Airside

Safety Catch
Welcome to this special edition
focussing on airside driving

Contents

The Safety Six

Uncontrolled
crossings – STOP
means STOP!

Using the road

system safely

Top 12 Tips for

driving on the
manoeuvring area

Understanding Low
Visibility Operations
Airside Safety Catch

As part of the Winter 2018 Airside Safety Event (29th October

to 1st November) we’ve produced a special ‘airport wide’
edition of Safety Catch, Heathrow Airport’s safety promotion
publication for airside operations.
The Safety Six
July 2018 saw the introduction of the ‘Safety Six’. This is a community led
initiative, which sees Team Heathrow working together to improve behaviours
in six focus areas over a six-month period. These are:

Our objective is to provide practical tips and

advice to all our Team Heathrow colleagues who
drive airside. With approximately 17,000 airside
drivers, and an increasingly busy environment
that’s constantly changing, ensuring our drivers
are trained and equipped to operate safely is
paramount. It’s also important that drivers adopt
the right attitude and mindset, by demonstrating
the safety behaviours we expect. Safety is
everyone’s responsibility, and everyone has
a duty to drive responsibly to keep everyone
safe. To help drivers understand what these
safety behaviours are, the ‘Safety Six’ has been
developed. You can find out more on page 2.
We hope you find this publication useful and use
it to consider what you can do to improve the
safety of driving at Heathrow.
Heathrow Airside Safety Team
Safety Catch is intended
for the advancement of
learning. It is designed to
stimulate thinking about
safety issues, encourage
open discussion and
promote best practice.
Use of Seatbelts
whilst Airside
Think! Buckle Up! Seatbelts
must be worn at all times whilst
airside. Challenge others not
wearing them.
Correct PPE
Before operating any
equipment or performing
any activity airside always
remember to wear the
appropriate PPE for the task.
It is a requirement to wear fastened
Hi-Visibility clothing at all times
whilst airside. You must also wear
foot protection in certain areas,
principally the Baggage Halls and
on the Apron. Ear protection must
always be carried when working
around aircraft as well as in other
designated zones.
Speed limits
Keep to the speed limits.
Breaking the speed limit could
result in you losing your airside
driving permit and putting your
job at risk. Is it worth it?
Use of Mobiles
Whilst driving
Be smart, do not use your smart
phone whilst driving! This year
the Airside Operations team has
seen a 14% increase from last year
in the number of people using their
mobile phone whilst driving airside.
Using your mobile phone whilst
driving can increase the time it takes
for you to react to a situation, and in
a complex busy airport environment
can have severe consequences.
Vehicle Inspections
Remember to always complete
a pre-trip vehicle inspection
before you drive off. Ensure
all defects are reported via your
organisation’s vehicle fault reporting
process or to your manager.
Use of safe
walking routes
Where a safe walking route is
provided then it should be used.
Where safe walking routes are not
provided colleagues must ensure it
is safe to cross prior to crossing the
road. Should the paint markings be
severely faded please report this to
the Heathrow Airport Engineering
Help Centre on 0208 976 6555.
Airside Safety Catch

Uncontrolled crossings
at Heathrow Airport
Just like out the public highway,
a STOP sign means STOP! There has
been an increase in the number of
drivers failing to stop prior to using
uncontrolled crossings.
This can result in drivers coming into conflict with aircraft.
This has the potential to put both the driver and the
passengers/crew of the aircraft at risk. Cabin crew are
particularly likely to be injured because of an emergency
stop, as they are conducting checks or performing safety
demonstrations during pushback and taxi.
The map below shows where these events have taken
place so far in 2018

2018 Aircraft vs Vehicle conflicts on Uncontrolled Crossings:

By coming to a full stop, drivers have the opportunity Top tips for safe use of
to fully assess their surroundings and ensure it is safe
uncontrolled crossings:
3 4
1 to use the crossing. Look out for:
7 3 The speed limit for uncontrolled crossings
2 4
1. Aircraft on stands in the vicinity is 20 mph – not as fast as possible.

4
1 about to pushback (both sides of
5 6 the taxiway)
a. Is the anti-collision light flashing?
b. Is the tug/pushback crew in position?
c. Has the airbridge been disconnected?
d. Is the aircraft clear of all ground
servicing equipment?
1
e. Are there wing walkers positioned at the
back of stand?
2
Look out for these signals that an aircraft may be
about to push back. If the anti-collision lights are
4 flashing then do not proceed.
2. There are no aircraft about to
taxi past in either direction
a. Do you have sufficient time to cross safely
without the aircraft having to slow down or stop?
Did you know that you can travel around the
majority of the airside area without needing to use
uncontrolled crossings? For example, using tunnels
and underpasses. This is safer and preferable to using
uncontrolled crossings.
Don’t overtake on uncontrolled crossings.
Do not proceed on an uncontrolled crossing just
because the driver(s) in front have. Each driver is
required to stop and make their own assessment of
the traffic situation, which may have changed from
the first vehicle to have used the crossing.
If you break down on an uncontrolled crossing
contact Airfield Operations immediately on
0208 745 6459. This means assistance can be
provided and Air Traffic Control notified. If your
vehicle is fitted with an ATC radio this should be
used in the first instance.
In low visibility or fog, unless you can clearly
see the buildings and aircraft on the other side
of the uncontrolled crossing, do not use it.
Uncontrolled crossings may be closed by Airfield
Operations if visibility isn’t good enough to use the
crossing safely.
Remember that aircraft pushing back away
from uncontrolled crossings may pull forward,
so unless you are certain you have sufficient time
to complete the crossing before this happens, hold
position and wait.
Airside Safety Catch

Using the road system safely

Driving safely should be everyone’s
top priority. This year alone, the Airside
Operations Team have attended over
250 Road Traffic Collisions. This equates
to almost 1 collision a day! Most of
these collisions could be avoided if
1. Allow sufficient space between your vehicle
and the vehicle/equipment in front. Don’t tailgate!
2. The airside speed limit is a limit and not a target.
3. Adjust your driving style according to the
road conditions.
4. Always use a banks person for reversing if
you don’t have all-round visibility.
5. Be aware of your surroundings and keep focus
Almost 60% of all road traffic collisions
occurred on stands and interstand clearways.
Many of these incidents were due to drivers
attempting to manoeuvre into gaps that were
too small or reversing in and around aircraft
stands without due care and attention.
This heat map shows where these incidents
have occurred.

drivers follow a few simple steps: on the road ahead.

6. Avoid unnecessary distractions in the vehicle –
personal electronic devices, unruly passengers and
loud radios, which can all cause loss of control.

This graph shows the road traffic collisions in 2018 so far:

Data shows that road traffic collisions are most likely
Frequency of Stand RTCs by time of incident to occur during the morning period. The airport is at
Road Traffic Collisions 2018 its busiest at this time. Take extra care when driving
12
45 in a busy environment, especially when reversing.
40 10 Data shows that vehicles were reversing in almost
35
50% of all RTCs on stands. A banks person giving
8 clear signals should always be used unless your
30
vehicle has unobstructed all round (360°) visibility.
Frequency

25 6

20
In March 2018, the Airside Operations team
4 launched a new ‘Airside Road’ Driving Permit
15
package which now includes a situational awareness
10 2 test. This is designed to help drivers identify hazards.
5 If you haveany questions surrounding Airside
0
0 Driving please speak to your organisation’s
03:30:00 06:30:00 09:30:00 12:30:00 15:30:00 18:30:00 21:30:00 00:30:00
Jan Feb Mar Apr May June July August September
Time (UTC)
driver training team.
Airside Safety Catch

Top 12 tips for driving on

the manoeuvring area 3 Check your vehicle is
equipped and serviceable for 4 Slow down to maximise
situational awareness
the manoeuvring area 40 mph is not a target speed but the upper
The taxiway system at Heathrow is busy. With the number of aircraft movements continuing limit. Driving at 25-30 mph enables you to
A ‘DI’ or pre-use inspection of your
to rise, improving driving skills and situational awareness whilst free-ranging will become increasingly vehicle is always required at Heathrow. absorb all the visual cues around you and
important. Keeping everyone safe, from vehicle drivers to airline crews is the priority. If you’re going to be using the manoeuvring translate the information you hear on the
area, it’s critical that you carry it out thoroughly radio into a mental picture of what’s about
Even the most experienced drivers can find themselves in a tricky situation on the manoeuvring area.
- there are few places to stop safely. In addition to happen. Whilst situational awareness develops
Here are some top tips to help avoid these situations, and manage should things not go to plan. with experience, there are a few simple things you
to the normal things to check such as lights, fuel
quantity/battery power and tyres, all vehicles free- can do to enhance it if you’re a new driver.
ranging on the manoeuvring area must have a These include remembering airline callsigns,
fully functioning radio capable of receiving all ATC aircraft types and the names of taxiways/links.
frequencies or channels. Pairing up with an experienced manoeuvring area
driver may help you develop confidence.
Drivers must also carry a current airfield map.
Remember that any loose objects will instantly You don’t necessarily need to be driving to
Consider whether your Plan a basic idea
1 journey needs to be on the 2 of your route
become FOD (Foreign Object Debris) on the
manoeuvring area and potentially endanger an
practice picking up the cues for good situational
awareness – some find it useful to park in a safe
manoeuvring area Developing a basic plan before you set aircraft, so don’t take chances. position and just listen to the frequency and
off makes it easier once you’re on the observe what’s happening.
Some specialist job roles operate
predominantly on the manoeuvring area, manoeuvring area. Consider the airfield state
such as Airfield Operations and Airport (i.e. runway direction), and in particular, the
Fire Service. These drivers receive further holding area for the departure runway which
training in addition to their driver permit training. should be avoided. If the airfield is operating in
A significant proportion of journeys on the a westerly configuration, remember the runway
manoeuvring area by other departments and alteration at 3pm (local). Keep a sharp lookout
companies could be completed using the road for aircraft vacating the runway, bearing in mind
system. This is the safest way to reach your some aircraft will be landing on the departure
destination and should be the default option, runway if TEAM (Tactically Enhanced Arrivals
unless you have a specific requirement to use the Measures) are in use.
manoeuvring area.
Airside Safety Catch
Don’t be afraid to talk to ATC
5 if you’re in need of assistance
Following on from the previous tip,
monitoring the radio is key to maintaining
good situational awareness. Even with
the best of intentions, things can go wrong
or unforeseen events such as a breakdowns
can happen. Whilst free-ranging vehicles
do not normally need to establish two-way
communication with Air Traffic Control (ATC).
It’s important drivers understand they may need
to initiate contact with ATC or respond if the
controller requests that a vehicle identify itself.
All Air Traffic Controllers at Heathrow are there
to facilitate the safest possible environment.
They are ready and willing to provide assistance
to vehicles, so don’t be afraid to talk to them
on the radio should you need to. The correct
callsign is ‘Ground’ (providing you’re not on
a runway in which case it would be ‘Tower’)
followed by your callsign. Once the controller
has acknowledged your transmission, pass your
message remembering to give your location.
If you find yourself in a situation when you are
unable to give way to aircraft, for any reason, it
is important that you contact ATC without delay.
The controller will be able co-ordinate aircraft
movements around you and arrange support from
Airfield Operations if required.
Look out for
6 other vehicles
On the manoeuvring area, it can be
surprisingly easy to miss others vehicle as
part of your lookout scan, and see them only
at the last minute. This is because our natural
focus is the aircraft. This is particularly the case in
wide and long taxiways such as Charlie, Delta and
Lima where you’re drawn to looking further down
the taxiway, scanning for clues that an aircraft is
about to push back. A vehicle approaching from
the side may not appear in your peripheral vision
until very late. Take extra care in these areas to
check, and check again that you’re not in conflict
with another vehicle. Whilst free-ranging on the
manoeuvring area, early and clear manoeuvring
around other vehicles lets the other driver know
that you’ve seen them in good time and there’s
no risk of a collision. Remember to check your
headlights and obstruction light(s) are on.
Adopt a
7 ‘sterile cockpit’
This principle is used by airline flights
crews during critical stages of flight. It
doesn’t mean your entire journey needs
to be in silence – in fact working together
to share observations and information helps
develop situational awareness. Focussing on the
traffic situation and how aircraft movements are
going to affect your journey, instead of general
conversation, will make driving considerably
easier. Ensure any music or radio stations in the
background are turned off so you can focus on
monitoring the ATC frequency and any relevant
information from colleagues.
Self-report
8 ‘near miss’ events
If you experience a ‘near miss’ event this
should be reported. This enables safety follow-
up action to take place and helps identify hotspots
on the airfield. Heathrow Airport Ltd drivers
should report via OMRA (ensuring that Airside is
selected as the category) and to their manager.
In Autumn 2018, OMRA will be replaced by a
new reporting tool. Drivers from other companies
should report via their company’s own reporting
tool and to their supervisor/manager with details
sent to airside_safety@heathrow.com.
Airside Safety Catch

Drive
9 defensively
A large part of manoeuvring area driving
is about judgement and driver discretion.
The need to give way to aircraft at all times is well
understood – but in some scenarios, it’s not that
simple. In the eyes of the driver they have given
way, but in the eyes of the pilot, they haven’t.
The advice we give to manoeuvring area drivers
is to ensure their actions and decisions cannot
be questioned. What this means practically is
providing greater space between you and the
aircraft than what you may feel is required, or
giving way sooner than you would have done to
provide reassurance.
Pilots of taxiing aircraft have no way of knowing
what a vehicle’s intentions are and cannot assume
it’s going to give way. Pilots are trained to spot
potential hazards and conflicts during taxi, and
in a multi-crew environment required to alert the
other pilot(s) in case they haven’t seen it. This can
be a distraction if checklists or other tasks are
being performed. Flight crews are duty bound
to report non-standard occurrences and the
aerodrome authority is required to investigate all
reports. Even if sufficient separation is believed
to have existed and no further action is taken, it
would have been better had there been no need
to investigate a report in the first place.
Our advice is drive defensively, and be seen
to give way early to remove doubt.
Know your airfield markings,
10 lighting and signage
These aren’t only for aircraft but also
vehicles. Drivers should use them to enhance
situational awareness. At night selected AGL
green routes are particularly useful for seeing
what routes aircraft are following. Bear in mind
the routing could always be changed and you
may need to reposition your vehicle to give
way. Runway Guard Ambers signify that you’re
approaching a runway and therefore must not
proceed without clearance. Drivers are required
to have a valid ‘R’ ADP to enter the runway,
unless under escort from Airside Operations. In
June 2018, ‘RGB24’ came into force meaning
that Runway Guard Bars (a horizontal line of red
lights at the runway holding point) are operational
all of the time. Vehicles and aircraft must never
cross a lit runway guard bar. Even if you have
verbal clearance from ATC, you must still ensure
the RGB is not lit before proceeding. The latest
Airfield Map (September 2018) includes details
of hotspots on the airfield where drivers should
exercise particular caution.
Position your vehicle so
11 you have maximum visibility
New and inexperienced drivers may feel
safer ‘hugging the double whites’ as a
matter of routine, but this is likely to be
generating a false sense of security.
Whilst it’s often necessary to do this when
giving way, it shouldn’t be your default position.
Keeping to the centreline generally means you
have much better visibility.
If you do need to drive along the double whites,
always give way to pushback crews and avoid
straddling the double whites unless your speed is
below 5 mph. Remember not to drive between
the pushback crew and the aircraft if the headset
engineer is presenting the nosewheel steering
bypass pin to the flight deck.
Beware of work in progress
12 on the manoeuvring area
(particularly at night)
Overnight the manoeuvring area changes
significantly when there’s work in
progress. Multiple worksites will mean
taxiways are closed and you need to take
an alternative route.
Closures are marked on the airfield by barriers or
cones with red lights. Worksites should never be
entered (unless you have specific authorisation
from airside operations and receive a safety
briefing from the contractor). A Night Works
Map is prepared each night by Airfield
Operations and circulated to key stakeholders
for planning purposes.

Airline callsigns that may not be immediately obvious…

CEDARJET JERSEY EUROTRANS SPRINGBOK SHAMROCK SPEEDBIRD

Middle East flyBe DHL South African Aer Lingus British Airways
Airlines (Dash 8-Q400) (A300, B757) Airways (A319, A320, (A319, A320,
(A320, A330) (A330, A340) A321) A321, B767,
B777, B787, B747,
A380)
Airside Safety Catch
Understanding
Low Visibility
Operations
During the winter months, visibility
on airfield can reduce considerably.
This will often lead to the activation
of Low Visibility Operations.
Remembering what the terminology
means and how it affects the
airfield can be a challenge, so we’ve
summarised the key points from
the Operational Safety Instruction
(ASWeather_OSI_052 [v1.0]) and
given some further explanation here:
Low Visibility Operations
is the general term used for airside
operations in conditions of reduced visibility.
The term incorporates Low Visibility
Safeguarding and Low Visibility Procedures.
ATC is responsible for the activation and
cancellation of Low Visibility Operations.
Low Visibility Safeguarding:
The process carried out by Heathrow
Airport in preparation for Low Visibility
Procedures (LVPs).
Low Visibility Safeguarding will come
into force when the IRVR (Instrument
Runway Visual Range) is 1000 metres and
expected to fall below 600 metres.
ATC may also initiate Low Visibility
Safeguarding when the Met Office
forecast fog.
It results in the introduction of restricted
access to the manoeuvring area, and the
protection of the ILS.
Whilst Airfield Operations implement
Low Visibility Safeguarding, ATC will
broadcast the following message every
5 minutes until Airfield Operations confirm
that Low Visibility Safeguarding is in
place: “Restricted Free Ranging in force,
all non-essential vehicles vacate the
manoeuvring area”.
Vehicles permitted to drive on the
manoeuvring area during Low Visibility
Safeguarding are:
Heathrow Airside Operations (the
list of vehicles approved to drive on the
manoeuvring area during Low Visibility
Operations is maintained by the Heathrow
Aerodrome Safety & Assurance Team).
Heathrow AFRS and Airline/Ground
Handling Agent Aircraft Tugs (restricted
to inner taxiways only).
Low Visibility Procedures (LVPs):
The actions carried out by ATC in respect of
aircraft operations. It follows on from Low
Visibility Safeguarding.
It results in further restrictions on access
to the manoeuvring area, protection of the
ILS, LSA and GSA, and a reduced aircraft
flow rate.
Low Visibility Procedures will come
into force when the IRVR is less than
600 metres.
Vehicles other than those operated by
Heathrow Airside Operations are not
LEADS permitted to free-range and must vacate
TO… the manoeuvring area immediately.
When Low Visibility Procedures come
into force, and at 10-minute intervals for
30 minutes, ATC broadcast the following
message: “Low Visibility Procedures are in
force, Free Ranging is suspended”.
When Low Visibility Procedures are in
force, further restrictions on free-ranging
are imposed. All remaining vehicles (AFRS
and aircraft tugs), with the exception of
specified Heathrow Airside Operations
vehicles, must vacate the manoeuvring area
unless carrying out essential operational
tasks and under positive control from ATC.
The continued operation of Airside
Operations vehicles will be kept under
review by the Airfield Operations Duty
Manager (AfDM).
Key:
ILS: Instrument Landing System
LSA: Localiser Sensitive Area
(Localiser is part of the ILS)
GSA: Glidepath Sensitive Area:
(Glidepath is part of the ILS)
AFRS: Airport Fire & Rescue Service
Note: More information can be found in
OSI ASWeather_OSI_052 (v1.0) available
at Heathrow.com/airside
Why does the ILS need
extra protection during
Low Visibility Operations?
The ILS works by transmitting (horizontal and
lateral) beams from aerials which are received
by aircraft.
Aircraft will be using these beams right down
to the runway surface during fog (for a fully
automated CAT III Autoland) because the pilots
cannot see the runway. This means objects
obstructing the beams could bend it, obviously
posing a danger to aircraft established on the ILS.
In normal visibility, having used the ILS for the
approach, the flight crew will disconnect the
autopilot for a manual landing.
How do you know if the airfield
is in Low Visibility Procedures?
Look out for signs displayed in Control Posts
and messages on Airfield State screens. Low
Visibility Operations are promulgated to
stakeholders by the Aircraft Operations Unit,
which includes placing a message on AOP
(formally A-CDM). There are plans to also
promulgate this information on the Airport
Status Communicator app in the future.
Airside Safety Catch

Useful information
and phone numbers

Emergencies (all numbers 24hr):

Dial 222 from an airport phone Did you know?
Dial 0208 759 1212 from a mobile Airfield Map effective September 2018
Bath Road

Newton Rd
A4

Newbury
Bath Road
A4
Drawn By: Creative Triangle
Version: 4.0
© Heathrow Airport Limited

Current airfield maps are always

Northolt Rd

Rd
Rd

Nelson Rd

Bath Road
Nortwood

Bath Road
APOC
Neptune Rd

Northern Perimeter Road Northern Perimeter Road Newall Rd

available online at Heathrow.com/airside

Cranford Ln

Northern Perimeter Road

Northern Perimeter Road

RVP-N
VH RVP-N
09L Glidepath 6 27R Glidepath
6 2 3 3a 3b 4 5
Northern Perimeter Road

27R Localiser 09L Localiser

6d AB11 22a 7d 8a 31 9a 9 9h
AB13 6a AB12
A12
6b A11 A10W A10E
7a A9W
8 A9E A8 8c A7 A6 A5 A4 A3 9k A1
AY5 A2
A13 PLUTO AY4

Heathrow Airport Control (non-emergency)

SNAPA Eastern Perimeter Road

Link 57 A A A
9j AY1 4
6n 6g 6e
AY10
7 23b Link 11 8b Link 12 8d Link 13 30 9e 9m 5
6mLink 58 6r Link 60 6c Link 22
ASD
TA1 TA2 TA4 TA5
Wagtail

TA3
B M1 Fire 12
Link 56 B AY3 Station
Link 23
30a
Road

18
6k Northern Airside Road 6j RABIT
C2
6h D2
6f 6f 7b 336 334 332 H 355 357 32 L2 9g TITAN
10b
TA6TA7
Link 21
501

COBRA DINGO E2 F2
502
503
505

209 210
506 353 231 249 9c 10
Tunnel

548 558 561 340 330 258 A 703 No.1 Maintenance Area
531 702 TC1
507 50a 57 596 351
BY1
328
8 1 232 248 M 701 12a
508 532 547 557 562 Kilo Apron K 257 Link 23
Wayfarer

342 335
Link 55

Works Area
509 572
595 7c 326 Road
West

3 331 233 247 SATUN

533
Croydon

256 11 4
Road

Cromer
511 G RVP-E
Road

546 556 563 BQ2

Terminal Road East

Inner

573 594 329 4

A B C D
Road
Ring

512 16
We

534
Ring

2 246 255 Fire Training

ste

Inner

50b 22b 364 327

Ground
Road

12c
rn

513 545 564 Link 25

58 Fire 365
Per

514 535 555

East

Station E
ime

515 322 325

11 TD1
ter

516 244 254 BY2

Link 54

Bealine Base
Roa

517 536 544 554 565 Link 36 363 Link 26

592
d

575 320 TE2 TD2

216 253 TE1 TE3
2 321 236 TE12 TD8
518 537 543 553 217 243 NEVIS
566 591 318 BQ1 12d MORRA TE4 TD3
50c
Moor Road (A3044)

Eastchurch

2 319 5 12g
523
522
521
520
519

50p 538 542 552 567

576 20 311 218
238 242 252 Link 27 TE11
590 F
309
K 12a TE5
TD4
Rd

Y 317
L 251 B TD7 TD5
539 541 551 568 239 241 135
524
525

526
527

Link 35 313 219 TE10

50e 50h 316 12e
TE6
Stanwell

581 582 221 Ave

HANLI DASSO VIKAS C1 D1 583 19d 307 305 303 301 226 225 224223 220
TD6
Envoy

Southern Service Road Southern Airside Road (Underpass) Southern Airside Road (Underpass)
E1 19c F1
R
K1 L1 13 B1 TE9
50d OSTER 50f 50g Airside Road Tunnel
To CTA B 1 B
13c Link 28 131
TE7

Link 53
25 Link 34 26aLink 3326bLink 32 26c
TE8
50k 27a

0208 745 7216

Y
50n 50m Link 51 19a 19b 18a 27
LOKKI 13a Link 29 12f
Hatton

HORKA 50j Link 31 Link 30 13b AE2

21c A A
Rd

A30
Link 52 12b

Alternatively, printed copies are available

19
AW2
RVP-W 21b N6 18b N5W LOMAN
N11 N10 N8 N7 25a N5E N4W N4E
l

N3 N2W N2E
tunne

N1
20
19 18
oad

27c 14 14a
Fagg’s Rd
NB11 NB10 NB8 26 NB3 NB2W NB2E NB1
T4 cargo

21a
eter R

21h 21e 14c 14b

Western Perim

27L Localiser 09R Localiser

Rd Rd

21f 21d
West

16f
Perimeter
17c
South
Western Cargo
09R Glidepath S7 S6 17 16 15a SB3 27L Glidepath 15b Great

15f
Southern
Road
S5W S5E S4E
S11
SY6 SY5 SQ5
S4W 15 SQ4
S3
Rd
S NESSY
Tug
AVROE 17b 15e S1
17B SY4 15d S
S
606 605 604 603 602 601 16c Link 43
16d 414
457
15c
Shoreham Rd W

429
Shoreham Rd E

412
21g 616
609 608 607 458 W
415 A30

Southern Perimeter Road Z 456

Link 44
411 416 425 Link 41
Hot spots
Sandingham Rd

611 417 Rd
16a 410 419 V 430 431 432
TULLA 1 Concealed stand whilst
615 455 424 14
Perimeter
Rd
612 441
BA Cargo 409
420 Southern West travelling from west to
454 440 T South

614 613 25 421 423 Great east on taxiway Bravo

408
Link 42 422 2 Vehicles using uncontrolled
17 453 407
16b crossing must give way to aircraft
Road

10 10A Southampton Rd
452 406 at all times
Stratford

Southampton Rd E
451
Southern
17a
Road

Perimeter
450 405 3 Vehicles using uncontrolled
Stirling Rd

Road
Seas

Airfield information 449

Seven

25A
Equip 401 crossing must give way to aircraft
Aircraft Operations Unit (AOU) 020 8745 6033 24A RVP-S area
461
402
on the taxiway and pushing off

from the AOF and the West Entrance of

403
Airside Safety Department (ASD) 020 8745 6459 24 Road
stand at all times
Metropolitan Police 020 8745 7555 Perimeter

Drivers must obey the vehicle

Southern
4
Airfield Duty Manager (AFDM) 020 8745 7373 T
16e
Emergency Assistance 222 (HAL Telephone only) Key barrier system serving taxiways
Emergency Assistance 020 8759 1212/13 09L/27R & 09R/27L Runways Code E Taxiway Alpha / Mike and must not drive
(Mobile Phones Only) ILS Critical Areas Code D Taxiway around lowered barriers
Emergency Vehicle Rendezvous Point
RVP-N
Code C Taxiway
Speed restrictions Airside Safety Department
ASD
Uncontrolled Taxiway crossing
Airside Roads 20/10mph Works Area Tunnel
Apron 5mph Helicopter Aiming Point No pier service
Cargo Tunnel, Links Roads 20/30mph 12a
Control post Pier service
Manoeuvring area 40mph Code F Taxiway

the Compass Centre.

Heathrow Airfield Operations (24hr):
0208 745 6024
Fault Reporting:
Heathrow Engineering Help Centre (24hr):
0808 976 6555
CHIRP – UK Confidential Safety
Reporting Programme for Aviation:
0800 772 3243
UK Confidential Anti-Terrorist Hotline:
0800 789 321
All Operational Safety Instructions, Safety Alerts
and Operational Advice Notices are also available at
Heathrow.com/airside
A Reference Guide to
UK phraseology for Aerodrome
Drivers (supplement to CAP 413)
is available from the CAA website.
If you have any ideas for future editions, or perhaps a
safety event you think others could learn from, please feel
free to get in touch. This publication is produced by the
Heathrow Aerodrome Safety & Assurance Team.
Contact us:
airside_safety@heathrow.com
Heathrow.com/airside