10/27/21, 8:57 PM Why can I ping my M580 but can not connect with Unity or HMI?

nnect with Unity or HMI? | Schneider Electric Global

Support Search FAQsFA374996

Search FAQs
Search by keyword or ask a question
Search

Explore more
Why can I ping my M580 but can not connect with
Unity or HMI? Range:
EcoStruxure™
Issue Control
Loaded a new M580 application to the CPU and can ping the Ip address but can not Expert
connect.
Modicon
Product line M580
Unity, Control Expert, M580

Resolution
By default, Security is enforced in a new project and all Ethernet services are turned off
(Disabled) and Access Control is turned on (Enabled) limiting communications to only
192.168.10.1 (meaning that your programming PC must be 192.168.10.1) .

Double clicking on the Ethernet port as shown below will bring up the window in the
subsequent screen capture.

https://www.se.com/ww/en/faqs/FA374996/ 1/4
10/27/21, 8:57 PM Why can I ping my M580 but can not connect with Unity or HMI? | Schneider Electric Global

Unlocking security as shown below will enable all services and disable Access Control
allowing any LAN address to communicate to the M580. It is also important to note that
Port 502 access is required for connection but not to ping. Make sure that any switch or
router on the network allows Port 502 access. Try using a direct connection for testing
this.

If you have already loaded a program and cannot connect at all, power down the
processor and temporarily move it one slot to the right from slot 0 to slot one. In this
position everything will be reset and you should be able to connect and load a new
program to it. It will report that it is still not configured when you transfer a program to it
while in slot 1, but simply power down after the transfer, move to slot 0 and power up. It will
come up with the program that was transferred while in slot one.

If you want to use Ethernet instead of USB when in slot 1, you can use the default Ip
address. The default Ip Address of the M580 is 10.10.x.x. The x.x is the last two octects of
the MAC Address converted from Hexadecimal to Decimal. For Example for a MAC
address of 00.80.F4.17.AC.6A the default Ip is 10.10.172.106.

Published on: 5/13/2019 Last Modified on: 9/29/2021

https://www.se.com/ww/en/faqs/FA374996/ 2/4
10/27/21, 8:57 PM Why can I ping my M580 but can not connect with Unity or HMI? | Schneider Electric Global

Explore more

Range:
EcoStruxure™ Control Expert

Modicon M580

Was this helpful?

50% of people found this helpful

I'm not a robot

reCAPTCHA
Privacy - Terms

Yes No

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance
for complaints and more.

Contact Support

SIGN UP FOR EMAIL

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means
such as email. For more details, please read our Privacy Policy.

Email

I am a...

Sign up

https://www.se.com/ww/en/faqs/FA374996/ 3/4
10/27/21, 8:57 PM Why can I ping my M580 but can not connect with Unity or HMI? | Schneider Electric Global

ABOUT US CONTACTS
Company Profile Contact Center

Careers Contact Support

Investors Get a Quote

Share price Where to Buy?

Newsroom Find Schneider Electric Offices

Sustainability Find a Training Center

Diversity
QUICK LINKS
Events
Privacy Policy All products

Accessibility + Lifecycle Services

For your home

SUPPORT
For your business
Need help? Start here
Partners
Product Selector
Life Is On Customer Stories
Product Documentation & Software downloads
Blog
Browse FAQs
EcoStruxure
Green Premium: RoHS, REACH
Register Your Product

Global - FR

Legal Information

Privacy Policy

Cookie Notice

Change your cookie settings

©2021, Schneider Electric

https://www.se.com/ww/en/faqs/FA374996/ 4/4