Cal/Prelid Stores

ECS Only
Ship Insp
Dis'Assy
& Coat

Cust
Source
Reassy
50 % of Steps outside of “Cells” & Test
Shipping
Cross cell borders 6 times during flow

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OUTBRIEF

Capacity Constraints TEMPLATE

Defects
S/U Time
Effective
Capacity

Maintenance

Yield

False Demand

Supply Purchasing Board SubAssy S/A Test Conf End Test


Coat Assy & BI
Board Line is Pacing the Plant

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OUTBRIEF
TEMPLATE

Capacity Constraint Boards


S/U Time
Capacity
Effective

Maintenance

ECN’s

Pick Kit Dip AutoAxial Mech Assy CS400


AddOn
120/shift 120/ shift 96 / Shift 96 / Shift 144 / Shift 80/day
Wave
CS400 is The Major Constraint; Opportunities: 700/Day
Shift Staffing
S/U Reduction
Maintenance on off Shift
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OUTBRIEF
TEMPLATE

Material Planning Flow Chart


Start

Negotiate Machine
Dates Capacity

Customer Contracts MPS Approves Shop Load


Requested Aftermarket Price &
Contract Date Delivery
Request

Forecast
Real Orders Orders Staffing

Sales Orders Vendor Lead


No

MPS Approves Internal Cycle Time


Sales Order
Planned Offered
Date

NoNo Date ok?

Vacations/
Shutdowns
Add to MPS

Smooth MPS by Capacity Constraints


Push or Pull

Inventory
Run MRP Status
Weekly Accuracy = 95 %

Lead Times
Accuracy = ?

Bills of Materials
Accuracy = ?

Release Orders
& Past Due Status

ABC DOS Policy


Manufacturing Purchasing Plan 30, 60, 120
Plan Zero Stock Reorder

Push Out Expedite Order


Weekly
Dispatch by
Work Station

Get Promise Date

Prioritize
Workload
& Chunk
Supplier
Delivers

10 % to Schedule Daily Hot List

Update
Inventory

Update Status

Finish
Operation

Feedback Loop weaknesses - vendor promise date changes & Lag on Reschedules

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OUTBRIEF
TEMPLATE

Inventory Distribution
Overall

12000
10000
8000
6000

$
4000
2000
0
Stores WIP Fin Goods

12000 12000 12000


10000 10000 10000
8000 8000 8000
6000 6000 6000
$

$
4000 4000 4000
2000 2000 2000
0 0 0
Stores WIP Fin Goods Stores WIP Fin Goods Stores WIP Fin Goods

Sensors PMGS ECS

Distribution suggests Plugged Flow and Planning Mismatch

Baseline Analysis
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OUTBRIEF
TEMPLATE

Inventory Locations - Boards


Incpt -
Hot Sheet 30
Cafeteria Board S/A
SMD TCAS 25

Weeks on Hand
20

15

10
Slide
Test 5
Auto Insert
0
Wave

Boards

Finished
Board

Boards
Line
Raw
Clean
Preform Coat
Carousel
Stockroom

GPS Quantities
Nav Sys
DME
> 10000
Servo CTL
Sing Test Heads 5000
Indicators
1000
ARINC 100
Wires
50
XPonder Maintenance
Antenna

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OUTBRIEF
TEMPLATE

Material Flow - Boards


(1 Level)

Incpt -
Hot Sheet
Board S/A
Cafeteria SMD TCAS

Slide 15 16
17
Auto Insert Test
9
3 10
8 Wave 12
13
2 7 18
5 11 14 20 19Clean
4Preform 26 25 24 Coat
Carousel 21
27 6 23 22
Stockroom

Nav Sys GPS


DME

Servo CTL
Sing Test Heads
Indicators

ARINC
1
Wires

XPonder Maintenance
Antenna

Baseline Analysis
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OUTBRIEF
TEMPLATE

“Cycle” Time

Quoted Lead Time

Assemble
Purchase

Days In

Machine
Vendor Test & Ship
Process

Pick

0 100 200 300 400

Customer Delivery Expectation is in Major Conflict with System Cycle Time

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OUTBRIEF
TEMPLATE

Timed Value Chart


30 % 10 % 10 %

Machine Assy

Set-Up

Elapsed Time = 1680 Hours Total Activity = 118 Hours


40 %

Non-Value Added
55 Hours

Value Added
Value Added 63 Hours
63 Hours

Significant Opportunity for Internal Lead Time Reduction Exists

Part Reject Rates are High --- Feedback Loops Very Long (time)

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OUTBRIEF
TEMPLATE

Required Competencies
Parts Manufacturer Assembly & Test Overhaul

u Mechanical u Mechanics u Flexibility


Engineering u Troubleshooting » Assy & Test
» Fixture Design u Test » Machining Process
» Machining Process Design (Quick &
» Equipment Maint.
Design Dirty)
» Programming
u Materials u Improvisation
u Vendor Control
u Purchasing u Creativity
» Picking
u Internal Quality u Material Forecasting
» Quality
u Maintenance » Coordination
u “Systems

RockyMount Has 3 Distinct Businesses requiring 3 Distinct Skill Sets

Baseline Analysis
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OUTBRIEF
TEMPLATE

Effect Dependency
Inventory Profit Cost

Cash Operating
Thruput
Flow Expense

Parts Internal
Shortages Capacity

Supplier Factory
Material
Performance Performance
System

Thruput Is the Primary Driver of The Factory ... with excess capacity, Parts Shortages Drive Thruput

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OUTBRIEF
TEMPLATE

Problems / Causes
Major Problems Root Causes

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OUTBRIEF

Management Decisions TEMPLATE

Impacting Major Effects


Major Effect: Parts Shortages

Root Cause: Material Management System

u 2 Week Build Ahead u Infinite Capacity


Buffer Scheduling in a Limited
u Build to Forecast (20%) Capacity World
u Accepting Orders Inside u Allowing Emergency
of Lead Time Picks
u No Buffer Stock u No R & O Stock
u Releasing Work Past u Kits Released
Due Incomplete

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OUTBRIEF
TEMPLATE

Product Line Assessment


Where to start cellularization

% Sales
Willingness
Leverage
Concentration
Low
10
15 8
6
Product A

Millions of Dollars
4
10
2 High
0
5

0
Cash Thruput Op Expense Self Know
Contained
How
Easy to Move
Interdependence

Now + 2 yrs

% Sales
Willingness
Concentration
10
Low

15 8
6
Product B 4
Millions of Dollars

10
2 High
0
5

0
Cash Thruput Op Expense SelfKnow How
Contained Easy to Move
Interdependence

Now + 2 yrs

Model Line Target

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OUTBRIEF
TEMPLATE

Recommendations
Improve
Supply u Reschedule MPS
1 Chain » You and Your Suppliers are Managing $ 20 Million worth of
Management Orders per week to Ship $ 3.5 Million
u Get Rid of False Demand
» Eliminate 2 week schedule pad on non-critical items
» Stop Ordering to Forecast
F Place safety stock in plant for long lead items
u Smooth System Demand
» Issue Blanket Orders for Long Lead Items
» Pace Shop and Vendors to “Critical Path” Hardware
F Place safety stock in plant for long lead items
» Issue Kits Weekly, Not Monthly
u Get Control of Your Inventory
» Do a 1 Time Wall to Wall Inventory
» Institute Strict Crib Controls
» Rip Out The Kenway
» Pick 1 MRP System and Discard Other Systems
» Do not Issue Incomplete Kits

Supply Chain Management: Hugh Potential Impact . . .Failure will OVERWHELM other Improvement Projects

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OUTBRIEF
TEMPLATE

Recommendations

Internal u Get Rid of Kenway


Capacity
2 Constraint
» Pick Rate is the 2nd Plant Capacity
Constraint
Removal u Improve Machining Capacity
» Concentrate on Long Lead Items
F Set-up Reduction (Kaizen)
F Quality Improvement (Blackbelts)

u Focus Efforts On Long Lead Items (those


Critical
which require safety stock) both Internally
Material
3 Quality
and Externally
» Scrap Reduction
Improvement
» Rework Reduction
» Lead Time Reduction

Do not Do These Until # 1 is Completely Under Control

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Diffusion =Degree of Containment of the problem to a relatively few causes

Key
Independence = The affect of the problem on other problems
OUTBRIEF
Lack of Know How =Do We have the skills, knowledge, understanding & tools to fix
TEMPLATE

Leverage Assessment
Potential Financial Impact Leverage & Focus
Concentration
Low
10
15
8
Improve 6

Millions of Dollars
10 4
Supply 2 High
5 0
Chain
Management 0
Cash Thruput Op Expense Know How Interdependence

Concentration
Low
10
15 8
6
Internal
Millions of Dollars

4
10
2 High
Capacity 5
0

Constraint
0
Know How
Removal Cash Thruput Op Expense
Interdependence

Concentration
Low
10
15 8
6
Critical
Millions of Dollars

10 4
Material 2 High
5 0
Quality
0
Improvement Cash Thruput Op Expense
Know How Interdependence

Baseline Analysis
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©1998 The Lean Alliance - All Rights Reserved
OUTBRIEF
TEMPLATE

Strategic Match
Project
Supply System Internal Long Lead
Improvement Capacity Defect Reduction

Low Cost,
Vertically
Integrated
Manufacturer
Critical Very Important Important
Strategy

High Margin
Systems
Integrator
Super Critical Not Important Important

No Matter What Strategy You Choose .... Supply Chain Improvement is Critical

Baseline Analysis
Version 4.3
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