Company Profile

An ISO 9001:2015 Certified

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About Us
Kayzed Consultants is a global
management consultancy firm equipped
with fully qualified consultants from ISO
management, marketing, advertising and
franchising streams, with over a decade of
experience and offering a wide range of
services to suit clients with varying needs.
Kayzed Consultants unique team
combination of practical experience and
subject matter expertise enables us to provide innovative ISO management consulting that creates a positive and
lasting impact on our clients' overall strategy, reputation and growth.

Our team is dedicated to helping organizations for ISO Certification, Business process re-engineering (BPR), Total
Quality Management System (TQM). We carefully select our consultants in order to offer our customers foremost quality
of expertise together with extensive experience of industry practices. Our consultants have substantial track record of
executing major consulting assignments involving organization wide deployment, multi geography, and on the advisory
mode for continuous process improvement. We have a team of highly qualified and experienced professionals with
proven problem solving, consulting and analytical skills. Our Team consists of Domain Experts & Technical Experts so
as to provide world class consulting solutions to our clients.

The primary strength of our consultants is to work with the client organization to optimize resources & implement the
improvement strategies successfully. An assignment begins with an accurate assessment of people, processes and
strategies. Our consultants define competitive strengths and threats plus performance gaps and growth potential. To
assure implementation and mastery, our consultants will develop execution plans and control plans.

We provide ISO consultation, Training and certification services in various fields like ISO 9001, ISO 14001, ISO 45001,
ISO 27001, ISO 17025, ISO 13485, SA 8000, HACCP ISO 22000 etc. We have expertise in all franchising markets,
franchisee recruitment, marketing, PR, franchise advertising and promotion, training and financing. Brand
Management, product Development, advertising, marketing, promotions, public relations, market research, marketing
strategy, sales, promotion, feasibility and business plan, and public relations activities are the core areas of
specialization.

We provide one of the most comprehensive suites of consulting services, products & training in the fields of Quality
Management, Marketing Management, Human Resources Management, and Finance Management & Strategic

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Management to the organizations across all the industry verticals
for building a progressive and profitable organization by creating a
sustainable competitive advantage in the market.

We Operate in:
➢ UAE and Middle East Region, India, Africa, United
Kingdom, USA and Europe.
➢ Over 600 plus clients in GCC More than 10 year of
experience.

“Become one of the Hundreds of Companies that enjoy the

benefits of KAYZED 100% first time pass success for ISO
Certification!”

Organization Structure:

Zakia Kazmi
Managing Director

UAE Operations KSA Operation Oman Operation

Abu Dhabi Operations Operations

Dubai Operation
Operation Manager Manager

Sr. Consulltant
QHSE Food IT Business Soltuion TQM HR & Admin Sr. Consultant Consultant
(Arabic / English)

Client Account Manager - Consultant (Arabic

Consultant Consultant Sr. Consultant HR Executive Consultant
Manager Business Solution / English

Executive -
Sr. Consultant Consultant Performance Accountant Marketing Team
Management

REception

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Areas of expertise:

Engineering Food and Beverage

Governmental Agencies Healthcare

Information Technology Logistics

Machining and Fabrication Manufacturing

Oil and Gas Service

Telecommunications Testing Laboratories

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KAYZED Consultants to be preferred ISO Certification Consultants in Saudi Arabia, United Arab Emirates
and across the world.

To provide effective, competitive and practical business solutions to the organizations to optimize their
operational efficiency in order to maximize return on investment & ultimately achieve their Aim.

Vision
KAYZED always believe that if you want to get the best of your team and your organization, you need to
focus on 4 Ps: People, Process, Performance and Productivity.

ISO consulting and certification solutions offered by our expert ISO consultants deal with these to make
sure that you just don't get the certificate but get the true benefits from the particular standards. Our
approach is simple and easy to understand. We don't use those heavy and jargon loaded words in our
implementation that will alienate the employee from the ISO implementation as normally observed with
other companies using services of poorly selected ISO consultant.

We are one of the handful ISO consulting companies with global customer base and service portfolio that
covers all the ISO standards in Saudi, Dubai and Abu Dhabi. We always upgrade our consulting /
implementation methodologies and service delivery standards to enable provide you with the best in class
ISO consultancy, ISO Training, ISO implementation and ISO certification services.

KAYZED Consultants are associated with government organization, large multinational companies, mid-
size companies and small organization for their ISO certification in Saudi, Dubai and Abu Dhabi and across
the world. So, if you are thinking of implementing ISO system in your company, trust our expertise in this
field and let us partner your ISO system to create a winning solution for your business success. We are
here to partner you in your business growth initiative.

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It is the policy of Kayzed consultants to achieve enhanced customer satisfaction by delivering
quality services through timely completion of projects and to distinguish itself as the industry
leader by providing superior, cost effective quality services to its customer.

To achieve this, we will:

K Keen to achieve Excellence Orientation in its business by measuring the

progress made through appropriate indicators, internal and external audits
as part of continuous improvement.

A Achieve Enhanced Customer Satisfaction and Confidence, by meeting the

explicit and implicit needs of the customer.

Y Yardstick to deploy Global Standard Practices.

Z "Zero Defectives" process approach to achieve 100% customer satisfaction

E Empower the work force by providing each employee with the training, tools,
skills and motivation

D Delivery of Quality services by timely completion & cost-effective manner.

Managing Director
Signature: -

Date of Issue: - 01/04/2017

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Our Team
Our Team provide Pro-Active Help-
Line calling you periodically offering
support and advice throughout the
whole process. Our experienced
consultants Team will be on hand
for you via phone and email to
support you and your team with the
full implementation of your ISO
system following right through to
and beyond your Independent
Audit Prior to Audit Consultant will go through your systems and ensure they are properly prepared. And Your
audit will then be carried out by the Accredited Certification Body.

We have a team of highly qualified and experienced professionals with proven problem solving, consulting and
analytical skills. Our Team consists of Domain Experts & Technical Experts so as to provide world class
consulting solutions the primary strength of our consultants is to work with the organization to optimize
resources& implement the improvement strategies successfully. An assignment begins with an accurate
assessment of people, processes and strategies. Our consultants define competitive strengths and threats plus
performance gaps and growth potential. To assure implementation and mastery, our consultants will develop
execution plans and control plans. Unique Bottom Up consulting consultants ensures practiced at all the success
of our levels of management.

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Business Services

Business
Process Training
Mapping

ISO Value Added

Consultancy Services

Marketing Franchising

Even
Management

Contact us for:
ISO consulting, documentation, training, auditing & certification against various ISO standards like;

ISO 9001 Quality management systems -- Requirements

ISO 10001 Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations

ISO 10002 Quality management — Customer satisfaction — Guidelines for complaints handling in
Organizations
ISO 10003 Quality management — Customer satisfaction — Guidelines for dispute resolution external to
organizations
ISO 10004 Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring

ISO 10005 Quality management systems — Guidelines for quality plans

ISO 10006 Quality management systems — Guidelines for quality management in projects
ISO 10007 Quality management systems — Guidelines for configuration management

ISO 10012 Measurement management systems -- Requirements for measurement processes and
measuring equipment

ISO 13485 Medical devices -- Quality management systems -- Requirements for regulatory purposes

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ISO 14001 Environmental management systems -- Requirements with guidance for use
ISO 14004 Environmental management systems -- General guidelines on implementation
ISO 19600 Compliance management systems -- Guidelines

ISO 20121 Event sustainability management systems -- Requirements with guidance for use
ISO 21001 Educational organizations -- Management systems for educational organizations -- Requirements
with guidance for use

ISO 21101 Adventure tourism -- Safety management systems -- Requirements

ISO 21401 Accommodation facilities -- Sustainability management system -- Requirements

ISO 22000 Food safety management systems -- Requirements for any organization in the food chain
ISO 22301 Societal security -- Business continuity management systems --- Requirements
ISO 22313 Societal security -- Business continuity management systems -- Guidance
ISO 27001 Information technology -- Security techniques -- Information security management systems --
Requirements

ISO 27003 Information technology -- Security techniques -- Information security management system --
Guidance

ISO 27010 Information technology -- Security techniques -- Information security management for inter-sector
and inter-organizational communications

ISO 27013 Information technology -- Security techniques -- Guidance on the integrated implementation of
ISO/IEC 27001 and ISO/IEC 20000-1

ISO 27014 Information technology — Security techniques — Governance of information security

ISO 28000 Specification for security management systems for the supply chain
ISO 28001 Security management systems for the supply chain -- Best practices for implementing supply
chain security, assessments and plans -- Requirements and guidance

ISO 28002 Security management systems for the supply chain -- Development of resilience in the supply
chain -- Requirements with guidance for use

ISO 29001 Petroleum, petrochemical and natural gas industries -- Sector-specific quality management
systems -- Requirements for product and service supply organizations

ISO 29990 Learning services for non-formal education and training -- Basic requirements for service
providers

ISO 30301 Information and documentation -- Management systems for records -- Requirements
ISO 30302 Information and documentation -- Management systems for records -- Guidelines for
implementation

ISO 30401 Human resource management -- Knowledge management systems -- Requirements

ISO 34700 Animal welfare management -- General requirements and guidance for organizations in the food
supply chain

ISO 37001 Anti-bribery management systems -- Requirements with guidance for use

ISO 37101 Sustainable development in communities -- Management system for sustainable development --
Requirements with guidance for use

ISO 39001 Road traffic safety (RTS) management systems - Requirements with guidance for use
ISO 41001 Facilities management -- Management systems -- Requirements with guidance for use

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ISO 44001 Collaborative business relationship management systems -- Framework
ISO 45001 Occupational health and safety management systems -- Requirements with guidance for use

ISO 50001 Energy management systems -- Requirements with guidance for use
ISO 50004 Energy management systems -- Guidance for the implementation, maintenance and improvement
of an energy management system

ISO 55001 Asset management -- Management systems -- Requirements

ISO 55002 Asset management -- Management systems -- Guidelines for the application of ISO 55001

ISO 20000-1 Information technology -- Service management -- Part 1: Service management system
requirements

ISO 20000-2 Information technology -- Service management -- Part 2: Guidance on the application of service
management systems

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Client Testimonial

‘…the initiatives, hard work, professional approach and performance was

outstanding and added great value for organizational changes and
improvement of the company QMS. We appreciate the efficient work since the
entire work was carried out within schedule.
Involvement with each department, enthusiasm and motivation had helped
Noor Takaful to make key changes and improvement in the system’
“We are extremely pleased with step-by-step systematic approach, attention to
details and precise documentation and highest sense of professionalism of the
consultants during the project executive and delivery”

“Kayzed team played a key role and demonstrated the skills, knowledge and
enthusiasm that were crucial to us complying with the requirement of ISO and
obtain certification”

“Kayzed team has helped us in a great measure to organize all our quality
initiatives wishing the framework of ISO and drive process improvement
initiatives.

We found them sincere and committed for the cause of quality and has been a
truly pleasant learning experience”

“We were pleased to have such an enthusiastic team of professionals engaging

seamlessly with FEWA team”

“Throughout the implementation process Kayzed background, expertise and

enthusiasm has been a key factor that helped us. Kayzed sincerity, had work,
and the motivation that was delivered to the whole team is worthy of
emulation”

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ISO Consultancy Approach
Kayzed consultants is a trusted consulting partner to organizations of all sizes from small to start-ups to large, complex
types of organization. Kayzed consultants works with organizations across various industries, for enterprise-wide
deployment of process improvement and quality initiatives using various models like ISO Management System, Lean
Six Sigma, CMMI, Project Management, Risk Management, HSE to name a few.

Kayzed consultants has designed its offerings, to help organizations align their strategic objectives with day-to-day
business and operational goals. Our services aid companies to reduce cycle time, increase productivity and improve
quality of service delivery and processes.

Phase 1. Kick Off

Meeting and Core
team formation

Phase 7. External Phase 2. Gap

Audit Analysis

Phase 6. Internal
Phase 3. Training
Audit

Phase 5.
Phase 4:
Implementation
Documentation
support

Kayzed Consultants has a 100% certification record in working with

companies implementing Management Systems since many years.

But that is not just what we do.

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ISO 13053-1 - Six Sigma adopting DMAIC Methodology
In today’s market, clients are
scrambling to find ways to enhance
revenues and to reduce costs. But
knowing which projects to select for
the best and fastest returns presents
a challenge to organizations whether
at the beginning of a Lean Six Sigma
implementation or needing to
energize a current project.

To address this need for speed and

better return-on-investment (ROI),
Kayzed practice a comprehensive
deployment methodology. The approach establishes an organization process improvement needs up front, thus
ensuring that resources are directed at projects with the biggest enterprise impact on competitiveness and
financial performance.
By implementing Six Sigma and business process management concepts and training in your organization, you
will benefit from a streamlined organization in terms of people, processes, technology and the underlying strategy
and objectives.

Measure phase Improve phase

• Project Charter • Cause and effect • Process control plans
• Six Sigma Indicator diagrams • Updated list of CTQs
• SIPOC • Data collection plan • Process FMEA • Solution selection • Further MSA
• Flowcharts • DPMO • FTAs matrix • Control charts
• Pareto diagrams • Trend charts • 5-why analysis • Mistake proofing • 5S
• List of CTQs • Control charts • MSA • Updated process • TPM
• Histogram • DOE FMEA
Define phase Analyze phase • Parameter design
DOEs
Control phase
• Updated list of CTQs

Organizations that have implemented Six Sigma correctly, have achieved significant benefits. E.g.
• GE produces annual benefits of over $2.5 billion across the organization from Six Sigma;
• Six Sigma reportedly saved Motorola $15 billion over the last 11 years;
• Honeywell recorded more than $800 million in savings.

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Business Excellence adopting EFQM Methodology
EFQM Excellence Model is a
non-prescriptive framework
for organizational
management systems,
promoted by EFQM
(formerly known as the
European Foundation for
Quality Management) and
designed for helping
organizations in their drive
towards being more competitive.
Regardless of sector, size, structure or maturity, organizations need to establish appropriate management
systems in order to be successful. The EFQM Excellence Model is a practical tool to help organizations do this
by measuring where they are on the path to excellence; helping them understand the gaps; and then stimulating
solutions.
Assessment Process

Monitor
progress

Develop Plan
Action Plan assessment

Engagement
Team

Agree Train the

Prioprity Participants

Conduct the
assessment

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CMMI – Capability Maturity Model Integration
CMMI is one of the time-tested process improvement models implemented in organizations to establish standardized
processes, achieve consistency across teams and achieve repeatable performance. This model helps integrate
conventionally separate organizational functions, set process improvement goals and priorities, provide guidance for
quality processes and provide a point of reference for appraising current processes. By implementing CMMI,
organization understands its process performance by measuring the improvement quantitatively.

How capable is your organization?

All organizations have capabilities. What many don't have is a process by which they can measure their different
capabilities against best practices and pinpoint which ones are driving higher performance. et of cap

Kayzed shall support distinctive capabilities of organizations are clearly defined, everything and everyone within the
organization begins to positively reinforce each other. The
business takes on new life as people know and focus on
putting standard processes in place to strengthen their key
capabilities.

Organizations that know their capabilities see results:

• Increased customer satisfaction.
• Increased probability of capturing new and repeat
business.
• Increased profit through improved quality and less
rework.
• Increased productivity.
• Decreased risks.

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Business Process Modelling and Business Process Redesign
The increasing transparency and
accountability of all organizations,
including public service and government,
together with the modern complexity,
penetration and importance of ICT
(information and communications
technology), for even very small
organizations nowadays, has tended to
heighten demand for process
improvement everywhere. This means
that Business Process Modelling is
arguably more widely relevant than say
Time and Motion Study or Total Quality Management (to name two earlier ‘efficiency methodologies’) were in times
gone by.
Business Process Modelling is a method for improving organizational efficiency and quality. Put simply Business
Process Modelling aims to improve business performance by optimizing the efficiency of connecting activities in the
provision of a product or service.

Business Process Modelling techniques are

concerned with ‘mapping’ and ‘workflow’ to enable
understanding, analysis and positive change.
Diagrams – essentially ‘flow diagrams’ – are a
central feature of the methodology.

While Business Process Modelling relates to many

aspects of management (business, organization,
profit, change, projects, etc.) its detailed technical
nature and process-emphasis link it closely with
quality management and the analytical
approaches and responsibilities arising in the improvement of quality.
The outcomes of a business process modelling project are essentially to value for the customer, and reduced costs for
the company, leading to increased profits.

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Franchising Services

Franchising Strategy
Legal documents
& Feasibility

Strategic Business
Franchising training
Plans

Franchise
Franchise Marketing
Operations Manuals
Plans and Strategics
and Trainings

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Marketing Services

Conceptualizing and developing as strategic

Strategic
marketing plan, Lead Generation and Direct
Markegting
Marketing

Brand Activation, Brand Equity, Brand

Brand Management Positioning, Re-Branding, Brand Identity, Brand
Architecture, Brand Value

We Offer a flexible and top-class approach to

Exhibitions and your project that will highlight your presence
Stand Buildnig and optimize your exhibition space, Design
consultancy and in house production

Retail Branding,
Road Shows and In Stores branding, Road shows
Mall activation

Corporate Events, Conventions / Trade shows,

Meetings and Conferences, Product Launches,
Marketing
Grand openings, Company picnic, Client
Events/Touraments, Management Retreat etc.,

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Training and People Development
Our range of Training Solutions provides organizations with cost effective ISO Training Development for the
workforce. Our programs are tailored and styled to meet the specific needs of your organization.
ISO Management System Standards (MSS) Trainings:
General Awareness | Internal Auditor | IRCA Lead Auditor | Documentation & Implementation Training in following MSS topic:

• ISO 9001 – Quality

• ISO 14001 – Environment
• ISO 45001 – Health & Safety
• ISO 22000 – Food Safety
• ISO 17025 – Laboratory
• ISO 22301 – Business Continuity
• ISO 31000 – Enterprise Risk
• ISO 20000 – IT Service
• ISO 27001 – Information Security
• ISO 28000 – Supply Chain Security
• ISO 10002 – Customer Satisfaction
• ISO 10015+ Training Quality and
others MSS’s. • Strategic Thinking, Planning & Execution
• Management Skills (Supervisory role)
Value Added Service (VAS):
• Introduction to Lean Six Sigma Food Safety
• Lean Six Sigma Yellow Belt • Food Safety Courses
• Lean Six Sigma Green Belt • ISO 22000 – Awareness & Lead Auditor
• Lean Six Sigma Black Belt Courses
• Master Black Belt • HACCP
• Risk Management Soft Skills
• Performance Management • Conflict Management
• Project Management • Negotiation Skills
• Balanced Scorecard • Customer Service
• Business Process Management • Communication Skills
• Presentation Skills
Management & Leadership: • Decision Making
• Innovative Problem Solving & Decision • Team Building & Motivation
Making • Business Plan Writing
• Leading Performance Teams

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Prestigious Clientele

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Why Kayzed
We understand the needs and expectation of Organization and also enhance customer satisfaction by our
professional approach.
We do knowledge transfer at every stage of our project, so that we don’t make Organization always dependent
on us.
We constantly monitor each project and provider project progress to keep our customer known about the
project status.
We ensure project are not delayed from either side, any expected delay are mitigated with early mitigation
plan.
Our client remains with us for longer period of time or forever

Kayzed Consultants use only Certified Auditors as Consultants:

• Your bespoke documentation and systems will be fit for independent Audit
• You will get the very best support available from people that know ISO Standard
• Your hand will be held at all times by our experienced and qualified team
• Our Consultant knows exactly what is required to get you through audit and certification both smoothly and
successful.

100 % Success

Competency

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 CONTACT US

Dubai Head Office:

PO Box No. 80910,
Office # 106 1st Floor, Al Dana Centre,
Maktoum Street,
Dubai, UAE,

Tel No.: +971 42235779 | Fax No.: +971 42235886

Mobile No.: +971 503483821

Email: info@kayzedconsultants.com
Website: www.iso-dubai-uae.com; www.kayzedconsultants.com

Abu Dhabi Office:

Elite Business Zone Investments,
Mussafah M-44
Abu Dhabi, UAE.

Kingdom of Saudi Arabia – KSA Office:

Al Malaz, Jarir street,
P.O. Box : 2560,
Riyadh 11466 KSA.
T: +966 114775999 | +966 540220920

Email: info@isoriyadh.com
Website: www.isoksa.com

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