Venue (QXI) / Grand Nios/Aura

(AI3)/ New Creta (SU2i)/

Model
Technical New Verna (HCI)/
i20(BI3),Alcazar (PS7i)
Service Group Body Electrical
Bulletin 21-92-I05-
Number
AI3/QXI/SU2I/HCI/BI3/PS7i
Subject Date 27-SEPTEMBER-2021
COMPLAINT BASED CAMPAIGN FOR REPLACEMENT
OF HORNS ( Venue, Grand Nios/Aura, New Creta, Area INDIA
New Verna, All New i20, Alcazar(New Campaign) ).
Type Complaint Base Campaign
1. Description
This Bulletin Supersedes the Earlier TSB- Horn Campaign - Complaint based campaign, Number
(21-92-I02-AI3/QXI/SU2I/HCI/BI3) dated 26-Mar-2021. Horn improper sound, not functioning if
reported in any dealership within the specified VIN range then replace both the High & Low pitch
horns assembly to rectify this concern.

Also bulletin is issued to communicate dealer staff about Horn Complaint base campaign on
Alcazar. Concerns related to horn improper sound if any reported to dealership within specified
VIN range then replace both High & Low pitch assembly to rectify the concern

2. Applicable Production Date & VIN Details

Model Area Variant Applicable Vehicles VIN Range
Venue (QXI),Grand Nios/Aura (AI3),
Production Date :01st Feb 2020
New Creta (SU2i),New Verna (HCI), India All
to 30th Jun 2021
i20(BI3)
Production Date :01st Mar 2021
Alcazar(PS7i) India All
to 30thJun 2021

3. Parts Information
For claim
Model Part Name Part Number OP Code
(Causal/Affected)

Venue (QXI) Horn Assy-Low Pitch 96641-K3000 Causal 201001R1

Grand Nios/Aura (AI3) Horn Assy- Low Pitch 96641-K6000 Causal 201002R1
Horn Assy-Low Pitch 96641-BV000 Causal
New Creta (SU2i) 201003R1
Horn Assy-High Pitch 96651-BV000 Affected
Horn Assy-Low Pitch 96641-H6100 Causal
HCI 201003R2
Horn Assy-High Pitch 96651-H6100 Affected

BI3 Horn Assy-Low Pitch 96641-T7000 Causal 201003R3

Horn Assy-Low Pitch 96641-BV000 Causal

Alcazar (PS7i) 201003R1
Horn Assy-High Pitch 96651-BV000 Affected

I1274854 / 10.106.134.172 / 2021-09-27 16:07 (UTC+9) /This document is not allowed to copy & distribute illegally as a information property of HMI. If you violate this rule, you can be punished by policy of HMI and related local law.
 Note: In case of single horn having concern in SU2i/HCi replace both horns together. Parts to be changed
under complaint based campaign and parts to be ordered from MOBIS. Claim needs to register as
Claimable Campaign.

4. Operation Code & Time

Nature Cause
Model OP Code Operation Name OP Time
code code
QXI 201001R1 Replacement of Horn Assy 0.5 M/H I11 ZZ3

AI3 201002R1 Replacement of Horn Assy 0.5 M/H I11 ZZ3

SU2i 201003R1 Replacement of Horn Assy 0.5 M/H I11 ZZ3

HCI 201003R2 Replacement of Horn Assy 0.5 M/H I11 ZZ3

BI3 201003R3 Replacement of Horn Assy 0.5 M/H I11 ZZ3

PS7i 201003R1 Replacement of Horn Assy 0.5 M/H I11 ZZ3

For part replacement procedure please refer to Shop Manual.

Please inform the above to all the concerned.

Saurabh Bali
General Manager
Dept. Head – Technical Support
National Service

I1274854 / 10.106.134.172 / 2021-09-27 16:07 (UTC+9) /This document is not allowed to copy & distribute illegally as a information property of HMI. If you violate this rule, you can be punished by policy of HMI and related local law.