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BEGG Final Article Kelompok 4 - English
BEGG Final Article Kelompok 4 - English
BEGG Final Article Kelompok 4 - English
A LITERATURE REVIEW
1,2,3,4,5
Master Program in Management, Faculty of Economics & Business, Mercubuana University
1
Dadan Nurhidayat
2
Andri Widianto
3
Asep Helmi
4
Rismana Adji
5
Arif Ramadan
I. Background
Ethics, according to Becker (2019), is "the systematic examination of values and
norms: their content and evolution, as well as their meaning, justification, and
determination." Ethics is concerned with norms and values, with what is right and what is
good, with what should be done and what should not be done, and with what makes a person
or a life good. Individuals and society are extremely reliant on established norms and values.
They provide direction for individual behavior and societal interactions.
Ethics refers to ethical behavior (the true ethical notion), and human resource
management, which is essentially concerned with the management of people, may believe
that the two are inextricably linked and integrative. While the discourse on employee rights
has long been a part of business ethics literature, the link between ethics and human resource
management has received little attention (Greenwood 2013).
At a time when businesses aspire to provide superior products and services to their
clients, the issues they encounter have been exacerbated by a rewriting of the employer-
employee relationship. Jeffrey Pfeffer, a Stanford University professor, cites issues that have
led to a world that is sometimes referred to as volatile, unpredictable, complex, and
ambiguous, or VUCA (Pfeffer, 1998).
Pfeffer observes that a "new employment contract" has placed employees in a
situation where they are frequently treated as commodities, notwithstanding firm leaders'
platitudes about employee importance. The assertion that "people are our most valuable
asset" contradicts a corporate culture that views employees as a cost center to be minimized
rather than a resource to be developed. According to Pfeffer, the solution is to develop aligned
human resource policies and programs that engage, empower, and increase employees'
talents, while also treating them as partners in the organization's success (Pfeffer, 1998).
The objective of this paper is to discuss the ethical dilemmas that Human Resources
Professionals (HRP) confront when they are attempting to encourage employees. This paper
discusses the function of human resource management (HR) in setting the stage for Human
Resource Professionals' responsibilities to stakeholders. These roles are then contextualized
using a matrix of descriptions of the complicated collection of ethical responsibilities and
obligations linked with the human resources function. This article discusses eight guiding
principles that human resource professionals should keep in mind when confronted with
severe ethical dilemmas in their roles. Following that, highlight five contributions to the
Human Resources (HR) literature, concluding with a challenge for HR management to
integrate the eight concepts in order to contribute more effectively to their organizations'
success.
II. KEY ROLES IN HUMAN RESOURCES
It is widely accepted that HRPs serve as staff support – and that the objective of HRPs
and the job of HRM are to assist an organization's Top Management Team in accomplishing
its overall mission (Gomez-Mejia, et all, 2015). Despite this fundamental perspective, human
resource professionals' roles are frequently misinterpreted and misused in enterprises.
Nonetheless, the human resource management role is critical to an organization's strategic
success (Caldwell, et al, 2011).
It is widely accepted that HRPs serve as staff support – and that the objective of HRPs
and the job of HRM are to assist an organization's Top Management Team in accomplishing
its overall mission. Despite this fundamental perspective, human resource professionals' roles
are frequently misinterpreted and misused in enterprises. Nonetheless, when human resource
management functions are carried out properly, they make a critical contribution to an
organization's strategic success.
Unfortunately, well-documented data indicates that the vast majority of employees now
serving in HRP posts lack formal training in the sector and are unaware of the nuances of
their roles (Gomez-Mejia, et all, 2015). The following is a list of seven critical strategic roles
of human resource professionals (HRPs) and a brief description of each of those positions
(Caldwell & Anderson, 2018).
a. Recognizing and recording employee attitudes.
Not only are HRPs sensitive to the perspectives and priorities of employees at all levels, but
they also conduct periodic polls of employee sentiments. Employee surveys supplement and
give specific data on employee concerns and viewpoints.
It is critical to understand the significance of each of these jobs, as HRPs help the Top
Management Team, supervisors, and team leaders. Additionally, the responsibilities
connected with these seven jobs are necessary to uphold the ethical obligations assigned to
individuals with whom HRPs interact. HRPs must develop expertise in all seven of these jobs
and be proficient at collaborating with both the Top Management Team and employees for
their organizations to compete successfully in today's demanding climate.
The Top Management Team's expectations and priorities, as well as those of the
organization's employees, may differ slightly concerning each of the goals previously
outlined. The following table summarizes the critical features of each function as viewed
through the prism of top management and employee expectations.
Each of these seven positions implies a range of significant ethical duties that HRPs
owe to individuals they serve in their staff capacity. LaRue Hosmer of the University of
Michigan explained more than four decades ago that ethical issues frequently arose during
the human resource management process – and that an analysis of those issues revealed that
employer actions or failure to act appropriately frequently resulted in undue harm to
employees. Leaders and organizations have a moral need to avoid such harms ethically – and
it is in leaders' long-term interests to uphold what has been referred to as "covenantal"
commitments due to employees (Hosmer, 1987).
Table 1. Human Resource Roles and Expectations of Top Management and Employees
Resource for HRPs are expected to train Involving employees in this Training participants about
Organizational employees at all levels in how to training obtains their input and analysis of the organization
Analysis conduct this analysis. identifies problems. creates ownership.
Empowerment Identifies to Top Management Opportunities to be fully involved Programs and systems that
and the need for engagement and in the organization and to support empowerment and
Engagement empowerment and how to participate in decisions strengthen engagement require constant
Programs achieve both. commitment. monitoring.
Demonstrating Advising Top Management as a Implementing cutting-edge HRM The practical reality is that the
Technical subject matter expert keeps an best practices enables an technical skills of HRM are both
Skills organization current and out of organization to serve employees very complex and constantly
trouble. and support them. evolving.
Metrics Monitoring metrics about By teaching employees about key Tracking key performance
Assessing Key organization performance factors affecting their jobs and indicators enable an
Forces internally and externally how to measure those factors organization to respond on a
increases responsiveness. increases awareness. timely basis.
Research Constantly staying current about Sharing information with In a world that is marked by
About Best best practices and how they are employees about the constant innovation and change, tracking
Practices.
implemented enables the changes in technology and best best practices is an essential
organization to compete. practices creates ownership. task.
Supporting a Explains to Top Management Creating systems and processes Change is likely to be resisted
Culture of how creating a change- that support change reinforces the unless elements of a changing
Change responsive culture can benefit the ability of employees to adapt as culture are successfully
organization. needed. implemented.
III. ETHICAL DUTIES AND HUMAN RESOURCE ROLES
Ethic of Self- “Pursue outcomes Balanced Self- HRPs should advise the Top Short-term efforts to
Interest which have a greatest Interest Management Team in increase revenue can be
positive benefit for establishing policies that detrimental to the ability
oneself and one’s generate employee best of a firm to be profitable
organization without efforts to optimize long-term in the long term.
infringing upon the value creation. Protecting
rights of others.” employee rights also applies
to maintain credibility.
Virtue Ethics “Constantly pursue Commitment The Top Management Team Excellence and
excellence, make it a to Excellence and the HRPs need to honor virtuousness are qualities
habit, and treat others their obligations to be that earn followership.
with integrity.” virtuous examples and role
Ethical Perspective Primary Idea Value Application to HRM Roles Comment
a minimal moral fail to honor the intent of which the laws were
standard.” those laws and violate established to protect.
individual rights.
Utilitarian Ethics “No actions should be Value The HRP role includes Understanding topics
engaged in which do Optimization advising the Top such as High-
not result in the Management Team about Performance Work
greatest good for that opportunities to increase Systems are necessary
community of which employee commitment and for HRPs.
you are a part.” trust – keys to greater
innovation, better service,
increased profits.
Ethics of Universal “Act according to Just Action Complying with universal Because fairness and
Rules universal principles principles, values, and rules justice are subjective
and rules which you enables organizations to constructs, leaders and
Ethical Perspective Primary Idea Value Application to HRM Roles Comment
Etika Aturan would have others demonstrate their basic HRPs earn a reputation
Universal apply if they were in fairness. Justice and fairness for fairness when they
your similar situation are key elements to explain decisions.
and your positions establishing a reputation for
were reversed.” the trustworthiness of leaders
and HRPs.
Ethics of Universal “No one, including Guaranteed Respecting the rights of each Individual rights
Rights governments, may take Rights employee and honoring those associated with justice
Etika Hak Universal action that infringes rights through policies and and fairness transcend
upon the legitimate procedures that demonstrate legal requirements and
rights of any other fairness increases a reputation affect credibility.
individual.” for integrity.
Ethic of Economic “Achieving an Efficient Use Avoiding wasting HRPs have the
Efficiency efficient use of organization resources and opportunity to help an
Ethical Perspective Primary Idea Value Application to HRM Roles Comment
Ethic of “Take no actions Self- The ethical obligation to help Training and
Contributing Liberty which impede the self- Fulfillment employees to develop skills development programs
development or self- Pemenuhan become the best version of and effective coaching
fulfillment of others.” Diri themselves is a moral help to achieve this
obligation of organizations. objective.
Ethics of Self “Seek to discover your Discovered Truly effective efforts to The benefit to the
Actualization innate greatness, fulfill Greatness enhance employee organization when
potential to create a Menemukan performance and to help them employees excel is also
better world.” Kehebatan to become their best selves obvious.
enable employees to excel.
Ethics of Care “Respect others as Responsible Acknowledging the Acknowledging the
valued individuals, Caring responsibilities owed to partnership that exists
share a concern for employees and treating them with employees requires
their welfare, and honor as valued partners earns the that HRPs willingly
Ethical Perspective Primary Idea Value Application to HRM Roles Comment
Ethic of Self- “Always acknowledge Personal Setting an example of Setting the bar high and
Mastery and seek to overcome Discipline individual excellence and supporting employees to
Etika Penguasaan your shortcomings and Disiplin personal discipline by achieve greatness results
Diri strive to better Pribadi modeling those behaviors is in excellence.
yourself.” responded to by employees Menetapkan standar
“Selalu akui dan following that example. yang tinggi dan
berusaha untuk Memberi contoh keunggulan mendukung karyawan
mengatasi kekurangan individu dan disiplin pribadi untuk mencapai
Anda dan berusaha dengan memodelkan kehebatan menghasilkan
untuk memperbaiki diri perilaku tersebut ditanggapi keunggulan.
sendiri.” oleh karyawan yang
mengikuti contoh itu.
Ethical Perspective Primary Idea Value Application to HRM Roles Comment
HRPs are not only responsible for tracking those attitudes, but also for
upholding the Utilitarian Ethic obligation to add value by advising Top
Management on the most effective ways to address employee concerns and
priorities. This response to employee needs also satisfies ethical obligations
under the Care Ethics and the Compassionate Understanding Ethic.
VI. CONCLUSION
LaRue Hosmer addressed the critical importance of HRPs coming to terms with the
profoundly complex ethical issues inherent in the HRM function more than thirty years ago.
According to Hosmer (1987)
LaRue Hosmer membahas pentingnya HRP untuk menerima masalah etika yang
sangat kompleks yang melekat dalam fungsi HRM lebih dari tiga puluh tahun yang lalu.
Menurut Hosmer
“There is no single system of belief to guide managers in reaching
difficult ethical decisions, but this does not mean that all of us are on our
own, to do as we like in our decisions and actions that affect others adversely,
in ways that are outside their control. We can understand the financial, legal,
organizational, social, and personal impacts of our decisions and actions;
what we need is a means of evaluating those impacts, with no single set of
moral standards to guide us”.
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