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NAME: YASHAB BILAL

ROLL NO: BEC-076

SEMESTER: FALL 2021

COURSE NAME: INTRO TO MANAGEMENT

COURSE CODE: MGT101

SUNMITTED TO: MAM SARA SHEHRAZ

QUIZ#01
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QUESTION#01:
Differentiate between efficiency and effectiveness with daily life real organization examples?

ANSWER:

EFFICIENCY:
The term efficiency can be defined as the ability to achieve an end goal with little to no waste,
effort, or energy. Being efficient means you can achieve your results by putting the resources
you have in the best way possible. Put simply, something is efficient if nothing is wasted and all
processes are optimized.

Efficiency is simply about doing things right. Efficiency is when you do the same things faster or
with less waste. Efficiency is about doing things in the fastest or in the least expensive way. It
could be the wrong thing, but it was done optimally.

Example:

 You find a better way to run a project status meeting so it takes 30 minutes on average
rather than 45 minutes.
 A reduction in the number of workers needed to make a car.

EFFECTIVENESS:
Effectiveness is the capability of producing a desired result or the ability to produce desired
output. When something is deemed effective, it means it has an intended or expected
outcome, or produces a deep, vivid impression.

Effectiveness is about doing the right task, completing activities and achieving goals.
Effectiveness is finding a way to improve outcomes, perhaps by doing something very
differently. You might change your whole approach to the work. Effectiveness is about doing or
using the right things that yield positive results.

Example:

 Project teams updating task status as they go may result in the elimination of project
status meetings.
 A car is a very effective form of transportation, able to move people across long
distances, to specific places, but a car may not transport people efficiently because of
how it uses fuel.
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QUESTION#02:
Write down Fayol’s 14 principles of management?

ANSWER:
The following are the 14 points of Fayol’s principles of management

• Division of work:

This means everyone should be assigned only one part of the work based upon his
specialization.

• Authority:

Managers must and should be able to give decisions, this right is given to them by authority.

• Discipline:

Employees should follow and respect the rules that govern the organization.

• Unity of command:

This means employee should receive orders from one supervisor only.

• Unity of direction:

The organization should have a single plan of action to guide both the manager and the worker.

• Subordination of individual interests to the general interests:

According to this principle the interest of the organization is and must be above everything.

• Remuneration:

According to this the workers must be paid a fair amount for the services they offer

• Centralization:

This term refers to the degree to which subordinates are involved in decision making.

• Scalar chain:

Line of authority from the lowest ranks to the highest ranks refers to scalar chain.
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• Order:

This means that people and all the materials must be at the right place at the right time.

• Equity:

This means that the managers should be kind and fair with those working below them.

• Stability of tenure of personnel:

According to this the manager should provide personnel planning and should ensure that the
replacements are already there to fill the vacancies.

• Initiative:

The manager must encourage a feeling of initiative among his employees for doing some work
but his decision must be in line of authority and discipline

• Esprit de corps:

According to this principle, the manager must continuously make efforts to provide a team
spirit in those working underneath him.