STATE OF WATER TRANSPORTATION IN MANILA

2GO TRAVEL GROUP

ALFEREZ, ANJELOVE

CAMARILLO, LEONOR

LAPLANA, AIRA JOY

RESTRIVERA, JINELYN

SALANGAN, NOR JEHAN

 2GO TRAVEL BACKGROUND

2GO Travel is a passenger ferry company which is based in Manila, Philippines and part

of 2GO Group, It is the largest ferry company in the Philippines with its main hub located in Pier

4 at the Manila North Harbor. It was formed and organized in May 26, 1949 under the

corporate name William Lines, Inc. On December 21, 1995, William Lines, Inc., Carlos A.

Gothong Lines, Inc. and Aboitiz Shipping Corporation consolidated their resources and expertise

and marked the birth of William, Gothong & Aboitiz, Inc. (WG&A). The Securities and Exchange

Commission approved a subsequent change of the corporate name to the present one on

March 9, 2012.

2GO is engaged in the movement of people operating under brand names "2GO Travel"

for passage business and "2GO Freight" for cargo business. The Company and its subsidiaries

provide shipping, logistics and distribution services to small and medium enterprises, large

corporations, and government agencies throughout the Philippines. The shipping group

operates ocean-going freighters, roll-on/roll-off freight and passenger vessels (RORO/pax

vessels), and fast ferry passenger vessels. The logistics group offers transportation, warehousing

and distribution, cold chain solutions, domestic and international ocean and air forwarding

services, customs brokerage, project logistics, and express and last mile package and e-

commerce delivery. The distribution group leverages 2GO's shipping and logistics services to

provide value-added distribution services to principals and customers.

2GO has one of the most modern shipping fleets in the Philippines and operates the

largest fleet of inter-island vessels in the country, having a total fleet of 27 operating vessels of
which 23 are company-owned. It has a total passenger capacity of 7,450,162 passengers and an

aggregate cargo capacity of 338,305 twenty-foot equivalent units.

MANAGEMENT AND OPERATIONAL ISSUES

Addressing current management problem issues in the Service

 stimulating economic self-reliance in the industry

 facilitating convenient and comfortable transportation of people and goods between the islands

 eliminating constraints to tourism currently placed by the inconvenience of the sea transport

system

 providing a source of employment and the development of national skills through the operation

of a successful ferry system.

 Limited routes and ships that create congestions of passenger

 Lack in monitoring and tracking of ships

 Slow actions to customers complaints

 Weak relationship with business partners

 Poor marketing strategy


 MANAGEMENT AND OPERATIONAL SOLUTIONS

Daily meeting of every department of the company headed by the managers of each

department. Through this daily meeting everyone will be updated, all members of the

department if there are any changes or any problems encountered.

Weekly meeting of all department managers headed by the operations manager and all

departments must have representatives every meeting if ever the manager is not available. But

any emergency meeting can be set on the day that is needed. Through these meetings all

concerns, changes or problems can easily raise and resolve. Performance will be also updated

weekly

Weekly meeting off all employees with the managers this will help to keep all employees

updated on the company status and this will be led by the HR manager.

Meeting of all manager if there is anything to discuss that is not being able to discuss on the

other meetings. This will be led by the operations manager, all decisions, problems, issues are

resolved.

Every other week meeting of the executive staff but, any urgent meeting can be set anytime.

This meeting is being attended by all managers headed by the CEO to monitor all performance

that is align to the goals of the company.